Exterior

Reviews of The Residence Hotel

3 out of 5
The Residence Hotel
Quay Street, Galway, Galway

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 237 reviews" "
Rating 8 - Good. 55 out of 237 reviews" "
Rating 6 - Okay. 21 out of 237 reviews" "
Rating 4 - Poor. 4 out of 237 reviews" "
Rating 2 - Terrible. 4 out of 237 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amazing staff!
Stayed 3 nights in Feb 2024
Response from J.D on 6 Mar 2024
Dear roman Thank you kindly for your lovely review , we are so very pleased to hear you have enjoyed your stay and hope to see you again soon .Kind RegardsJasmin Dhillon

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in walking distance to the National Gallery and many pubs and restaurants. Taxi and buses easy to find.
Stayed 3 nights in Dec 2023
Response from Reception Team on 31 Jan 2024
Dear Lisa,Thank you for your very kind review , we are pleased to see you enjoyed your stay with us, and we do hope to see you again soon .Kind Regards,CaraReception Team

10/10 Excellent

MATTHEW R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 2 nights in Jan 2024
Response from Reception Team on 31 Jan 2024
Dear Matthew, Thank you for your very kind review , we are pleased to see you enjoyed your stay with us, and we do hope to see you again soon .Kind Regards,CaraReception Team

8/10 Good

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place, very convenient, but really hard to sleep through the house band playing till 2am
Stayed 1 night in Dec 2023
Response from J.D on 27 Dec 2023
Dear Brian Thank you kindly for your lovely review , we are so very happy to hear you have enjoyed your stay here and we hope to see you again soon . During the weekends we do have some amazing DJ s playing so yes with a late bar we do advertise some noise . We would like to wish you a very Happy New Year .Kind RegardsJasmin Dhillon

10/10 Excellent

Hulya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff, spotless rooms, super clean. Noisy street all night through, we barely slept but nothing hotel would have a control over
Stayed 1 night in Dec 2023
Response from jd on 22 Dec 2023
Dear GuestThank you for your very kind review , we are pleased to see you enjoyed your stay with us again and we do hope to see you again soon .Wishing you a Very Merry Christmas .Kind RegardsJasmin Dhillon

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from J.D on 11 Dec 2023
Dear Carey We would like to thank you kindly for your lovely review and we are so very pleased to hear you enjoyed your stay here with us . We do hope to see you again soon .Wishing you a Very Merry Christmas kind regards Jasmin Dhillon

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located, extremely friendly staff and a high quality clean hotel. Would highly recommend
Response from J.D on 11 Dec 2023
Dear Tom We would like to thank you kindly for your lovely review and we are so very pleased to hear you enjoyed your stay here with us . We do hope to see you again soon .Wishing you a Very Merry Christmas kind regards Jasmin Dhillon

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place right above a popular pub, other reviews had me worried about noise however it wasn't that bad and was fun to listen too from the room.
Stayed 2 nights in Nov 2023
Response from JD on 30 Nov 2023
Dear Mark Thank you kindly for your lovely review , we are so very happy you enjoyed your stay here and hope to see you again .Kind RegardsJasmin Dhillon

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023
Response from JD on 18 Nov 2023
Dear Nancy Thank you kindly for your lovely review , we are so very pleased you enjoyed your stay here and we do hope to see you again soon .Kind RegardsJasmin Dhillon

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great! There's a restaurant/bar with live music downstairs, and it's right by a plethora of shops, pubs, and restaurants. The staff was also extremely friendly and helpful.
Stayed 3 nights in Nov 2023
Response from JD on 9 Nov 2023
Dear William Thank you kindly for your lovely review .We are very happy to hear you enjoyed your stay here and we hope to see you again soon .Kind RegardsJasmin Dhillon Reception Team

2/10 Terrible

Tami

Travelled with family
Liked: Staff & service
Disliked: Amenities
We stayed on a Friday and their bar was right under our room. They played live music until 2:00 am and it was so loud that it was impossible to sleep. They should state this on their website or warn customers.
Stayed 1 night in Sep 2023
Response from JD on 4 Sept 2023
Dear Tami Thank you for the helpful review, it is vital to the advancement of this establishment. We will take note of your detailed comments. We apologize if it was not mentioned on check in regarding our late night venue , We do mention this on our website and also on our key cards, also in our rooms we provide a bar code to scan for all guest information .We do hope you enjoyed beautiful Galway and if you choose to visit the city again please contact us directly where we could accommodate you to a high floor.Thank you kindly for your review .

