Reception

Reviews of Jeju R Hotel & Guest House - Hostel

2 out of 5
Jeju R Hotel & Guest House - Hostel
5, Seogwang-ro 14-gil, Jeju City, Jeju

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 65 reviews" "
Rating 8 - Good. 30 out of 65 reviews" "
Rating 6 - Okay. 10 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good. Clean, quiet, really convenient for buses and the airport. Very friendly and helpful hosts.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Location is great! Only a 5min walk to the intercity bus terminal and 15min from the airport, making it easy to get around the island even without a car.
Stayed 2 nights in Aug 2020
Response from jeju R HOTEL on 22 Aug 2020
First of all, thank you for writing a good review about our hotel. Thank you for writing so carefully about the strengths of our hotel. I hope to be with you in the future. Thank you.

10/10 Excellent

SimPan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is so clean. And the manager is so helpful. The breakfast was just right.
Stayed 1 night in Jul 2018
Response from Angela han on 10 Aug 2018
thanks for your comment. I am happy to read it. we will keep try to do our best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Jeju City.
Overall great experience. Room is clean. Breakfast is sufficient.
Stayed 3 nights in Dec 2017

8/10 Good

Kuee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good location, near bus station and numbers of restaurant in walking distance (within 10 mins). The Guest house is comfortable and room is clean.
Stayed 3 nights in Oct 2017

6/10 Okay

KOH, Petaling Jaya, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad hospitality experience
Stayed in this guesthouse in April 2016. It's close to jeju intercity bus terminal and the cherry blossom street. The rooms are clean too.Choose this accommodation for the second time as it is conveniently located to bus terminal and it's previous hospitality. However, I had a disappointed experience this time. My parents and I were not happy with the 'hopitality' received from a young korean lady who spoke in Mandarin. We preferred to speak in English but she communicated with us rudely in Mandarin throughout our stay. During my check in on 16/9/2017, my mom asked her for direction to go to the bus terminal. As she gave us the wrong information, I asked her again for clarification. She was impatient and was rude in a way that she turned to my mom and said 'didn't I tell you just now?. There was another occasion whereby she replied 'isn't this the on button?' when I approached her to help us in switching on the tv. I hope the management will look into the training of this staff to improve on her communication and her resorces on tourist information eg basic thing like giving correct direction to the intercity bus terminal.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean and good price
Stayed 3 nights in Sep 2017

8/10 Good

Meixia, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
I stayed there for 4 days. It was pleasant. I liked the atmosphere. The lobby was like a quaint coffee house where we could hang out and play games that were provided by the hotel. The only things not so convenient were the extremely small bath towels and the extremely disappointing breakfast. Overall, it was enjoyable and if I have another 3 day conference at the same venue near this hotel I would stay again.
Stayed 4 nights in Aug 2017

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice and cosy except for the range of food for breakfast was limited. No coffee was provided unless you pay extra for coffee.
Stayed 2 nights in Jun 2017

8/10 Good

Jason, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location to the JeJu Bus Terminal
Location is good. But the room is not cleaned daily. However, the price is value for money for the location. Breakfast average

6/10 Okay

Bik, HK

Disliked: Staff & service, property conditions & facilities
Location is good
Walk to intercity bus terminal by five minutes. Many korean rest nearby.

6/10 Okay

Chuan Whatt

Disliked: Cleanliness, staff & service, room comfort
Good location but very small room
the room is tooooo small

10/10 Excellent

KIPA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
안내도 친절하고, 생각보다 있을 것은 다 있음. 대중교통이 매우 편리하다는 장점. 청결하고 관리가 대체로 잘 되어 있음
Stayed 1 night in Nov 2023

10/10 Excellent

JOOYONG

Stayed 2 nights in Nov 2023

4/10 Poor

DONGJIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Hiromi

Liked: Staff & service, property conditions & facilities
旅行行程の、漢拏山と観光とイベント会場ワールドカップ競技場への利便性を考えバスターミナル近くの宿を探しこちらにしました。漢拏山へ行く始発のバスや、西帰浦からの最終バスに関しても便利でここにして良かったと思いました。周辺にも飲食店やコンビニも多数あり便利。フロント不在時間もありますが、その際には連絡先かかれた案内が出ています、宿のおじさんも印象良かったです。
Stayed 3 nights in Oct 2023

8/10 Good

Axel

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jinwan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

chulhwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

mingyung

Stayed 1 night in Sep 2020

8/10 Good

Seungwook

Liked: Cleanliness, staff & service
가격대비 만족스럽습니다
Stayed 2 nights in Dec 2019
Response from 제주R호텔 on 15 Dec 2019
감사합니다. 앞으로도 좋은 호텔이 되도록 노력하겠습니다. ^^

