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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
Comfortable hotel, walk to Cheltenham Town Hall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Citrus Hotel Cheltenham by Compass Hospitality

Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Double Room
Front of property
Daily continental breakfast for a fee
Family Room | Bathroom
Family Room | Private kitchenette

Overview of Citrus Hotel Cheltenham by Compass Hospitality

7.8

Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Laundry
  • Bar

Check out the area

Wellington Street, Cheltenham, England, GL50 1XZ
  • Popular LocationCheltenham Playhouse2 min walk
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationImperial Gardens4 min walk
  • Popular LocationCheltenham Spa Station3 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room

cleanliness

Highlights

Separate sitting area
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Executive Suite

cleanliness

Highlights

Separate sitting area
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Triple Room

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

Accessible Twin Room

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Accessible Double Room

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

cleanliness

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 27 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Cheltenham

Located in Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality is in the city centre and near a train station. Everyman Theatre and Cheltenham Art Gallery and Museum are cultural highlights, and some of the area's notable landmarks include Cheltenham Town Hall and Tewkesbury Abbey. Looking to enjoy an event or a match while in town? See what's going on at Cheltenham Racecourse. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • Everyman Theatre - 7 min walk
  • The Promenade - 7 min walk
  • University of Gloucestershire - 17 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • Planet Caravan - 2 min walk
  • Moon Under Water - 2 min walk
  • German Doner Kebab - 3 min walk
  • Spectre - 3 min walk
  • Kibou Sushi - 8 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Hotel near Cheltenham Town Hall
Citrus Hotel Cheltenham by Compass Hospitality is located close to Everyman Theatre and Cheltenham General Hospital, and provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, coffee/tea in reception and multilingual staff
  • Luggage storage, 2 meeting rooms and a lift
  • Guest reviews say good things about the overall value, helpful staff and location
Room features
All 59 rooms boast comforts such as free WiFi and safes. Guest reviews highly rate the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 22 December and 27 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 0 to 6.95 for adults and from GBP 0 to 2.95 for children
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Citrus Hotel Cheltenham by Compass Hospitality on 28 Apr 2024 start from €75.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citrus Hotel Cheltenham by Compass Hospitality?

Self-parking is available for GBP 10 per day. Extended parking is available for GBP 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citrus Hotel Cheltenham by Compass Hospitality?

Checkout is at 11 AM.

Where is Citrus Hotel Cheltenham by Compass Hospitality located?

Located in the heart of Cheltenham, this hotel is within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and Cheltenham Art Gallery and Museum are also within 15 minutes. Cheltenham Spa Station is 27 minutes by foot.

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 764 reviews" "
Rating 8 - Good. 309 out of 764 reviews" "
Rating 6 - Okay. 133 out of 764 reviews" "
Rating 4 - Poor. 54 out of 764 reviews" "
Rating 2 - Terrible. 36 out of 764 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is so convenient because is just close to High Street, shops and restaurants. The hotel has parking and is very easy to find.
Stayed 1 night in Mar 2024

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ageing Concrete block, good location
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Liked: Staff & service
Convenient location in town centre. Plenty of selection of eateries close by. The hotel staff were friendly but the accommodation is in need of updating but perfectly adequate if all that is required is a basic hotel room with bathroom at a very competitive price.
Stayed 4 nights in Mar 2024

4/10 Poor

Luis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty & mouldy. Found a nail clipping by the bed so God knows when the carpets were last cleaned. Dust on every surface and mould around the windows. Bathroom was mouldy and not very clean. Staff at front desk very helpful and polite.

6/10 Okay

Cecilia

Disliked: Staff & service
Good: room was fine, very comfortable bed, cleaner was friendly. Acceptable budget hotel. Bad: desk clerk told me the parking charge was £8 but when I returned with the car later he tried to charge me £10. I didn’t fall for it. Maybe I should give him the benefit of doubt but I got the feeling it was deliberate. No apology was forthcoming.
Stayed 1 night in Feb 2024

2/10 Terrible

tim

i was told i did t have a booking on that night and was turned away, I ended up sleeping in a bush
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived and the first room we was out Into was room 109 it was filthy there was black bits in the bathroom draws and dust well was Thick and everywhere so we approached front desk and complained immediately they said we could move and agree with us and upgraded us to a suite upon the second floor 217 loverly clean room But problems struck again the heating didn’t work and the staff couldn’t get it to work In the words basil faulty it was flue bard so a portable Heater was given to us after three hours and kept On the room was kind of a tick ( But which room Don’t have plug sockets next to the bed I Thought this was stupid but the rest of the room was great laid out well as. We enjoyed Despite the start and the ups and downs downs don’t let it put you of the hotel is. Very well located and the staff are just fabulous and awesome they work there socks of to make sure your stay goes well :) 10/10 staff 10/10 Breakfast it’s simple and cheap 7/10 for rooms and laid out and cleaness levels 4/10 Bar don’t have a great selection and. No sprits 10/10 for location
Stayed 2 nights in Jan 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, plenty of dining options walking distance.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location
The hotel has a great location with underground parking for £10 a night (tight spaces so careful if you have a big car). Staff were very helpful and friendly. Rooms are basic but clean and comfortable - a great, value hotel with everything we needed. Would stay again.
Stayed 1 night in Dec 2023