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Reviews

4.2 / 5Very Good
2,112 reviews

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    4.2

    Very Good

    5 - Excellent
    975
    4 - Good
    734
    3 - Okay
    245
    2 - Mediocre
    91
    1 - Poor
    67
    4.4
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    3/5

      The hotel looks nice, but room isn't as clean o would expect from Hyatt Place. I got to hotel on Sunday night around 8p and they had only one person working the front desk, cafe, and cooking. So check in took a while. Parking is not free. $7 a night for parking. That should have been advertised.

      Stayed 1 night in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Thanks Asadi! A1 service

      This was my first trip to Virginia. I really enjoyed my stay away from home at this property. Minus the broken computer system ( the cash register was down), customer service was great! Asadi was awesome. From the time I checked-in to him serving my drinks and food, he was overall very kind, patient, and had a caring attitude. I will definitely be back soon!!!

      Stayed 1 night in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Staff was excellent Shuttle driver was extremely friendly

      Stayed 1 night in Feb 2020

      1/5

        This traveller didn’t leave comments with their review
        Stayed 1 night in Feb 2020