Exterior

Reviews of Killarney Plaza Hotel and Spa

4 out of 5
Killarney Plaza Hotel and Spa
Kenmare Square, Killarney, Kerry

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 677 reviews" "
Rating 8 - Good. 177 out of 677 reviews" "
Rating 6 - Okay. 36 out of 677 reviews" "
Rating 4 - Poor. 10 out of 677 reviews" "
Rating 2 - Terrible. 8 out of 677 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

sara

Travelled with family
Great location! Right in town and next to the park. Hotel is a little dated with the carpets but the accommodations are definitely nice for Ireland.
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Feb 2024

8/10 Good

ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite safe and pedestrian hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
It was amazing. In the centre at walking distance from everything. Clean, welcoming with amazing spa facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Meggon

Stayed 1 night in Jan 2024

10/10 Excellent

Kapil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in heart of the town. Very helpful staff and great onsite dining options.
Stayed 1 night in Jan 2024
Response from Ellen Carroll Front Office Manager on 12 Jan 2024
Dear Kapil,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and that you were able to enjoy our onsite restaurants.We hope that you will visit us again soon.Kind regards,

10/10 Excellent

Niall, Croagh

Stayed 1 night in Dec 2023
Response from Ellen Carroll Front Office Manager on 12 Jan 2024
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Ellen Carroll Front Office Manager on 12 Jan 2024
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas getaway
10/10 once again. They do everything right. Warm welcome upon arrival, worry free parking, busy hotel but very quiet upstairs, tasty breakfast with lots of choice. What more to say! We can’t wait to visit again. Thank you
Stayed 2 nights in Dec 2023
Response from Ellen Carroll on 12 Jan 2024
Dear Patrick,Thank you for your lovely review!I am delighted you thoroughly enjoyed your stay here from the moment you walked into the Killarney Plaza Hotel and Spa, only a stones throw away from the town center and Killarney National Park. we are delighted to read that you were also able to enjoy our breakfast buffet!We look forward to welcoming you back to The Killarney Plaza Hotel and Spa soon!

8/10 Good

Alice

Stayed 1 night in Dec 2023
Response from Ellen Carroll Front Office Manager on 12 Jan 2024
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ellen Carroll Front Office Manager on 12 Jan 2024
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ellen Carroll on 12 Jan 2024
Dear Linda,Thank you for your lovely review!I am delighted you thoroughly enjoyed your stay here from the moment you walked into the Killarney Plaza Hotel and Spa, only a stones throw away from the town center and Killarney National Park. We look forward to welcoming you back to The Killarney Plaza Hotel and Spa soon!

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every Much ever thing was excellent. No faults.
Stayed 3 nights in Nov 2023
Response from Rosemarie Corry on 28 Nov 2023
Dear Yvonne,Thank you for your kind review!I was delighted to read that you enjoyed your stay here in the Killarney Plaza Hotel and Spa. We look forward to seeing you again soon!Kind Regards,Rosemarie CorryDuty ManagerThe Killarney Plaza Hotel & Spa

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from check in to check out
Stayed 1 night in Nov 2023
Response from Rosemarie Corry on 28 Nov 2023
Dear Liam,Thank you for your lovely review!I am delighted you thoroughly enjoyed your stay here from the moment you walked into the Killarney Plaza Hotel and Spa, only a stones throw away from the town center and Killarney National Park.We look forward to welcoming you back to The Killarney Plaza Hotel and Spa soon!Kind Regards,Rosemarie CorryDuty ManagerThe Killarney Plaza Hotel and Spa

10/10 Excellent

John

Liked: Cleanliness, staff & service
In general all good
Stayed 2 nights in Nov 2023
Response from Ellen Carroll on 28 Nov 2023
Dear John,Thank you for your lovely review,I am delighted to see that you enjoyed your recent stay here with us in the Killarney Plaza Hotel and Spa. We look forward to welcoming you back again soon with your little one and hope that you will use our leisure center to relax in our swimming pool !Kind Regards,Ellen CarrollFront Office & Guest Relations ManagerThe Killarney Plaza Hotel & Spa

10/10 Excellent

Marianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in Killarney!
Stayed 2 nights in Nov 2023
Response from Ellen Carroll on 27 Nov 2023
Dear Marianna,Thank you taking the time to leave your review,I am happy to see that you enjoyed your recent visit in our hotel. I hope you enjoyed your time exploring Killarney Town.We hope to welcome you back again soon!Kind Regards,Ellen CarrollFront Office & Guest Relations ManagerThe Killarney Plaza

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ellen Carroll Front Office Manager on 28 Nov 2023
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

8/10 Good

Nora

Stayed 2 nights in Nov 2023
Response from Ellen Carroll Front Office Manager on 28 Nov 2023
Dear Nora,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023
Response from Ellen Carroll on 12 Jan 2024
Dear Patrick,Thank you for your lovely review!I am delighted you thoroughly enjoyed your stay here from the moment you walked into the Killarney Plaza Hotel and Spa, only a stones throw away from the town center and Killarney National Park. We look forward to welcoming you back to The Killarney Plaza Hotel and Spa soon!

