2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Arena Verudela Beach Apartments

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was well kept, clean and tidy. The apartment was comfortable with a great view. Restaurant options were good. The location was great, being only 15 minutes by bus from the centre of Pula. We liked the fact there were no cars around the apartments and it was safe to walk. We also liked that there were so many trees. All the staff we came across were polite and very helpful. Highly recommended.
Stayed 7 nights in Sep 2023
Response from Arena Verudela Beach Team on 5 Oct 2023
Dear guest,Thank you for taking the time to share your feedback about your recent stay at our resort. We're thrilled to hear that you had a positive experience, and we sincerely appreciate your recommendation.Maintaining the cleanliness and tidiness of our resort is a top priority, and we're delighted that you found it to be well-kept. It's wonderful to know that your apartment was comfortable and offered a great view, providing you with a pleasant stay. Creating a safe and car-free environment around the apartments is something we prioritize, and we're glad you appreciated it. Your kind words about our polite and helpful team are much appreciated. We believe that our team members play a significant role in creating memorable guest experiences, and your positive feedback validates their efforts. It would be wonderful to welcome you back on your next visit to Pula.Kind regards,Arena Verudela Beach Team

10/10 Excellent

Zack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great , people was fantastic , helpful .
Stayed 4 nights in Sep 2023
Response from Arena Verudela Beach Team on 29 Sept 2023
Dear guest,Thank you for taking the time to leave us such a positive review. We are delighted to hear that you had a great experience during your visit. Our team strives to provide exceptional service to our guests, and we are pleased to know that you found the people here to be fantastic and helpful. Your kind words are a testament to their dedication. Thank you for choosing to visit us, and we look forward to your next visit.Warm regards,Arena Verudela Beach Team

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was new and very clean with a great view of the sea and nearby beach. This is a vast complex which is best described as having a large hotel complex and apartments on a camp site. As per most reviews the parking is limited and therefore difficult and like any other camp site pedestrians share the road with the cars which can be a little dangerous and caution is advised. The lighting at nite for pedestrians is very poor especially the roads within the camp. Park Plaza chain really should look at that and make some improvements
Stayed 5 nights in Aug 2023
Response from Arena Verudela Beach Team on 31 Aug 2023
Dear Guest,Thank you very much for having taken the time to comment on your recent stay at our hotel. We are happy to know you were satisfied with our cleanliness, a great view of the sea, and the nearby beach. Feedback received from our guests is very important as it allows us to identify the areas for improvement. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations. With the hope of getting another opportunity to welcome you and improve your impressions of our hotel, we are sending you our best regards.Best regards,Arena Verudela Beach Team

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff was very helpful and friendly!
Stayed 5 nights in Aug 2023
Response from Arena Verudela Beach Team on 23 Aug 2023
Dear guest, Thank you so much for taking the time to share your wonderful feedback. It brings us great joy to know that you found our resort to be beautiful and our team to be very friendly. Your kind words mean a lot to us, and it serves as a great motivation for our team to continue delivering outstanding service and maintaining the highest standards. We hope to have the pleasure of welcoming you back in the future and providing you with another memorable stay. Thank you once again for choosing our resort, and we look forward to serving you again soon. Kind regards, Arena Verudela Beach Team

6/10 Okay

Atti

Stayed 3 nights in Apr 2023

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
We got the apartment at a very reasonable price so we were surprised at just how nice it was. Fresh towels every day, Netflix, large fridge, modern furnishings, rain shower, A/C, buggy to drop off and collect our luggage. We could see the sea from our balcony. A really lovely apartment in a great location with three beaches within a few minutes walk. The staff are lovely and very helpful, they all speak very good English too. We had a great time there thank you.
Stayed 7 nights in Sep 2022
Response from Arena Verudela Beach Team on 6 Oct 2022
Dear Guest,Thank you very much for your visit and for taking the time to leave us a review.We are pleased to read that you had a wonderful time at our resort. Your feedback confirms that we can continue to offer the same level of service to our guests, in order to provide them with a unique experience.We would be happy to welcome you back again.Best regards,Arena Verudela Beach Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Arena Verudela Beach Team on 13 Jun 2022
Dear Ms Sandra, we would like to thank you for your perfect rating regarding your recent stay at Arena Verudela Beach. We are very happy to know you had an enjoyable and satisfying stay with us, and we hope we will get the opportunity to welcome you again. Best regards, Arena Verudela Beach Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Arena Verudela Beach Apartments Team on 28 Sept 2021
Dear Guest, We appreciate you taking your time to share your rating in regards to your recent stay with us. We are delighted to know that you had such a memorable stay at our apartment. It would be our pleasure to welcome you again on your next visit to Pula. Best regards, Arena Verudela Beach Apartments Team

