Front of property

Reviews of Killarney Heights Hotel

4 out of 5
Killarney Heights Hotel
Cork Road, Killarney, Kerry

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 914 reviews" "
Rating 8 - Good. 319 out of 914 reviews" "
Rating 6 - Okay. 74 out of 914 reviews" "
Rating 4 - Poor. 23 out of 914 reviews" "
Rating 2 - Terrible. 9 out of 914 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in town. Good value for the price.
Stayed 1 night in Mar 2024
Response from Jason D on 24 Mar 2024
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay, the food was wonderful and everyone was so very nice. Really just perfect.
Stayed 1 night in Mar 2024
Response from Jason D on 13 Mar 2024
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future,Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Jason D on 7 Mar 2024
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Don

Stayed 1 night in Feb 2024
Response from Jason D on 21 Mar 2024
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heights Hotel was a very comfortable stay. Staff was very kind, room was very comfortable and the breakfast was great! We did a one night stay before we got on the Ring of Kerry. Great location if you have a car - but if you don't you've got a 20-30 minute walk to the restaurants in Killarney.
Stayed 1 night in Jan 2024
Response from Jason D on 10 Jan 2024
Dear Guest,Thank you sincerely for awarding us the maximum possible score. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jason D on 14 Dec 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Merran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great linens and comfy beds. Staff very friendly and helpful. Foid was good and Christmas 🎄 decorations were lovely.
Stayed 1 night in Dec 2023
Response from Jason D on 14 Dec 2023
Dear Guest,Thank you for your kind words. We hope that you continue to choose our hotel for all of your accommodation needs here in Killarney.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, staff were very friendly and the rooms were spotlessly clean. Food in the restaurant was first class and the was plenty of parking even for coaches.
Stayed 4 nights in Dec 2023
Response from Jason D on 12 Dec 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few nights and had a nice time! The room was great. The restaurant wasn't the best, but it was nice to have the option. The bar was nice.
Stayed 2 nights in Nov 2023
Response from Jason D on 1 Dec 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and just what we needed. Helpful receptionist.
Response from Jason D on 30 Nov 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD FOOD, COMFORTABLE BEDS, VERY CLEAN AND FREINDLY STAFF
Stayed 1 night in Nov 2023
Response from The Reception Team on 22 Nov 2023
Thank you very much for the maximum score. We are hoping to welcome you beck to us soon!

10/10 Excellent

Nuala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bright clean room. A comfy bed and fabulous pillows . Service was with a friendly smile and a laugh was had with all staff very engaging . Would recommend this hotel .
Stayed 1 night in Nov 2023
Response from The Reception Team on 17 Nov 2023
Thank you so much for the lovely review. We hope to see you back again soon!

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy in Winter
Warm and friendly athmosphere a short hop from the town centre. Staff were very friendly and the breakfast was served up fresh every morning!
Stayed 3 nights in Nov 2023
Response from The Reception Team on 17 Nov 2023
Thank you very much for such a lovely review. We hope to see you back soon!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable relaxing hotel lovely staff.
Stayed 1 night in Oct 2023
Response from Jason D on 31 Oct 2023
Dear Guest,Thank you for your very positive feedback. We hope that you continue to choose our hotel for all of your accommodation needs here in Killarney.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, room comfort
Beautiful and comfortable stay
This hotel came highly recommended by friends that have stayed here numerous times. The hotel had two tour buses staying there but it didn't seem crowded or busy. The check in staff seemed stressed out when trying to fit in our breakfast time between the two tours. The two employees got into a verbal confrontation in front of us which made it a little uncomfortable.a manager came to the rescue and handled our breakfast reservation.
Stayed 1 night in Oct 2023
Response from Jason D on 31 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jason D on 20 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Reagrds,Jason DoyleHotel Manager

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a pleasant stay
Stayed 3 nights in Oct 2023
Response from Jason D on 18 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very Friendly!
Stayed 1 night in Sep 2023
Response from Jason D on 18 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel with gracious staff Restaurant was very good and especially Joan who was so friendly and fun
Stayed 1 night in Oct 2023
Response from Jason D on 18 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Tony