6/10 Okay

SUNGMI

Liked: Room comfort
Disliked: Staff & service
여고동창친구와 한라산등반
1. 제주공항에서 버스로 10분 찾기 좋은 위치 동문시장 도보 20분 정도로 야시장 즐기기에 좋았음 2. 숙소가 조용하여 숙면 (타올 4장,생수2병, 추가 정수기이용) 호텔이라기보다 원룸같은 느낌 3. 조식은 블로그 보고 갔는데 실망(간단한식및 유럽식에서 토스트(셀프 달걀프라이와 치즈,딸기쨈)와 커피, 쥬스,사발면으로 메뉴변경 4. 숙소부근 새벽오픈 김밥집 있고 버스터미널 도보2분으로 한라산 영실코스 가기 편했음
Stayed 1 night in Apr 2019

6/10 Okay

DONGJIN

Stayed 2 nights in Jan 2019

8/10 Good

JINWON

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018
Response from Angela han on 5 Dec 2018
후기 감사합니다. 또 방문해 주시면 보다 좋은 서비스로 모시겠습니다. 감사합니다.

8/10 Good

DONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Angela han on 24 Nov 2018
후기 감사합니다. 더욱 노력하는 알호텔 되겠습니다.

10/10 Excellent

In Gyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 관리가 잘 되고 있습니다. 직원분들도 친절하고 시외버스 터미널이 가까워서 이동이 편합니다. 강추 강추
Stayed 4 nights in Sep 2018
Response from Angela han on 5 Oct 2018
강추해주셔서 감사합니다 ^^. 더욱 만족 하실 수 있게 노력하겠습니다. 감사합니다.

10/10 Excellent

Seongdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절했어요.
한라산 등산을 위해서 버스터미널 근처 숙박을 잡았는데, 방이 좁았지만 깨끗하고 친절했습니다.
Stayed 1 night in Sep 2018
Response from Angela han on 3 Oct 2018
후기 남겨주셔서 감사합니다. 더욱 깨끗하고 친절 할 수 있도록 노력하겠습니다. 감사합니다.

4/10 Poor

天下流水, 香港

Disliked: Cleanliness, property conditions & facilities, room comfort
屬於偏遠的賓館, 交通不便
部分職員的英語程度弱!!早上職員說明是2人房間, 現有3個人入住, 額外的床墊, 被枕需要每晚加10000韓圜。但晚上回酒店取到房間時, 發覺房間細放不下額外床墊而要求退回額外床墊費時, 晚間職員改口說是因為有3個人入住2人房間而需要額外收取每晚10000韓圜的, 不能退款!!簡直離譜!!!!!!! 設施差劣:浴室沒有抽氣扇, 3人房間只得一對膠拖鞋, 洗水盆旁沒有足夠空間放置物品, 放下的物品又被旁邊的花灑水弄濕! 房間掛牆鍾是壞的, 另一個3樓的房間電視也壞! 房間沒有足夠枱面空間放置物品!而且房裡有一股味道要開冷氣一段時間才散走!!! 酒店沒有熨斗提供!!!早上7點至8點半提供早餐簡陋得很! 沒有供應牛奶! 每天只可以飲沒有奶的咖啡!!!!8點15分到達時連基本的粥也沒有!!!早餐地點在地下一層, 沒有風扇或冷氣, 很悶焗!!! 晚上職員不願意提供即棄餐具, 竟反問我們是否想在賓館內用餐! 難道我們不可以用餐嗎?所以對這賓館印象不滿意!!!!!
Stayed 3 nights in Aug 2018

8/10 Good

Soyoung

Liked: Cleanliness, staff & service, property conditions & facilities
좋아요
매번 방문하는 곳이여서 편안하고 좋아요
Stayed 1 night in Jun 2018
Response from Angela han on 1 Jul 2018
감사합니다. 다음에도 제주 여행은 알호텔과 함께 해주세요 ^^.

8/10 Good

Verified traveller

Liked: Cleanliness
No tiene parking.
Escogimos este hotel por su situación cercana al aeropuerto y relativamente céntrica en la ciudad. También porque tenía parking gratuito y desayuno. El parking es inexistente, cuando preguntamos por él nos dijeron que aparcáramos en la calle, cosa que nos incomodó un poco puesto que fue una de las principales razones para elegir este alojamiento. El desayuno es básico, pero con algunas opciones. Las habitaciones son austeras, sin sillas y con dos perchas en el armario, pero con espacio para las maletas.
Response from Angela han on 13 Apr 2018
Thank you for your review. I'm sorry for caused any inconvenience. We'll keep in mind your review and try to do better.

