Novotel London ExCeL
4.0 star property

Pet-friendly hotel connected to the convention centre in Docklands with fitness centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Novotel London ExCeL

Photo gallery for Novotel London ExCeL

Miscellaneous
Terrace/patio
Premium Room, 1 Queen Bed (Executive)
Bar (on property)
Reception

Overview of Novotel London ExCeL

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is €103
Price available on 21/4/2024

Explore the area

Map
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA
  • Popular LocationExCeL Exhibition Centre3 min walk
  • Popular LocationIFS Cloud Royal Docks Station5 min walk
  • AirportLondon (LCY-London City)5 min drive
  • Popular LocationO2 Arena9 min drive
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Room options

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

Located on the waterfront, Novotel London ExCeL is in Docklands neighbourhood and is connected to a shopping centre. The Crystal and Royal Victoria Bridge are notable landmarks, and some of the area's activities can be experienced at IFS Cloud Royal Docks Station and IFS Cloud Greenwich Peninsula Station. Looking to enjoy an event or a match? See what's going on at ExCeL Exhibition Centre or O2 Arena. Take the opportunity to explore the area for water adventures such as sailing.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • Royal Victoria Bridge - 4 min walk
  • IFS Cloud Royal Docks Station - 5 min walk
  • ISKCON Bhaktivedanta Manor - 18 min walk
  • O2 Arena - 9 min drive

Getting around

  • London West Ham Station - 4 min drive
  • Royal Victoria Station - 6 min walk
  • London (LCY-London City) - 6 min drive

Restaurants

  • Subway - 6 min walk
  • Sandwich & Co - 3 min walk
  • Costa Coffee - 4 min walk
  • Ice Cream Time - 5 min walk
  • Top 1 Forever - 3 min walk

About this property

Novotel London ExCeL

Upscale hotel near ExCeL Exhibition Centre
Located close to Royal Victoria Bridge and IFS Cloud Royal Docks Station, Novotel London ExCeL provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Upper Deck, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Free newspapers, multilingual staff and a lift
  • ATM/banking services, a TV in reception and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All 257 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, French, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10 AM for a fee: GBP 18.10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Upper Deck

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,532 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.10 per person
  • Self-parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

Is Novotel London ExCeL pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London ExCeL?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on 21 Apr 2024 start from €103.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London ExCeL?

Self-parking is available for GBP 25 per night.

What time is check-in at Novotel London ExCeL?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Novotel London ExCeL?

Checkout is at noon.

Where is Novotel London ExCeL located?

Located in Docklands, this hotel is within a 5-minute walk of ExCeL Exhibition Centre, Royal Victoria Bridge and IFS Cloud Royal Docks Station. The Crystal and Thames Barrier Park are also within 1 mi (2 km). Royal Victoria Station is 6 minutes by foot and Custom House for ExCel Station is 6 minutes.

Novotel London ExCeL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location but room for two adults and two children not suitable. Sofa bed uncomfortable and bedding not great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah, Brooklyn

Stayed 2 nights in Mar 2024

8/10 Good

Carla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly! It was also a great place to stay whilst visiting the o2
Stayed 1 night in Mar 2024

10/10 Excellent

Owen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the Excel Exhibition Centre, clean & comfortable rooms.
Stayed 2 nights in Feb 2024

8/10 Good

Keirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sergej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, comfortable room, great service, nice location, Beutifull views. Will back next time.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable, the rooms were well equipped and the breakfast was delicious. The cable car across to the O2 was just a short walk away which was very convenient
Stayed 1 night in Jan 2024

10/10 Excellent

MASATERU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jackie

Stayed 1 night in Jan 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay thank you to the staff for making this a memorable stay
Stayed 2 nights in Dec 2023