Outdoor pool, pool loungers

Reviews of Relo' The Urban Escape

4.5 out of 5
Relo' The Urban Escape
Chala Samut Road, Cha Am, Petchaburi,, 1449, Cha-am, Phetchaburi (province)

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 91 reviews" "
Rating 8 - Good. 43 out of 91 reviews" "
Rating 6 - Okay. 9 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

SHANE

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecka, seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!
Stayed 1 night in Oct 2022

10/10 Excellent

GORDON KEE KEONG

Stayed 2 nights in Nov 2021

10/10 Excellent

Hanifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Took on 13 Feb 2020
Dear Valued Guest, Thank you very much for rating review. We promise to provide the excellent service to our customers. Hope you will visit Huahin and stay with us for the next opportunity :) Best regards, Sirisuda C.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way and nice.
This resort was a little ways out of Hua Hin but besides that it was a really nice place. The service and cleanliness was outstanding. Absolutely great breakfast. Very nice beach. Smaller resort and very quiet. Staff was wonderful!
Stayed 3 nights in Jul 2019

2/10 Terrible

Lmm

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist counter staff not polite and show the bad face to customer. The room & bathroom interior design is problem, easy get hurt because design in hard wood and not even. I booked for deluxe room but they need to extra charge for kid.
Stayed 1 night in Jun 2019

2/10 Terrible

LEONG, Malaysia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Reception staff service very bad, not friendly. Hotel price not worth with the hotel service. Not a good experience staying in this hotel although the hotel view very nice. Won’t come back anymore. Not recommend to come this hotel, they not provide any good service.
Stayed 1 night in Jun 2019

10/10 Excellent

han keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Hide Away
Terrific service from everyone..Place is a bit tucked away but we like it..fantastic beach. Transport to downtown available twice a day. Will stay again at this place
Stayed 3 nights in Feb 2019
Response from Tuk on 13 Feb 2019
Dear Valued Guest, Thank you for sharing your experience with us. and we hope welcoming you back in a near future. Best regards, Sirisuda Chamraspoj Sales&Communications Coordinator Haven Resort Huahin

2/10 Terrible

Norbert

Liked: Cleanliness
Disliked: Staff & service, room comfort
Noisy ghost hotel in the middle of nowhere
hotel is nice, but old. I came for a weekend in January, and the place was empty. I asked for a free upgrade, I didn't get. They are doing renovations of their rooms, and the gave me the only room, which surroundings have hammering all day! I wanted to talk to the manager, but this place is so empty, even the manager is away. The breakfast was also a nightmare. Since there are no guest, the breakfast is A'la cart. There is a choice between pork menu 1 and pork menu 2. Basically bacon and eggs with pork sausage or without pork sausage. I don't eat pork, so I was hoping tho get the fruit platter, they showed on the picture. They didn't bring any fruit!
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good hotel staff, delicious and various food
Stayed 1 night in Jul 2018
Response from Tuk on 3 Aug 2018
Dear Valued Guest, Thank you very much for your review and we are very happy that you had an enjoyable stay with us. The Team and I hope to be able to welcome you back to us when you return to Huahin. Regards, Sirisuda Chamraspoj / Sales & Communications Coordinator, OTA Support

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good sea view
It was a pleasant stay in hotel but a bit inconvenience to travel to town for sightseeing in Huahin.
Stayed 1 night in Dec 2017
Response from Tuk on 15 Dec 2017
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip. Regards, Sirisuda Chamraspoj Sales&Communications Coordinator Haven Resort Huahin

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, beautiful hotel, great facilities and friendly staff
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, very pleasant hotel
The hotel is lovely, the pool area and beach views are great. The location is far from civilisation, but with transport it's easy to get into town. If you're looking for a super quiet place with a private beach, this is a great option, and the price was reasonable.

8/10 Good

PRIYAKORN

Liked: Cleanliness, staff & service

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel quiet, private beach 10 minute to town by car

10/10 Excellent

Isarin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific beach & pool view
Terrific beach & pool view, comfy bed, warm & cozy room. I will definitely come back again.

10/10 Excellent

Nichapa, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice and clean. Will be back for sure.