Stayed 1 night in Oct 2023
Response from Jason D on 18 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, highly recommend. Very clean, spacious, great staff.
Stayed 1 night in Oct 2023
Response from Jason D on 18 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Graham

Stayed 2 nights in Sep 2023
Response from Jason D on 18 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Shellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
It was a great hotel! Little old but very quaint Staff was very friendly & helpful! Breakfast was awesome! I would recommend!
Stayed 1 night in Sep 2023
Response from Jason D on 3 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jason D on 3 Oct 2023
Dear Guest,Than you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff especially Joan.
Stayed 1 night in Sep 2023
Response from Jason D on 3 Oct 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We are very lucky to have an excellent team of staff just like Joan whom I'm sure will be delighted to be mentioned personally in your review.Best Regards,Jason DoyleHotel Manager

8/10 Good

Effie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean spacious room, no fuss check in. Breakfast serving area need more room and better organisation, a bit chaotic in the morning !
Stayed 1 night in Aug 2023
Response from Jason D on 3 Oct 2023
Dear Guest,Thank you for taking the time to pass on your feedback. Best Regards,Jason DoyleHotel Manager

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located
Very friendly staff and no-frills hotel room. There are a few steps to the reception area which for heavy luggage can be a bit of a pain. Our room was nice and worth the price we paid.
Stayed 1 night in Sep 2023
Response from Jason D on 3 Oct 2023
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

David

Travelled with family
Very nice staff. Helpful with the attractions.
Stayed 3 nights in Sep 2023
Response from Jason D on 23 Sept 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, spacious rooms.
Stayed 1 night in Sep 2023
Response from Jason D on 20 Sept 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again very soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay with friendly and helpful staff. Breakfast would have been a nice addition but the lack of did not determine our positive view of the hotel. Wou;d stay there again.
Stayed 2 nights in Sep 2023
Response from Jason D on 14 Sept 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

8/10 Good

Dave, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot to begin the ring of Kerry experience
Stayed 2 nights in Sep 2023
Response from Jason D on 13 Sept 2023
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

8/10 Good

Celia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was helpful and friendly . Hotel was clean and beds were comfortable . The t the hotel was very comfortable, but the rooms did not have air-conditioning.
Stayed 1 night in Sep 2023
Response from Jason D on 12 Sept 2023
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness
The room was quiet and clean, and also modern and a bit austere. So not exactly what we were expecting given the photos available.
Stayed 1 night in Aug 2023
Response from Jason D on 7 Sept 2023
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager

6/10 Okay

Carmen, Edmonton

Travelled with group
Liked: Cleanliness, staff & service
Rooms were clean and nicely appointed. Restaurant was overpriced and food was average.
Stayed 1 night in Aug 2023
Response from Jason D on 31 Oct 2023
Dear Guest,Thank you for taking the time to pass on your feedback.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, with even better staff!
LOVED this place. Perfect location. We used it as a "home base" for visiting the Dingle Peninsula, driving the Ring of Kerry, exploring the Killarney National Park, Muckross House, Muckross Abbey, and so much more. Location! The room was very nice, with a comfortable bed and even a high pressure shower! But the best part about the Killarney Heights Hotel is the staff. I WISH I could remember names, but the late day crew at the front desk were spectacular. Friendly, helpful, genuinely warm and caring. I always include "downsides," areas that could be improved, in all of my reviews... but I can't find one for this place!!!
Stayed 2 nights in Aug 2023
Response from Jason D on 6 Sept 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

8/10 Good

Brittany

Stayed 1 night in Aug 2023
Response from Jason D on 13 Sept 2023
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager

6/10 Okay

David, Olympia

Stayed 3 nights in Aug 2023
Response from Jason D on 30 Aug 2023
Dear Guest,Thank you for taking the time to post your feedback.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

DARSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very good breakfast
Good location. 5 minute drive into the city center. The rooms are spacious and had all that we needed. The view from the windows were great too. The breakfast was great. The scones were probably the best we had in our 15 day Irish trip ( we had scones every day!) could go back just for it!! Service was great too. Just a 20 minute drive to Lady’s view point and some more stunning locations.
Stayed 1 night in Aug 2023
Response from Jason D on 9 Aug 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

sunil

Stayed 1 night in Jul 2023
Response from Jason D on 18 Jul 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Grainne

