Front of property – evening/night

Reviews of The Rhu Glenn Hotel

3 out of 5
The Rhu Glenn Hotel
Slieverue, Waterford

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 68 reviews" "
Rating 8 - Good. 15 out of 68 reviews" "
Rating 6 - Okay. 14 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Stayed 1 night in Dec 2023

10/10 Excellent

Mariusz

Stayed 1 night in Sep 2023
Response from John on 29 Sept 2023
Hi Mariusz,Thanks for your excellent review. Im delighted you enjoyed your stay.Kind Regards,John

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no lift to the room which was down a flight of stairs from reception. The staff offered to help us with our luggage.
Stayed 2 nights in Sep 2023
Response from Melissa on 27 Sept 2023
Hi Elizabeth,Thank you for taking the time to leave us a review. Yes we don't have a lift but we are always on hand to help all our guests with luggage and anything else they might require.Thanks,Melissa

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Beds in family suite were amazing. Tired after our long flight and the beds and bedding were like a dream. So comfortable. Slept soundly. Friendly front desk, restaurant and bar staff. Delicious breakfast Lots of parking. Wish we stayed longer. Hope to return one day.
Response from Melissa on 15 Sept 2023
Good Morning Jo-Anne,Thank you for your very kind and lovely review. We are delighted that you enjoyed everything about your stay and hope to definitely welcome you back very soon.Thanks,Melissa

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from John on 13 Sept 2023
Hi Jennifer,Thanks so much for the excellent rating. Im delighted you had such a positive experience during your recent stay. I hope you enjoyed the rest of your visit to Ireland.Kind Regards,John

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional and accommodating staff. Nice family friendly hotel.
Stayed 1 night in Aug 2023
Response from Melissa on 31 Aug 2023
Hi Elizabeth,Thank you for taking the time to leave us a review. We are delighted you enjoyed your stay and hope to welcome you back soon.Thanks,Melissa

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from John on 28 Aug 2023
Hi Brian,Thanks so much for the excellent 10/10 rating. Im delighted you had such a pleasant stay.Kind Regards,John

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Melissa on 22 Aug 2023
Hi Kathleen, Thanks for the excellent 10/10 review. We are delighted you had such a positive experience and hope to welcome you back soon.Thanks,Melissa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from John on 12 Jul 2023
Hi Everett,Thanks so much for the excellent 10/10 review. Im delighted you had such a positive experience during your recent stay.Kind Regards,John

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from John on 21 Jun 2023
Hi,Thanks so much for the excellent review. Im delighted you has such a positive experience with us. We hope you can stay again in the enar future.Kind Regards,John

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food has a poor quality for the price
Stayed 1 night in Jun 2023
Response from John on 5 Jun 2023
Hi Nicolas,Thanks for the review. Im sorry to hear that you werent happy with our Food. We have a great reputation for good food and service. We hope you find it this way when you visit again. Kind Regards, John

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time ,food was class and the band fantastic..staff very friendly. We will be back again
Stayed 1 night in Oct 2022
Response from John on 7 Oct 2022
Hi Seamus,Thanks for taking time to give us such an excellent review. Im delighted you had such a positive experience with us and enjoyed the entertainment on offer.Warm Regards,John

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Time warp
A hotel in a time warp. grandeur in the main reception and down hill from there. Tiny , old double bed to sleep in
Stayed 1 night in Sep 2022
Response from John on 19 Sept 2022
Hi,Sorry to hear our queen size beds were not suitable for you. Im dissappointed to hear you did not have an enjoyable experience with us.

