Front of property – evening/night

Reviews of Ballynahinch Castle Hotel

4 out of 5
Ballynahinch Castle Hotel
Recess, Ballynahinch, Galway

Reviews

9.6

Exceptional

Rating 10 - Excellent. 141 out of 173 reviews" "
Rating 8 - Good. 27 out of 173 reviews" "
Rating 6 - Okay. 3 out of 173 reviews" "
Rating 4 - Poor. 0 out of 173 reviews" "
Rating 2 - Terrible. 2 out of 173 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Not the castle of your dreams
Unfortunately, hospitality is not their strong suit however the grounds were enchanting. Both reception and dining staff were stiff and cold. Stayed two floors down from the main level and moldy smell detracted from the lovely room.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexandra B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing anniversary
We first heard of Ballynahinch from a video on old Irish castles, so it was nice to see it with our own eyes. Despite staying for only one night in a Luxury double room with a river view, we truly enjoyed our time there. The room was really spacious, with the huge bathroom being preceded by a walk-in closet and also having both a walk-in shower and a bathtub. Be it night or day, the view from the room and outdoor patio was mesmerising. Being our 5th anniversary, an additional surprise was a greeting card marking the occasion left in our room. Having arrived really late, we only had time for dinner that evening and it was a great experience. Both the drinks and food were interesting and delicious. For breakfast we had a table with a nice river view and the food options were plentiful. Before leaving, we also had a lovely walk around the property, which is truly amazing. We would definitely come back for another serene and relaxing stay in the future. P.S. If you have the time, the Sky Road starting in Clifden offers amazing views and is not to be missed.
Stayed 1 night in Feb 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to be!
We’ll definitely come back & spend even more time at Ballynahinch Castle. Beautiful setting, charming place. Only thing we’ll change is stay longer & select a larger room.
Stayed 2 nights in Mar 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of my trip. Had a two hour tour of the estate with Greg well worth the time and money.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property set in a wonderful landscape with helpful well-trained staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The most charming, warm and tastefully decorated hotel. Excellent character and most comfortable.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! The rooms were clean, beds were extremely comfortable, food was great but most importantly, the staff were amazing. Specifically Martin!! He was always everywhere making sure everyone was comfortable, had what they needed and were happy. He had such a passion for his job that it translated to pure excellence in his job!! Well done Ballynahinch for employing such a remarkable staff member. Loved our two night stay here and would definitely return if in the area. Highly recommend it!
Stayed 2 nights in Oct 2019

10/10 Excellent

Majella

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel many many times over the past 15 years. Our overnight stay was great as usual.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable, very relaxed, no formalities - such a pleasure! Will definitely be back.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very quiet and great place to relax. Liked Staff less than accomodating on requests that were not out of the ordinary at other high end hotels. Disliked
Stayed 1 night in Aug 2019

10/10 Excellent

Matt, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like stepping back in time but with modern conveniences. Take the guided tour from Noel, you won't regret it, the history is fascinating.
Stayed 1 night in Aug 2019