8/10 Good

Trisha

Travelled with family, Travelled with partner
Liked: Amenities
This eclectic hotel was in a great area and very walkable to most of what you’d want to see. Check in was super easy and the desk attendant was friendly. There’s no air in the room, which was mostly fine because the windows opened and the temps were great. However, the room had a musty damp smell as a result, which was less than desirable.
Stayed 2 nights in Jul 2023
Response from JD on 11 Aug 2023
Dear Trisha Thank you kindly for your lovely feedback , it was a pleasure meeting you .We are so very happy you enjoyed your stay here.I am sorry to hear about this damp smell ? as i have not had this complaint before , thank you kindly for bringing this to my attention .We hope to see you again in the near future.Kind RegardsJasmin dhillonReception Team

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly on arrival. The room is so cosy
Stayed 1 night in Jul 2023
Response from JD on 10 Jul 2023
Dear Jennifer thank you kindly for your lovely review , we are so happy you enjoyed your stay and we hope to see you again in the near future .kind regardsjasmin dhillonReception Team

10/10 Excellent

Rose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the front desk staff! Rooms were very nice and clean. Very comfortable bed. Great restaurant/bar connected to the hotel. We were on the first floor and could hear music from the bar, but we turned up the tv a bit and could no longer hear it. Had no issues sleeping as the noise is not that loud.
Stayed 2 nights in Jul 2023
Response from JD on 6 Jul 2023
Dear Rose Thank you kindly for taking the time to leave us a review.We are so very happy you enjoyed your stay and hope to see you in the near future .Kind RegardsJasmin DhillonReception Team

10/10 Excellent

Shaughn

Stayed 2 nights in Jul 2023
Response from JD on 25 Jul 2023
Dear Shaughnthank you kindly for your lovely review , we are so happy you enjoyed your stay here and we hope to see you again in the near future .Kind RegardsJasmin Dhillon Reception Team

10/10 Excellent

Sean

Stayed 1 night in May 2023
Response from JD on 13 Jun 2023
Dear Sean thank you kindly for your feedback, we are very happy you enjoyed your stay .thank you kindlyjasmin dhillon

10/10 Excellent

Alon

Stayed 1 night in May 2023
Response from jasmin d on 26 May 2023
thank you kindly for your lovely feedback, we hope to see you again in the near future.very kind regards jasmin dhillon

10/10 Excellent

Melvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Galway this small boutique Hotel has it all
Stayed 3 nights in Apr 2023
Response from jasmin D on 30 Apr 2023
Dear Melvin Thank you so much for the lovely feedback. It was a pleasure meeting you ,we are very happy you enjoyed your stay and your time in beautiful Galway.We hope to see you again in the near future!Kind RegardsJasmin DhillonReception Team

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from jasmin D on 14 May 2023
Dear Rosemary thank you kindly for taking the time to leave a review .We hope to see you again in the near future .Very kind regardsJasmin Dhillon

10/10 Excellent

Janet, Millom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for new year and it was very well located in the city centre. Very comfortable beds, great nights sleep. Only thing to mention is the music at night is quite loud but it didn’t disturb us.
Response from JD on 17 Apr 2023
Thank you so much for the lovely feedback. It was a pleasure meeting you , we are very happy you enjoyed your stay and your time in beautiful Galway.We hope to see you again in the near future!Kind Regards,Jasmin DhillonReception Team

