- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors not clean, dust and grit everywhere. Shower holder half falling off the wall; no balcony in room but a door to no where. Floors slippery so they just put signs up warning people, but don’t mop up the water. My husband fell once and my child fell over four times. Had to ask every day for additional toilet paper as only one roll given for 3 people. Bed duvet was changed but wrong size was out in the bed. A single or double instead of a king sized duvet. When we called to ask for it to be changed we were just handed it, and had to change it over ourselves. Room service breakfast was COLD and hence was disgusting. And to top it off they tried to charge us for mini bar items which we didn’t even use! Would NOT recommend this hotel. It is NOT five star. More like 3.5 stars.