Deluxe King Room

Reviews of The Hoban Hotel Killkenny

4 out of 5
The Hoban Hotel Killkenny
Ring Road, Springhill, Kilkenny, Kilkenny

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 943 reviews" "
Rating 8 - Good. 411 out of 943 reviews" "
Rating 6 - Okay. 114 out of 943 reviews" "
Rating 4 - Poor. 34 out of 943 reviews" "
Rating 2 - Terrible. 11 out of 943 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Stayed 2 nights in Dec 2023

6/10 Okay

Karyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not worth it. I would have rather spent less and stayed closer to town in a place with better customer service.
Stayed 1 night in Nov 2023

6/10 Okay

Garrett

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chris on 13 Oct 2023
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hoban Hotel. We look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like how the beds were made, sheets constantly coming off showing the mattress, and the bed was just very uncomfortable. But the town was great and so cute.
Stayed 2 nights in Oct 2023
Response from Chris on 13 Oct 2023
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Chris on 13 Oct 2023
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hoban Hotel. We look forward to welcoming you back soon!

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Friendly staff Only complaint is the GPS maps took us on a bit of a goose chase on location
Stayed 2 nights in Sep 2023
Response from Chris on 13 Oct 2023
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hoban Hotel. We look forward to welcoming you back soon!

10/10 Excellent

Lindi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Chris on 24 Sept 2023
We are so grateful for your kind words and 10-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 Excellent

Douglas, Wilsonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time
Stayed 2 nights in Aug 2023
Response from Chris on 24 Sept 2023
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023
Response from Chris on 24 Sept 2023
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 Excellent

timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Staff very friendly.
Stayed 1 night in Jul 2023
Response from Chris on 27 Jul 2023
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban hotel . Your feedback motivates us to continue providing exceptional service to all our customers.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
We really enjoyed our stay in the Hoban, we were able to check in early. Our room was very large and clean. Looked very new and modern. Rooms had an espresso machine which was a nice addition. The breakfast was great with lots of variety. Only small criticism was that the room was very hot trying to sleep and the bathroom door was on a chain and kept slamming so could be an issue if you had kids staying.
Stayed 1 night in Jul 2023
Response from Chris on 29 Jul 2023
We appreciate your feedback and are delighted to know you enjoyed you stay at Hoban Hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.Also Thanks for bringing the noise slamming incident to my attention I will definitely look into this.

6/10 Okay

Verified traveller

Travelled with family
Family stay
On arrival at reception the staff isssued the incorrect room compared to what I paid and booked. Ot took 3 different trips back and forth to rooms until they eventually got it right. There was a language barrier as English is not their first language. The room has no good AC so thr bathroom steams up and room is stuffy and hot. There was no residence bar. Breakfast was advertised to finish at 1030 however there was little food by 0930 and not replaced. The hotel is located in an industrial area and you need a car or taxi to take you to the city unless you like walking in the rain.
Stayed 2 nights in Jun 2023
Response from Chris on 29 Jul 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be pleasure to personally welcome you back to our new and improved hotel!

10/10 Excellent

Danny

Stayed 1 night in Jun 2023
Response from Chris on 29 Jul 2023
Thank you for the 10 out of 10 rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

10/10 Excellent

Veronica

Travelled with family
Perfect location, very friendly staff. Very convenient restaurant. We only had one incident on our last day where my husband and daughter had a run in with the front desk, we were guests and had complementary breakfast with our lodging, the server told them that they were with a bud tour that had just left and needed to pay. They should have simply asked to see our room card to solve their problem but we’re instead rude. These are things that a well trained staff could have easily avoided. Otherwise everything was great and I will stay there again. The location is perfect for those who like being close to downtown but don’t want the congestion. Kudos to the lady who checked us in-she was fabulous!
Stayed 3 nights in Jun 2023
Response from Chris on 29 Jul 2023
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t Stay here Again
Difficult to find even with a GPS. Too far from town. Room very hot, fan didn’t work. Ground floor , diesel vehicle outside window noisy and nauseous smell. Talking loud in the middle of the night. Interrupting our sleep. Restaurant and bar adequate. Staff friendly and did try to help.
Stayed 1 night in Jun 2023
Response from chris on 29 Jul 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be pleasure to personally welcome you back to our new and improved hotel!

