Indoor pool, outdoor pool, pool umbrellas

Reviews of Residence Garden Istra Plava Laguna

4 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 167 reviews" "
Rating 8 - Good. 71 out of 167 reviews" "
Rating 6 - Okay. 36 out of 167 reviews" "
Rating 4 - Poor. 10 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2022

10/10 Excellent

Denice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel,clean and friendly workers
Stayed 6 nights in Oct 2022

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2020

6/10 Okay

Troels

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Worn but good for families with kids
The hotel is well used and calls for a renovatation. Staff is helpfull and friendly. Pool facilities are perfect for small kids - however, not enough sunchairs for all guests (some guests are claiming sunchairs all day by placing their towels early in the morning). Too few parking spaces. Parts of the area seems abandoned - empty hotels and casinoes and worn facilities at the seaside.
Stayed 3 nights in Jul 2020

8/10 Good

Branimir

Liked: Cleanliness, property conditions & facilities, room comfort
Umag stay
This time we stayed in a newer residence and room was more comfortable and bigger with good sized balcony. Food ok for Dinner and breakfast but restaurant appeared overcrowded as too much people roam at the same time for buffet Service.
Stayed 2 nights in Sep 2019

6/10 Okay

Branimir

Travelled with family
Liked: Staff & service, room comfort
Umag Holiday
We stayed in older residence building Olea which needs some improvements, however balcony was nice. We had a problem with one arrogant waiter during dinner service, but complained directly to the hotel which was resolved. Pool is nice, but water was cold as it is not heated.Solid food for dinner and breakfast.
Stayed 10 nights in Sep 2019

6/10 Okay

Branimir

Katoro stay
Average hotel (we have got a room in residence Olea, which is old and deserve refurbishment). Nice swimming pool but awkward business policy of taking 100kn of deposit for pool towel. Beach is 5 minute away, however it is rocky. Solid food offered for dinner and breakfast, but too much people roam around as restaurant is small.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good but disappointed by hotels.com
We chose this hotel because of it vicinity to Katoro beach, a nice snorkeling place for beginners. The hotel and the "residence" are different buildings but they share a restaurant (big enough for all), pools (nice but the pools were either too shallow, about 40 cm, or too deep, 1,35 m, for a 5-8 year old) and the waterpark, which is basically a pool with slides for smaller kids and a set of 3 slides for bigger ones. There was a nice selection of other activities as well, so you were not bored for sure. The rooms were fine, not outstanding but good for our stay. The breakfast selection was good, but unfortunately, I cannot comment on the dinner because somebody messed up our reservation, and the hotel only had as "bed and breakfast" instead of half-board, which we originally wanted to book. That was a very disappointing experience, and hotels.com did not help nor did they even get back to our messages. The beach is a short walk from the hotel, it is all rocky though, clean but you must wear rock shoes. There are some restaurants and a market nearby, plus you can take a little train to Umag for sightseeing.
Stayed 3 nights in Aug 2019

2/10 Terrible

Nasser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had a worse experience
Extremely overpriced for the quality of the hotel and the service - I am shocked to even see it's a 4 star hotel - wouldn't give it more than half a star. Charged 90 euros per night for an extra person in the room (even though I specifically booked a room with an extra bed) - extra bed turned out to be a sofa bed which was like sleeping on a cardboard box Staff not helpful at all nor accommodating to our simple requests Room was not clean and had ants roaming around Air conditioning was not working our entire stay Breakfast was unbearable - eggs were out of a carton, everything was processed, even the fruit was not fresh Charged us 45 Kuna for ice in the room Photos of the hotel, rooms and the property are very deceiving Definitely do not recommend this hotel at any cost - I could not wait to get out of the place. It was unfortunate because Umag is really nice but coming back to this disgrace was a holiday ruiner.
Stayed 4 nights in Aug 2017

8/10 Good

John, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for family.
We spent few days. Food was very good. Kids enjoyed, water world is very excellent. Very nice surrounding, great for sunset walk near the sea or bike tour.

8/10 Good

Ladi, Slovakia

Liked: Staff & service, property conditions & facilities, room comfort
Nice family vacation
We really liked the services for kids. Our four grandchildren ages 5 to 9 enjoyed all of them. Disco dances, musical play shows for them and physical activities in pools (walking on the water, kayaking etc.) Nice small waterpark with slides for kids from 2 to 14 and food station just for children. All included in room charge. Beach is in short walking distance (about 5 minutes from pool area). It is formed of a large cement blocks and you can find easy enter to water. Sea bottom have large sand areas with water depth from one to six feet.

8/10 Good

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Lincs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and perfect for families
Staff were only too happy to help. A good selection of facilities, although a couple were closed at the time of our stay. Good choice of food, which was of excellent quality. Large room, cleaned on a daily basis. Only a short walk to a rocky beach. Road train provides a good link to Umag town centre. Excellent hotel for families.

