Exterior detail

Reviews of Happyland Hotel

3 out of 5
Happyland Hotel
No.102-104 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 301 reviews" "
Rating 8 - Good. 123 out of 301 reviews" "
Rating 6 - Okay. 53 out of 301 reviews" "
Rating 4 - Poor. 24 out of 301 reviews" "
Rating 2 - Terrible. 13 out of 301 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

CATHERINE, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 5 nights in Feb 2024
Response from TIEN DAT on 1 Mar 2024
Cảm ơn quý khách đã ghé thăm và để lại đánh giá tốt cho chúng tôi, chúc quý khách có 1 kì nghỉ tuyệt vời tại chỗ nghỉ của tôi

4/10 Poor

Rene

Liked: Staff & service
Disliked: Cleanliness
The bedsheets were not very clean and there was hair on the bedsheets! There was next no hot water in the shower, it was cool water not even warm. Finish on the sink was awful, needed a new sink a long time ago. Staff was very nice and cooperative.
Stayed 3 nights in Feb 2024
Response from TIEN DAT on 19 Feb 2024
happyland hotel deeply apologizes for your poor experience.The sink was a bit damaged the day you stayed and we didn't have time to replace it. It has now been replaced. In addition, the bed linen and hygiene are also more guaranteed. As for the problem of no hot water, it seems you did not read the instructions for using hot water that I gave you when you checked in. If you cannot turn on the hot water, please contact the staff for assistance. fastest help. We hope that next time you will visit and experience our service again. Thank!

8/10 Good

Thi

Stayed 1 night in Jan 2024

2/10 Terrible

tracy

Disliked: Staff & service, property conditions & facilities
Hotel is in terrible condition. Everything is old and dilapidated. There is a smell in the room and the bathroom is full of dead ants. The staff has attitude and included breakfast is terrible. They serve only 4 options and 3 out of 4 are not available. DO NOT RECCOMEND
Stayed 2 nights in Jan 2024
Response from HAPPYLAND on 28 Jan 2024
tôi nhận được phản ánh của bạn về dịch vụ của chúng tôi và cũng đã kiểm tra lại với nhân viên của tôi. Căn phòng của bạn chỉ có 1 số điểm nhỏ vết dơ ở trên tường, ngoài ra chúng tôi chưa từng nhận được bất kì 1 phàn nàn nào của bạn về bất kì vấn đề nào khi bạn ở khách sạn? nếu bạn nói phòng hôi, phòng tắm đầy kiến chết mà lại cam chịu ở căn phòng đó 2 ngày thì quả là chuyện lạ? Có 1 hôm vì có chút sự cố nên tôi không thể cung cấp món phở mà bạn yêu cầu, những món khác vẫn cung cấp bình thường, sao bạn lại nói rằng 3/4 những lựa chọn không có sẵn? Bạn bảo nhân viên của tôi thái độ, xin hãy nói rõ là ai và họ đã làm gì bạn? hay có sự hiểu lầm nào ở đây. Xin hãy đánh giá 1 cách công tâm hơn, cảm ơn!

10/10 Excellent

Thi

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Simon

Disliked: Property conditions & facilities
Need to be clean
Stayed 4 nights in Jan 2024

2/10 Terrible

Thi Le Trang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from TIEN DAT on 20 Jan 2024
Tôi nhận được đánh giá tệ của bạn, thật xin lỗi nếu có điều gì khiến bạn chưa được hài lòng, liệu bạn có thể cho tôi biết điều gì khiến bạn cảm thấy chưa hài lòng khi ở khách sạn của tôi không? Tôi rất mong được lắng nghe sự chia sẻ của bạn. Xin cảm ơn!

6/10 Okay

Thuy

Liked: Staff & service
Room and bathroom is old. Good location
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs is very nice and friendly, like family
Stayed 7 nights in Jan 2024

8/10 Good

R

Stayed 5 nights in Jan 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 1 night in Dec 2023

10/10 Excellent

Hanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Dec 2023
Response from TIEN DAT on 22 Dec 2023
Happyland Hotel rất vui khi nhận được những lời khen, đánh giá cao về thái độ phục vụ của nhân viên khách sạn ạ, cảm ơn chị đã tin tưởng và ghé thăm, hẹn gặp lại chị ở chuyến đi sắp tới ạ

10/10 Excellent

Soren

Stayed 4 nights in Nov 2023
Response from TIEN DAT on 9 Dec 2023
Thank you for trusting and using my service. Wishing you good health and see you on your next trip

8/10 Good

Soren

Stayed 5 nights in Nov 2023
Response from TIEN DAT on 21 Nov 2023
Thank you for trusting and using my service. Wishing you good health and see you on your next trip

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit, great location.
Great location only a minute from Ben Thanh market area. The room is very clean, decent size, and comfortable. The reception staff were friendly and organised our bus to the Mekong. We previously stayed here in June and will be back.
Stayed 1 night in Oct 2023
Response from TIEN DAT on 19 Nov 2023
Happyland Hotel would like to sincerely thank you for your visit. I am very happy to welcome a cheerful and polite guest like you. See you next time at my hotel and wish you good health

10/10 Excellent

Rodney

Stayed 10 nights in Oct 2023
Response from TIEN DAT on 30 Oct 2023
Thank you for trusting and using my service. Wishing you good health and see you on your next trip

10/10 Excellent

Rodney

Stayed 7 nights in Aug 2023
Response from Thu hà on 28 Aug 2023
Thank you so much for stay here. You are so cute, frienly and old customer. We hope will service u more again in future. Have a nice day to u !

