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Reviews of Hotel Mogan Princess & Beach Club

4 out of 5
Hotel Mogan Princess & Beach Club
Albaicín 17, Urb. de Taurito, Mogan, Gran Canaria

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 594 reviews" "
Rating 8 - Good. 268 out of 594 reviews" "
Rating 6 - Okay. 83 out of 594 reviews" "
Rating 4 - Poor. 19 out of 594 reviews" "
Rating 2 - Terrible. 16 out of 594 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Saban

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old Hitel toilet section smell so bad Very bad towel Rooms need renovation Broken elevator Smell bad Staf need training No plug hotel room itself so bad smell bad
Stayed 3 nights in Mar 2024
Response from Juan Antonio Santiago. Reception manager on 25 Mar 2024
Good morning Mrs / Mr SABAN.Thank you very muvch for the review about your stay at our Hotel Mogán Princess & Beach Club. We are always open to solve any problem at our 24 hours Reception. We are sorry for any inconvenience during your stay. Kind regards.

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024
Response from Emilio Sánchez. Assistant Reception Manager on 5 Mar 2024
Dear Emma.Thank you very much for the review about your stay at our Hotel Mogán Princess & Beach Club.Kind regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attentive staff, exceptionally clean, good variety of food and no shortage of sunbeds. Shuttle to beach club worked well with excellent facilities on the beach. High cliff location so multiple lifts and steps are required to reach some of the accommodation blocks and facilities. One whole set of lifts was out of action for the duration of our stay but the others were fine. Fabulous views though from the pool area, terrace and rooms. We thoroughly enjoyed our stay - would definitely return.
Stayed 7 nights in Feb 2024
Response from Juan Antonio Santiago. Reception manager on 28 Feb 2024
Dear ROBERT.Thank you very much for the review about your stay at our Hotel Mogán Princess & Beach Club. Kind regards.

8/10 Good

Jacinta, Poole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Juan Antonio Santiago. Reception manager on 28 Feb 2024
Dear JACINTA.Thank you very much for the score about your experience at our hotel. Kind regards.

8/10 Good

Regina Ann, Belmont

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They did not respect the do not disturb sign. They entered my room even though I requested they respect my personal belongings and privacy.
Stayed 3 nights in Feb 2024
Response from Juan Antonio Santiago. Reception manager on 28 Feb 2024
Dear REGINA ANN.Thnak you very much for the comment in your review. Our cleaner found no sign at the lock. Unfortunately, sometimes we had this cases and it is probably the wind through the open corridors that blew up the sign from the lock. we know it sounds a bit incredible, but it has happened before. We always suggest to trap the bottom of the sign with the door when locking it and thus avoid the sign is loose hanging on the lock. Kind regards.

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly loved our stay. Staff were so helpful & friendly. The all inclusive was excellent we never had a bad experience with food there were plenty of choices. We will definitely go again .. the only downside was being put on fourth floor when we both have health issues, which meant there were massive no of steps to climb & lifts to use. I will say though the hotel didn’t know so I can’t blame them for that! We were even given a bottle of Prosecco for our anniversary which truly made our day. Overall very impressed!!
Stayed 7 nights in Feb 2024
Response from Juan Antonio Santiago. Reception Manager on 28 Feb 2024
Dear ROGER.Thank you veyr much for the score and review about your experience at our Hotel Mogán Princess & Beach Club.Kind regards.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Juan Antonio Santiago. Reception manager on 28 Feb 2024
Dear IANThank you very much for your score about your stay at our Hotel Mogán Princess & Beach Club. Kind regards.

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Was totally stress free and a really great holiday destination.
Stayed 7 nights in Feb 2024
Response from Emilio Sanchez. Assistant Reception Manager on 17 Feb 2024
Dear Sir/Madam,Thak you very much for expending your holidays at Mogan Princess & Beach Club. Thank you very much for your review.Best Regards,

8/10 Good

Ismail

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Juan Antonio Santiago on 7 Feb 2024
Thank you for the comment and score.Kind regards.

