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Reviews of Atelier Aparthotel by Artery Hotels

3 out of 5
Atelier Aparthotel by Artery Hotels
Topolowa 40, Kraków, Lesser Poland

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 258 reviews" "
Rating 8 - Good. 121 out of 258 reviews" "
Rating 6 - Okay. 45 out of 258 reviews" "
Rating 4 - Poor. 18 out of 258 reviews" "
Rating 2 - Terrible. 9 out of 258 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old fashioned and dated but fairly close to the centre
Stayed 4 nights in Nov 2019

10/10 Excellent

fred, kyiv, Ukraine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very quick & easy check in! One single form to sign my name. Staff is VERY helpful with printed maps & directions to the places i wanted to go. In 35 years of travel, i have NEVER seen a better Breakfast buffet than the Hotel Atelier has! Excellent food variety! Even though the Breakfast costs $10 USD extra, it was the absolute best part of this hotel's offerings to guests. Also, (for anyone needing to go to the Ukraine Consulate) the Consulate is very close; about an 8 minute walk.
Stayed 1 night in Nov 2019

8/10 Good

TIRANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Very cozy and clean room, nice and quiet as well, with the window facing the courtyard. Bathroom very clean and plenty of room under the shower. Faultless service, the lady at the reception ( didn’t catch her name, I was checking in around 1 am on Monday, 16th September ) was extremely helpful and polite. Overall a very pleasant experience.
Stayed 1 night in Sep 2019

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place easy to find. Would go again
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Terissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very helpful friendly staff, gave me lots of tips for exchanging money, things to see and places to eat. Great location in shopping center with night life. Close to train station.
Stayed 1 night in Apr 2019

6/10 Okay

galya, philadelphia

Liked: Cleanliness
Short visit to Krakow.
We stayed for 3 nights and were offered a room on the last 5th floor. The elevator only works up to the 4th floor and then you have to climb the spiral staircase upwards. it's a little uncomfortable.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price hotel not far from the old town
A short 10 minute walk from the old town, the hotel was just what we required for a New Year's Eve break. Hotel clean and easy to find. I would recommend to all.
Stayed 3 nights in Dec 2017

8/10 Good

Frank

Liked: Property conditions & facilities
Disliked: Staff & service
Super staff!
Very small room and with carpets. That's the reason for low points in cleanliness. But staff is super friendly and helpful in any way possible and speaks English very well (not many do in Poland). Neighborhood is quiet but with few possibilities to eat out. Walking distance from the main station. All in all a pleasant stay.
Stayed 3 nights in Jul 2017

10/10 Excellent

alan, llantwit major, south wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Friendly staff and good digs gave us everything we needed on our stay. Second time here and I will definitely come again thanks for your hospitality

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place to stay
Close to the main square about 15 mins walking. Hotel staff are very helpful. Would stay again.

8/10 Good

Gemma, West Sussex

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable, convenient location
Hotel is an easy walk to the main attractions. The room is roomy, clean and comfortable and housekeeping is excellent. The staff were exceptionally lovely and on the day that I took a trip out I was able to order a packed lunch from reception for 20PLN to take with me which was brilliant. The only thing I did not like about the hotel is there is no way to lock the room once you are inside it and as a lone, female traveller, I wasn't completely relaxed with sleeping somewhere that theoretically anyone could gain access to by just pushing the door handle. Luckily nobody did but it would just give me a bit more security to actually be able to lock it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the center
The hotel had a wonderful and friendly staff. The hotel was super close to the town center and was convenient to most of the places we wanted to see. The room was comfortable and clean.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near city centre
When we first arrived checked in to find that out room was two single beds instead of one double bed. The water kept turning itself off to cold when in the shower. Very creeky floor boards. Had to change bed sheets as there were some sort of bugs crawling on it. They don't tell you when you need to check out either. I wouldn't recommend this hotel to anyone if there wanting a conformable stay. It's more for roughing it up.

10/10 Excellent

claudia lavelle, cl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main square and shops
Hotel staff where amazing, very helpful. The hotel was very clean but the bed was very uncomfortable. Very close to the station and the main square and shopping centre. Would definitely recommend a stay at this hotel

10/10 Excellent

Jackie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a short stay
Close to main square, 15 min walk with easy route Excellent and helpful reception staff Basic but clean and had everything I needed

8/10 Good

Tracey, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
city break
We stayed at the Atelier for two nights, the staff were friendly, the room was reasonably clean tho bit dusty in places but hey, we were using it as a base and only sleeping there so we weren't overly bothered. Breakfast was good and there was ample choice for a continental breakfast, cereals, fresh fruit, cold meats, cheeses, bread, fruit juices, toast, jams and of course plenty of tea and coffee. The hotel is slightly out of the way from the main square but only 15 minutes walk so not a problem.

10/10 Excellent

Dolores, Martinez, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was located on the 5th floor with no elevator access; not so good when you have an knee problems

8/10 Good

Jefferson, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for the main Krakow Glowny railway station
24 hour manned reception. Reception and other staff friendly and helpful . Breakfast buffet is good value as was the hotel itself. Good showers in the rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely staff and very clean hotel. A little outdated but overall a fabulous stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel close to train station
A pleasant enough stay for the money. The hotel staff were friendly and spoke good English.

8/10 Good

Jean W.

