Interior detail

Reviews of Village Bungalows Chez Honore

Village Bungalows Chez Honore
Plage de l'Anse à la Gourde, Pointe des Châteaux, Saint-François

Reviews

6.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water outage for 36 hours. No drinking water provided by establishment. We had to use a bucket to collect swimming pool water to flush the toilet. No communication by staff concerning the outage. Confusion by owner on prepaid status & how to collect from hotels.com Required multiple phone calls on my behalf. No WIFI at all, even though they state that there is WIFI. Bed was 140 cms wide, not suitable for a couple, so my spouse had to sleep on a bunk bed in the other bedroom. Bathroom and shower area were not clean on arrival. Refrigerator needs replaced as freezer did not keep frozen food frozen. Laundry facilities had 1 machine that somewhat worked (needed to do 2 spin cycles otherwise clothes were drenching wet). Restaurant menu is overpriced. One can eat just as "authentic" creole food for 1/2 the price in St Francois. On a positive note, we did meet 2 nice couples. A little bit more attention by owner might be all it would take to make this place worth paying the price, but he seems to be someone that needs to get out of his truck when doing "rounds" and actually look at his properties. Very disappointed and do not recommend (although we could have to 3 families planning their summer trip to Guadalupe).
Stayed 28 nights in Feb 2018

8/10 Good

Kevin

Liked: Property conditions & facilities
Need to prepare better next time
Pros: friendly staff, particularly Chef Miguel who was very accommodating even after hours, close to beach and nature paths, good bathroom and kitchen facilities Cons: wifi is falsely advertised (non-existent), mattress and pillows very uncomfortable, full restaurant only open for lunch, no fresh towels or toilet paper replenished for 7 days.
Stayed 7 nights in Dec 2017
Response from Honoré on 12 Jan 2018
Bonjour, Nous vous remercions de votre séjour dans notre établissement. Pour la connexion WIFI, étant situé dans une zone non couverte par l'ADSL, indépendamment de notre volonté, nous ne pouvons malheureusement pas assurer un service correct en permanence. Le linge de maison ( serviette de toilette et draps ) sont fournis et changé tous les 7 jours. Le papier hygiénique est à la charge du client. Nous sommes désolé de ce problème d'incompréhension. Nous espérons néanmoins que vos séjour était agréable. Cordialement

6/10 Okay

mike, lowton uk

Disliked: Property conditions & facilities, room comfort
Good location
Good location for catching the boat trips. Quiet and friendly just needs a lick of paint and updating

4/10 Poor

christian

Liked: Cleanliness
Disliked: Staff & service
Mediocre
Joli Bangalow bien situé ! Pas d eau pendant 2 jours et Honoré le patron nous a même pas averti. Et c'est moi qui a dû aller vers lui, lui demander pourquoi il y a pas. d'eau. Réponse une coupure générale de la commune. Je lui est demandé de me fournir de l'eau que je puisse prendre une douche. Il ma répondu que je pouvais aller dans la piscine me laver. Je n'est pas du tout aimer ça réponse. Il ma quand même amené un bac d'eau mais je vous explique pas l'odeur de l'eau. Bref je retournerais jamais chez lui.
Stayed 6 nights in Feb 2018
Response from Aurélie on 6 Mar 2018
Bonjour Monsieur, Nous sommes désolé de ce problème de communication. La zoné a été en effet privée d'eau durant près de 2 jours. Nous n'en avons pour notre part pas été informé en amont, et avons constater en même temps que nos clients. Nous n'avons donc pas pu nous y préparer. Ces coupures sur la pointe des châteaux étant extrêmement rare, nous n'avions pas de plan B immédiat. Nous nous excusons de la gène occasionné, ainsi que la réponse de Honoré. Nous vous présentons nos excuses. Nous espérons que mise à part ce soucie d'eau indépendant de notre volonté, votre séjour c'est bien dérouler. Nous restons à votre disposition. Cordialement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliabilissimo
Abbiamo soggiornato in bungalow 1 stanza (letto matrimoniale). La parete attrezzata cucina (frigo-surgelatore, microonde, due fornelli) è nella veranda. Unico neo il bagno interno che pur separato dalla stanza ha il soffitto in comune. Puo' essere imbarazzante, ma nulla di ingestibile per due persone... Igiene e pulizia ineccepibili. Un po' di zanzare ci sono, ma siamo ai tropici... Davvero gradita la colazione del primo giorno offerta dal gestore. Quotidianamente presente e disponibile, ma molto discreto (fatto apprezzabilissimo) Prezzi in linea con il mercato locale ( francese). Direi: Decisamente consigliabile.