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, very nice and friendly staff. The view from the hotel is really wonderful. Which I didn't like. The rooms look old now, maybe it's time to renovate them. That's my opinion only because i can find something what i dont like.
Response from Juan Antonio Santiago. Reception Manager on 28 Feb 2024
Dear LUKASZ.Thank you very much for the review about your stay at our Hotel Mogán Princess & Beach Club.Kind regards.

8/10 Good

Sasha

Liked: Cleanliness, staff & service, amenities
Lift did not work on a regular basis (four lifts to my room)... They seriously need to get this sorted .
Stayed 7 nights in Nov 2023

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star hotel but 5 star service and food. Very clean.
Stayed 7 nights in Nov 2023
Response from Juan Antonio Santiago. Reception Manager on 5 Dec 2023
Dear ROSS.Thank you veyr much for the score and the comment. Kind regards.

10/10 Excellent

Kinga

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff, lovely views, amazing atmosphere
Stayed 7 nights in Oct 2023
Response from Juan Antonio Santiago. Reception Manager on 13 Nov 2023
Good morning.Thank you very much for the score and comments about your stay. Kind regards.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Juan Antonio Santiago. Reception Manager on 13 Nov 2023
Good morning.Thank you very much for the score. Kind regards.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely views
Stayed 7 nights in Sep 2023
Response from Juan Antonio Santiago. Reception Manager on 28 Sept 2023
Dear HOWARD.Thank you very much for the score and the comments about your stay at our Hotel Mogán Princess & Beach Club

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find in a quiet area
A fabulous holiday. Staff were friendly and helpful and food was very tasty with great choice. Pool towels being provided was very useful and the bud to and from the beach. Entertainment was not to our taste and mostly not in English which was a shame. Pools well looked after and pleasant to sit around. A great time was provided.
Stayed 10 nights in Sep 2023
Response from Juan Antonio Santiago. Reception Manager on 22 Sept 2023
Dear MARION.Thank you very much for the review about your stay at our Hotel Mogán Princess & Beach Club.Kind regards.

6/10 Okay

Mohinderpal Singh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great views of sea and balcony.liked adult Pool. There are a lot of stairs although lift options are available. Buffet food has sufficient variety. However could do more restaurants for variety. Has a nice beach club with great service. Walkable downhill in 10mins. Shuttle service available to and from. There is a charge for using sun beds. Drinks of limited quality for an all inclusive. Seemed to want to charge for little things - for higher quality juice or premium brands. No gym. Although available at their sister hotel for a charge. Pics give the impression of beach as part of hotel - this is a little misleading. Recommend that narrative is updated so that things are clearer. Has decent evening entertainment and drinks. Staff are very good.
Stayed 7 nights in Sep 2023
Response from Juan Antonio Santiago. Reception Manager on 20 Sept 2023
Dear Mohinderpal.Thank you very much for the detailed review about your stay at our Hotel Mogán Princess & Beach Club.Kind regards.

2/10 Terrible

Shahla

Stayed 7 nights in Aug 2023
Response from Juan Antonio Santiago. Reception Manager on 13 Sept 2023
Good morning SHAHLAThank you very much for the score.Kind regards.

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, amenities
Lovely hotel shame about one member of staff
Stayed 9 nights in Jul 2023
Response from Juan Antonio Santiago. Reception Manager on 1 Aug 2023
Good morning Mrs KELLY- WILLIAMS.As per our mail sent to you yesterday, our Management will get back to you via mail as soon as possible about the issue you have noticed to us. Thank you very much for the score about your stay. Kind regards.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel , perfect
Great hotel ! We stayed here for a week, had interconnecting rooms which was perfect for travelling with family. Facilities were excellent, friendly staff , very clean, great choice of food including for myself as vegetarian. Courtesy bus to the beach club and nearby Mogán also great. Amazing views , would definitely go back 😀🏖️
Stayed 7 nights in Jul 2023
Response from Alicia Hdez on 14 Jul 2023
Dear Guest,Thank you very much for your feedback .We are glad to read you had a lovely stay and hope to welcome you again very soon.Kind regards,Alicia Herrnández2º Front desk manager