10/10 Excellent

Colin

Stayed 1 night in Sep 2022
Response from John on 17 Sept 2022
Hi Colin,Thanks so much for the excellent review. Im glad you had such a pleasant experience with us. I hope you can stay when in the area again. Kind Regards, John

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service
The bedroom was cold with no double glazing which meant it was noisy particularly as it’s close to a busy road. Otherwise the food is very good and staff are pleasant.
Stayed 1 night in Sep 2022
Response from John on 17 Sept 2022
Hi Marie,Thanks for the positive review. Im glad you enjoyed the food on offer and our staff hospitable. So sorry if you found the room cold, there has been a quick seasonal change of late. Kind Regards, John

4/10 Poor

Brenda

Stayed 1 night in Aug 2022
Response from John on 26 Aug 2022
Hi Brenda,Im disappointed to hear that you warranted us a rating well below our average. Perhap you could provide some feedback as to why so, and it may help us improve. I was on duty on the night of your stay and wasnt aware of your dissatifaction.Kind Regards,John

10/10 Excellent

Barr Bros Painting

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was excellent. And the staff were brilliant. Would stay there again
Stayed 1 night in Aug 2022
Response from Melissa on 14 Aug 2022
Good Morning, Thank you for your lovely feedback we look forward to welcoming you back again. Thanks, Melissa

10/10 Excellent

Geoffrey

Stayed 1 night in Jul 2022

6/10 Okay

April

Travelled with family
It was during the heat wave. No fans available, understandable no AC. But was told to just deal with it by the desk person. Opened the window and someone smoking outside our window filling the room w/the smell.
Stayed 1 night in Jul 2022
Response from John on 22 Jul 2022
Hi April, Thanks so much for your recent stay while tour the South East. At the time of your stay we had extremely warm weather which was a blessing for our normally rain kissed little country. I`m sorry that we were not prepared for this event. I hope that you might have enjoyed some of the hospitality and food that was on offer. Kind Regards, John

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from John on 18 Jul 2022
Hi, Thanks for taking time to review us. Perhaps some feedback might help us improve. Kind Regards

10/10 Excellent

GLEN

Stayed 1 night in Jul 2022
Response from John on 18 Jul 2022
Hi Glen, Thanks for the excellent rating. We hope to see you again soon, Kind Regards,

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.. Food excellent and staff very nice
Stayed 1 night in Mar 2020
Response from John on 15 Mar 2020
Hi Rita, Thanks so much for your excellent review and kind words. I will pass on your remarks to both kitchen and service staff. Warm Regards, John

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, wonderful stay/food/staff. I would stay here again.
Stayed 1 night in Sep 2019
Response from John on 26 Sept 2019
Hi, Thanks so much for your kind words and excellent review. We really hope you can stay with us again soon. Warm Regards, John

8/10 Good

Gayle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, good service. Breakfast was wonderful.
Stayed 1 night in May 2019
Response from Katie on 8 Jun 2019
Good Evening Gayle Thanks very much for your great review of the Rhu Glenn Hotel Kindest Regards Katie

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Rhu Glenn while sightseeing in the area. Good size clean rooms, that were quiet, despite the location. Easy check in. Food was extremely good and staff exceptional.
Stayed 2 nights in May 2019
Response from Katie on 8 Jun 2019
Good Evening Thanks very much for your fantastic review of the Rhu Glenn Hotel. Kindest Regards Katie

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned home comforts & nice staff
We stayed at Rhu Glenn as our daughters were involved in a Squash competition in Dunhill. They were staying in Waterford centre but we wanted a bit of peace and quiet so booked a hotel a bit further out. Parking is free & there were lots of spaces. We were welcomed by a friendly receptionist & the place was very quaint & old fashioned but in a nice way. It reminded me of a Rugby club or Golf Club. It’s not modern but it was clean, warm & comfortable. And a good price for food & drink. They had a great singer in the bar that night too. If you want a good price to stay overnight with nice home-cooked food & friendly staff I’d recommend this place. It’s a bit like staying at your great auntie’s house but I couldn’t fault it.
Stayed 1 night in Mar 2019
Response from Katie on 12 Mar 2019
Hi Denise Thank you very much for your fantastic review on our hotel and i am glad you enjoyed your stay, I hope your daughters done well in the squash competition and i do hope you will visit us again if your down this way. Kind Regards Katie

10/10 Excellent

PRATHISHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very good. I will return. And recommend
Stayed 1 night in Oct 2018
Response from Receptionist on 7 Nov 2018
Hi Prathishan, That you for leaving a high review on out hotel. I'm glad you enjoyed your stay. Kind Regards, Holly

