Front of property – evening/night

Reviews of Innisfallen Hotel

4 out of 5
Innisfallen Hotel
Fossa, Killarney, Kerry

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 669 reviews" "
Rating 8 - Good. 239 out of 669 reviews" "
Rating 6 - Okay. 64 out of 669 reviews" "
Rating 4 - Poor. 21 out of 669 reviews" "
Rating 2 - Terrible. 6 out of 669 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Stayed 2 nights in Aug 2022

8/10 Good

Manoj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property and rooms were clean. Room and bathroom sizes are large. Carpets are clean but old . They could be replaced with hardwood or other materials. Otherwise excellent place to stay
Stayed 1 night in Sep 2021
Response from Innisfallen Hotel Team on 4 Oct 2021
HI Manoj, thank you for taking the time to write a reveiw of your recent stay. We are delighted you enjoyed our spacious rooms. Our team take great pride in ensuring they are cleaned to the hightest standards. We will take your comments on board in relation to the flooring. We hope you enjoyed the rest of your trip to Killarney.

10/10 Excellent

Peleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and friendly, rooms are big and comfortable. The staff was very friendly and helpful.
Stayed 5 nights in Sep 2021
Response from Innisfallen Hotel Team on 27 Sept 2021
HI Peleg, thank you for your lovely review. We are delighted you enjoy your stay with us. We are very fortunate to have spacious rooms in the Innisfallen and a great team as well who enjoy providing great service to all who stay. We hope to see you again soon.

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
nice place, big room so a lot of space. Very good bed. One night on the road to ring of Kerry. Good place to start near Killarney.
Stayed 1 night in Sep 2021
Response from Hotel Killarney Team on 20 Sept 2021
HI Sebastien, thank you for your wonderful review. We are delighted you enjoyed your stay with us! We hope you enjoyed your trip to Kerry.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect.from the staff to the hotel room to the location of the hotel the food was amazing its our second time there but back a third time in October l would and will highly recommend it to my friends and family i work in a nursery home so needed a stress free break and l got that in this fine hotel
Stayed 3 nights in Sep 2021
Response from Hotel Killarney Team on 20 Sept 2021
Hi Mary, thank you for your lovely review. We are delighted you enjoyed your second stay with us and we hope to welcome you back for many more in the future!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2021

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Eoin

Stayed 5 nights in Aug 2021

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, room was great, loads of room, staff are so friendly and the food was delicous, would definitely recommend a stay here.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fabulous
It was an amazing experience. The family suite was very big and comfortablem higjly recommend staying here when in Killarney. A few minutes drive from loveky resturants and tourist attractions.
Stayed 2 nights in Jul 2021
Response from Innisfallen Hotel Team on 27 Jul 2021
Thank you for you 10 out of 10! We are delighted you enjoyed your stay. We are very fortunate to be in such a great location. Hopefully we will be able to welcome you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely few days away cleanless great staff excellent expecially the manager so nice friendly over all good stay
Stayed 3 nights in Jul 2021
Response from Innisfallen Hotel Team on 27 Jul 2021
Thank you for your great reveiw. We are thrilled you enjoy your stay with us!

10/10 Excellent

Mrs B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Innisfallen Hotel Team on 27 Jul 2021
Thank you for your 10 out of 10!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy
Very clean spacious room, lovely friendly staff at reception. How ever loud creaking noises and doors banging all night made it quite hard to have a good sleep
Stayed 1 night in Jun 2021
Response from Innisfallen Hotel Team on 27 Jul 2021
Thank you for your review. We are delighted you enjoyed your room and found our staff friendly. We apologise for the noise you experienced. Hopefully we will be able to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so amazing and the scenery was so beautiful that we booked the hotel for a
Stayed 1 night in Dec 2019

10/10 Excellent

Bernie

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay in your hotel, beautiful walkways near by will be back,
Stayed 1 night in Oct 2019

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Experience Away From Home
We were there to enable us to attend a funeral in the local church. The receptionist was very helpful in providing directions and letting us know about the bar menu. The food was delicious.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Innisfallen Hotel Team on 11 Sept 2019
Thank you for your 5 out of 5, we are delighted you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great recomended hotel just outside kilarny
great hotel, very helpfull staff, very big comfortable room with great comfi bed, hotel has great location for traveling killarney and the ares.
Stayed 3 nights in Aug 2019
Response from Innisfallen Hotel Team on 11 Sept 2019
Thank you for your great review, we are delighted you enjoyed your stay.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family Occasion
I found the hotel to be bright clean and airy. You would need a car to get around to all the local areas. There are bicycles available locally to hire.
Stayed 3 nights in Aug 2019
Response from Innisfallen Hotel Team on 11 Sept 2019
Hi Janet, we are delighted you enjoyed your stay. Thank you for taking the time to write a review.