8/10 Good

Claudia, Victoria

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a LOT of ants on our deck and we’re provided a can of raid by staff. Check-in was not clear. Sending a map of the property and where to check in when we booked would have been helpful. Otherwise, a nice spot for a couple of days to wind down on a trip - restaurants, a convenience store and some shops on site, with several spots to swim and enjoy the views.
Stayed 3 nights in Sep 2021
Response from Park Plaza Verudela Pula Team on 28 Sept 2021
Dear Ms Claudia, Thank you for choosing our apartment for your holidays on the Adriatic. We are glad to see, according to your rating, that you had an overall pleasant stay with us and were satisfied with the facilities on-site as well as our beachfront location. However, we would like to apologize for any inconvenience that has occurred. As our apartments are situated on the Verudela peninsula and surrounded by Mediterranean greenery, insects may find their way into the apartment. All in all, we sincerely appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations. With the hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Pula Team

10/10 Excellent

Cordell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021
Response from Arena Verudela Beach Team on 1 Apr 2022
Dear Mr. Cordell, Thank you for taking the time to share your impressions regarding your recent stay at Arena Verudela Beach. We are delighted to know you had a wonderful stay, and we hope to welcome you back for another one soon. Kind regards, Arena Verudela Beach Team

10/10 Excellent

Cordell

Stayed 3 nights in Aug 2021
Response from Arena Verudela Beach Team on 1 Apr 2022
Dear Mr. Cordell, Thank you for choosing Arena Verudela Beach for your recent stay in Pula. It makes us happy to know your overall stay was a lovely experience and that you truly enjoyed it. We hope to welcome you back soon. Kind regards, Arena Verudela Beach Team

10/10 Excellent

Briony, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless 2 bedroom apartment in beautiful location.
Stayed 7 nights in Aug 2020
Response from Arena Verudela Beach Management Team on 20 Aug 2020
Dear Guest, Thank you for the overall great review. We are pleased to learn that you had an enjoyable stay at our Arena Verudela Beach. Your kind comments have been shared with the entire team and we look forward to welcoming you again. Best regards, Arena Verudela Beach Management Team

8/10 Good

Martin

Stayed 7 nights in Sep 2023

10/10 Excellent

Bertil

Stayed 3 nights in Sep 2023

8/10 Good

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service
Familien und Hunde freundliche Anlage
Sehr große Familien und Hunde freundliche Anlage. Grosser Balkon aber sehr kleines Zimmer und etwas in die Jahre gekommen. Die aussicht und Lage waren super. Check in verlief reibungslos.
Stayed 3 nights in Aug 2023
Response from Arena Verudela Beach Team on 31 Aug 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr wunderschönen Feedback zu senden. Besonders freuen wir uns, dass Sie mit unserer freundlichen Anlage, die Aussicht und Lage sehr zufrieden waren und einen schönen Urlaub genossen haben. Wir möchten uns bei Ihnen dafür bedanken, dass Sie Ihre Beobachtungen mit uns geteilt haben, denn diese werden uns ermöglichen, uns zu verbessern und allen unseren Gästen ein besseres Erlebnis zu bieten.Wir freuen uns darauf, Sie hoffentlich bald wieder in unserem Resort begrüßen zu dürfen. Mit freundlichen Grüßen,Arena Verudela Beach Team