8/10 Good

Linda, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small relaxed Hotel on beach
We stayed at the Haven for four nights and had a very enjoyable relaxed time. It is very pretty and the views are great, The pool is beautiful and everything is very clean. The staff were very pleasant and made us feel very welcome. It is decorated Thai style which was lovely and nice flowers everywhere. The breakfast was fine and food very good if a bit limited. Our only reservation about it is it is in an isolated location, there is nowhere to walk to either on the road or on the beach. There is a shuttle bus to Hua Hin but not in morning and the evening one was at 6.00 and returns ay 8.30 not giving enough time. We did enjoy the atmosphere compared to the hustle and bustle of Bangkok.

8/10 Good

Nonthadet, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Good, quiet hotel on a quiet beach"
(I'm a Thai person) This hotel is located about 10-15 minutes from Hua-hin city center, which for visitors with cars is convenient enough. I would not suggest anyone without their own transportation to stay at this hotel. I stayed in one of their villa (room 103) with my wife. + The hotel is small, but the room is spacious with nice decor and is clean + The beach is super super (and small) private. You're basically using it with only other hotel guests and 2 other housings nearby + The main pool is quite beautiful and when you're in it, you'll get to see the whole ocean in a somewhat paranoma view. + Overall atmosphere is quiet and private, perfect for a "getaway" true but if you get bored, it's close enough to the city center + Staff is polite and good - Breakfast is not good and has a very small variations of food - The price (I booked through hotels.com) is a little high for value, in my opinion (but most hotels in Hua-hin are pricey nowadays) Overall, I gave 4 stars and it's one of the hotel I would give a "go-ahead" advise if you're interested but not one that I would definitely recommend on its own

4/10 Poor

coasterkid, UK

Disliked: Staff & service, property conditions & facilities, room comfort
2-3 star resort at best
bed was very uncomfortable, asked to have a refund. duty manager could barely speak English, no customer service skills were displayed. upgraded to sea view but bed still uncomfortable. ended up leaving after 4 nights, utterly shattered and disappointed. not the relaxing / romantic getaway that I hoped for.

4/10 Poor

Ann, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor quality of services
Poor services provided by the staff especially those from the front desk. Very disappointed with the Wi-Fi connection at the hotel.

10/10 Excellent

Purple, Singaporr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene and calm place, perfect for a relaxation
The hotel was beside the sea with a nice swimming pool by the beach. View from the beach and pool was very nice, although you cannot really go the beach most of the time due to the tides (mostly high during december period). Room is clean with intimate design, suitable for couples and family. Hotel ambience is calm and serene as it is far in near the beach away from the city. Breakfast was good with sufficient choices and taste was good. Free hotel shuttle to Hua Hin city was great. However, the wifi was weak in the room and could only get it at the lobby. Would definitely be back for stay in future!

8/10 Good

bassam, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Basic; Cleanliness: Pleasant;

8/10 Good

Chayan

Facilities: Basic; Value: Moderate; Service: Basic; Cleanliness: Clean;

10/10 Excellent

Di

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I particularly liked that it was not a high rise building and the effect of the design was that you felt were in a more remote place than in fact you were.

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAVEN RESORT
Me and my boyfriend spend 2 nights at Haven Resort Hua Hin. The hotel location is far from Hua Hin Town(about 10mins drive) but the resort offer a free shutter van service to town at 2pm and 6pm daily. Overall we are quite satisfied with the resort, the only thing is if you are booking a day tour from the hotel please make sure you double confirm the reservation because we faced the problem which we already made booking but the front desk didn't arrange for us. But we are glad they manage to get the problem solve and did not disappoint us. There is nothing around the neighborhood, only the resort itself and a peaceful beach for you to enjoy. The pool area is great, the resort restaurant food is quite good too. If you are looking for a quiet place to relax, Haven Resort will be a good choice!

6/10 Okay

Verified traveller

I think hotel is OK.Nice,Small,on quite location.

10/10 Excellent

bhoomi doshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS IS THE RESORT FOR A ROMANTIC GETAWAY
Fantastic!!!...excellent services and friendly staff...love the infinity pool....will definately go back again to enjoy the tranquility of the resort,

10/10 Excellent

Stephen, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new, Home away from home; Value: Bargain, A steal, Amazing; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Immaculate, Beautiful; if you can afford it, take a poolside villa - amazing

8/10 Good

Roberto, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for couples...or singles who just want to relax
It's a little bit outside of Hua Hin, so it's probably not the best if you are single and would like to have party every night. But to relax in a nice environment with wonderful view it's perfect.

