Negatives:- Previously marketed as a "wellness" resort and very quiet, peaceful. I gave it 5 stars before. Now part of a chain also in Ibiza, and trying to appeal to a wide range of people. I wrote in advance asking for a quiet room (after reading the latest reviews) but was still put in a pool facing room which has music blaring from from the pool bars 13 hours a day till midnight. Sometimes it made no sense as the pool area would be empty and the barman played the music only for himself? Also, they market the hotel mostly to retirees 65+ and yet they play inappropriate heavy metal and pop music. For 2 nights they also had a huge party on outside on the grass and a live band which continued on the balconies till 2:30 am.
The buffet is generous and i appreciated the selection of fruits, breads and desserts. Free drink too. But the salads and veg were out of a tin and heavily pickled, vinegary. Germanic recipes? Broccoli, asparagus broiled to mush. Bizarrely you can't order fish or a salad in the other restaurant Fandago unless booked in advance, but some days they were half empty but still only access to the tapas allowed. Tapas was very average and limited for vegetarians.
They have removed the kettles and cups from the rooms so no opportunity to make tea before bed. Puzzling.
Positives:- Amazing staff and spa team. The spa manageress is really doing a great job Best treatments, pedicure, massages, hammam etc that I've had. Even better brow shaping than in London! Specia