6/10 Okay

Janneke Maria

Travelled with family
Liked: Cleanliness, staff & service
Alt for stort kompleks. Slidt og for lidt vand.
Stor kompleks, med alt for lidt pools og pool plads til så mange mennesker. Vi måtte gå 500 m for at nå frem til en pool. Og for lidt plads ved “stranden”. Området var virkelig slidt og ikke pengene vær. Vil ikke anbefale stedet til denne pris. Dog var lejligheden super fin og kvindelig pool betjent burde have en medalje for at holde styr på alle folk og deres håndklæder. Tak for det. ( og til alle jer der løber ned til poolen med jeres håndklæder og så først kommer tilbage 4 timer senere: så lad dog være!!)
Stayed 7 nights in Aug 2023
Response from Arena Verudela Beach Team on 31 Aug 2023
Dear Guest,Thank you for sharing your experience with us and for having taken the time to rate your stay. We are very happy to know that you were satisfied with the apartment. Providing exceptional service is at the heart of what we do, and it makes us very happy knowing that we met your expectations. Our guest experience is a priority, and we’re sorry if there were any shortcomings encountered during your stay. We would like to thank you for sharing your observations with us, as they will allow us to make improvements and thus provide all our guests with a better experience. It would be wonderful to welcome you back on your next visit to Pula.Kind Regards,Arena Verudela Beach Team

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familj med 2 tonåringar. Bodde i lägenhet med havsutsikt. Vi badade i havet som var lättillgängligt för oss via klippor. Hela halvön är badbar och det finns alltid en plats att sitta ostört om man undviker klapperstensstränderna. Om du gillar klippor och hopa/dyka är detta ett bra alternativ. Hela halvön drivs av Arena och det finns bra med restauranger som inte behöver bokas i förväg. Maten är iof lite samma överallt. Priser som i Sverige. Tips ta med egen solstol och handduk även om du får handduk på rummet för den är inte till för havet.
Stayed 7 nights in Jul 2023
Response from Arena Verudela Beach Team on 31 Jul 2023
Dear Guest, thank you for choosing Arena Verudela Beach and for writing us with perfect feedback. We are truly grateful to know you enjoyed your stay with us, especially since you have recognized our care for every little thing. We hold high standards for our establishment, and we are glad to hear that our team has succeeded in providing this experience. It is always a pleasure for us to learn that our guests have enjoyed a great holiday, and we very much appreciate you took the time to send us your feedback. It would be a pleasure to get the opportunity to welcome you again for another memorable stay.Best regards, Arena Verudela Beach Team

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Liv

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Vakkert område, fin leilighet.
Fine leiligheter. Veldig fint området. Fint å gå tur der. Ca. 10 min å gå fra leiligheter ril resepsjon, butikk og basseng. Vi hadde en del maur i leiligheten og aircondition hadde nokså liten effekt. Vi hadde ettroms leilighet, der en av sov på sovesofa. God sovesofa. Leiligheten var litt liten for tre personer. Fint område med mange aktivitetstilbud. Går buss til Pula sentrum.
Stayed 7 nights in Jun 2023
Response from Arena Verudela Beach Team on 30 Jun 2023
Dear Guest,Thank you for taking the time to leave us such a glowing review. It is so wonderful to read your astonishing feedback on your recent stay in Arena Verudela Beach. Thank you for recognizing the quality and effort. It is always a pleasure to see that our guests are completely satisfied as our goal is to ensure that all of our guests have an excellent stay with us. It would be a pleasure to get the opportunity to welcome you again for another memorable stay. Best regards,Arena Verudela Beach Team

10/10 Excellent

Tatsiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belles vacances à Verudela Beach
Stayed 4 nights in Aug 2022
Response from Arena Verudela Beach Team on 11 Oct 2022
Dear Ms Tatsiana, Thank you for choosing Arena Verudela Beach for your recent stay in Pula. It's nice to know you truly enjoyed every moment of your stay and that it was entirely to your satisfaction. We would love the opportunity to welcome you back for another wonderful stay on your next visit to Pula.Kind regards, Arena Verudela Beach Team

10/10 Excellent

FERENC

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Arena Verudela Beach Team on 8 Aug 2022
Dear Mr Ferenc, Thank you for choosing Arena Verudela Beach for your stay in Pula. It's truly a pleasure to see, that you had a highly satisfying experience and that you found it entirely perfect. We would love to get the opportunity to welcome you again. Best regards, Arena Verudela Beach Team