6/10 Okay

Josephine, co limerick

Liked: Cleanliness, staff & service
Disliked: Room comfort
We were there for a dance .we had a meal before the dance . Beautiful. Our room was nice and clean. After the dance was over . Came back to our room.. could not get to sleep with the noise from the smoķing room and the late bar. I did ring down at 1.30 . And spoke to a girl . She said it would be sorted just for a little while
Stayed 1 night in Oct 2018
Response from Katie on 19 Oct 2018
Hi Josephine Thank ypu for taking the time to review our hotel and I am glad you enjoyed your meal and room, I am sorry about the noise after you had went to bed and I am glad it was sorted out after you rang the desk. Kindest Regards Katie

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. The drunks were too loud but hey it’s Ireland😄🍺
Stayed 1 night in Oct 2018
Response from Katie on 17 Oct 2018
Hi Dan Thank you for taking the time to review our hotel and I am glad that you enjoyed your stay Kindest Regards Katie

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff we very polite, helpful and cheerful. We only stayed one night but they made our stay very comfortable.
Stayed 1 night in Oct 2018
Response from John on 6 Oct 2018
Hi Anna, Thank you very much for the 5 out of 5 review. I`m glad you our staff made you feel at home. Warm Regards, John

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from John on 22 Aug 2018
Hi Sherry, Thanks so much for an excellent review score. We hope to see you again soon. Warm Regards, John

8/10 Good

Scottie, Sunshine Coast Australia

Liked: Staff & service, property conditions & facilities, room comfort
Quiet hotel in nice area nth of city
We enjoyed a good overnight stay and comfortable room
Stayed 1 night in Aug 2018
Response from John on 9 Aug 2018
Hi Scottie, Thanks so much for your kind review. We are glad you enjoyed your stay with us and hope to see you again in the near future. Warm Regards, John

10/10 Excellent

Bill, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Bar food was excellent.
Stayed there one night. Friendly and considerate staff. The desk clerk apologized for the noise from a wedding reception from the previous evening. Generally, though, our stay was quite enjoyable.
Stayed 1 night in Jun 2018
Response from Holly on 23 Jun 2018
Hi Bill, Thank you for leaving such a nice review about our hotel. I'm delighted you enjoyed the bar food and thought the staff were friendly and considerate. Please do return to us if your traveling through as we would love to have you stay again. Kind Regards Holly

10/10 Excellent

Mary, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Katie on 18 Jun 2018
Hi Mary Thank you for your 5star Review Kind regards Katie

6/10 Okay

Bill, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, but the room was on the front of the hotel and this was next to a very busy road. We had to close the window to be able to sleep but the room was too hot. I asked for a fan to cool the room down but there was none available.
Stayed 1 night in Jun 2018
Response from Katie on 18 Jun 2018
Hi Bill Thank you for taking the time to review our hotel, I am sorry there was not a fan available on the night of your stay, as we had surprisingly hot weather we had all our fans already gave out when you had asked. If booking again we will do our best to allocate you a room to the back of the hotel to avoid the road traffic noise Kindest regards Katie

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from John on 2 Jun 2018
Hi Oliver, Thanks so much for taking time to give us such an excellent 5 star rating. We hope to see you again soon. Warm Regards, John

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place excellent excellent staff excellen
Stayed 1 night in May 2018
Response from John on 16 May 2018
Hi James, Thank you so much for the excellent review. We are delighted you were so happy with us and thanks for the kind words about our staff. We hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Waterford and Kilkenny
The food was very good. The staff was very helpful.
Stayed 1 night in Apr 2018
Response from Katie on 2 May 2018
Good Morning Thank you for your kind review on our hotel, we are glad you liked the decor, food and staff. i will also pass on your comments about the mattress unfortunatly as you have posted anonymous i cannot see what room you had stayed in. Kindest Regards Katie

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Hi James, Thanks very much for such an excellent review. We hope to see you again in the near future. Warm Regards, John

10/10 Excellent

Mary B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place to stay Beautiful and friendly staff
Stayed 1 night in Sep 2017

