Rooftop terrace

Reviews of Hotel Monasterio Granada - Adults Only

2 out of 5
Hotel Monasterio Granada - Adults Only
Calle Gran Capitán, 1, Granada, Granada

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 237 reviews" "
Rating 8 - Good. 87 out of 237 reviews" "
Rating 6 - Okay. 59 out of 237 reviews" "
Rating 4 - Poor. 15 out of 237 reviews" "
Rating 2 - Terrible. 11 out of 237 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Farook

Travelled with partner
Liked: Property conditions & facilities
The parking across the street in really close to the hotel
Stayed 1 night in Mar 2024

8/10 Good

Raymond

Stayed 1 night in Dec 2023
Response from Recepción on 13 Dec 2023
Muchas gracias por su valoración positiva, nos anima a seguir mejorando. ¡Hasta otra ocasión!

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Not recommended, period.
Stayed 2 nights in Nov 2023

10/10 Excellent

Johanna

Stayed 3 nights in Nov 2023
Response from Recepción on 5 Dec 2023
Muchísimas gracias por su valoración. Nos anima mucho a seguir mejorando. ¡Hasta la próxima!

4/10 Poor

Jonathan

Stayed 1 night in Oct 2023

8/10 Good

Isamel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mr Shiv

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Reception staff really helpful and location is great. Unfortunate the room door was very loose althogh it did lock. The shower tray filled with water when used and overflowed onto floor rather than drain away. When reported in Sunday morning was told it could not repaired until Monday when maintenance returns. So we were unable to have a proper shower as we checked out early on Monday
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruben

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Recepción on 27 Sept 2023
Muchas gracias por su valoración. Nos anima mucho a seguir mejorando. ¡Hasta la próxima!

6/10 Okay

Sean

Liked: Staff & service
Disliked: Property conditions & facilities
The reception staff are very friendly and try very hard. The hotel decor and furnishings are old and tired and it appears in the process of being updated. It’s a great location and a very convenient and safe base in the city.
Stayed 3 nights in Sep 2023
Response from Recepción on 27 Sept 2023
Thank you for your comments. We expect that next time the improvements will be finished. Hope to see you again!

8/10 Good

Youri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good walking distance from Granada Train station and Plaza Nueva. Restaurants near by, good for easy breakfast in the morning. Room was a bit dark and not natural air flow but clean room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Camille

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staying here was great! Comfortable and clean room, beautiful rooftop bar and within walking distance of the historic sites. Will definitely stay here again.
Stayed 1 night in Jun 2023
Response from Recepción on 3 Jul 2023
Thank you very much! We are very glad that you enjoyed your stay. Hope to see you again!

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointment
I was somewhat disappointed when I got to the hotel, I was expecting better since the website showed a very different hotel. The key to our room did not work well so we struggle a few times to open the door(with an old fashion key). There were barely any toiletries and only one small towel. The room also had a strong smell that we had to sleep with the windows open. The bathroom was clean and the staff was courteous. Our stay was only one night and I am glad for that! If I ever go back, I will definitely chose another hotel,
Stayed 1 night in Jan 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Dpto. Recepción on 31 Aug 2022
Thank you very much for the score Mr. Hindle! It really helps us to keep improving. Best regards!!

10/10 Excellent

Conor

Stayed 4 nights in May 2022
Response from Dpto. Recepción on 19 May 2022
Thank you very much for your review.

4/10 Poor

David

Disliked: Room comfort
Convenient but very noisy - breakfast poor.
Hotel is very noisy (particularly at weekends) as there is terrace bar on the roof that is open until around 5 in the morning. The public simpy trrop through the hotel to reach it which is not a very secure situation. Told that that is run by another company so not within the control of the hotel - although photos of the hotel on the various booking websites show shots taken from the terrace implying that it is part of the hotel facilities and so not simply a public bar. Breakfast was not worth the additional cost (cornflakes, roll, jam/marmalade, stale croissant and cup of coffee) and was is in the grotty cafeteria at the rear of the hotel. We ended up taking in our own museli and cheese! Wifi only worked at reception. Room was clean and functional but small. However, location is very convenient (10mins walk from centre). Just don't expect luxury!
Stayed 10 nights in Sep 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Alan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Annemarie, Ilfracombe

Liked: Staff & service
Easter Visit
The hotel staff were very friendly and helpful. The first room we were given was very basic, tired with only a view onto a wall. The bathroom was far from ideal and not clean but after talking to the reception we were moved the following day to a modern clean twin bedded room which had a beautiful outlook to a church and orange trees. The roof top bar was a lovely space with great views. On the whole due to the friendliness of the staff and the second bedroom i would go back there again.

6/10 Okay

Kari, Calgary, Canada

Liked: Staff & service
Disliked: Room comfort
Hotel in a good location, not the best amenities.
The hotel is in a nice location. The first room we were given was a good size and nicely renovated, but cold. There was a small space heater provided that didn't help. We asked to change to a warmer room. We were accommodated to an older style room, in good condition, with a working heater, which was fine. However, the shower door fell off a couple on us every time. Due to the heat and shower, we wouldn't stay there again.

6/10 Okay

Lisa, London

Liked: Cleanliness, staff & service
Good location but noisy from people at night clubs
A really good location , room very clean , breakfast fresh roll good coffee and juice .At night the rooms are very noisy due to people from night clubs in the street where they go to smoke and chat this goes on mostly from 4 to 6.30am when the clubs shut .This is great if you want to join the night life but not if you do not. The staff are very helpful and the view across to the building opposite the hotel is stunning.