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service
Convenient for golf club
Stayed there because it was close to golf club, but it would be too far from town centre otherwise. Friendly staff, poor WiFi. Bar was very busy and waited way too long to be served food and then had to wait again to pay for it.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy, the rooms nice and spacious, the bar was a nice stop for a pint, some food, and music, breakfast buffet was great. Overall a very nice stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Good location. Nice hotel. Friendly staff. Fast check in and out
Stayed 3 nights in Aug 2019

10/10 Excellent

WayneN, Limerick, Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels I have ever stayed in. The room was recently renovated - beautifully finished and large with two queen-sized beds. The staff were very friendly and attentive and the food was excellent. Highly recommended.
Stayed 3 nights in Aug 2019

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights and we really enjoyed our stay. Everything was just perfect- venue, hotel staff, food, service.
Stayed 2 nights in Aug 2019

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was across Europe hotel. Breakfast was good. But has no amenities. No gym. Also, you will need a car as there are no stores nearby
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easily accessible located just outside of Killarney. The staff were very friendly. The breakfast included was a great way to start the day.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First and last time staying here, a stay in hell
A spur of the moment decision to stay over night in Killarney ended with both adults having crippling back pain from the end of life cheap beds. The kids enjoyed it but for the adults it was unpleasant, the suite was nothing like the photos, were sparsely furnished with odd furniture that was mismatched and a well stained couch. The suite had two rooms which were independently locked as they could also be independent bedrooms was inconvenient as was the fact that the outer door wouldn’t and couldn’t lock as one door was shorter than the other so that the bolt wouldn’t reach the other door on locking it from the inside. I wouldn’t advise anybody to stay here in the future as it’s a hotel long past it’s best. No or little maintenance in the rooms has contributed to a run down appearance with broken tiles in bathrooms amongst plenty other glaring faults that you cannot miss when looking around.
Broken tile in walk in shower where water laps against
Timber door frame damaged from water from shower
Large crack in tiling in bathroom
Mismatched couch with stains (hard to take picture of)- this was taken just after arriving
Stayed 1 night in Jul 2019
Response from Innisfallen Hotel Team on 29 Jul 2019
Hi Justin, we are very disappointed to read your comments. We have tried to contact you today to speak to your directly, we will keep trying.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
My wife and I enjoyed our stay at Innisfallen. The location was ideal, the staff were pleasant and the food was very good.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel, there was no noises from other rooms, we got good night sleep, staff at the reception very helpful, breakfast could be improved, not to many vegetarian options
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room can become a suite. You need to pay more to access the suite. The additional charge is to use a stove top, fridge, and a lounge area. There is no refrigerator available for milk unless you pay the extra €15-20.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at the Innisfallen Hotel were very clean and comfortable, and all the staff were super friendly and accommodating. The breakfast offered plenty of options to fill you up before heading out for the day, and the bar on site was great! Though we were only there for one night and didn't have a lot of time, the grounds around the hotel seemed like a cool place to hang out. The hotel is about 10 minutes outside of town, which can be a pro or con depending on whether you want to stay in the thick of it all, or in a quieter location not far away. We enjoyed hanging out in the bar when we returned from town at night and had a great time with our barkeep Joan! I would definitely recommend this hotel!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The property was very clean but the rooms needed to be updated. They were very plain in decor and the beds were uncomfortable, pillows were flat and there was no air. The people upstairs from us were so noisy all Throughout the night. Banging things on the floor for hours???? Not sure what it was but we didn’t get any sleep. Breakfast was good. And the friendliness of the staff was incredible
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
The suite was spacious but spartan. No wash cloths, hard beds and cheap foam pillows, 2 per bed. Breakfast was a bit disappointing. Tinned fruit, buffet style full Irish, but limited options. It is not on Killarney but a small town near Killarney - about a 10 minute drive. Convenient to ring of Kerry.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big size if the bedroom and bathroom. Very little noise coming from outside. But the walls maybe to thin because we heard the snoring from the bect door occupant.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very happy helpful and so accommodating
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Position easy to find just a great hotel home away from home food good comfortable
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019