6/10 Okay

Carol, Tn USA

Liked: Cleanliness
Disliked: Property conditions & facilities
One night ok
If you are interested in tennis ..this is the place. Room below ground had musty smell but clean. Very good breakfast buffet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great entertainment for kids! Nice pools and location. Breakfast was good.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne grosse Zimmer
Stayed 7 nights in Sep 2023

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Die Verpflegung war unterirdisch, alles andere OK.
Wir waren als Familie im August 2023 da. Das positive, die Zimmer waren groß und die Balkone auch, die Ausstattung der Zimmer war sehr gut, bis auf die Schlafcouch für die Kinder, diese war hart und mit unbequemen Streben versehen. Die Anlage ist völlig Ok, die Pools könnten größer sein. Die Animation am Pool war lieblos und jeden Tag identisch. Die Nähe zum Strand ist wirklich großartig. Der Hotel eigene Strand ist trüb und milchig, ein paar Meter weiter links kann man von einer Badeplattform das kristallklare Wasser genießen. Das Essen war leider unteridisch. Die Auswahl grade beim Frühstück ist für ein 4 Sterne Hotel mehr als schlecht. 2 verschiedene Wurst und Käsesorten als Aufschnitt. Auch beim Abendbrot war die Auwahl und auch die Qualität sehr schlecht. Als Gemüse wurden täglich Brokkoli und Blumenkohl angeboten, die Salatbar bestand aus Dosengemüse und als Obst wurde Dosenobst, geschnittene Melone und sonst ganze Äpfel oder Pfirsiche angeboten. Auch der Geschmack konnte nicht überzeugen. Hier hätte ich deutlich mehr erwartet. Die Mittagsverpflegung für die Kids, gab es am Kinderpool. Eine Minischüssel in einem Areal wo die Eltern nicht mit rein dürfen.
Stayed 6 nights in Aug 2023

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große Anlage, toll für Familien mit Kindern
Stayed 4 nights in Aug 2023

8/10 Good

Heidemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Pool waren schön! Die Rutschen ein besonderes Highlight! Die Auswahl beim Essen war gut ! Für jeden Geschmack etwas dabei !
Stayed 7 nights in Aug 2023

10/10 Excellent

Markus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr familienfreundlich
Stayed 8 nights in Jul 2023

8/10 Good

Sabrina

Liked: Staff & service
Stayed 7 nights in Jul 2023

8/10 Good

Mi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ich habe Urlaub mit meiner Tochter und meiner Frau gemacht für Kinder es super es gibt viele Möglichkeiten um sein Kind zu beschäftigen das Personal ist sehr unmotiviert und unhöflich 😔 das Essen ist sehr einfach für Mislime und Vegetarier ist die Auswahl sehr begrenzt

6/10 Okay

Jasmin

Stayed 7 nights in May 2023

6/10 Okay

Cornelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Das Frühstücksbuffet war in der gesunden Auswahl eher beschränkt. Die Klimaanlage funktioniert leider überhaupt nicht - angeblich ein technischer Defekt der schon länger bekannt ist - im Speisesaal funktionierte sie jedoch. Aufgrund der Temperaturen mussten wir die Balkontüre offen lassen um halbwegs schlafen zu können. Bei der An- und Abreise gab es leider kein Entgegenkommen bzgl. der Klimaanlage, was schade ist, wenn man dafür bezahlt. In der Nacht war es etwas laut, da eine große Gruppe von Sportlern eine Party gefeiert hat. Unter Tags sind wir am Strand gewesen, da die Aerobic-Kurse mit einer Lautstärke durchgeführt wurden, dass man sich am Pool kaum unterhalten konnte. Man konnte das sogar am Strand noch hören. Die Zimmer selbst sind in einem gepflegten und gut ausgestatteten Zustand. In der gesamten Anlage wird auf Sauberkeit sehr geachtet.

10/10 Excellent

Marcin

Stayed 2 nights in Sep 2022

10/10 Excellent

Marvin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Im Großen und ganzen ein super Hotel. Für Familien mit Kindern perfekt. Auch sehr sauber und das Essen gut und abwechslungsreich. Das einzige, dass nicht funktionierte war der Zimmerservice. Wollten uns an einem Regentag Essen liefern lassen aufs Zimmer und haben vergeblich gewartet. Nach Rückfrage ist die online Bestellung via Hausinterner App nie angekommen.
Stayed 2 nights in Aug 2022

10/10 Excellent

Engelbert

Stayed 5 nights in Jun 2022

8/10 Good

Philipp

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, vor allem mit Kindern.
Stayed 5 nights in May 2022