Stayed 1 night in Jul 2023
Response from Jason D on 14 Jul 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We were able to get one of the last rooms at this hotel because of a concert in Limerick. Glad we did. Very quaint and clean. It was quiet as can be. Comfortable beds. Eleanor at the front seat is a total gem. Very calm and gave great advice about the area. The breakfast was good and abundant. Never needed to eat for the rest of the day. Staff was quick to address an issue with the TV. I’d start here again if I’m the area.
Stayed 1 night in Jul 2023
Response from Jason D on 11 Jul 2023
Dear Guest,As much as we love maximum score reviews, we are not a hotel in Limerick and we don't have an Eleanor on our team.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

ellen

Stayed 1 night in Jun 2023
Response from Jason D on 29 Jun 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again soon.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Elaine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very comfortable. Stayed for two nights. Breakfast each morning was very enjoyable and staff were very friendly. My only little negative thing would be the bathroom in the room. Need some sort of shelf or something to hold toiletries the same with shower. That aside i would definitely stay here again.
Stayed 2 nights in Jun 2023
Response from Jason D on 20 Jun 2023
Dear Guest,We are very pleased to read that you would choose to stay here again in the future, that is the greatest compliment that we can receive.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and comfortable in a great location.
Very impressive hotel. Great welcome at check-in and very friendly staff throughout. Bar staff and dining room staff were very welcoming and efficient. Room was comfortable and clean but the only thing missing was some air conditioning as the room was very warm with restricted window opening. Overall there was great teamwork at the hotel and it showed through.
Stayed 1 night in Jun 2023
Response from Jason D on 15 Jun 2023
Dear Guest,We are very pleased that you enjoyed so many aspects of your stay, thank you for awarding us the maximum possible score. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Cathal

Stayed 1 night in Jun 2023
Response from Jason Doyle on 15 Jun 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Peri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From checking in, early, to checkout following breakfast everything was lovely. The beds were really comfortable. It was close to UCC high was important as we were there for a wedding. It was on the River with a beautiful walk and view. I highly recommend!
Stayed 1 night in May 2023
Response from Jason D on 6 Jun 2023
Dear Guest,While we appreciate your high score. It seems that you have posted feedback on the wrong location perhaps during a multi-stay trip? I can only assume your review is for the River Lee Hotel or perhaps the Kingsley in Cork? I'm sure they will appreciate your very nice review. We would welcome any feedback you might have on us the Heights Hotel Killarney.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty area, hotel and surrounding. Great staff.
Stayed 3 nights in May 2023
Response from Jason D on 3 Jun 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very pretty, and the room was spacious, but it was not air conditioned, and VERY hot in our room (it was May, and 70 degrees outside). Our room faced the sun, had a sky roof in the bathroom that let in the sun, and was a large room with two double beds and a twin bed, and we were given one tiny fan to cool the room. None of us could sleep at night, and it was miserable getting ready in the morning (and I normally am not someone who gets hot easily - I'm usually freezing). We asked for an additional fan to try and sleep at night, but were told they had a shortage of fans. i would not stay here again unless it was the middle of winter.
Response from Jason D on 2 Jun 2023
Dear Guest,Thank you for taking the time to post your feedback. We appreciate that your stay was uncomfortable for which we are very sorry. Hopefully you can appreciate that it's very rarely this hot in Ireland and for 99.99% of the year our main concern is trying to keep the heat in and that is how our buildings are made.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Ronald, New Albany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early for check-in, and the staff gave us the first room cleaned. We were able to rest since we had been up for about 25 hours. We ate breakfast and dinner at the hotel. All the meals were great. The hotel was clean and we saw the crew cleaning the rooms and hallways every day.
Stayed 3 nights in May 2023
Response from Jason D on 30 May 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it.We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jason D on 13 May 2023
Dear Guest,Thank you sincerely for awarding us the maximum possible score, we really appreciate it. We hope to have the pleasure of being at your service again in the near future.Best Regards,Jason DoyleHotel Manager