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Schöne, neue Ausstattung des Apartments in idyllischer Landschaft und freundliches Personal. Wir hatten 2 Schlafzimmer, 2 Badezimmer, einen Aufenthaltsraum mit integrierter Küche sowie 2 Balkone. Die Küche hatte 2 Kochplatten sowie einen großen Kühlschrank mit Gefrierfach. Einen Geschirrspüler gab es nicht und auch sonst wenig Platz im Küchenbereich für die Aufbewahrung weiterer Lebensmittel. Um zum Meer zu gelangen (Felsenplateau) musste man etwas laufen, wollte man zum Kieselstrand waren es etwa 5 Minuten, zur schönen Poolanlage ca. 10 Minuten. Die Parksituation in der Nähe des Apartments war schwierig - zu viele Autos, zu wenig Parkplätze. Meines Erachtens stimmte auch das Preis-Leistung-Verhältnis nicht. Zwar haben wir sehr kurzfristig gebucht und sind mit 5 Personen (3 Erwachsene, 2 Kinder) angereist, aber 2200Euro nur für's Übernachten für 4 Nächte fand ich doch übertrieben. Hinzu kommt, dass für Vieles zusätzlich Geld verlangt wird (z.B. Nutzung der Tennisplätze oder Wasserburg). Positiv zu erwähnen ist auch, dass es auf dem Hotelgelände einige kleinere Geschäfte mit Souvenirs und Kleidung gibt. Ebenso befinden sich mehrere Restaurants in der näheren Umgebung, so dass man gemütlich Essen gehen kann.
Stayed 4 nights in Jul 2022
Response from Arena Verudela Beach Team on 26 Jul 2022
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Bewertung zu verfassen. Wir freuen uns zu wissen, dass Sie generell einen schönen Urlaub bei uns genossen haben. Ihre Kommentare werden wir an die zuständigen Abteilungen weiterleiten und intern besprechen und bedanken uns für Ihr Input, denn nur dank der hilfreichen Kommentare unserer Gäste, haben wir die Möglichkeit, unseren Service stetig zu verbessern. Wir hoffen, Sie bald wieder bei uns zu begrüßen. Mit freundlichen Grüßen Arena Verudela Beach Team

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Arena Verudela Beach Team on 19 Jul 2022
Dear Mr Peter, Thank you for sharing your feedback regarding your stay at Arena Verudela Beach. We are more than happy to know you enjoyed every moment of your stay and that you were satisfied with the entirety of your stay. We hope to welcome you back soon. Best regards, Arena Verudela Beach Team

8/10 Good

Alain

Liked: Staff & service, property conditions & facilities, room comfort
Nice view and location. Few improvements possible
Nice appartments, very well located near the beach and rocks. Big enough, practical kitchen. A few improvements possible: better show and explain (already at booking) what is included or not as the area is big. Swimming pool was allowed in 1 hotel not the other, lawn close to the room was forbidden etc. Second why don’t you just take a credit card as warranty as all other hotels? This opening of credit (and forgetting to explain it at check in) is old fashioned and obliged to go back to reception from the beach. Finally with the dish washing soap, a few cooking basics would be great (small oil, salt, pepper) because it’s difficult to use the kitchen and buying all this for a few days is not pratical.
Stayed 4 nights in Jul 2022
Response from Arena Verudela Beach Team on 19 Jul 2022
Dear Guest, Thank you for sharing your feedback with us. It makes us happy that you enjoyed your stay, the accommodation, and our seaside location. We would like to point out all information regarding the resort, what is included, pictures, etc. is available while booking your stay. We are sorry to know there have been a few misunderstandings that downgraded some aspects of your stay. We will make sure to share your comments with our management team in order to improve and prevent such misunderstandings from happening. With the hope of getting another opportunity to welcome you, we are sending you our best regards. Arena Verudela Beach Team

8/10 Good

Kasper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from Arena Verudela Beach Team on 5 Jul 2022
Dear Guest, We appreciate you taking your time to share your feedback in regards to your recent stay with us. We are delighted to know that you had such a memorable stay at our resort. It would be our pleasure to welcome you again on your next visit to Pula. Best regards, Arena Verudela Beach Team

8/10 Good

Ruben Filipe

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021
Response from Arena Verudela Beach Team on 8 Oct 2021
Dear Guest, Thank you for taking the time to share your impressions regarding your recent stay with us. We are glad to see, according to your rating, that you had an overall pleasant stay with us, and we hope to have the opportunity to welcome you back soon for an even more memorable experience. Kind regards, Arena Verudela Beach Team

