Dear Royce,Thank you so much for the feedback. We're sorry to hear about any disappointment regarding our accommodations and amenities during your visit. Our team is dedicated to making improvements for the future, so we'll be sure to discuss your comments internally and make changes where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our value and amenities. We wish you well and hope you'll consider giving us another try someday.

Dear Stephen,Please accept our apologies for the miscommunication regarding our pet fee. We understand your frustration and will speak with our team to ensure a similar situation doesn't occur again. Thank you for allowing us to host you, and we hope your future travels are pleasant.

Dear Chelsie,It is regrettable that you did not enjoy your visit. We apologize for any way in which we failed to meet your needs, and we will use your feedback to improve the guest experience. As your travels continue, we wish you well.

Dear Dustin,We're sorry to hear about any disappointment in our amenities during your visit. Our team is dedicated to making improvements, so we'll be sure to have our maintenance team look into your comments further. Thank you, and we hope you will give us another chance soon.

Dear Lori,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to meet all of your expectations. We will be sure to share your review with our team as feedback for improvement. Please book another stay with us in the future so we can show you a much better experience.

Thank you for taking the time to share your thoughts after a recent stay with us. We are disheartened that we were unable to meet all of your expectations. However, we hope that you were able to reach out to our front desk for assistance with your concerns. We will be sure to share your feedback with our team for immediate improvement. Please consider visiting us in the future so we can show you a much better experience.

Dear James,We appreciate you reaching out to share your feedback. It is disappointing to see that the condition of our property and some aspects of your stay fell short of meeting your expectations. Your concerns will be addressed right away. It is our hope that you will come back to see how we have improved. Until then, safe travels.

Dear Tabatha,Your concerns have been heard, and we will be sure to work closely with our housekeeping team to ensure our high standards for cleanliness are upheld when preparing rooms. It was a pleasure to have you as our guest, and we apologize that this was your impression. The next time you are in Klamath Falls, we would be grateful for another opportunity to show you a better stay we know we can provide.

Dear Bradshaw,We apologize that your stay with us fell short of your expectations, as we want all our guests to have a perfect experience. Your feedback is essential and will help us to improve areas of our hotel that matter most to our valued guests. Thank you for taking the time to write your review, and we hope you have safe travels.

Dear Ailin,Thank you for taking the time to share your thoughts with us. Our team makes sure to provide our guests with the highest quality standards of stay. Please feel free to share suggestions on how we could have improved your stay. We hope to welcome you back so we can show you a five-star experience.