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Run down property. Shower drain drains slowly, toilet doesn’t flush well, door doesn’t close right, and bed sheets stained. Never again!
Chris
Stayed 1 night in Mar 2024
6/10 Okay
TINA
Travelled with partner
26 Mar 2024
Liked: Amenities
The hotel was nice, but in desperate need of some upgrades. We opted for an upgraded king room with marina view and balcony. Views were nice, but not worth the price they charged. Bathroom door hinges were rusty and when I husband shut the door, we couldn't get it open. We struggled for a couple minutes to get it open. Pool with tiki bar was nice and convenient. Hotel needs a better attention to detail. We were on the first floor and on our final day, it had rained in the morning and the water poured down from the second floor flooding our balcony.
The 2 ladies at the counter were extremely nice. The room was amazing. The pool was clean. The tiki bar had great drinks
Andrea
Stayed 1 night in Mar 2024
4/10 Poor
Valerie, North Port
Travelled with family
13 Mar 2024
Liked: Property conditions & facilities
Disliked: Amenities
It was very noisy and the bar tenders were rude and just nasty attitude, the hotel check in was not great and didn’t feel welcome at all, the fact that the only breakfast was a $16 buffet was not great option and
The drink prices were outrageous for a holiday inn bar I paid less down the road
Travelled with family, Travelled with family and small children
10 Mar 2024
Liked: Cleanliness, staff & service, amenities
Nice hotel! The property and rooms are clean and comfortable though a little dated, things are rusting. Our bathroom door wouldn’t close, so they lost a point for that but definitely recommended and we will come back to stay again.
Our stay at Holiday Inn Key Largo was perfect. Loved sitting on our patio overlooking the canal with the boats and pelicans. All the grounds were beautifully landscaped with secluded seating and was very peaceful. We also enjoyed the hot tub and our drinks at the Tiki Bar. The Gift Shop was nicely stocked and there were plenty of great eating options within a few miles. Would highly recommend.
Rooms are outdated. Did not have hot water. Faucet for the sink was hard to use. Bartender during the day susan was super slow. Took forever to even be greeted and let alone just to get a drink. Bartender at night was awesome friendly and fast.
We only stayed one night and honestly im glad that was it. Staff was super friendly but our room was soooo outdated and we literally had to slam our door to get it close. Carpets were gross too. Kinda bummed i chose this hotel and not my other option i had in mind especially for the price. Would only stay here again if there werent any other hotels available.
I was skeptical for quality and excellence because of the cheaper rate compared to other nearby hotels. Wow, glad we chose this place, pool- beautiful, room- clean, comfortable, staff- caring to your needs. Thanks. We will definitely stay again!
While the rooms were nice and well kept, the carpet needed cleaned (bottom of my feet were brown/black from the carpet) would be my one and only suggestion for them to fix. The property was well maintained, pools were great and several eating options within walking distance and the car parking lot was well lit and secure! I would stay again and recommend to family and friends.
Gerald
Stayed 4 nights in Jan 2024
10/10 Excellent
Wayne
Travelled with partner
25 Jan 2024
Liked: Amenities
Swimming pool area with the Tiki bar was great! Very pretty! Cleaning staff was very friendly
The pools and staff are lovely, however the rooms and exterior are dated and really need to be refurbished. The air conditioning in the room sounded like jet engine each night. The room was adequate but the floor was not mopped each day and was very dirty on our feet. In the end we cleaned it ourselves. This is a good location for restaurants and for access to snorkelling.
Beautiful property and staff was on point. My only complaint was pool temperature. Pool should absolutely be heated. Solar heating at least. I’m a pool guy so that was a big one for me.
peter
Stayed 5 nights in Dec 2023
Response from Jo Ann, Front Office Manager on 12 Jan 2024
Dear PeterThank you for sharing your experience and feedback. We appreciate you taking the time to provide us some insights on where we have done well and also not so well. We will use your feedback to continue to improve our level of service, facility, and guest satisfaction. We hope you will return and provide us another opportunity to be of service.
Response from Jo Ann, Front Office Manager on 12 Jan 2024
Dear CesarThank you for your feedback.
8/10 Good
Brian
Travelled with family
2 Jan 2024
Liked: Cleanliness, staff & service
Convenient stay on main road in Key Largo.
Brian
Stayed 1 night in Dec 2023
Response from Jo Ann, Front Office Manager on 12 Jan 2024
Dear Brian Thank you for sharing your feedback! We are happy to hear you enjoyed your stay with us and all the amenities we have to offer. Please visit us again soon!
4/10 Poor
S
2 Jan 2024
Its overpriced roadway inn.
S
Stayed 1 night in Dec 2023
Response from Jo Ann, Front Office Manager on 12 Jan 2024
Dear SThank you for your review. We are very sorry you did not enjoy your stay. We are constantly working to improve our facility. We hope you will give us another opportunity so you may see the changes we are making
8/10 Good
Eric
28 Dec 2023
Eric
Stayed 3 nights in Dec 2023
6/10 Okay
John
28 Dec 2023
John
Stayed 1 night in Dec 2023
Response from Jo Ann, Front Office Manager on 2 Jan 2024
Dear JohnThank you for your feedback.
8/10 Good
Carol
27 Dec 2023
Carol
Stayed 1 night in Dec 2023
Response from Jo Ann, Front Office Manager on 2 Jan 2024
Dear CarolThank you for sharing your feedback! We are happy to hear you enjoyed your stay with us and all the amenities we have to offer. Please visit us again soon!
Response from Jo Ann, Front Office Manager on 2 Jan 2024
Dear Robert Thank you for sharing your feedback! We are happy to hear you enjoyed your stay with us and all the amenities we have to offer. Please visit us again soon!
6/10 Okay
Prashanth
Travelled with family and small children
26 Dec 2023
Prashanth
Stayed 2 nights in Dec 2023
Response from Jo Ann, Front Office Manager on 2 Jan 2024
Dear PrashanthThank you for your feedback.
2/10 Terrible
durga prasad
24 Dec 2023
durga prasad
Stayed 1 night in Dec 2023
Response from Jo Ann, Front Office Manager on 2 Jan 2024