Lobby sitting area

Reviews of Select Inn Fujisan Gotemba

3 out of 5
Select Inn Fujisan Gotemba
41-1 Nimaibashi, Gotemba, Shizuoka-ken

Reviews

7.0

Good

Rating 10 - Excellent. 101 out of 573 reviews" "
Rating 8 - Good. 202 out of 573 reviews" "
Rating 6 - Okay. 173 out of 573 reviews" "
Rating 4 - Poor. 63 out of 573 reviews" "
Rating 2 - Terrible. 34 out of 573 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from FRONT STAFF on 11 Dec 2023
Thank you

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend.
Stayed 1 night in Nov 2023
Response from FRONT STAFF on 26 Nov 2023
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We look forward to seeing you again when you come to Gotemba.Thank you for taking the time out of your busy schedule to post your review.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Do not stay here.
This is the worst hotel we have ever been in. It smells of mold, the walls, mirror in the bathroom, and wondows all have mold along the edges and corners. The mattress box spring was torn open, spings visible, the mattress pad between the mattand box spring was torn, foam exposed. Sheets had stains too. When I went downstairs to request a new room they tried to tell us the hotel was full. I pressed more and asked if the condition of the room was acceptable, only then they reluctantly said no and then gave us a new room. The new room was cleaner and nicer by far. It still smelled of mold either way.
Stayed 1 night in Nov 2023
Response from Front staff on 22 Nov 2023
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We apologize for any inconvenience caused as some of the facilities are outdated.We will continue to strive to devise and provide new services to compensate for the structural problems of buildings.Thank you for taking the time out of your busy schedule to post your valuable opinions.

8/10 Good

chee kong

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from フロントスタッフ on 19 Nov 2023
Thank you

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from フロントスタッフ on 5 Nov 2023
Thank you

6/10 Okay

Francis

Stayed 2 nights in Oct 2023
Response from FRONT STAFF on 21 Oct 2023
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We look forward to seeing you again when you come to Gotemba.Thank you for taking the time out of your busy schedule to post your review.

6/10 Okay

Poh See, Singapore

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The corridor smell terribly. The room is dated and the wall paper slightly torn. Room is ok size but tiny bathroom. Luckily the nearby izakaya is the best.
Stayed 3 nights in Jul 2023
Response from フロントスタッフ on 8 Sept 2023
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We apologize for any inconvenience caused as some of the facilities are outdated.We will continue to strive to devise and provide new services to compensate for the structural problems of buildings.Thank you for taking the time out of your busy schedule to post your valuable opinions.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, walking distance from JR Gotemba station, grocery store, and restaurants. The room was clean and quiet. The hallway smelled a bit musty but the room was ok. Staff are very friendly and helpful.
Stayed 1 night in Aug 2023
Response from FRONT STAFF on 28 Aug 2023
Thank you very much for choosing Hotel Select Inn Fuji Gotemba. We would also like to thank you again for taking the time out of your busy schedule to write this review.JR Gotemba Station is a 5-minute walk away, and there are supermarkets and convenience stores within a 10-minute walk.Our staff is pleased to receive your compliments on our rooms and cleanliness. Regarding the strange odor in the hallway, we have separate smoking and non-smoking areas on each floor of the hotel. We will take your comments seriously and make every effort to improve the situation.We look forward to serving you again.

6/10 Okay

Kasima

Stayed 1 night in Aug 2023
Response from Front staff on 9 Sept 2023
Thank you so much for staying at Hotel Selectinn Fujisan Gotemba.We look forward to see you again.

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Room a bit too small for 3 person. Didn't have enough space for for rest before sleeping
Stayed 3 nights in Jun 2023
Response from FRONT on 28 Jun 2023
Thank you for using Hotel Select Inn Fujisan Gotemba.We apologize for the inconvenience caused due to some parts of the facility being outdated.We will continue to strive to devise and provide new services to compensate for structural problems in the building.Thank you for taking time out of your busy schedule to post your valuable opinion.

8/10 Good

Honoka

Stayed 1 night in May 2023
Response from フロントスタッフ on 26 May 2023
Thank you

8/10 Good

Kazumi

Liked: Staff & service, amenities
Stayed 1 night in May 2022

8/10 Good

MYAT SU

Stayed 1 night in Dec 2021
Response from フロントスタッフ 岡田 on 8 Jan 2022
この度は、ホテルセレクトイン富士山御殿場をご利用いただき誠にありがとうございます。 また御殿場にお越しの際には、ぜひよろしくお願い致します。

6/10 Okay

Jun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy place
The hotel was really old and the rooms has molds.
Stayed 1 night in Dec 2021
Response from フロントスタッフ 岡田 on 7 Jan 2022
Thank you for staying at our hotel. We are looking forward to seeing you again.

10/10 Excellent

kingston

Stayed 1 night in Jun 2021
Response from フロント on 21 Jun 2021
この度はホテルセレクトイン富士山御殿場をご利用頂きまして誠にありがとうございます。 お客様のまたのお越しを従業員一同心よりお待ちしております。

8/10 Good

Norman

Stayed 1 night in Nov 2020
Response from フロント on 21 Jun 2021
この度はホテルセレクトイン富士山御殿場をご利用頂きまして誠にありがとうございます。 お客様のまたのお越しを従業員一同心よりお待ちしております。

6/10 Okay

Verified traveller

Overall 6/10
Pros: Easy check-in, provide English guide list, plenty of parking spots Cons: Room,hot shower a bit old, no microwave, noisy washlet, squeaky bed
Stayed 1 night in Nov 2020
Response from フロント on 21 Jun 2021
Thank you very much for your visit. We look forward to welcoming you again soon.

