Lobby

Reviews of Hotel Monte Vista

3 out of 5
Hotel Monte Vista
100 N San Francisco, Flagstaff, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 76 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Best location in town, great service and fun bars!
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this is right in old town Flagstaff! Walking distance to campus and many shops and restaurants. This an OLD motel but everything is in good condition and very comfortable. Loved that they have parking at the hotel! We will be back…
Stayed 1 night in Mar 2024

6/10 Okay

Valarie

Travelled with family
Liked: Staff & service
Disliked: Amenities
What I liked was its history and character, nearing 100yrs. old and all the stories to go with it (especially gripped by the ghost stories the staff can relate!) The desk managers were great, informative, helpful. Our room was one of the Humphrey Bogart rooms. God-awful decor! Black walls, black bedspreads and pillows. Dark and depressing! Beds were hard but wobbly (springs?) and very squeaky. The bedding had that musty, overly-used, old laundry smell. The street noise was bad late at night but earplugs helped. The smell of cigarettes that infused the room after 11pm, though, we could do nothing about. Not open the windows as it was freezing outside. The tiny toilet and shower were uncomfortable. For tall adults with joint issues, squatting down to a 24in toilet, esp. in the dark, was a dodgy proposition! The stairwell carpet was actually bare in places. This hotel desparetly needs some TLC. The other issue is guest parking. They have 12 spaces (most say for Compact Cars only) for 40 rooms. The worst musical chairs for a parking space you can imagine. It's pay parking at some distance if you don't snag one early on! All the staff were wonderful. Nothing bad to say there at all. And the town itself was charming and interesting. But the hotel is not offering what we expected for the price we paid.
Stayed 2 nights in Mar 2024

8/10 Good

Jeanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and historic
Stayed 1 night in Mar 2024

10/10 Excellent

Cadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was very unique. Perfect location to walk around Flagstaff.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in historic downtown Flagstaff, beautiful location but it is just one short block from the railway line which is VERY busy day and night with cargo trains which can be heard very clearly. If this bothers you stay elsewhere. If you can over look that and then this is a beautiful historic hotel to stay in.
Stayed 3 nights in Mar 2024

4/10 Poor

Sally

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Monte Vista 4 times now. I love the history and the bar, but the rooms are dated and not clean. The insulation is terrible and you can hear your neighbors blowing their nose and taking a shower. The street noise is terrible and I heard every drunk "whoo hoo," until 2am. I want to continue to stay at the Monte Vista, but this will be my last stay, sadly.
Stayed 2 nights in Mar 2024

6/10 Okay

Trevor

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Super convenient to the bars and shops
Stayed 1 night in Mar 2024

2/10 Terrible

Lorenzo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I needed to cancel my reservation because there was no hotel property parking available. I called the hotel and they recommended that I either park in the street “pay to park” or in the public parking garage down the street for $35. They also noted that street parked vehicles needed to be moved before 2:00AM or be towed. I was not comfortable with either option.
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities
Great Location. Hotel only has a small number of parking spots and the parking situation in downtown Flagstaff is horrible. The rates for parking are exploitive
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Very quaint and welcoming 🤗
Stayed 2 nights in Feb 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Hotel Monte Vista, we will definitely return! A special thank you to Blake, who went above and beyond to make sure we had a great experience.
Stayed 2 nights in Feb 2024

8/10 Good

Rob

Travelled with partner
Liked: Staff & service
This is a historic hotel in old town Flagstaff. From our 4th floor room we enjoy train after train rumbling by. The Lotus restaurant just next door has excellent sushi and Asian cuisine. We ordered take out to eat in our room and were disappointed to find no wasabi or ginger in or bag. It is an old hotel ..... our room, the Humphry Bogart room, has a small bathroom and shower and no mini fridge. Also the wifi does not work on the fourth floor so we used our phone hot spot.
Stayed 1 night in Feb 2024

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and old hotel
Stayed 1 night in Feb 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great vintage hotel with alotta charm!!
Stayed 2 nights in Jan 2024