8/10 Good

Cynthia Nicole, Leduc

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay my only complaint would be that there was no drinkable water in the rooms. Normally with all inclusives there is at least water in the rooms. Other than that everything else was great and I would go back again.
Stayed 4 nights in Jul 2023
Response from Alicia on 17 Jul 2023
Dear Guest,Thank you very much for your feedback .We are glad to read you had a lovely stay and hope to welcome you again very soon.Kind regards,Alicia Hernández2ºFront desk manager

10/10 Excellent

Susannah

Travelled with family
We had a great stay at this hotel! It was all inclusive so food and drinks (alcoholic too) were included. You could pay extra to upgrade to premium drinks but we were fine with the regular one. Shuttle took you down to the beach which was awesome. There was a free restaurant(snack bar) down there too so didn’t have to worry about food.. we walked to the beach one day it didn’t take too long. Hotel was great, pool was busy but not crowded. Good entertainment during the day. Nice sunset bar! View is amazing!! Only downfall is wifi didn’t work in our room. It worked everywhere else thou! Would stay here again:)
Stayed 7 nights in Jun 2023
Response from Juan Antonio Santiago. Reception Manager on 26 Jun 2023
Dear SUSANNAH.Thank you veyr much for the review about your experience at our Hotel Mogán Princess & Beach Club. Unfortunately WIFI is not available in rooms areas, only in common facilities. We are delighted to read you have enjoyed your stay with us. Kind regards.

10/10 Excellent

Sandor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We’re visiting this hotel for 2nd time and definitely will come back for more holiday here. We would rate maximum stars for this holiday place as tick all the boxes. The stuff we’re very friendly hard working and big smiles on their faces. The quality of the food and very amazing and they always have variety of selections of everything but this cause us to eat too much resulting gain weight as you can imagine when you have tasty dishes and cake that you couldn’t resist. The room were very clean and very comfortable beds and pillows so as a family couldn’t get better and my daughter wanted to stay there forever. The pools were very hygiene and drinks were all around available so it was easy to have either have a drink or a food at every corner without hassle of walking a lot. Look forward to go back more.
Stayed 6 nights in Jun 2023
Response from Juan Antonio Santiago. Reception Manager on 9 Jun 2023
Dear SANDOR.We do thank you very much for the score and the review about your stay at our Hotel Mogán Princess & Beach Club. We are delighted to read you have enjoyed it much.Kind regards.

10/10 Excellent

Susan

Stayed 7 nights in May 2023
Response from Juan Antonio Santiago. Reception Manager on 5 Jun 2023
Dear SUSAN.Thank you very much for the score.Kind regards.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Activities makes days very exciting in the hotel
Stayed 7 nights in May 2023
Response from Juan Antonio Santiago. Reception Manager on 2 Jun 2023
Dear NATALIA.Thank you very much for the score and the comment. Kind regards.

10/10 Excellent

Marie briggs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 23
Lovely stay again. Just come back and booked next year already. Lovely food with loads of choice. Snack bar all day. Drinks all day. Only downfall-needs a coffee/water machine in lobby. We left at 7am and there is nowhere to have a drink while waiting or if your up before the breakfast opens at 8am. Other than that stunning.
Stayed 4 nights in May 2023
Response from Juan Antonio Santiago. Reception Manager on 16 May 2023
Dear MARIE BRIGGS.Thank you very much for the review and the score about your stay at our Hotel Mogán Princess & Beach Club. We are delighted to read you have enjoyed it much and look forward to welcoming you back soon. We also have the early breakfast option. Customers can order it on the day before departure, right before 8.00 pm, and we will prepare the early breakfast for the amount of guests and the time it is requested on the next morning. Kind regards.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
View from balcony are stunning and get sun most of the day.Staff work hard to please guests.
Stayed 11 nights in May 2023
Response from Juan Antonio Santiago. Reception Manager on 16 May 2023
Dear IRENE.We do thank you very much for the comments and score about your experience at our Hotel Mogán Princess & Beach Club. We are glad you had a very enjoyabel stay. As you said, now in the summer time we have plenty hours of sun at our facilities. Kind regards.