10/10 Excellent

오규, 서울 KR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
제주 도심의 편안한 호텔
제주 공항이 가깝고 제주 시외버스터미널이 가까워서 차없이 여행하는 분들이 제주도내 이동이 편리합니다. 호텔시설은 깨끗하고 직원분들도 친절하며 아침에 제공되는 조식도 나름 좋습니다.
Stayed 2 nights in Jan 2018

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近巴士站, 開陽
房間整潔, 設施齊備, 有露台. 位置離巴士站不遠, 附近有不同食店. 前台服务員能說基本普通話和英語. 有不同單張介紹周邊景點.
Stayed 4 nights in Oct 2017

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴하고 조식 맛있고 깨끗해요.
객실 침대는 조금 아쉬울수 있지만 그 외에는 모두 만족합니다. 공항서 택시타고 바로와도 3000원정도면 될듯하네요
Stayed 1 night in Sep 2017

8/10 Good

Lai Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, nice staff, good location
Stayed 2 nights in Jul 2017

10/10 Excellent

Moo Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 만족이다 길게 말안하고 싸고 깨끗하고 좋다
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff, good location (near bus stop Hanguk Hospital and intercity bus terminal). Wifi is also good.
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was quite helpful in general. It is near to the intercity bus station which is very convenient.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2017

10/10 Excellent

KA KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務員十分樂於助人
服務員十分樂於助人,十分鐘路程就到濟州市外巴士站。到濟州巴士自由行之首選。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Hotel
Sauberes Hotel, gutes W-Lan, Frühstück für Europäer sehr dürftig, Toast, Butter, Marmelade, O-Saft verschiedene Salate, ich habe keinen Kaffee gefunden, nur für 3.000,- Won zusätzlich Illy Kaffee. Wir sind jeden Morgen zum Cafe "Paris Baguette" gelaufen. Strenge Regel bezüglich duschen, telefonieren, fernsehen nach 22:00 Uhr. An der Rezeption wurde gut englisch gesprochen, eine Ausnahme in Südkorea. Hinweis Leihwagen: Achtung die Menüführung der Navis in Südkorea sind nur in Koreanisch, die Sprachausgabe in Englisch, das Gute ist, man findet fast jede Adresse mit Eingabe der Telefonnummer!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 숙박 시설
화려한 시설이 있는 건 아니지만 필요한건 다 있고 매우 깨끗함. 일층 라운지가 잘 되어있음

10/10 Excellent

Feiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離巴士站很近
離巴士站很近

10/10 Excellent

Feiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台灣 飯店 Hotels.com Taiwan
離巴士站很近

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
位置很好,步行可到市外巴士站,巷口就有站牌交通方便 WIfi不穩定 早餐普通

8/10 Good

기린, 경기도

Liked: Staff & service
터미널에서 가까운 호텔
일반적인 호텔이라기보단 게하, 모텔의 느낌이 컸지만 터미널 도보이동 가능 구역 주변에선 제일 괜찮은 곳이 아닌가 싶습니다.

6/10 Okay

Raphael

Liked: Cleanliness, room comfort
Disliked: Staff & service
Un peu froid et triste
La pièce commune, qui aurait pu être chaleureuse, manque vraiment de chauffage en ce mois de février, et on n'a pas envie de s'y attarder. Accueil correct mais frais également ! Le parking mentionné sur le site est en fait une place dans la rue devant l'hôtel. Mieux vaut ne pas être plusieurs à la demander. Chambre propre et très correcte mais l'ensemble est un peu triste.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
공항과 기타 지역 이동이 편리한 위치
버스여행하기에 좋은 위치라서 선택했습니다. 시외버스터미널이 바로 근처라서 동일주, 서일주버스 타기 편하고 공항 가기도 편리합니다. 바로 앞 한국병원 앞에서 95번 ,70 번 버스를 타면 공항도 가깝습니다. 방은 난방을 안해놓아서 추웠고 외풍이 심한 편이었습니다. 아침식사는 별로 먹을 게 없긴 하지만 야채죽이 맛있어서 그것만으로도 만족했습니다.

8/10 Good

Galahad

Liked: Cleanliness, staff & service, room comfort
협소한 주차장을 제외한다면 가격대비 훌륭
렌터카로 제주도를 여행한 입장으로서 주차 가능 차량 대수가 적은 것이 흠이기는 하나 직원의 친절도 및 시설 청결도 등 주차장 이외 모든 면에서 가격대비 굉장히 만족스러웠습니다. 택시나 대중교통편으로 제주도를 여행하는 상황이라면 최고의 선택이 아닐까 생각합니다.

8/10 Good

Monchichi, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置極佳,去景點超方便!
房間清潔寬敞(Deluxe Room),前枱服務人員友善。位置優越, 步行3分鐘就到市外巴士總站, 我想去的景點,全部一程車去到,超方便。性價比高。

8/10 Good

Kwangil

Liked: Cleanliness, property conditions & facilities
1층 로비에 카페가 있어 이용할 수있는 것은 좋으나, (무료음료는 없음) 그로 인해 객실에서 주전부리를 먹을 수 없는 것은 아쉬움. 트윈룸에 혼자 묵었는데, 침대가 모두 일반 싱글인건 의외. (보통 하나는 더블인데..) 방은 좁지만, 시트나 욕실은 깨끗했어요. 방 안에서 쉬겠다라는 생각은 하지 않는 편이 좋아요.