8/10 Good

Halyna, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place, gorgeous surroundings, but you really have to want to be there, away from it all. Room was very nice, bathroom was great, just disappointed it did not have a handheld shower. Food was a disappointment. First evening there, decided to eat in the bar, and ordered the vegetarian dish, nocchi, for €20, and I got five nochjis on the plate. I complained to the waiter, so they sent out three more , for a total of eight. It was barely enough fir a starter! To their credit they did not charge for the plate. The next night, we were going to eat in the dining room. Dinner was fixed price, €70 for three courses, so we were expecting a really special dinner. Imagine our surprise when we saw that one of the choices for the entree, or main as they say there, was the same dish of nocchis that was offered in the bar the night before. That was enough to make us leave and return to the bar, where I had a very satisfactory duck dish for €22. Just a warning about the food.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Beautiful setting, lovely staff and thoughtful touches.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely lovely. Fit and bathroom fixtures of the highest quality and the view of the river fantastic. I would definitely return. Great value!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we thought we had booked a unique top flight accommodation, our expectations were far surpassed in everyway. The grounds were immaculate, the service superb, the rooms had updated electric outlets for UK and US, and they even have a Tesla charging station. The river view from the room was fantastic. The restaurant food was on par with any 5 star (US)/2star(Michelin) restaurant in which we have had the pleasure of dining. The wine list was excellent especially for the Connemara. They have numerous activities that we simply did not have time to enjoy. We now understand why many people were in awe when we told them we were heading to Ballynahinch. This is truly a special place and their efforts to maintain the property have paid off. It is definitely worth going to this little piece of heaven. And the Spring flowers were not all even in bloom yet. We wish we could return.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and overwhelming hotel has big property but you cannot walk so there should be bicycles there
Stayed 1 night in Dec 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wedding experience: lovely walks and gardens, the dining and bedroom views are beautiful, the staff are extremely friendly, accomodating and helpful! It's a wonderfully location to get away from everything.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t anything I didn’t like, beautiful setting, loved my hikes, outstanding food, lovely staff.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic will definately return couldn’t fault any aspect of the hotel or the grounds and food yum yum
Stayed 1 night in Dec 2018

6/10 Okay

Jennifer

I wasn’t overly impressed with our visit to Ballynahinch Castle Hotel. The location was pretty and it was unfortunate, due to the weather, we didn’t get to enjoy the grounds which did look lovely. I had previously stayed at Parknasilla and much preferred that resort. To be fair, I think that was a five star property. The TV in the room was too small to view adequately while in bed and the Wi-Fi didn’t work at all during our two night stay. We ate at the pub one evening and the hostess took our drink order and never returned with them or set up the table with napkins and cutlery. The waitress who finally did attend to us was the highlight of our visit. I wish I got her name. Overall, it’s not a place I would return to. Again, it’s a pretty property, but not really the caliber of service I look for when on holiday and looking to splurge.
Stayed 2 nights in Nov 2018

10/10 Excellent

KrissaPecunes, Shrewsbury, PA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful treasure! Charming and elegant, the people, room and property! Many activities are available from relaxing in the generously luxurious rooms to active walks around the well groomed grounds.
Stayed 1 night in Nov 2018

10/10 Excellent

Sam, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Ballynahinch Castle! From the moment we walked in we were greeted nicely and welcomed. Our room was very cute and had a lovely river view, they congratulated us for our honeymoon. The pub was cute and great to have a drink by the fire. The grounds are so pretty to explore. Breakfast the next morning was the best I've ever had!
Stayed 1 night in Oct 2018

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Landscape .
The castle has a wonderful rustic and comfortable atmosphere. Our room was spacious with a good modern shower. The views of the river kept changing with the light. Walks were very enjoyable and well mapped. We had dinner in the main dinning room. I had goats cheese soufflé to start , too much cream . We both had venison for main . The crust was nice but too rear and tough . It was served with two potatoes and no vegetable , not a balanced dish. We enjoyed our stay and the walks outstanding.
Stayed 1 night in Nov 2018

10/10 Excellent

Heidi, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in all of Ireland! We’ve stayed there now twice and will keep going back!
Stayed 2 nights in Oct 2018

10/10 Excellent

Lynn, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with a grown son. We relaxed, chatted with each other and other guests and ate wonderfully.
Stayed 2 nights in Oct 2018

10/10 Excellent

Beth, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was AMAZING! We felt like royalty. The staff was amazing and the castle was sooo cool! We loved taking our time in the morning and going for a walk on the grounds! Must go here if get the opportunity!!
Stayed 1 night in Oct 2018

10/10 Excellent

Scott, Midlothian Va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful location. Breakfast was outstanding. Bar / Dining was a bit expensive. Room was updated and beautifully decorated!
Stayed 2 nights in Sep 2018
Response from POFlahertyGM on 26 Sept 2018
Dear Scott, thank you for a great review. We are so lucky to be in such a beautiful part of Ireland and are delighted to have shared it with you. I am so pleased to hear you found breakfast outstanding and your room beautifully decorated, but I was disappointed to hear you found the bar and dinning options expensive. We hope you come and visit us again soon. Warm regards, Patrick

