Not what I expected
Arrived at the hotel before 4pm. Had 2 rooms booked and only one room was ready, which was fine. I was told the room wasn’t guaranteed until 4pm, but at 4pm it wasn’t ready. Then I was told that it would be ready no later than 4:30pm and that they would call me as soon as it was ready. At 5:00 we noticed that the cleaning lady was done with the room that we were supposed to get, but no call. We called down to front desk and told them that we believed the room was ready, and they agreed. I’m not sure why the room is guaranteed ready by 4pm if there is really no guarantee??? The room that we were waiting on was very clean when we got it, however, the room that was ready had a couple of yellow stains on the carpets...not sure what the stains were from 😬. Also, the mattresses were terrible! We could feel the springs in our backs all night.
The dog that stays on the property was a cute addition and the town of Kilkenny is adorable! Not sure what better options would be for lodging while in Kilkenny, but just know that we had to wait past check in time for a room and that the mattresses need replacing!