10/10 Excellent

Wade

Travelled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in May 2023
Response from Juan Antonio Santiago. Reception Manager on 15 May 2023
Dear WADE.Thank you very much for the score in this review. Kind regards.

10/10 Excellent

Mazen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place, we enjoyed every moment in this hotel. We were a family with kids and we booked 2 rooms. They have the best staff I have ever met at a hotel. I would like to especially acknowledge Miguel at the reception, such a wonderful person! Great variety of food, gorgeous views of the ocean, great facilities and pool, entertaining shows and activities in the evenings ... there is a shuttle bus to the near beatch .. drinks are served free all over the day. It felt like heaven!! The only negative side was that the rooms and their bathrooms were old. But all in all for the price we paid on expedia it was a great value for money. We would love to go again!
Stayed 4 nights in Apr 2023
Response from Juan Antonio Santiago. Reception Manager on 8 May 2023
Dear MAZEN.We do thank you very much for the review about uyour stay at our Hotel Mogán Princess & Beach Club. We are delighted to read you have enojyed it much. We do thank you the nice words towards our staff and will forward them to everyone. Looking forward to welcoming you back soon. Kind regards.

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third visit
spectacular views, great service, lovely spacious rooms.
Stayed 7 nights in Apr 2023
Response from Juan Antonio Santiago. Reception Manager on 20 Apr 2023
Good morning Mrs EILEEN.Thank you very much fo rthe score and the comments about your stay at our Hotel Mogán Princess & Beach Club. Kind regards.

4/10 Poor

Iulian

Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Juan Antonio Santiago. Reception Manager on 3 Apr 2023
Dear IULIAN.Thank you very much for the score about your stay at our HotelMogán Princess & Beach Club

10/10 Excellent

John

Stayed 6 nights in Feb 2023
Response from Juan Antonio Santiago. Reception Manager on 23 Feb 2023
Dar Mr JOHN.Thank you very much.Kind regards.

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Friendly, & helpful staff, good facilities
Stayed 4 nights in Jan 2023
Response from Juan Antonio Santiago. Reception Manager on 30 Jan 2023
Dear ANTHONY.Thank you for the score and the comments about your stay at our Hotel Mogán Princes & Beach Club. Kind regards.

2/10 Terrible

Stephen

Disliked: Staff & service
January blues
We arrived on the Sunday , right at the top of a massive hill , beach , port miles away . Room when you finally find the right floor very dated . Maids wanting to change thread bare towels and sheets 8:00 every morning. Food plenty of choice but always just luke warm. This is when our problems started with the hotel management! on the Wednesday evening my wife became very I’ll with suspect food poisoning. I monitored her symptoms for twenty four hours with no change ( make sure not a bug ) informed hotels. Com , hotel reception. They were not concerned only information was to get her a drink of half cola half lemonade? ! Stay away from the restaurant! So we had no food for days ! No phone calls to our room , nothing! How we managed to get home on the following Sunday is a miracle . There reply so far is that they had nearly 600 residents, we the only ones poorly
Stayed 7 nights in Jan 2023
Response from Juan Antonio Santiago. Reception Manager on 30 Jan 2023
Good morning Mr STEPHEN.Thank you very much for the review about your experience at our Hotel Mogán Princess & Beach Club. We always make a report if an illness of a customer reported to us in Reception. Apart from that, we report every case to our insurance, so there is always an insurance expert coming to verify and audit our facilities, depending on the type of incidence. If you want to send us further details about your wifes case, please email us to the address reservas.mogan@princess-hotels.comWe are very sorry about this incidence. Kind regards.