6/10 Okay

Mayra

Travelled with family
Liked: Staff & service
We stayed in the second week of Easter. The outdoor pool was being repaired, so we only used the indoor pool. This was not announced neither at Expedia nor at the Hotel's internet site. The rooms have been renovated, but the cleanliness was not good. There was a lot of dust under the bed and the edge of the shower. We also had to ask two or three times for the repair of the toilet (water was leaking all the time) and the shower (water leaked when we showered).
Stayed 6 nights in Apr 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dit was eenmalig
Het hotel is oud en niet modern. Hotel heeft onderhoud nodig zeker betreft de kamers. Kamer was niet schoon. Zeer slecht bijgehouden. Het ontbijt was ééntonig. Medewerker zijn niet persoonlijk gericht. Er was helaas ook geen entertainment meer aanwezig Het water van het binnen zwembad was koud. Wat betreft wellness. Was ook niet in orde sauna’s te heet afgesteld. Jacuzzi geen 38 graden. Ook de hygiëne bij de wellness waren niet in orde.
Stayed 7 nights in Sep 2021

10/10 Excellent

Sebastiano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but OK
We only stayed at the hotel for one night for the weekend. The price of an overnight stay in September was very affordable. The hotel is in a quiet environment, the sea is very close. Parking was available, the room was clean and tidy, breakfast OK. We did not use other services. I have no objections to one such short stay.
Stayed 1 night in Sep 2021

6/10 Okay

Bernhard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer sehr abgewohnt, Türen schließen schlecht. Beim Aussenpool viele Fliesen kaputt Beim Essen fehlt ein wenig die Abwechslung Das angebotene Kinder Essen zu Mittag ist nicht zu empfehlen - trotz vorhandener Küche wurde es nicht frisch zubereitet Die Lage dafür ist sehr gut
Stayed 10 nights in Aug 2021

8/10 Good

Ilona

Liked: Staff & service, property conditions & facilities
Wie hatten ein paar schöne Tage in n Umag, wir waren zufrieden.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super
Stayed 7 nights in Jul 2021

8/10 Good

Nadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2020

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familievenligt hotel
Super hyggeligt hotel, ligger lidt tilbagetrukket fra byens larm. God og venlig service Meget familievenligt Masser af Water sportsfaciliteter i nærheden. Dejligt pool område
Stayed 2 nights in Aug 2020

8/10 Good

Katja Dakota Lucca

Liked: Cleanliness, staff & service, property conditions & facilities
dejligt familie hotel
Super rent. Det skal nævnes at det er et familie hotel, så der kan forekomme en del larm, især omkring pool området. Det ligger lidt tilbagetrukket fra Umag. Der er en del sportsfaciliteter i området omkring hotellet, fra watersport til fodbold og tennis. Personalet på hotellet er super venlige og ikke mindst hjælpsomme.
Stayed 1 night in Aug 2020

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dejligt sted
Vi havde 10 overnatninger her med halv pension. Det var et fint kompleks med en dejlig stor swimmingpool og gode faciliteter. Dog var stedet med morgenmad/ aftensmad lidt et kaos til tider og meget lydt. Men der var meget at vælge imellem. Stort fint værelse med 2 sammenhængende værelser. Kommer gerne igen :-)
Stayed 10 nights in Jul 2020

8/10 Good

Jesper

Travelled with family
Liked: Cleanliness
stort Resort i Umag
Dejligt sted - dog ikke rigtig Kroatien og ej heller charterferie, men er sted derimellem. Gode bade faciliteter og når larmen bliver for meget ved hotellets pools - kan man søge på den meget lækre strand. Maden var udemærket og priserne rimelige.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Familien mit Kinder zum empfehlen
Sehr schön für Kinder,könnten am pool besser saubermachen zusammenkehren und die Liegen nach den Regen abwischen.Sonst alles sehr gut.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Vanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach, where everything is comfortable for the guest and his or her comfortable and enjoyable stay. It is in a great location, within walking distance of all sights. The staff is exceptional and the staff make this hotel stand out from the rest.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für Kinder ideal, gutes Unterhaltungsprogramm, tolles Familien Hotel
Stayed 4 nights in Aug 2019

8/10 Good

Franck

Liked: Cleanliness, room comfort
Satisfait
Nous sommes satisfait du séjour dans cet hotel. Hotel idéal pour les enfants car superbe air de jeux et plusieurs piscines pour eux. Par contre l hotel commence à se faire vieux et le restaurant est trop bryant si on reste dans la salle principale. Le personnel pourrait être plus souriant et plus poli mais cela n'est pas spécifique à l hotel mais aux environs.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Anlage prinzipiell für Familien absolut top, aber viele Kleinigkeiten kaputt (wenig Aufwand zum Reparieren) was teilweise nervt bzw auch gefährlich (z.b. kaputte Steckdosen oder Fliesen) ist. Kinderpool war tagelang DRECKIG und Ph Wert des Wassers hat nicht gepasst (Wasser war sauer und hatt in den Augen gebrennt). Essen war gut aber langweilig (Beim Frühstück & Abendessen musste man Zimmernummer angeben, bedeutete immer Stau, war schon in vielen Hotels aber sowas unnötigis habe ich noch nie gehabt).
Stayed 6 nights in Aug 2019