10/10 Excellent

Pam

Stayed 1 night in Jun 2023
Response from Chris on 29 Jul 2023
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at Hoban Hotel.Your feedback motivates us to continue providing exceptional service to all our customers.

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Rooms good-sized, but our carpet was stained in a few places.
Stayed 1 night in May 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable hotel at the edge of the city. Good place to stay if you have a car which you will need to drive into Kilkenny.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

6/10 Okay

Kathleen

Travelled with family
Disliked: Amenities
I wasn’t a fan of this property. There were stains in the carpet of our room and the bathroom smelled weird. We think it was the soap but not entirely sure
Stayed 1 night in Apr 2023

8/10 Good

robert

Stayed 1 night in Apr 2023

8/10 Good

Colin, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay. Easy check in and check out. Room was clean and comfortable. Staff was friendly and helpful. Nice breakfast option.

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service
Hotel perfect for a business overnight.
Stayed 1 night in Mar 2023

10/10 Excellent

Bilal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Business & Family Travellers
Conveniently located and not too far away from Kilkenny town centre. Ideal location if you have a car rented with free parking. Clean and tidy hotel with late bar and restaurant and retail park is not far away. Staff were friendly and efficient with speedy check in and check out.
Stayed 1 night in Jan 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

John

Stayed 1 night in Dec 2022

8/10 Good

AUDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower next morning was not hot barely Luke warm, only fault
Stayed 1 night in Dec 2022

8/10 Good

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable.The staff were very friendly and coulnt do enough for you.The water was only lukewarm for the shower and the quality of the breakfast poor.Dinner was fantastic on the other hand.
Stayed 1 night in Oct 2022

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice! Updated amenities. Beautiful bathroom and coffee (two types) included.
Stayed 1 night in Oct 2022

6/10 Okay

Ingraham

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2022

8/10 Good

James

Stayed 1 night in Sep 2022

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate but in kind of a weird location - industrial park out of town. Not too far but nothing around the hotel. It does have it’s own restaurant. We were sick so we didn’t try the restaurant.
Stayed 2 nights in Sep 2022

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2022

8/10 Good

Kayoko, Eastchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice restaurant. Quiet atmosphere, away from center of city. However, it was bit far to walk to the city with luggage and no convenient bus around.
Stayed 2 nights in Sep 2022

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was located beside a very loud lift which was in constant use throughout the night and morning. Also the ceiling in our room leaked during the night and wet clothes in my bag
Stayed 1 night in Sep 2022

6/10 Okay

Kathleen M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic
Stayed 1 night in Sep 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient friendly staff nice food
Stayed 1 night in Aug 2022

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything
Stayed 1 night in Aug 2022

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Theresa at reception was great & responded to our requests promptly. However the maître-de at dinner made refunding of an overcharge very difficult, initially misleading us. We also noticed that he was abrupt with the staff who we felt were very good.
Stayed 1 night in Aug 2022

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony Kilkenny Arts Festival
Staff very friendly. Breakfast was good. Terrace in the rear of hotel great place for a sundowner in the great summer this year
Stayed 2 nights in Aug 2022

10/10 Excellent

Danielle

Travelled with group
This is a lovely, comfortable hotel. The location isn't great for exploring the city, but we were able to get taxis easily. Expensive.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2022

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 10.00am. The very kind housekeeper arranged for us to get changed in a room. Her service and thoughtfulness was so appreciated.
Stayed 1 night in Jul 2022

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only problem was the heat in the bedroom. Sweating throughout our time in the room. The rooms need fans during the summer months.
Stayed 1 night in Jul 2022