4/10 Poor

Lynette

Disliked: Property conditions & facilities, room comfort
Honest review of room and food
Hotel in need of modern upgrades, beds etc are not the best, 2star at best, it is clean and tidy though Food in restaurant is terrible, staff great, but it could be so much better
Stayed 2 nights in Jan 2023
Response from Juan Antonio Santiago. Reception manager on 23 Jan 2023
Dear Lynette.Thank you veyr much for the score and the review about your stay at our Hotel Mogán Princess & Beach Club. We are sorry we did not match your expectations about the food in our Restaurant. We have a wide range of food at the three meals times. And we are open to any requests from the customers at our Restaurant.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022
Response from Juan Antonio Santiago. Reception Manager on 24 Nov 2022
Dear LISA.Thank you very much for the score you have given to us. Kind regards.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic sunset views, friendly staff, good food, the bar on the beach is a really nice touch too.
Stayed 7 nights in Oct 2022
Response from Juan Antonio Santiago. Reception Manager on 20 Oct 2022
Dear RYAN.Thank you very much for the score and the review about your stay at our Hotel Mogán Princess & Beach Club. Looking forward to welcoming you back soon.

10/10 Excellent

Kerry Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ++++
Amazing from start to finish. Staff were very friendly and accomodating. Hotel was beautiful and very clean. I would highly recommended thos hotel.
Stayed 7 nights in Sep 2022
Response from Juan Antonio Santiago. Reception Manager on 19 Sept 2022
Dear Ashley.Thank you veyr much for ht escore and the review about your stay at our Hotel Mogán Princess & Beach Club. Thank you for recommending us. Lookinf forward to welcoming you back soon. Kind regards.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service
We love the staff so friendly! We would like to mentioned some of them as their service was far and beyond expected: Reception: Roberto, Jorge, Camilo Reservas: Juan Antonio y Javier Entertainment: Celia y Chris Pool bar: Margarita Night/show bar: Pedro, Norberto Housekeeping: Fernanda We had a great time and our children enjoyed very much. Thank you for everything and we hope to come back soon
Stayed 6 nights in Aug 2022
Response from Juan Antonio Santiago. Reception Manager on 13 Oct 2022
Dear Carmen.Thank you very much for the score and the comments about your experience at our Hotel Mogán Princess & Beach Club. We are delighted to read we met your expectations! We will pass your nice words towards our staff. looking forward to welcoming you back soon.Kind regards.

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
The position, being highest hotel in the area makes getting to and from the beach a challenge. They lay on a hourly coach but if you don’t get on one you’re stranded for an hour or walk a mile with your beach stuff. The beach club title is actually a shop on the beach which is an extension of the all inclusive which is great. But the sun lounger’s are not included and the ticket man comes around and a family of three is 14 euros per day. 3 loungers and 1 parasol. Hotel could do with a refurb really. Usual pool issue, get your towels out by 10am late comers will be disappointed. Food was ok for all inclusive.
Stayed 7 nights in Aug 2022
Response from Juan Antonio Santiago. Reception Manager on 15 Aug 2022
Dear PETER. Thank you very much for the score and your review avout your stay at our Hotel Mogán Princess & Beach Club. Unfortunately we do not organise the parasols and sun loungers at the beach of Taurito. Our Beach Club is a bar we have on that beach and it has a nice terrace our customers can use, but not sun loungers included. Kind regards.

4/10 Poor

Avishai

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Feels like a 3-stars 90s hotel, with ZERO parking
Pros: Friendly Staff, Tasty food Cons: Old and cheap facilities, elevators kept breaking, beds were terrible and uncomfortable, food was good but not big variety and on the cheap side. The worst part was there was absolutely no parking space, we had to park our car about 1km down the steep hill in a dirty public open “parking space” and walk down/up hill for 15 minutes in the blistering sun each time with our 2 children. Supposedly there is a paid onsite garage somewhere but it was never available in the 8 whole days we spent there. Overall quite a disappointing experience and we did not feel we got our money’s worth.
Stayed 7 nights in Jul 2022
Response from Juan Antonio Santiago. Reception Manager on 18 Jul 2022
Dear Avishai. Thank you very uch for your review about your experience at our hotel. Unfortunately there is no much we can do abpout the parking facilities in the area. Two nearby units have blocked most of the parlking spaces and we have limited sports in front of our entrance (25 spaces) plus the private garage with extra cost and very limited availability. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Juan Antonio Santiago. Reception Manager on 18 Jul 2022
Dear Anonymous. Thank you very much for the score. Kind regards.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mogan princess
We went after wanting to go for ages found a great price on hotels .com we were not dissapointed hotel very clean food choice great entertainment good what a wonderfull experiance will definatly go again
Stayed 7 nights in Jun 2022
Response from Juan Antonio Santiago. Reception Manager on 18 Jul 2022
Dear Amanda. Thank you very much for your score and review. Kind regards.

