Ratings based on 563 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from limerick

Just one night. Nice and cosy room.t

Posted 15-Dec-2017
The bsr is not very appealing. Dark and gloomy. Could do with a good painting. Lighting too dark. Floors wood very shabby.
5 out of 5
for Everyone
by A verified traveller from Limerick

Great Staff

Posted 04-Dec-2017
Pros: Everything.
Cons: Only two reception staff at checkout. 3or 4 would help at times to speed up departure.
Location: Overlooking Galway Bay at Salthill, a seaside resort, the location is perfect. Bus (401)to the city is right at gate is every 20 minutes.
From booking the stay to departure this hotel could not be faulted. We arrived on a Thursday at 3pm and although check-in was from 4pm we got our rooms then. Staff were helpful in all areas especially the reception and bar and restaurant. Food was of a very high standard particularly the buffet breakfast. Reception staff were very efficient but at check-out there should be more on duty. At breakfast try to go before 9.30am as by 9.45 so many people arrive together that you might have to queue for your hotplates. Overall a great stay and I would gladly recommend this hotel.
3 out of 5
by A verified traveller from Dublin

Excellent location and food, the rooms are Dated

Posted 03-Dec-2017
Cons: Better bed linen and train staff better at checkin
Location: Great location
Excellent food and service from Bar and Restaurant, check in staff not too friendly, left me waiting for room till 4pm, Rooms are very datede and bathroom tiny, not a 4 Star property in my opinion
4 out of 5
for Everyone
by A verified traveller from Boston MA USA

Stayed at hotel for a wedding

Posted 20-Nov-2017
Pros: Loved that the hotel was situated right on the water and that you could take walks all day
Cons: Need vending machines for when the restaurants close for chips and water/sodas
Location: Short walking distance to the downtown pubs and shopping
From check in to check out the hotel was amazing. Sunsets were amazing
5 out of 5
for Everyone
by A verified traveller from Cavan

lovely hotel,very quite

Posted 07-Nov-2017
Pros: everything,the location ,lovely staff, food and facilities
Cons: rooms are fine, have everything you would need but decor just a little dated
Location: location is fantastic,
Had lovely relaxing break.enjoyed the view from our room,lovely walk on the prom ,would liked to have stayed longer.was just what we needed.will be returning soon.
4 out of 5
for Everyone
by A verified traveller from clare ireland

Mid term nreak

Posted 30-Oct-2017
Very comfortable and relaxing comfortable beds. lovely breakfast.
4 out of 5
for Everyone
by A verified traveller from kilkenny

perfect location. great staff

Posted 20-Oct-2017
quick check in. room was great. carvery very good. free parking.
4 out of 5
for Everyone
by A verified traveller from Bend

Overnight Getaway

Posted 05-Oct-2017
Pros: Location
Cons: Shuttle to town
Location: Easy to get to Galway town proper and located on the beach.
Nice place to stay but does cater to tour groups and kid parties.
3 out of 5
by A verified traveller from Chicago

Galway Bay Hotel

Posted 02-Oct-2017
Over all the experience was OK but disappointing in terms of the condition in the room and its amenities. This was probably due to the age of the hotel and it's far from modern general basic Although we brought our concerns to the attention of the staff within a few hours of our check in unfortunately many of theses issues where not corrected. The telephone did not work and was not fixed during our complete stay The the room was cold since the heating did not work. The television was temperamental and guide did not function unless left on for a few hours. A staff member did try to fix both the heating and telephone system but was unable to. A blanket was provide which did help to some degree. Staff where friendly, morning breakfast was excellent. Disappointed since this hotel was classes as a four star but generally a 2-3 star would have been more of accurate rating.
4 out of 5
for Families
by A verified traveller from York, Pa

Nice hotel next to the Promenade and beach

Posted 01-Oct-2017
Pros: Views and location to the bay.
Cons: Rooms are satisfactory, but not updated.
Location: Great location for view of the beach and water. Short ride to the downtown area and central location for local tours.
Views of the Promenade and beach from the porch were wonderful and relaxing. Information regarding the hotel listed it within walking distance of Galway city. If you have any limitations or do not walk on a regular basis, I would recommend the bus service (stop in front of hotel) or a taxi. Wait staff was pleasant and accommodating. If you are a night person, the bar menu was sufficient and there was local food delivery. Walking the Promenade was a great way to view the Bay and watch the locals jumping off the pier each evening. I would recommend the hotel for families and individuals wanting a relaxing stay.