10/10 Excellent

Wioletta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
urlop
Wspaniałe miejsce, apartamenty ładnie urządzone, czysto, bardzo miła i pomocna obsługa, świetna organizacja. Piękne miejsce i tak zorganizowane, że każdy znajdzie coś dla siebie. POLECAM!!!
Stayed 6 nights in Sep 2021
Response from Arena Verudela Beach Team on 8 Oct 2021
Dear Ms. Wioletta, Thank you very much for taking the time to share your positive impressions regarding your stay at Arena Verudela Beach. It's such a pleasure to read your wonderful review and to know you were satisfied with it entirely. Thank you for your kind words, they are highly appreciated. We hope we will get another opportunity to welcome you back on your next visit to Pula. Kind regards, Arena Verudela Beach Team

10/10 Excellent

Valeria Molin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un soggiorno veramente meraviglioso. Struttura estremamente pulita e tranquilla, ideale per famiglie e coppie di qualunque età. Mare splendido, servizi impeccabili. Se potessi darei 6 stelle!
Stayed 8 nights in Sep 2021
Response from Arena Verudela Beach Team on 23 Sept 2021
Gentile Signora Valeria, La ringraziamo per aver condiviso un commento così positivo dopo il suo soggiorno presso Arena Verudela Beach. Ci rende felici sapere che siamo riusciti a soddisfare tutte le vostre aspettative. Sarebbe un piacere avere l'opportunità di accogliervi di nuovo per un altro soggiorno memorabile. Cordiali saluti, Arena Verudela Beach Team

10/10 Excellent

Klaus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Arena Verudela Beach Management Team on 14 Sept 2021
Dear Guest, We appreciate you taking the time to share your impressions regarding your recent stay at Arena Verudela Beach. We are delighted to know your stay was to your satisfaction and that we managed to meet all of your expectations. It would be a pleasure to welcome you back on your next visit to Pula. Kind regards, Arena Verudela Beach Management Team

10/10 Excellent

Laszlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2021
Response from Arena Verudela Beach Management Team on 6 Sept 2021
Dear Guest, Thank you for choosing Arena Verudela Beach for your recent stay in Pula. It is a pleasure to know you truly enjoyed every moment of your stay and that you were highly satisfied with all aspects of it. We would be delighted to welcome you back soon. Kind regards, Arena Verudela Beach Management Team

10/10 Excellent

Rüdiger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2021
Response from Arena Verudela Beach Management Team on 2 Sept 2021
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um eine Bewertung abzugeben. Wir sind stolz, dass all Ihre Erwartungen erfüllt worden sind und Sie einen schönen Urlaub in unserer Anlage verbracht haben. Besuchen Sie uns doch gerne wieder, wir würden uns freuen. Mit freundlichen Grüßen Arena Verudela Beach Management Team