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
We arrived after catching the late ferry from Wales. The website (incorrectly) stated that check in was from 7 am. When we approached reception, whilst surprised at our arrival so early, they gave us a pot of coffee, and prepared a room for us by 8.30 am. We were able to catch up on our sleep which was very much appreciated. The staff were welcoming, friendly and couldn't do enough for us. Room was very comfortable too, and food great. On a rainy day, we didn't need to leave the hotel. Overall a great place and only a short drive from Waterford.
Stayed 1 night in Sep 2017

6/10 Okay

irish eyes, georgia, US

Disliked: Property conditions & facilities, room comfort
Not as advertised.
Some rooms are on lower level with only stair access. One restaurant is closed that is listed on website. Room walls paper thin.
Stayed 1 night in Sep 2017

6/10 Okay

Rob, Sydney, Australia

Disliked: Cleanliness, room comfort
Country Club
We were not looking for anything more than somewhere for the night, This hotel is located a few kms outside of town. We were allocated the accessible room which had no wifi access within the room (Wifi worked up to just inside the door). The bathroom had a smell which suggested a problem with the drains and the bed wasn't very comfortable. The staff were pleasant and what we saw of the rest of the facility appeared nice
Stayed 1 night in Aug 2017

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Don't Stay at the Rhu Glenn
The food and staff were excellent. However, rowdy guests kept us up til 5:00 a.m. when I called to have someone quiet the very noisy party. We feel we should not have had to call. The party should have been quieted ling before 5:00. We were told the manager was at the party.
Stayed 1 night in Aug 2017
Hi Anthony, Thank you for taking time to review so. I am delighted you found our Food and Staff excellent its just a pity this wasnt reflexted in our rating. On the Night you stayed we were requested by other residents to Screen to McGregor Mayweather boxing match. When you contacted me to complain about the noise I immediately closed the area which was affecting you. I apologies for an disturbance. As manager on the Night, I was working, which hardly put me "at the Party". This event was a once off and doesnt reflect the peaceful atmosphere we thrive to create. If feel to warm people to "Don`t stay at the Rhu Glenn is slightly unfair under the circumstances. Your Sincerely, John Mooney

6/10 Okay

Dave

Disliked: Staff & service
Not so great
Bit dissapointed. Food was dissapointing. Blue steak was medium and 30% fat. Room was not great. Had to check out early and place was all locked up. Had to unbolt both doors and push open, leave unlocked to get out.
Stayed 1 night in Aug 2017
Hello Dave, Thank you for taking the time to review the hotel. We are sorry to hear that you didn't enjoy your time here. Our food is usually one of our most complimented areas. Our receptionists start in the morning from 6.45am but we do have an exit door for guests to leave earlier which they can close out behind them. Kind regards, Leanne

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Great value for Money..comfy beds..a good 15/20 mins drive to nearest town but has good bar and food on site.
Stayed 6 nights in Aug 2017
Hi Vicky, Thank you for taking the time to review the hotel. We are very happy to hear you enjoyed your time here with us. Kind regards, Leanne

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just outside Waterford City.
Right on the main road into Waterford so easy to find. 10 minute drive into Waterford, but also close to motorway interchange if you are going to Dublin. Staff very friendly and extremely helpful. Very nice Irish breakfast, but fruit choice at breakfast a bit limited. Bar food was good and reasonably priced. Overall we were pleasantly surprised at how nice the hotel was, considering the price we paid.
Stayed 6 nights in Jun 2017
Hi Sherry, Thank you for such a kind review, we are delighted to hear you enjoyed your time here with us. We take pride in our staff and I will send on your compliments to them. Hope to see you back with us in the near future, Kind regards, Leanne

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Bar food very good.

6/10 Okay

Liam

Liked: Cleanliness, staff & service
Hotel V staff
This hotel is on the outskirts of Waterford so very handy for commute with ample parking. Rooms on ground floor appeared refurbished but after a small problem with plumbing we were kindly offered a room on the lower level which was not as freshly decorated or comfortable. That's said, the staff are excellent, without doubt the hotel,s greatest strength. Couldn't be more helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I would recomend this hotel too my friends the staff are lovely and the food is nice , evening entertainment was fantastic