Terrace/patio

Reviews of Fletcher Hotel-Restaurant Hellendoorn

3 out of 5
Fletcher Hotel-Restaurant Hellendoorn
Johanna Van Burenstraat 9, Hellendoorn

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 105 reviews" "
Rating 8 - Good. 54 out of 105 reviews" "
Rating 6 - Okay. 23 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 4 out of 105 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gerrit, Heffley Creek

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel property is best described as "Past Due"...very past due. The rooms are very small with very old and very tired beds. Two beds means two very tiny one person (small person) bed with a memory matrass that long lost his memory with a paper thing blanket. One tiny towel but that wasn't a problem as the shower was to small to shower a adult person anyway. The included breakfast was (probably due to staffing problems) not worthy to be mentioned a breakfast. At 9 am there wasn't a lot left at the buffet, not even a plate or cutlery. Out of the approx 15 tables 12 where covered in dirty plates and food left overs. Very poor quality food and not enough. Never seen a hotel with single pane windows and metal outriggers on the windows that wouldn't close completely. Totally wonder how that room could ever be warmed on a colder day. At arrivel the frontdesk staf (behind the bar) made us wait 10 minutes while there was absolutely nobody else. This hotel should really not be on expedia as this is not the kind of hotel you expect to book through expedia or any other booking site. The price charged for a room was 140 Euro or $ 190 Canadian dollars. (we found our later that not booking through a booking site and paying cash at the bar was substantially cheaper) Anyway...if you want a night sleep and a breakfast,,,this is not the place to go.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service but there was no facilities for tea or coffee in a room
Stayed 2 nights in Mar 2019

8/10 Good

I

Liked: Cleanliness, staff & service, property conditions & facilities
The people are absolutely lovely. The room is what you’d expect for the price. The food is superb.
Stayed 3 nights in Nov 2018

6/10 Okay

LTA

Liked: Cleanliness, property conditions & facilities
Potentially great but now OK due to understaffing
The hotel is OK, but maintenance is lacking. Also, the hotel gave an understaffed impression: serving in the restaurant was slow both at dinner and at breakfast. The quality of the dinner and breakfast itself was OK.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, convenient, comfortable, very nice included breakfast, good location, bike rental, clean, nice staff
Stayed 3 nights in Sep 2017

8/10 Good

Shaun, uk

Liked: Cleanliness, staff & service, room comfort
good hotel
very good food, friendly staff. my room was clean and tidy, A good nights sleep. well recommended.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard hotel for business. Easy check in & out
It was a nice hotel. With nice views from the balcony. Resturant was a little expensive although the staff were very friendly. Could do with some fast wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS short short stay in Hellendoorn!!
It was such a lovely positive experience staying in this Hotel. Staff were so helpful,and I mean really helpful, way more than you would normally expect. The room was quiet, spotlessly clean, and the breakfast was fantastic! I would strongly recommend this hotel to others. The only down side was the lack of a mini-fridge & tea/coffee making facilities in the room. However, this is a small down compared to all the pluses. very Happy!! :)

10/10 Excellent

Andrea, Kamloops, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, Veranda and Pond
We booked the rooms for the three couples we were in the afternoon of the same day we stayed there and were happy to find large, clean rooms with a little veranda for each room looking out onto a tiny pond surrounded with greenery. The village of Hellendoorn is such a picturesque place perfect for an evening stroll. In the morning we were treated to a delicious breakfast buffet. The staff were all very helpful and friendly.

8/10 Good

peter, langley BC

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and great food!
Bed was too soft and room was warm. Restaurant was nicely appointed and food was great!

8/10 Good

Geoff, Sydney

Liked: Staff & service
Comfortable hotel in the Dutch countryside
I came to the area for a cycling event nearby. The Hotel itself is nothing fancy. If anything it is less fancy than the pictures suggest. That said, it was perfectly comfortable; the staff were great and very friendly and helpful; the food and wine in the restaurant was excellent and reasonably priced.