6/10 Okay

Oana, Romania

Liked: Cleanliness, staff & service
very good location
It is greatly located to explore the entire city. Staff are helpful and friendly. The room was very basic, but pretty clean,but the bathroom was impossibly small and humid, with no ventilation system whatsoever.

8/10 Good

Ling, Hong Kong

Liked: Cleanliness, staff & service, room comfort
You get what you pay
Very excellent location. Given the very affordable price, it is a value stay.

10/10 Excellent

The Woolibacks, cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
couldn't have chosen a better hotel for location & the views from the hotel room,and the roof top bar/restaurant.My husband & myself were highly delighted with the cleanliness & the service of all staff. the hotel"s a stoll away from the historic sites,restaurants & shops.

8/10 Good

Hypatia, S.Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is so far away Granada station.
Don't walk to the hotel with big luggage. By taxi to the station, I paid about 7euro. But If U stay there enjoy the central Granada amusement. Room is little small but clean.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Jourdain

Disliked: Property conditions & facilities, room comfort
Stay in Los Geronimos Granada
Sorry to say that this hotel, except its location in the city, is not confortable (rooms are small and bed is not confortable) and is so noisy that you cannot sleep until people in street or bars leave, means 3 to 4AM.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
good value for money
Hotel is OK, very far from the city, it takes about 1 hour and a bus and metro to get to the center, rooms are really big and has an additional bed in the living room, a bit old but well kept

8/10 Good

Joanne, Murcia, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Los Jeronimos
A good standard for a 2 star hotel. Excellent location, clean & comfortable rooms (if a little small). Great chill out bar on the roof - would recommend. Muy bien por un hotel de 2 estrellas. Muy bien ubicada, cerca de todo. Los habitaciones fueron comodos y limpios sino un poco pequenos. Lo recomendaria.

6/10 Okay

Yoshie, Texas

Disliked: Property conditions & facilities
not bad
I stayed 2 nights there. It's clean but I think they should pay more attention to maintenance. The handle of shower was broken and I didn't feel comfortable when showering. And the remote control of TV was out of battery.But the location was good enough.

8/10 Good

Doug, White Plains, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

maria jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
El personal muy amable
Stayed 2 nights in Mar 2024

10/10 Excellent

Seher

Travelled with group
Liked: Cleanliness, staff & service
Die Rezeption war sehr nett. Unterkunft war sauber und relativ Zentral. Waren sehr zufrieden.
Stayed 2 nights in Feb 2024

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service
Todo correcto
Stayed 1 night in Feb 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Limpio pero un poco dejado ( baldosas rotas , la ducha resbala muchísimo) todo lo demás , correcto y el personal amabilísimo.
Stayed 2 nights in Feb 2024
Response from Recepción on 14 Feb 2024
Muchas gracias por su puntuación. Procuraremos seguir con las reformas para continuar mejorando. ¡Hasta la próxima ocasión!

8/10 Good

Antonia María

Stayed 1 night in Feb 2024

10/10 Excellent

Clélio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo para todos
Stayed 1 night in Feb 2024
Response from Recepción on 14 Feb 2024
Muchas gracias por su valoración. Nos anima a continuar mejorando. ¡Hasta la próxima!

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Feb 2024
Response from Recepción on 14 Feb 2024
Gracias como siempre por su amabilidad. ¡Hasta la próxima visita!

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Recepción on 3 Feb 2024
Nos alegra saber que su experiencia fue satisfactoria. ¡Hasta la próxima ocasión!

10/10 Excellent

Lhion

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente pero estaba en obras y habia mucho ruido
Stayed 2 nights in Jan 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Response from Recepción on 29 Jan 2024
Muchas gracias como siempre por su confianza en nosotros. Esperamos seguir viéndole aquí. Un saludo

8/10 Good

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Recepción on 29 Jan 2024
Muchas gracias por su valoración y por volver con nosotros. Confiamos en seguir contando con su confianza. Un saludo

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

6/10 Okay

Dana

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
La atención en recepción fue buena pero en términos de condición de habitación esta poco insonorizada, se escucha todo, tanto en el pasillo del hotel como fuera en la calle. No funcionaba el secador de pelo y el agua de la ducha se salía mojando todo.
Stayed 3 nights in Dec 2023

10/10 Excellent

OtMaN

Stayed 1 night in Dec 2023
Response from Recepción on 27 Dec 2023
Muchas gracias por su valoración. Nos anima a seguir mejorando. ¡Hasta otra ocasión!

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Es cómodo y práctico
Stayed 1 night in Dec 2023

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Recepción on 13 Dec 2023
Muchas gracias por su valoración positiva, nos anima a seguir mejorando. ¡Hasta la próxima!

8/10 Good

Adrian Anton

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Recepción on 5 Dec 2023
Muchas gracias por su valoración. Apreciamos el detalle. Esperamos verles en otra ocasión

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchos ruidos en la noche,en la habitacion hacia la calle.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ammar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo era bien
Stayed 3 nights in Nov 2023

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Los chicos de recepción muy amables. Habitación preparada con camita para nuestro perro y dos bol para comida y bebida. Buena ubicación
Stayed 1 night in Nov 2023