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Expedia-verified reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room
36 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room
26 square metres
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel with restaurant and bar/lounge

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in the heart of Cheltenham, this hotel is within a 5-minute walk of Imperial Gardens and Cheltenham Town Hall. Cheltenham General Hospital and University of Gloucestershire are also within 15 minutes. Cheltenham Spa Station is 19 minutes by foot.

Hotel features

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site.

Room amenities

All 84 rooms provide complimentary wireless Internet access, 24-hour room service and cable TV. Guests will also find minibars, free bottled water and hairdryers.

Languages Spoken

  • English

Show all languages

Queens Hotel Cheltenham MGallery Collection

The Promenade, Cheltenham, England GL50 1NN

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square metres) include conference rooms. This business-friendly hotel also offers a library, tour or ticket assistance and a garden. Concierge services and wedding services can be provided. Parking is available on-site at a surcharge.

Queens Hotel Cheltenham MGallery Collection is a smoke-free property.

  • Express check-in
  • Library
  • Bar/lounge
  • Coffee/tea in common areas
  • Lift
  • 24-hour front desk
  • Conference space
  • Porter
  • Restaurant
  • Tours/ticket assistance
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Smoke-free property
  • Conference space size (meters) - 120
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 1292
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 84
  • One meeting room
  • Number of floors - 4
  • Wedding services
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian
  • Spanish
  • Chinese

Parking

Self parking (surcharge)

Room Amenities

Queens Hotel Cheltenham MGallery Collection offers 84 forms of accommodation with minibars and a safe. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Partially open bathroom
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Desk
  • In-room climate control (air conditioning)
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Napier Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.

The Gold Cup Bar – This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 12.00 per night (in/out privileges)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Queens Hotel Cheltenham MGallery Collection
  • Queens Hotel MGallery Collection
  • Queens Cheltenham MGallery Collection
  • Queens MGallery Collection
  • Mercure Cheltenham

We should mention

A resort fee is included in the total price displayed.

Children aged 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
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