6/10 Okay

Liski, Richmond

Liked: Staff & service
ITS à 3* hotel ! So it was ok. Diner was great and breakfest was durable

8/10 Good

SRM, Scotland

Liked: Staff & service
Business TRip
Restaurant 4 Star all the way. Rooms only 3. The ground floor style and décor is good, but once you head upstairs to the bedrooms, you feel like you are moving from a 4 Star to a 3 Star. Restaurant was full several nights of my stay.

10/10 Excellent

pernille, danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good

6/10 Okay

Ahmed

Liked: Staff & service, amenities, property conditions & facilities
Super service! Mooi hotel
Stayed 1 night in Mar 2024

8/10 Good

JWF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Erg vriendelijk personeel, nette kamer. Zeer lekker gegeten zowel ontbijt als diner. Kamer netjes misten alleen een mimibar . Bad kamer netjes alleen wat krapjes ( vooral plaats van de toilet) en erg benauwd voor al na het douchen.
Stayed 2 nights in Jul 2023

8/10 Good

Eelke

Travelled with partner
Liked: Cleanliness
Keurige kamer, vriendelijk personeel en heerlijk ontbijt. De kamer was wel gehorig
Stayed 2 nights in May 2023

6/10 Okay

Johannes

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Matig, verouderd hotel. Ontbijt is beperkt. Ontbijt is van 8 tot 10, echter was de ontbijtzaal om half 9 nog dicht.... Optuimen van de tafels nadat mensen ontbeten hadden bleef ook te wensen over.
Stayed 2 nights in Apr 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
I stayed there for 2 nights for a business trip. It was okay for that time. The service was perfect and the staff is very friendly. The room was clean and smell good. The only thing which was not so nice were the glasses from the window(1glass), that means you can here everything from outside. Also the walls between the rooms were really thin. You can here everything ehat happen in the room next to you.
Stayed 2 nights in Mar 2023

8/10 Good

Taco

Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Stayed 1 night in Feb 2023

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We werden vriendelijk ontvangen door de gastvrouw. Kregen een kamer die direct bij de trap lag , kraakte behoorlijk en amper geluiddemping bij de kamer. Bed is goed, eenvoudige kamer. Badkamer is klein, er zit een schuifdeur in. Geen mechanische ventilatie. Verwarming kan je zelf bedienen. Het hele hotel is enkelglas.
Stayed 1 night in Feb 2023

8/10 Good

Nico

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

2/10 Terrible

D.P.

Stayed 1 night in Nov 2022

8/10 Good

Saskia

Liked: Cleanliness, staff & service, amenities
Een beetje een vreemde locatie, in het dorp. De handdoeken waren flink versleten, maar dat is natuurlijk milieu bewust. Top personeel. De sauna was fijn, maar een beetje verouderd.
Stayed 2 nights in Oct 2022

8/10 Good

Fr

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prima accommodatie, netjes en schoon.
Stayed 1 night in Sep 2022

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Fietsvakantie
Kamer was veel te warm Geen airco enkel een ventilator Verder alles oké
Stayed 2 nights in Sep 2022

6/10 Okay

Marijn

Travelled with family
Liked: Cleanliness, staff & service
Vriendelijk personeel. De kamer was netjes maar erg veroudert. Geen airconditioning, was eigenlijk niet te doen.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Vi kommer bestemt tilbage.
Dejligt hotel. Hjælpsomt personale. Lejede el cykler og kørte 80 km i den helt fantastiske natur, både i nationalparken og ud på landet, hvor vi så på landbrug og kanaler.
Stayed 2 nights in Jul 2022

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

M.E.E.