10/10 Excellent

Ionut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a breathtaking view, quiet area, perfect if you looking for a romantic or simply realxfull escape! Great services, lovely food, very friendly and helpfull staff! Good bus connect to everywhere around the island (1h airport distance route 91) and hotel have a shuttle bus asweel! Highly reccommend this property, with really decent prices for all inclusive services!🔝❤️🇮🇨
Stayed 5 nights in Jun 2022
Response from Juan Antonio Santiago. Reception Manager on 20 Jun 2022
Dear LONUT. Thank you very much for the score and the comment about your experience at our Hotel Mogán Prinbcess & Beach Club. Looking forward to welcoming you back soon. Kind regards.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Irene

Liked: Cleanliness, staff & service
Good value for the money with option to upgrade to premium drinks package now available ,a Sunset bar has been added at the hotel great place to sit in the evening view amazing and quieter than the than the main entertainment area. If anyone in your group has mobility issues worth contacting the hotel before hand to request suitable room.
Stayed 10 nights in May 2022
Response from Juan Antonio Santiago. Reception Manager on 10 Jun 2022
Dear IRENE. Thank you very much for the review about your experience at our Hotel. We are delighted to read you enjoyed it much. Thank you for highlitghning our Sunset Bar with beautiful views over Taurito Bay. You are mostly correct when suggesting to contact us before in the case of mobility issues. Looking forward to welcoming you back soon. Kind regards.

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place to relax
Stayed 7 nights in May 2022
Response from Juan Antonio Santiago. Reception Manager on 13 Jun 2022
Dear MOHAMED. Thank you very much for your score and comment. We are delighted to read you had a relaxing timne at our hotel. Kind regards.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay just to unwind
The hotel is really lovely, and very clean! They are out every day cleaning everything. The room is a little dated but my bed was comfortable; the air conditioning didn't work so great but luckily I wasn't baking. The staff were friendly and the pool and overall vibe was quite chilled. I appeared to be the only solo traveller and I didn't feel intimidated. Many reviews comment on the food quality: they are wrong, the food was fantastic. They offer several options to choose from and I went mainly for the fish options which were always so well cooker. I can understand that Brits abroad would complain that the pasta and chips are not roasting hot but seriously you're in Spain in 30C, get a salad and some local cuisine down you. Other users complained about there being too many stairs or the layout being complex: it's 4 blocks of 4 floors that are numbered and the ground is clearly marked. Elevators take you to each block. It's not that difficult tbh. But there were lots of stairs so if you have mobility issues it could be challenging. I was disappointed to find that there was no gym, sauna, steam, or jacuzzi options. It would have been perfect for my relaxing solo trip if the facilities had these. But I had a great stay. I recommend the day trip to Puerto Mogan, but otherwise there's nothing to do than drink, eat and sunbath. If that's what you want then perfect!
Stayed 4 nights in May 2022
Response from Juan Antonio Santiago. Reception Manager on 13 Jun 2022
Dear JAMIE. Thank you veyr much for your score and review about your experience at our Hotel Mogán Princess & Beach Club. Unfortunately we do not have sport facilities at our hotel. We do thank you very much for highlightning some of our strenghts on your review. We hope to see you back at our lovely hotel in the future. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard
Staff very pleasant and friendly. Not a hotel for those with limited mobility as it has lots of stairs and lifts to get to the rooms at the top of the hotel. Buffet meals all very plentiful and a good range of food to suit most tastes. Rooms very clean and main areas well maintained.
Stayed 7 nights in Jan 2022
Response from Juan Antonio Santiago. Reception Manager on 24 Jan 2022
Good morning. We are delighted to read you had a great experience at our hotel. We do thank you very much for the review and the comments about your stay at our Hotel Mogán Princess & Beach Club. Kind regards.