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Location is superb
Excellent location and cute rooms. Beds were super uncomfortable and old - could tell by how the springs felt from the mattress. Overall a good hotel with excellent location.
Stayed 3 nights in Apr 2023
Response from jasmin on 8 Apr 2023
Dear Aaron Thank you so much for the lovely feedback. It was a pleasure meeting you , we are very happy you enjoyed your stay. I am very sorry We hope to see you again in the near future!Kind Regards,Jasmin DhillonReception Team

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is nice for being in the middle of a street with good food and bars and shops. But there is no parking unless you park in a parkade at the end of the street and the door isn’t very obvious, so keep that in mind
Stayed 1 night in Feb 2023
Response from Amy on 7 Mar 2023
Dear Jessica,Thank you for your feedback. We hope you enjoyed your stay with us.While being located in a mostly pedestrianised area of the city can cause issues in some cases with parking, we are fortunate enough to be located right next to the Spanish Arch car park which is roughly a 30 second walk away from our door.Should you choose to stay with us again, feel free to contact us here at the reception and we will gladly assist you in locating best parking option for you.Kind Regards,AmyReception

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place with fun decor. Thanks to Erin for our very warm welcome and suggestions for food and entertainment. An really enjoyable hotel close to all the action in Galway
Response from Erin M on 22 Dec 2022
Hi Geraldine,Your so kind it was lovely to meet you & Ross.I'm glad you enjoyed everything and hopefully we get to welcome you back again in the futureWarm RegardsErin

10/10 Excellent

catherine

Stayed 1 night in Dec 2022
Response from Erin M on 19 Dec 2022
Hi Catherine,Thank you so much for your review Hopefully we get to see you again in the future Warm RegardsErin

10/10 Excellent

gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erin at the desk was a gem Galway is fantastic. Hotel fabulous
Stayed 1 night in Nov 2022
Response from Erin M on 8 Dec 2022
Thanks Gerald! Hope Galway matched Dundalk :D Hope to see you again next year

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Galway
We felt very welcome from the time we stepped in the door. Erin was super friendly, knowledgable and informative. All staff we encountered were friendly especially Jasmin and Ewan who works in the attached bar 1520. Our king sized room was spacious and clean. We overlooked the street with a small balcony. Would definitely stay again. Within in the Spanish quarter and walking distance to Eyre Square and the Salthills. Live music nightly at 1520 so expect a bit of noise, didn't stop us from sleeping at all.
Bed
Original wall from 1520.
Lunch at 1520
Stayed 1 night in Nov 2022
Response from Erin on 23 Nov 2022
Hey JanineThank you so much for your lovely feedback, it was great to meet you & Richard and hope you celebrate your birthday in style on Friday Look forward to hopefully welcoming you back next yearWarm RegardsErin

6/10 Okay

Sara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location (noisy but yo be expected). Room was fairly dusty. Didn’t dare to complain as if it was this obviously dusty, others would be the same. Staff was very sweet and kind
Stayed 1 night in Oct 2022
Response from Erin M on 22 Oct 2022
Hi Sara, Thank you very much for your feedback, I'm glad the customer service side of things and location worked out well for you. My apologies on the room being dusty - this definitely should not have been an issue, I hope this hasn't deterred you from staying with us in the future and hopefully we get to welcome you back again Warm RegardsErin

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time , staff was great , friendly, and very helpful Hotel was clean and beautiful
Stayed 1 night in Sep 2022
Response from Erin on 14 Sept 2022
Hi Mary,Thank you so much for your lovely feedback.Hopefully we will see you again in the futureWarm RegardsErin