10/10 Excellent

Navarro III, Davao City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Place is great and the staffs are very accommodating and friendly.
Stayed 4 nights in Aug 2023
Response from TIEN DAT on 20 Aug 2023
I am very happy to receive compliments and encouragement from you. Thank you for visiting and experiencing our service, see you on your next trip, Wish you always good luck and good health.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, will be back.
The staff were friendly, check-in was easy, location is close to everything but not loud. We stayed in 803 (mid-size room of their 3 options), nice size, bed reasonably soft for Vietnam, A/C, wifi, and shower good. We left some of our bags with the reception for a few days whilst in Hue and returned for 2 more nights before we returned home. Will be staying again later in the year when we're in HCMC.
Stayed 2 nights in Jun 2023
Response from TIEN DAT on 3 Jul 2023
Thank you, I am very happy to receive compliments from you, we always listen and understand what you want to be able to bring the best service to you. Please visit me next time to experience our best service

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテルです。
立地・スタッフの対応は素晴らしいです。 スイッチ類に日本語記載があり、親切でした。 テレビの配線が外れており、見ることができませんでしたが、それ以外は、部屋も広く、清潔感もあり良いホテルだと思います。湯船はありませんでしたが、シャワーの温度・水圧も合格です。 ホテルステイがメインの方は、近隣のビル解体工事の音と振動が気になると思います。
Stayed 2 nights in May 2023
Response from TIEN DAT on 28 May 2023
ハッピーランド ホテルでは、正直で洞察力に富んだ口コミをいただき、誠にありがとうございます。 ホテルの近くで工事が行われているため、お客様の体験が完璧ではなくなってしまったのは恥ずかしいことですが、ありがたいことに工事はほぼ完了しました。 次回ご来店の際は、最高のサービスを体験してください。 心より感謝申し上げます

6/10 Okay

Jimmy

Stayed 2 nights in May 2023
Response from TIEN DAT on 2 Jun 2023
Thank you for choosing our accommodation. Wish you always have good health and good luck

2/10 Terrible

Michael

Stayed 1 night in Dec 2022
Response from Tiến Đạt on 4 Apr 2023
Happyland Hotel xin chào quý khách. chúng tôi nhận được đánh giá 1 sao từ bạn và chưa biết được lí do nào khiến bạn cảm thấy không hài lòng về chúng tôi. Liệu bạn có thể cho chúng tôi biết về điều đó được không, lần tới bạn quay trở lại tôi nhất định sẽ tiếp đón bạn tốt hơn. Xin Cảm ơn

10/10 Excellent

Jimmy, California

Liked: Staff & service, amenities, property conditions & facilities
Thank you, very good services and nice place to buy something and eat.
Stayed 3 nights in Jan 2021

8/10 Good

NHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at happy land
the happy land hotel is located at a very convenient spot, walking distance to all the sightseeing places. The staff are polite and nice but speaks limited English. Travellers like me who don’t want to give taxi scam a chance could choose this hotel, it’s very easy to reach from the airport by public transport.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very professional, great location and friendly service
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and excellent location. Over all, I’m 😃
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staffs were not good service. Mattress is a bad. I wont be come back this hotel any more ahead.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

NHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasure staying at Planet Hollywood Resort & Casino. Good location
Stayed 1 night in Nov 2019
Response from Annie on 5 Jan 2020
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope you'll come and see us again soon!

8/10 Good

NHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
It was a pleasure staying at HappyLand. Good location & Great Staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

HERMINIA VERA ALITA

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Thank you so much for your very kind words, we are on 26 Nov 2019
Thank you so much for your review, we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. We hope to be able to welcome you back very soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Instructions for all the switches are amazing.
Stayed 1 night in Oct 2019
Response from Annie on 26 Nov 2019
Thank you so much for your very kind words, we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. We hope to be able to welcome you back very soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is at central of everything. Convenient for shopping
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, so good! Just checked in 4/17, moved in and out through 3 rooms already ( my bad, not theirs because my plan changes), so I have learned that all rooms are in very good condition. Will come back here again for sure!
Stayed 1 night in Apr 2019

8/10 Good

KB, Malaysia

Travelled with group
Liked: Cleanliness, staff & service
The room is big, aircond is cold enough and the toilet shower water is strong. However, the bed was too hard and noisy sound when have movement on bed. The room was a bit old and my room toilet water stuck and need to request hotel to service.
Stayed 3 nights in Apr 2019

8/10 Good

Bala Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and very nice service from staff.
Stayed 3 nights in Mar 2019

6/10 Okay

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Very congested room though we booked so called luxury room. Breakfast was a big disaster. The staff was very cooperative and friendly. Breakfast area is tiny.
Stayed 2 nights in Dec 2018

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

BOON TECK

It is good but sometimes the wifi keeps disconnecting.
Stayed 1 night in Sep 2018

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Nghia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything
Great hotel close to everything. Clean and comfortable with great staffs, breakfast is just typical just to get by nothing special. But value for the money!
Stayed 1 night in Jul 2018