10/10 Excellent

Tycho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geweldige locatie met prachtige appartementen. Appartement schoon en net gerenoveerd. Top uitzicht
Stayed 8 nights in Aug 2021
Response from Arena Verudela Beach Management Team on 9 Sept 2021
Dear Guest, We appreciate you taking the time to share your impressions regarding your recent stay at Arena Verudela Beach. We are more than happy to know you truly enjoyed every moment of your stay and that you were satisfied with it entirely. We hold high standards for our establishment, and we are glad to hear that our resort and team members have succeeded in providing this experience for you. It would be a pleasure to welcome you back for another memorable stay soon. Kind regards, Arena Verudela Beach Management Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe eigentlich nur zwei Kritikpunkte. Einer ist die Organisation des Pools und der Sonnenliegen an der Küste. Der Zweite betrifft die Reinigungsintervalle der Appartements. Zum Ersten: Die Art der Vergabe der Sonnenstühle und -liegen ist der Größe des Resorts nicht angemessen. Man muss sich in um 8 ( Küste ) oder um 9 (Pools) einfinden, um beim Personal eine Liege für den ganzen Tag zu reservieren. Das führt dann dazu, dass sich bereits bis zu 1,5 h vorher Schlangen bilden, als würde es im Applestore eine Neuheit geben. Gäste, die nicht so irre sind, kommen dadurch nicht zum Zug. Ein Resort dieses Anspruchs sollte da stringender sein. Man kann auch Poolregeln ausgeben, die eine Reservierung durch Handtücher nicht gestatten und die Liegen ab einer halben Stunde Nichtbenutzung wieder freigeben. Laut einer Angestellten hätte man das früher auch so gehandhabt, wäre dann allerdings vor dem Pöbel eingeknickt. Betreffs der Reinigungsintervalle der Appartements wäre es wünschenswert wenigstens einmal in der Woche eine Grundreinigung kostenlos anzubieten. Davon ab kann ich aber über die Anlage nichts weiter Negatives berichten. Kulinarisch, kulturell und sportlich ist für ausreichend Abwechslung gesorgt.
Stayed 13 nights in Jul 2021
Response from Arena Verudela Beach Management Team on 2 Sept 2021
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um eine Bewertung abzugeben. Wir freuen uns, dass unsere Anlage überzeugen konnte und dass Ihr Urlaub bei uns angenehm war. Leider stimmt es, dass die Gäste mit Handtüchern die Liegestühle reservieren, obwohl dies nicht gestattet ist. Unsere Teammitglieder entnehmen dann die Sachen vom Liegestuhl, falls er länger als 30 Minuten nicht genutzt wurde, um ihn anderen Gästen zur Verfügung zu stellen. Wenden Sie sich bitte an unser Team, falls Sie Hilfe benötigen. Was die Reinigung betrifft, bedauern wir, dass Sie nicht zufrieden waren. Es tut uns auch leid, erst jetzt von den Unannehmlichkeiten zu lesen, denn gerne wäre man Ihnen vor Ort zur Verfügung gestanden. Wenden Sie sich bitte immer an unser Team, falls Sie etwas benötigen, denn man wird Ihnen immer gerne zur Verfügung stehen. Besuchen Sie uns doch gerne wieder, wir würden uns freuen. Mit freundlichen Grüßen Arena Verudela Beach Management Team

10/10 Excellent

TADEUSZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Fabulous!
Stayed 4 nights in Jul 2021
Response from Arena Verudela Beach Management Team on 9 Aug 2021
Dear Mr Tadeusz, We appreciate you taking your time to share your feedback in regards to your recent stay with us. We are delighted to know that you had such a memorable stay at our newly renovated apartments. It would be our pleasure to welcome you again on your next visit to Pula. Best regards, Arena Verudela Beach Management Team

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selten so ein schlechtes 4* Hotel gesehen
Die Bewertung des Hotels ist so was von falsch. Sehr unfreundliches Personal, null Hilfsbereitschaft. Die Bedienung und das Essen in den Restaurants eine reine Katastrophe.
Stayed 5 nights in Jul 2021
Response from Arena Verudela Beach Management Team on 17 Aug 2021
Sehr geehrter Gast, danke für Ihre Bewertung, die wir mit Bedauern gelesen haben. Unsere Apartmentanlage Arena Verudela Beach 4* bekommt gewöhnlich nur positive Kommentare, weshalb uns Ihr Feedback auch etwas überrascht hat. Seien Sie versichert, dass es sich um eine Ausnahme handelte und nicht um den üblichen Servicestandard, auf den wir unseren guten Ruf aufgebaut haben. Wir würden uns freuen, Sie wieder einmal in unserem Haus zu begrüßen, um Ihnen ein schöneres Erlebnis bei uns zu bieten. Mit freundlichen Grüßen Arena Verudela Beach Management Team

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk vistelse. Bra service och stort utbud av mat. Väl värt att betala för halvpension. Rent och fräscht.
Stayed 3 nights in Jul 2021
Response from Arena Verudela Beach Management Team on 22 Jul 2021
Dear Mr Roger, Thank you for the perfect rating and for having chosen Arena Verudela Beach for your stay in Pula. We are glad you have enjoyed your summer vacation with us, and it would be a pleasure to get the opportunity to welcome you again for another memorable stay. Warm regards, Arena Verudela Beach Management Team

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Arena Verudela Beach Management Team on 22 Jul 2021
Dear Mr Michael, Thank you for your positive feedback. We are happy to know that we met your expectations and hope to get another opportunity to welcome you again. Best regards, Arena Verudela Beach Management Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Arena Verudela Beach Management Team on 12 Jul 2021
Dear Guest, Thank you for your positive feedback. We are happy to know that we met your expectations and hope to get another opportunity to welcome you again. Kind regards, Arena Verudela Beach Management Team