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Reviews of Kilford Arms Hotel

3 out of 5
Kilford Arms Hotel
John Street, Kilkenny, Kilkenny

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 528 reviews" "
Rating 8 - Good. 203 out of 528 reviews" "
Rating 6 - Okay. 72 out of 528 reviews" "
Rating 4 - Poor. 28 out of 528 reviews" "
Rating 2 - Terrible. 16 out of 528 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff lady was very cool. Property has been around for a few years but totally adequate. Price was also reasonable. Thank you.
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Basic rooms but perfect location and the staff are great
Stayed 1 night in Dec 2023

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Madeline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We stayed for one night rooms were lovely and comfortable only thing we had some food in the lounge and wasn't a great service we waited to long food our food the salad sandwiche was not nice at all maybe a review of the menu needs looking at and then the breakfast wasn't to good some of the food was cold
Stayed 1 night in Dec 2023

6/10 Okay

patrick, Naas

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pub was great good atmosphere and food and drink
Stayed 1 night in Nov 2023

6/10 Okay

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Talking in next room from 7 am onwards
Stayed 1 night in Nov 2023

8/10 Good

Sheri

Liked: Staff & service, property conditions & facilities
Very nice location for exploring Kilkenny. Simple, basic rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst treatment by Staff and Management!
Staff and Management are appalling. Avoid this hotel. Hotels.com were of no use to use in challenging this hotel on the abuse suffered either.
Stayed 1 night in Aug 2023

8/10 Good

Tracey, Simpsonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Music was playing until 2am, but staff got us into our room many hours before ck in!
Stayed 2 nights in Sep 2023

10/10 Excellent

Chappell

Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Bernard

Stayed 1 night in Sep 2023

2/10 Terrible

Seamus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fire alarm went off twice during the night. Breakfast was not great and the layout was extremely confusion for the price the hotel charged.
Stayed 1 night in Sep 2023

4/10 Poor

mary

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend the Kilford Arms to guests. The common areas are a bit shabby, with worn carpets and scuffed walls. The room is small and not particularly pleasant. The staff seems indifferent. Breakfast is not included. There are better options.
Stayed 1 night in Sep 2023

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely and clean. Staff were excellent and was so handy walking distance to everything.
Stayed 1 night in Sep 2023

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Stayed 4 nights in Aug 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and walkable to everything
Wonderful and clean hotel with easy parking. The morning breakfast option was also very nice; however, there was a young man working there who was clearly sick and coughing and wiping his nose and then handling breakfast items without washing his hands. How do we seen that beforehand we probably would not have eaten there.
Stayed 1 night in Aug 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff were extremely helpful & friendly! The pub was so unique!
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Susan

Travelled with family
Disliked: Staff & service, amenities
Beds VERY hard and no AC but was ok anyway. Most staff was quite unfriendly which surprised me.
Stayed 2 nights in Aug 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room needs a finishing carpenter to retile!
Location of hotel, perfect, easy walking distance to everything in town. We only stayed one night. The bathroom needs attention as the person they hired to Reno. The bathroom should not have been paid the trim did not match up the tub and framing around it need to be resealed And repainted the service at the front desk was terrific. The entertainment at the Hotel PUB was very entertaining.
Stayed 1 night in Aug 2023

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Donna
We stayed for one night. Service at the from desk was great, we had an issue with the TV that was resolved immediately. The entertainment was great ,very engaging with John and we would recommend. /the room was big but out of date. The Tub needs to be resealed and new paint on the box around the tub and it would be fine. Whoever titled was awful. The bathroom was very clean and so was the rest of the room. Very good location and [arking included++ bonus.
Stayed 1 night in Aug 2023

8/10 Good

Jamie

Stayed 2 nights in Aug 2023

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

James

Stayed 1 night in Jul 2023

4/10 Poor

Neil

Travelled with group
Disliked: Property conditions & facilities
Just an expensive room over a pub. Noisy at night, food no god and a weird norse theme for the main hall. Strange setup.
Stayed 2 nights in Jul 2023

6/10 Okay

SHANE

Travelled with family
Liked: Cleanliness, staff & service
Rooms are poor..
Staff very friendly and food good but our room was tiny, dark, no window and took 10 mins from reception to get there. People with mobility issues will struggle as there are a lot of stairs even after taking the lift. It seems as though rooms have just been added without much thought to the guests .
Stayed 1 night in Jun 2023

10/10 Excellent

frances

Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Nicola

Stayed 4 nights in Apr 2023

10/10 Excellent

Bernadette

Stayed 1 night in May 2023

10/10 Excellent

Louise

Stayed 1 night in May 2023

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, nice stuff, very generous breakfast. One little thing: my room was located a little distance from the elevator, so I had to carry my suitcase up and down some staircases.
Stayed 1 night in May 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to spend the night!
The hotel is located in the city center and very accessible to the castle and nice local restaurants.
Stayed 1 night in Apr 2023

8/10 Good

Diarmuid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy until the early hours
Stayed 1 night in Apr 2023

10/10 Excellent

Sarah T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023