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location
Great hotel with a lovely pool and spa area. Nice bars and restaurants borh in the hotel and close by. It’s a great location in the heart of the town and beside Killarney House which is part of the National Park. Lovely for runs or walks.
Stayed 3 nights in Nov 2023
Response from Ellen Carroll on 27 Nov 2023
Dear Jane,Thank you for taking the time to leave your review,I am happy to read that you enjoyed your recent stay particularly our spa and leisure facilities and also our central location. As you mentioned our onsite parking makes us perfect for exploring Killarney Town and The Ring of Kerry.I hope you enjoyed your time in Kerry & We look forward to welcoming you back again soon!Kind Regards,Ellen CarrollFront Office & Guest Relations ManagerThe Killarney Plaza Hotel & Spa

10/10 Excellent

Derrik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ellen Carroll Front Office Manager on 27 Nov 2023
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2023
Response from Ellen Carroll Front Office Manager on 27 Nov 2023
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Darach

Stayed 1 night in Nov 2023
Response from Ellen Carroll Front Office Manager on 27 Nov 2023
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plaza was amazing! The only place to stay in Killarney!
Stayed 2 nights in Oct 2023
Response from Ellen Carroll Front Office Manager on 4 Nov 2023
Dear Cynthia,thank you for taking the time to leave your review.I was delighted to read you enjoyed your stay here with us in The Killarney Plaza Hotel and Spa. I am delighted to see that you were able to take full advantage of our central location in the center of Killarney.We hope to welcome you again soon!Kind regards,

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything
Stayed 2 nights in Oct 2023
Response from Ellen Carroll on 4 Nov 2023
Dear Michael,Thank you for your lovely review!I was delighted to read you enjoyed your stay here with us in The Killarney Plaza Hotel and Spa. I was very happy to read that you were able to take full advantage of our central location in the heart of County Kerry.We hope to welcome you again soon!Kind regards,Ellen CarrollFront Office and Guest Relations ManagerKillarney Plaza Hotel and Spa

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff. In the heart of Killarney, location can’t be beat.
Stayed 4 nights in Oct 2023
Response from Ellen Carroll on 4 Nov 2023
Dear Lisa,Thank you for taking the time to provide feedback regarding your recent stay here in the Killarney Plaza Hotel and Spa.I am delighted you were able to take full advantage of our central location, just a stones throw away from the National Park and Killarney Town Centre. Thank you for leaving such positive feedback about our staff, we will make sure to let them know.Kind regards,Ellen CarrollFront Office ManagerKillarney Plaza Hotel and Spa

10/10 Excellent

Janice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a greatly located property. The rooms are good, but they could use a small refresh Carpets etc Good dining options in the hotel. Easy access to train
Stayed 6 nights in Oct 2023
Response from Ellen Carroll on 4 Nov 2023
Dear Janice,Thank you for taking the time to provide feedback regarding your recent stay here in the Killarney Plaza Hotel and Spa.I am delighted you were able to take full advantage of our central location in Killarney Town Centre, few minutes walk from the train station. I'm also glad to see that you were able to enjoy our restaurants for dinner.Thank you again for your constructive feedback which will help us to improve upon our service enabling us to provide the best guest experience possible.Kind regards,Ellen CarrollFront Office ManagerKillarney Plaza Hotel and Spa

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Exceeded my expectations! Hightly recommend!
Stayed 1 night in Oct 2023
Response from Ellen Caroll on 4 Nov 2023
Dear Irene,Thank you for finding time to leave your review.We are happy to know that you enjoyed your stay with us. We hope that our hotel will become your oasis of relaxation, each time you want to visit Killarney.We are hoping to welcome you back soon!Kind regards,Ellen CarollFront Office and Guest Relations ManagerKillarney Plaza Hotel and Spa

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ellen Carroll Front Office Manager on 27 Nov 2023
Dear Guest,Thank you for taking the time to complete our post stay survey and giving us your valuable feedback.We were delighted to read that you thoroughly enjoyed your stay here with us and hope that you will visit us again soon.Kind regards,

10/10 Excellent

DIANE, FISHERS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous time….staff was amazing!
Stayed 2 nights in Sep 2023
Response from Ellen Carroll on 4 Nov 2023
Dear Diane,thank you for your lovely review!I'm glad to see that you enjoyed your stay with us in the Killarney Plaza Hotel & Spa.I would like also to thank you for your kind words about our staff and we will make sure to let them know.We hope to see you again soon!kind regards,Ellen CarrollFront Office and Guest Relations ManagerKillarney Plaza Hotel and Spa

2/10 Terrible

Aidan

Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, Isabelle was extremely helpful
Stayed 2 nights in Sep 2023
Response from Ellen Carroll on 4 Nov 2023
Dear James,Thank you for your lovely review!We were delighted to read that you thoroughly enjoyed your stay here with us in the Killarney Plaza Hotel and Spa. Thank you for your kind words about our team and Isabel in particular, we are very lucky to have Isabel working with us. I will be sure to pass along your lovely feedback to her as I am sure he will be delighted to hear it.We look forward to welcoming you again soon!Kind regards,Ellen CarrollFront Office and Guest Relations ManagerKillarney Plaza Hotel and Spa

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean beautiful, but the room service and getting our room cleaned was not great
Stayed 2 nights in Sep 2023
Response from Ellen Carroll on 4 Nov 2023
Dear Mary,Thank you for taking the time to review your most recent stay in the Killarney Plaza Hotel and Spa.Naturally I am disappointed to read that you did not enjoy certain aspects of your stay with us. I'll make to passe along your feedback to my colleagues. I was however delighted to read that overall you enjoyed your stay and our hotel and its facilities.I hope we will see you again soon in The Killarney Plaza Hotel and Spa!Kind regards,Ellen CarrollFront Office and Guest Relations ManagerKillarney Plaza Hotel and Spa

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2023

10/10 Excellent

Lois

Stayed 1 night in Jun 2023

10/10 Excellent

Carmen

Stayed 2 nights in Jul 2023

8/10 Good

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Marnie

Stayed 1 night in May 2023

10/10 Excellent

Tayla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and always helpful. Great location!
Stayed 1 night in Apr 2023

10/10 Excellent

Ciara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central , fantastic staff
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool, steam room, etc. to come back to after a long day visiting the ring of Kerry.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Declan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 1 night in Apr 2023

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023