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Disappointed in the food. Still definitely a place to stay and relax
Stayed 1 night in Sep 2018
Response from POFlahertyGM on 28 Sept 2018
Dear Karen, thank you for a great review. I was delighted to read that you found us a beautiful place to stay and relax, but I was saddened to hear of your disappointment in your dining with us. Something was obviously not working correctly on this occasion and my sincerest apologies to you. I would love more details if you would care to email me directly at the hotel. Warm regards, Patrick

10/10 Excellent

Bob

Amazing!
I went with some girlfriends and we all loved this hotel, we’ve been talking about coming back soon!
Stayed 2 nights in Aug 2018
Response from POFlahertyGM on 20 Sept 2018
Dear Bob, thank you for a wonderful review. We look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from POFlahertyGM on 21 Aug 2018
Thank you for a wonderful review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from POFlahertyGM on 17 Jul 2018
Thank you for a wonderful review.

10/10 Excellent

Anita, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Setting
The setting was beautiful with a great view of the river that runs through it. The room was fantastic and very comfortable. Talk about a huge bathtub. We want to go back and spend more time. I would recommend this hotel to all my friends visiting the area.
Stayed 1 night in Jun 2018
Response from POFlahertyGM on 17 Jul 2018
Hi Anita, thank you for a wonderful review. We live in a remarkable part of Ireland and are delighted to have shared it with you. We look forward to welcoming you again on your next trip. Warm regards, Patrick

10/10 Excellent

Tyler Knott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth Every Penny.
Perfect in every way. The grounds were stunning, the castle, brilliant, the service amazing. Spend the money, it's worth it.
Stayed 1 night in Jun 2018
Response from POFlahertyGM on 17 Jul 2018
Hi Tyler, thank you for a fantastic review. We are thrilled you enjoyed your stay and hope you come and visit us again soon. Warm regards, Patrick

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel but the temperature in our beautiful room was stifling from the heat. I recommend investing in fans for those unusual hot spells. Also, the staff was fantastic except for the exceptionally poor service we had in the restaurant. For a 200 euro meal, our waiter never filled wine and barely attended to us. Given the great service in the pub for drinks and wonderful attention at breakfast, I was disappointed that management allowed our waiter to work in that highly rated restaurant. He wasn’t rude but clearly should not have been working there. Overall, excellent room, facilities, and grounds. Maybe just focus on the small details to live up to experience of other top Ireland castles and properties
Stayed 1 night in May 2018
Response from POFlahertyGM on 8 Jun 2018
Dear Brian, thank you for your review. I was terribly sorry to read hear of your poor experience in the restaurant during your recent stay. This is particularly disappointing given our reputation for taking care of our guests, which thankfully you experienced in other parts of the hotel. Something was obviously not working correctly on this occasion and my sincerest apologies to you. I will address your feedback with the team and with re-training and better supervision I am sure it will not recur. I appreciate your feedback very much, understand your disappointment and hope it will not deter you from visiting again. Warm regards, Patrick

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from POFlahertyGM on 17 Jul 2018
Thank you for a wonderful review.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED this place!
Loved this stay, everything was great! The beds could use a refresh but the room and public space was amazing, the dinner at the pub was delicious and the breakfast was great too! Thanks to our check-in staff member, Charlotte - amazing! She was professional and kind, and kept a great composure while multitasking the many guest requests...Stroll the grounds, they are beautiful!
Stayed 1 night in May 2018
Response from POFlahertyGM on 17 Jul 2018
Hi Jane thank you for a wonderful review. We are delighted to hear you enjoyed your stay and felt so cared for during your check in. We are so fortunate to have such a great team of professionals working with us in the hotel. We hope you come and visit us again soon. Warm regards, Patrick