Stayed 1 night in Jun 2022

8/10 Good

Bea

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Het was wel een mooie omgeving . Alleen het hotel is wel wat oud en er kan wel wat aan onderhoud wat aan gedaan worden
Stayed 1 night in May 2022

10/10 Excellent

A

Stayed 2 nights in Mar 2022

4/10 Poor

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Er was geen CoronaCheck en er was ook geen veilige fietsenstalling zoals wel was beloofd. Het ontbijtbuffet verliep rommelig en niet coronaproof. Gasten moesten zelf een dienblad samenstellen en mee naar hun kamer nemen. Er was een tekort aan bladen en daarom mocht er maar 1 per kamer. Het was door de loeizware liftdeur onmogelijk om de koffie fatsoenlijk naar boven te brengen .
Stayed 1 night in Dec 2021

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Geweldige locatie, verouderde staat hotel
Jammer dat het hotel de coronatijd niet heeft gebruikt om de boel eens op te knappen. Het oogt smoezelig met butsen in de verf en verkleurde oude neporchideeen. Kamer 304 was ruim, maar als je de deur opende vallen direct de vlekken in het tapijt op. Windmolen stond aan. Bij een hele zonnige dag is het daar w.s. erg heet onder het platte dak. Kon ook slechts 1 raam op kier open, andere was kapot en viel dicht. Badkamer ruim, was alleen weinig licht op jezelf in de spiegel op te maken. De bedden en kussens waren zacht, maar toch heel goed geslapen. Wel erg gehorig. Locatie perfect nabij Sallandse Heuvelrug. Ontbijt was lekker, maar zeer beperkte tijden ivm corona. Daarentegen zit je in de ontbijtzaal wel binnen 1.5 meter afstand van elkaar? Gebruik dan de restaurantzaal ook voor extra ruimte. Lunchpakket was perfect. Op het terras kon je een lekker drankje en hapje krijgen. Alles moest wel direct betaald worden, mocht niets op de kamer gezet. Je ziet het niet, maar achter de bar is nog een ruimte waar je gratis kunt biljarten. Heel veel info over Sallandse Heuvelrug beschikbaar. Openbaar parkeren direct tegenover het hotel, was ruimte zat en gratis.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De kamer had een heerlijk terras. Personeel was vriendelijk, diner en ontbijt waren prima. Ook fijn was het lunchpakket dat werd aangeboden.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Goed maar kamer verouderd m.n. vloerbedekking
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mooie ruime kamer met terras. Badkamer was klein.
Stayed 7 nights in Jun 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Tim, Delft

Travelled with family and small children
Liked: Cleanliness, staff & service
De buitenkant van het hotel kan wel een opknapbeurt gebruiken. Binnen is alles wel wat veroudert maar het is netjes en alles werkt, restaurant en bar zijn heel netjes. Het personeel is super vriendelijk en geven top service!!
Stayed 1 night in Aug 2020

8/10 Good

Laurien, Delft

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel is mooi gelegen met een heerlijk terras aan de voorzijde. Het personeel is erg vriendelijk. De kamer was klein en simpel, zeker voor de prijs die we ervoor hebben betaald.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel volgens verwachting
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ontbijt zer slecht hotel is aan renovatie toe stoeltjes buiten ver nieuwen
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Alles is matig en aan vernieuwing toe de bedden zijn te zacht
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Familiekamer nummer 116 was erg stoffig, vooral onder het bed, daar vonden we ook nog een stoffig leesbrilletje van heel lang geleden. We vonden een bonnetje op de grond bij de kledingkast van lang geleden. Op de schermerlampjes veel stof, in de badkamer ventilatierooster dicht van het stof. Kleindochter kreeg hierdoor last van niesbuien. Dekbedden met vlekken, kussens vergeeld. Geen voorzieningen zoals koffie of thee op de kamer. In de badkamer weinig ruimte om je spullen kwijt te kunnen. Nog nooit zo'n slechte Fletcher hotelkamer gehad!
Stayed 1 night in Aug 2019

8/10 Good

Matti

Liked: Cleanliness, staff & service, room comfort
Bra pris
Stayed 1 night in Jul 2019