Save

The Empress Hotel

4.0 star property
Upscale hotel on the beach, near Palace Casino

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Empress Hotel

Photo gallery for The Empress Hotel

Panoramic Penthouse, Sea View | Balcony view
Front of property
Panoramic Penthouse, Sea View
Piano bar, beach views, open daily
On the beach

Overview of The Empress Hotel

8.4

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Central Promenade, Douglas, England, IM2 4RA
  • Popular LocationDouglas Beach1 min walk
  • Popular LocationMarmaris3 min walk
  • Popular LocationBushy's TT Village6 min walk
  • AirportIsle of Man (IOM)21 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Executive Double or Twin Room, 1 Bedroom, Sea View

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Double or Twin Room, 1 Bedroom, Sea View

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
Satellite channels
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Panoramic Penthouse, Sea View

cleanliness

Highlights

Balcony
Heating
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 Bedroom, Sea View

cleanliness

Highlights

Separate sitting area
Heating
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic Single Room, 1 Single Bed

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Family Triple Room

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Double Room, Sea View

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

Classic Double Room

cleanliness

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Douglas

Located in Douglas, The Empress Hotel is in the city centre and on the beach. Laxey Wheel and Cathedral Isle Of Man are notable landmarks, and the area's natural beauty can be seen at Douglas Beach and Onchan Pleasure Park. Looking to enjoy an event or a match while in town? See what's going on at National Sports Centre.

What's nearby

  • Douglas Beach - 1 min walk
  • Palace Casino - 5 min walk
  • Gaiety Theatre - 6 min walk
  • Manx Museum - 13 min walk
  • National Sports Centre - 4 min drive

Getting around

  • Douglas Ferry Station - 17 min walk
  • Isle of Man (IOM) - 22 min drive

Restaurants

  • Bordello - 15 min walk
  • Terrace Chippy & Diner - 12 min walk
  • Bushy's TT Village - 6 min walk
  • 1886 Bar & Grill - 13 min walk
  • Starbucks - 14 min walk

About this property

The Empress Hotel

Upscale hotel near Douglas Beach
Located close to Palace Casino and Gaiety Theatre, The Empress Hotel provides a free breakfast buffet, a garden and dry cleaning/laundry services. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Be sure to enjoy a meal at The Brasserie Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy the following perks during your stay:
  • A lift, a front desk safe and meeting rooms
  • Wedding services, a TV in reception and smoke-free property
  • A vending machine, luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 104 rooms have amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LED TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

Bulgarian, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie Restaurant
  • The Piano Bar

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Is The Empress Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Empress Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Empress Hotel on 29 Mar 2024 start from €106.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Empress Hotel?

There is free parking nearby.

What time is check-in at The Empress Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at The Empress Hotel?

Checkout is at 11 AM.

Where is The Empress Hotel located?

Located in Douglas, this beachfront hotel is in the city centre and within a 10-minute walk of Douglas Beach, Palace Casino and Gaiety Theatre. Manx Museum and Onchan Pleasure Park are also within 1 mi (2 km). Douglas Ferry Station is 17 minutes by foot.

The Empress Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 270 out of 691 reviews" "
Rating 8 - Good. 305 out of 691 reviews" "
Rating 6 - Okay. 74 out of 691 reviews" "
Rating 4 - Poor. 23 out of 691 reviews" "
Rating 2 - Terrible. 19 out of 691 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location along the promenade and close to the city centre. The hotel has very warm and friendly staff that make one very welcome upon check-in and throughout ones stay . It's a great location to base oneself while on the Isle of Man .
Stayed 4 nights in Mar 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, easy access to everywhere we needed to go. Breakfast great and bar menu fantastic.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ms Elizabeth H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is quiet and located near the beach.
Stayed 4 nights in Feb 2024

8/10 Good

Susan

Travelled with family
Very clean, large family room. Breakfast good. Sadly lift out of service while we were there but managed stairs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice on the Prom
Second time staying at this hotel. It is quiet, safe, comfortable, and offers complimentary breakfast. I find this to be an excellent value hotel on the prom. One of the higher end styled ones. The onsite bar and restaurant are also excellent. I will stay here again in the future!
Stayed 1 night in Oct 2023

8/10 Good

Ann

Liked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok stay
Stopped here on business for one night, my stay was ok and the staff we met were lovely. However we had a lot of high winds and heavy rain while there, my room was a seaview room on the third floor which was nicely decorated and comfy but the windows didnt seal in the frame correctly and the wind whistled through the frame all night, even the curtains moved with the force of the wind. I woke up in the morning to the window sill completely covered in rainwater which was running onto the floor. The wind issue also allowed the room to be quite cold even with the radiator on full. Breakfast was good with plenty of choice, we didnt have dinner in the hotel, instead we ate out at a local indian restaurant.
Stayed 1 night in Dec 2023