6/10 Okay

Teal

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sleepless in Galway
This hotel is over a pub that becomes a nightclub at night. Music ended at 11:30 pm during the week but on Friday and Saturday it did not end until 2:30 am and even though were two floors up and our friends there floors up, it was so loud we felt like we were in the club. Our floor was vibrating and you could literally hear every bit of the music and the loud crowd inside the pub which was packed full of people partying. We called to asked if they could lower the music slightly and they said they could do nothing about it. I would not recommend staying here….
Stayed 3 nights in Sep 2022
Response from Erin on 14 Sept 2022
Hi Teal,Thank you for your feedback. I'm sorry to hear that you and your group didn't have a good time. We do advertise on our website that we are on a very busy street in The Latin Quarter so noise can be an issue but it is unfortunate it affected so much of your stay. I hope you still got to enjoy Galway city and all it has to offer. Warm RegardsErin

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Erin on 14 Sept 2022
HI Patrick,Thank you for your lovely feedback Hopefully we will see you again in the futureWarm RegardsErin

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities
Ok but room too hot
It was a lovely room but very hot so had a disturbed nights sleep. Good location with parking a very short walk away. Lift was being repaired while we were there so was out of order.
Stayed 1 night in Jul 2022
Response from Erin M on 15 Jul 2022
Dear Guest, Thank you for taking the time to give your feedback We do provide Dyson fans in all of our rooms and these are normally very effective. Our lift was out of order for essential maintenance we did have a porter available to carry luggage. That said I'm very sorry that you did not enjoy your stay with us and please accept our sincere apologies for any inconvenience that this may have caused to you. Warm Regards Erin

10/10 Excellent

MARIO

Stayed 2 nights in Jun 2022
Response from Erin M on 4 Jul 2022
Dear Guest, Thank you so much for your rating. Hopefully we will see you again in the future Warm Regards Erin

6/10 Okay

Robert

Liked: Property conditions & facilities
Stayed 2 nights in May 2022
Response from Julia C on 26 May 2022
Dear Robert, Thank you for taking the time to post your rating. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us.

2/10 Terrible

Julie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most horrible stay I have ever had at a hotel. We were on the first floor. The band played below us till 2am and our room vibrated and no ear plugs could even muffle the band. It felt like our beds were in the bar the entire night. I went down to the front desk and sled to be moved but they said they couldn’t do anything They moved us to the fourth floor the next night and it was quieter. I asked for the first night to be defunded by the manager since we did not sleep at all the first night and she responded by saying there was nothing she could do. They are a lovely hotel and too bad. Like I should have known? I did not see this in the reviews. Oh course we wanted a lively hotel anyways but one would assume that you would have it a little quiet by 11not 2am. Room 104 should not even be available as a hotel option
Stayed 2 nights in May 2022
Response from Julia C on 17 Jun 2022
Dear Julie. Thanks for the candid review - we are genuinely sorry that you did enjoy your recent visit to The Residence Hotel. We're certainly in a lively part of town and understand that that may not suit every guest that's travelling with us. We prefer to be as honest with guests as possible to ensure they're aware of the nature of our location. We did refund 50% of your stay and provided complimentary brunch on check out by way of apology. I'm sure on your next visit to Galway that you will find a hotel to better suit your needs Regards

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personal touch and attention to every detail.
Stayed 2 nights in May 2022
Response from Julia C on 19 May 2022
Dear Renee, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Julia C on 3 May 2022
Dear Lauren, Thank you so much for the great 10/10 rating. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would do it again.
Parking was not on-site, but was right next door and a discounted rate. Hotel was an easy 100 ft from the ramp. Busy area right on the main pedestrian walkway. Easy walking access to everything. Very friendly and helpful staff both in the hotel and the 1520 pub.
Stayed 2 nights in Apr 2022
Response from Julia C on 29 Apr 2022
Dear James, Thank you so much for the 5* review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service, room comfort
Know what you're getting into before you book
The location is convenient and there's a nice bar with great live music onsite. That said, I wish I'd have been warned going in that the hotel is essentially above a nightclub and extremely busy street and the walls of your room will vibrate with club music until the wee hours of the morning. If that's what you're looking for, you may have a decent stay, but it would have been nice to have been told this beforehand in order to have the choice for those looking for a different experience. There is no onsite parking so prepare to pay to park offsite and carry your luggage a short distance through the streets. If you don't plan on sleeping until daylight, this is probably a decent choice, but it would be fairer to guests to let them know what they're signing up for ahead of time so they can make that decision.
Stayed 1 night in Apr 2022
Response from Julia C on 19 Apr 2022
Dear Donald, The Residence Hotel is located on the famous Quay Street in the centre of Galway City. Quay Street and the surrounding areas are lively spots and although we’ve done our best to keep the noise to a minimum, there’s always going to be a party atmosphere around here at night. Please accept our sincere apologies for the noise issues at night. Please reach out to us direct the time you're in Galway and we'll try our best to ensure you're in one of our quieter options!