8/10 Good

Hazlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located near the train station. We got a cosy room overlooking mount fuji, which is a bonus.
View from our hotel room
Stayed 1 night in Feb 2020
Response from ホテルセレクトイン富士山御殿場 on 12 Mar 2020
thank you.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel staff on 31 Jan 2020
Thanks for coming. I look forward to seeing you again.

10/10 Excellent

Maria Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Good breakfast. Thank you!
Stayed 1 night in Oct 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

6/10 Okay

Dain

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

8/10 Good

Isak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
We stayed in the traditional Japanese room which was a great experience. It was a bit unfortunate that there weren’t any non-smoking rooms available, but they gave us air freshener which did help. Location is very close to train station with beautiful views of Mt.Fuji just a few minutes walk away.
Stayed 1 night in Sep 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

6/10 Okay

Verified traveller

Disliked: Cleanliness
The walls are so thin we could hear talking sounds. I wish the hotel put some signs like avoid talking in loud voices. It disturbs people’s rest especially if they’re tired.
Stayed 1 night in Sep 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely poorly maintained property. Old and run down. My husband killed two flying insects (crickets maybe?!) in our room. It was dusty and both our noses were acting up as a result. Minimal amenities & questionable cleaniness. Breakfast was Japanese-style; decent selection but nothing fantadtic. We booked it as a last resort as other places were full. Definitely would not come back again if given a choice.
Stayed 1 night in Jul 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not friendly or helpful. They weren't accommodating of reasonable requests such as moving our luggage to our room or calling a taxi for us. Imagine trying to call a taxi service in a country where people don't generally speak English. It's safe to say that we will never go back to this hotel again.
Stayed 1 night in Jul 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

2/10 Terrible

Rusty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled and had black mold on the walls. Didn’t stay 10 minutes. Just ate the charges and moved on.
Stayed 1 night in Jul 2019
Response from ホテルセレクトイン富士山御殿場 on 6 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

6/10 Okay

Mr

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Looked for a cheap hotel online just to stay for a night to rest, you get what you paid for. The hotel.was poorly maintained as it was old. But I give a thumbs up for the free breakfast, breakfast was fulfilling.
Stayed 1 night in May 2019
Response from ホテルセレクトイン富士山御殿場 on 6 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but smelly carpet
Good location letdown by the smelly carpet. Too much stains on the wall. Would be a great value if the hotel change the very old and smelly carpet and add a new coat of paint or wallpaper. Breakfast is simple and nice.
Stayed 2 nights in Apr 2019
Response from ホテルセレクトイン富士山御殿場 on 6 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , friendly staff, we walk from there to gotemba premium outlets, but there’s also buses available
Stayed 1 night in Mar 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
It was a nice hotel but a little far from the JR station. And there are no restaurants near the hotel.
Stayed 1 night in Feb 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Inn was great value for the money and the view of Mt. Fuji was priceless. Walking distance from the train station and a nice breakfast. Made a good base for exploring the Hakone and Fuji areas.
Stayed 1 night in Jan 2019
Response from ホテルセレクトイン富士山御殿場 on 5 Dec 2019
この度は、ホテルセレクトイン富士山御殿場を ご利用いただき誠にありがとうございます。 お忙しい中ご投稿いただき重ねて御礼申し上げます。 また御殿場にお越しの際には、ぜひよろしく お願い致します。 ご投稿ありがとうございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectation
Very close to station and supermarket. Amazing view of Mount Fuji right outside our window. Clean and comfortable bed. Good value for money.
Stayed 3 nights in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 7 mins walk to gotemba station. Price is reasonable. Public bath for men. Free breakfast. Hotel staff are friendly.
Stayed 3 nights in Dec 2018

10/10 Excellent

IvyLim, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance about 10 mins to Gotemba station. Spacious room with private toilet & bathtub. Most importantly, you can see Mt. Fuji from you hotel window !! Highly recommend.
Stayed 1 night in Nov 2018

6/10 Okay

Chen-Chieh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Lin, Gum

Disliked: Cleanliness, staff & service
It’s very old and not clean, I don’t recommend if you have family with kids, and the room door Secure is bad, location is good but service is not good, if you looking for Cheap Hotel this one maybe find for you.
Stayed 4 nights in Oct 2018

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Girl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel
Hotel is about 5-10 mins walk away from Gotemba Station. It gives off an off hotel's feeling. The room size is average, can only open 2 luggage right in front of the bathroom and the door. The bathroom is very tiny, not suitable for people who are tall (175cm and above will find it uncomfortable).
Stayed 2 nights in Sep 2018

8/10 Good

Jose Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5thbtime to stay. All good
5th stay. all good
Stayed 1 night in Sep 2018

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Good cheap hotel, perfect for traveling around japan, especially if you want to climb Fuji as there is two bus routes to two separate starting points.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Easy to find, good breakfast, good price. I liked it for being a bit of the beaten track
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

Celine

Liked: Cleanliness, staff & service
Good location hotel
Select Inn was a nice small hotel with tatami. Room was a bit dusty and the tatami was flat so was a bit hard, had to use the additional tatami in the cupboard to add one to the existing tatami. My room was facing Mount Fuji and the view was fabulous. Breakfast was simple and nice. A nice warming meal in the morning.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A night in Gotemba
The people are nice and the area is clean and friendly.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, helpful staff, conveniant hotel including a good breakfast.
Stayed 2 nights in Apr 2018

8/10 Good

Royston Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Simple stay
Clean and nice place, simple and good enough

8/10 Good

Amanda, Australia

Liked: Cleanliness, staff & service
It was good, close to shops and room was spacious
Stayed 2 nights in Mar 2018

8/10 Good

wong

Liked: Cleanliness, staff & service, room comfort