6/10 Okay

Aimee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We've stayed at the Monte Vista many times and have loved its charm. It's very clean and more comfortable than it looks. That being said, this time was a bummer. No hot water at all!! Morning or evening. Sat at the bar with the entrance saying "Cocktails" and watched 3 bartenders completely ignore us at 6:30pm on a Saturday evening. There were maybe 4 people sitting at the bar. They just ignored us while they stood around chatting for 15 minutes before we left. It was weird! It's not normally like that. Sunday morning I go down to the lobby for coffee and there is none. The guy at the desk says 5 min. Another group of people say they've already been waiting 8 minutes and it's been like this all morning. The coffee was transparent. You could see through it! The bar next to the lobby has coffee but by 10am they were only serving drinks. No coffee. I along with other guests couldn't understand why they wouldn't make coffee we could buy in the morning and at least have more than 1 pot out for guests if it was complementary? Eventually, the kid behind the desk started saying he'd make some more and just never did get up and make anymore. He just sat in front of his computer doing who knows what. We're all standing in the lobby in our pj's looking at eachother wondering how a hotel can't have coffee available to just purchase in the morning when it's 25• outside. Check in was fast and easy. The room was charming and comfortable. But we won't be back.
Stayed 1 night in Jan 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There was no parking available and had to pay $30 for overnight public parking. The website shows nothing about no parking. The desk clerk had no idea about the parking situation. One could tell he did not want to be there. He was not friendly at all. The hotel had parties late into the night. We found trash and a box of condoms in the night stand as we were packing to leave do it make us wonder how clean the room really was….
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lucille May

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but you know that going in.. could use some updating. Overall decent place in a great location.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk assistant was super sweet. We always stay there and the staff is mostly why. And because it’s haunted supposedly and my misses loves the thought of it. As long as the Monte Vista is in business we will stay there when visiting Flagstaff. Cheers.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Travelled with family
Disliked: Amenities
The day we stayed at the hotel it was freezing cold and the room did not have a heater Pillows were disgusting. When I asked the staff why the rooms where so cold and there was not heating she responded “yeah! They are cold aren’t they”
Stayed 1 night in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service
The hotel was nostalgic and with the huanted history, it made for a great stay. The rooms are small, but they preserve the nostalgic feel of the 1920’s. Only complaint was parking. Definitely not enough parking and you can’t park in the street over night. Public parking can be costly for a multiple day stay. For two days we paid an extra 72.00 just to park. If the parking could be better situated, I would have given 5 stars.
Stayed 2 nights in Dec 2023

6/10 Okay

JulieAnna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

DANNY

Stayed 1 night in Dec 2023

8/10 Good

Misty

Stayed 1 night in Dec 2023

4/10 Poor

Alexis

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The only reason this property isn't getting one star is because the location was fantastic and I actually like the appearance of the hotel the service was awful. I won't be returning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Munkherdene

Stayed 1 night in Dec 2023

2/10 Terrible

Monica

Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Ralitza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. I loved the nightlife in the hotel. Great bar with a separate music venue located on site. We had hot chocolate
Stayed 1 night in Dec 2023

6/10 Okay

Tada

Travelled with group
Liked: Cleanliness, staff & service
Staffs were very kind, but a little noisy.
Stayed 1 night in Dec 2023

10/10 Excellent

Blanca, Gilbert,

Stayed 1 night in Dec 2023

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In dig the ambience and history of the Hotel
Stayed 1 night in Dec 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, cool room
Stayed 1 night in Dec 2023

10/10 Excellent

Ted

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cindy, Peoria

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Monte V is conveniently located for walking to many shops and restaurants. The music and lights from the night club were quite noticeable in our rooms on floors 2 and 3.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retro atmosphere
Kindly let us check in early. Free coffee at reception. Charming old hotel with character.
Stayed 1 night in Dec 2023

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Pam

Travelled with family
Disliked: Amenities
Tiny room is ok but window would not close so freezing cold coming in.
Stayed 1 night in Nov 2023

6/10 Okay

Jang Hwan

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Nov 2023

2/10 Terrible

Mandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023