6/10 Okay

Wanwisa, Bangkok

Liked: Cleanliness, property conditions & facilities
Not Impressed
it's expensive and it does not worth to pay in full price for either accommodation, environment or service. Ordinary room size and decoration. Customers are not allowed to use the swimming pool after 8 pm (unacceptable).

10/10 Excellent

Sue, Colchester Essex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Haven at Hua HIn
This was a really fantastic find. We picked it out very randomly and would recomend the hotel to anyone who wants style, comfort and great service at a reasonable rate. Its a 10 minute taxi ride out of town which we did not realise but it is well worth it

6/10 Okay

Rick, Ft. Lauderdale, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to be castaway
Beautiful designed hotel if you don't mind the isolation. No beach, average food menu, poor to average food quality, and $18US one-way taxi into Hua Hin strike against me returning to this hotel. Stay tooate in town and you may not get a taxi back to the hotel.

8/10 Good

P..., Thailand, Chonburi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Overall is great for Haven. but just 1 thing is... While this hotel was designed for a romantic time, but the bathtub and some facilities in the room are too amall for two person.

10/10 Excellent

parn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven on Earth
Lovely place with charming private beach

10/10 Excellent

jariyavadee, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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8/10 Good

Ichaya, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute small hotel
Nice decoration, free minibar, DVD for borrow breakfast is simple. a bit too crowded when fully booked :S

6/10 Okay

Ching-Sung

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

YUSEI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
綺麗で静かでとてもよかったです

8/10 Good

Chayout

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Tuk on 2 Mar 2020
Dear Valued Guest, Thank you very much for your feedback. We're really appreciated. Regards, Sirisuda C.

8/10 Good

patitta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Sirisuda ( Took ) on 5 Feb 2020
Dear Valued Guest, Thank you very much for your score feedback. We hope there will be an opportunity to welcome you back again.

8/10 Good

Jytte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradis
Smuk have, poolområde og udsigt. Faktisk et lille stykke paradis. Den afsides beliggenhed er eneste minus. Der er ingen småbutikker eller restauranter i nærheden af hotellet, der er omgivet af tomme byggepladser. Men hotellets restaurant er fin i 2-3 dage. Der er gratis hotelbus til Hua Hin 2 gange daglig.
Stayed 3 nights in Jan 2020
Response from Tuk on 27 Jan 2020
Dear Valued Guest, Thank you for staying with us and share your valuable comments :) Regards, Sirisuda C.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
โรงแรมค่อนข้างเก่า และอยู่ในซอยลึกมาก
Stayed 1 night in May 2019

8/10 Good

Somlak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Yoko

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great beach location but not so friendly check-in
The hotel location was superb, right at a quiet sandy beach and secluded from other hotels & tourists. The breakfast was okay and staff good. The receptionist/concierge services were not at par. The check in process was smooth, however, did not feel a warm welcome from the receptionist. When we asked about nearby golf courses and the prices they were very unhelpful and told us that they did not have the information.
Stayed 2 nights in Aug 2018

10/10 Excellent

komkrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดี
Stayed 1 night in Mar 2018
Response from Tuk on 21 Mar 2018
Dear Valued Guest, Thank you very much for your feedback. Regards, Sirisuda C. Sales & Communications Coordinator Haven Resort Huahin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel. Stille og roligt område. Fri transport til Hua hin 2 gange dagligt. God morgenmad.
Stayed 7 nights in Feb 2018
Response from Tuk on 13 Feb 2018
Dear Valued Guest, Thank you for staying with us and share your valuable comments :) Regards, Sirisuda C. Sales & Communications Coordinator

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig vistelse
Bodde en natt och gillar verkligen hotellet. Det var rent och fräscht och servicen var enastående😃
Stayed 1 night in Feb 2018
Response from Tuk on 13 Feb 2018
Dear Valued Guest, We are delighted to hear you enjoyed a fantastic stay with us. Thank you for sharing your positive feedback about our resort. Regards, Sirisuda C. Sales & Communications Coordinator