10/10 Excellent

Shawn

Stayed 2 nights in Apr 2022
Response from Julia C on 11 Apr 2022
Dear Shawn, Thank you so much for the 10/10 rating. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

10/10 Excellent

Simon

Stayed 2 nights in Apr 2022
Response from Julia C on 6 Apr 2022
Dear Simon, Thank you so much for the great 10/10 review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.

10/10 Excellent

cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2022
Response from Julia C on 4 Apr 2022
Dear Cody, Thank you for taking the time to post your review and for sharing your experience of The Residence Hotel. I was delighted to read that you enjoyed our location on Quay Street in the heart of The Latin Quarter as it is second to none. Best regards

8/10 Good

Ellen, Elmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent three nights at the Residence Hotel. We loved our stay; the staff couldn't have been nicer and more helpful and the bar was a fun place for a drink each evening. The location is perfect; on the main shopping and dining street. The only downside was that our room overlooked the street which can be noisy late into the night. Overall, we'd definitely stay there again.
Stayed 3 nights in Mar 2022
Response from Julia C on 1 Apr 2022
Dear Ellen, Thank you so much for the great review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

10/10 Excellent

Hendrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You wont be disappointed
Was really a great place to stay, perfectly situated at the end of the main bar street.
Stayed 1 night in Mar 2022
Response from Julia C on 31 Mar 2022
Dear Hendrik, Thank you for taking the time to review your recent stay with us. I am delighted to see you had a great time. We are lucky in regards to our location as we are close to everything Galway has to offer. We hope you return again soon. Warm regards,

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Julia C on 23 Mar 2022
Dear Timothy, Thank you for taking the time to rate your experience of The Residence Hotel. Looking forward to looking after you again in the future Warm regards

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely decorated, super friendly staff and good rates! The 1520 bar restaurant next door was also good, delicious baked goat cheese and mussels!
Stayed 2 nights in Mar 2022
Response from Julia C on 21 Mar 2022
Dear Celeste, Thank you so much for the positive review! I'm delighted you enjoyed everything about our hotel - from the city-central location to the 1520 bar & restaurant and the quality of the rooms was so perfect throughout your stay. The whole team will be delighted to read your comments, and we will all certainly look forward to welcoming you back in the future.

8/10 Good

s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Julia C on 21 Mar 2022
Dear Guest, Thank you for taking the time to post your rating. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Warmest regards

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Galway!
Very nice room and staff was very friendly. Would def stay here again.
Stayed 2 nights in Mar 2022
Response from Julia C on 7 Mar 2022
Dear Christopher, Thank you so much for the 10/10 review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

10/10 Excellent

Howard M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Quay! Front desk was friendly and helpful with restaurant recommendations. Our room was clean and comfortable.
Stayed 1 night in Oct 2021
Response from Julia C on 1 Nov 2021
Dear Howard, Thank you so much for the 5* review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is as we expected with the Quay right outside our door. Helpful and friendly staff os a bonus. Rooms have been renovated nicely and comfortable. Would definitely stay here again
Stayed 1 night in Oct 2021
Response from Julia C on 14 Oct 2021
Dear Howard, Thank you so much for the 5* review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Galway right in the heart! The accommodations are very clean and modern!
Stayed 2 nights in Sep 2021
Response from Julia C on 27 Sept 2021
Dear Guest, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again.