Liked: Cleanliness, room comfort
it met our need.
It served our purpose. We needed an overnight in Krakow for 3 people and the room worked. It was clean and friendly. We arrived late, but slept in and left. Providing parking was a bonus.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncle with his nephew on Holiday in Cracow
I enjoyed very much staying at this hotel. When we arrived our room was already we were in number 51 it has a big bathroom and good Room. The thing to is that you were not awakening by other guests it was nice and quiet.. The room was cleaned every day we were at this hotel for 10days.The Breakfast room is on the ground floor and with all tasty food for breakfast.
This was near the Galleria krakowska

2/10 Terrible

LS, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dreadful
We arrived for a two night stay to be greeted by a small and cramped reception area (the photographs the hotel provides on its website and on Expedia are extremely deceptive). The male receptionist was friendly and knowledgeable and quickly processed our check in to our rooms. Our rooms on the third and fourth floors proved the extent of the photographic deception. The rooms are small, and consist of a single wooden wardrobe, two wooden chairs, a table, TV with a limited number of channels, a low MDF wooden structure covered by a very weak and unsupportive 3/4 double mattress. The bedding is of good quality but you will leave this hotel with a bad back - both of us did. The bed is dreadful and I can't remember waking up as often throughout both nights. The standard is hostel, not hotel, quality. The photographs don't tell the truth. In the corner of the room is a tiny table with kettle, but generous amount of tea and coffee. Free fizzy and still water are provided for your first night, but neither were replenished on night two. The bathroom was cramped, and the shower had a semi blocked waste outlet. The carpet was old, and the curtains were off the rail in places. Due to having bulk occupancy, this place attracts groups, in this case, a large group of noisy, unsupervised Spanish teens who sat in the halls, banged on doors and screamed without challenge. I complained to the hotel but was told they were excited due to their earlier Auschwitz trip! Not recommended at all.

10/10 Excellent

Debbie, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Atelier
The hotel was lovely about a 15 min walk to the centre

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Economical hotel, not to far from main attractions
Economical hotel not far from main attractions, we had room only but there was breakfast facilities, staff very accomodating and friendly, hotel situated in a quiet street and near to bus and train station. Thoroughly enjoyed our stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room for improvement
Room was dark, beds were really uncomfortable. Staff very nice, close to railroad station and Galleria Krakowa mall. Bathroom light went out twice in 2 days, the second time with a mild explosion. Paid parking is OK, though very narrow to access.

10/10 Excellent

Laura , West Midlands

Liked: Cleanliness, property conditions & facilities, room comfort
Very good value.
We weren't expecting much given the price of this hotel but were pleasantly surprised. The room was large & very clean. Daily housekeeping service so we always came back to a clean & stocked up room. The hotel staff were friendly. It's about a 10 minute walk to the main square but the route is easy. I would definitely recommend this hotel.

6/10 Okay

Europe hotel specialist

Liked: Cleanliness, staff & service, room comfort
Good budget hotel
Location is about 8 mins walk from Krakow Glowny station. Bit remote and difficult to find if you don't have a map. staff were nice and friendly, English speaking. Was given a room with 2 single beds wasn't too happy with it but was Ok. Good shower. Comes with coffee/ tea and kettle in room. Hair dryer included as well. However there was no Air- conditioning but there is a fan though. Wasn't hot so it is still bearable. Overall it's a good hotel if you are on a budget.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful hotel stall
Lovely hotel, about 10 minutes walk from the old town square. The hotel staff were very friendly and helpful.

6/10 Okay

traveller, Germany

Liked: Staff & service
Disliked: Room comfort
Could not get any sleep!
Stayed for four nights and didn't get one night of full sleep! The bed and covers were rough and uncomfortable and the street noisy (I was given a room on the first floor) ... Every time a guest checked in during the night or an upstairs guest went to the washroom, It woke me up... Even the slightest movement ecoed! So although the hotel is located strategically close to the old town and market square, I wouldn't suggest it to anyone..

8/10 Good

Ra, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel
Felt like the hotel was quite traditional. 10 minute walk from the main square. Would stay again.

8/10 Good

alisdair, workington

Liked: Cleanliness, staff & service, room comfort
Quiet, comfortable and clean,
Hotel situated 20 mins stroll into town on a quiet side street. Stopped here for 4 nights arrived at 10.00 am, a room was already ready. Staff helpful, pleasant, curious. Room, although small, was OK, as we only were there to sleep in it. Clean, warm, tea and coffee, replenished daily. Had a breakfast buffet, but didn't need it

8/10 Good

Ridhhima, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Location was very convenient for us, 5 minutes from the train and bus station. Staff very polite and helpful.

10/10 Excellent

Shoelady, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Hotel
My niece & I stayed here for 4 nights and we had a great time. The staff were helpful at all times. They organised a trip to the salt mines and we had a brilliant day. The hotel is very central and only 5 min walk from the main bus & train station. It's a 5 star hotel in my opinion

8/10 Good

Connor, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel perfectly situated to the main square
Me and my girlfriend stayed here for 4 nights. Was a great experience. I wanted it to be special as she was heading away and the hotel staff done there upmost in preparing the room as I wanted, giving me the room I wanted and then whilst there helped up to organise ourselves for the tours etc.

8/10 Good

Squirrells, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive Hotel near to bus/train station
My husband and I enjoyed a great stay at this hotel for 3 nights in March, 2014. The location is excellent, just a 5 minute walk to the main train and bus station and big shopping centre. Staff were very friendly and accommodating and spoke fluent English. Our room was located on the fifth floor and quite small, however the bathroom was enormous! with corner bath, walk in shower etc. It was extremely warm and comfortable. We did not use the restaurant at all so cannot comment on it, but used the many local restaurants, coffee shops and bars for eating out which was extremely cheap.

8/10 Good

lynne, northern ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel nice and clean close to town centre.
We wanted to see krakow and where we stayed enabled us to do so. Reception staff were very accommodation which proved very helpful for two girls traveling. We would highly recommend a stay in this hotel. Our sightseeing was an experience indeed. If returning to krakow again we would most certainly try and get the same hotel again

10/10 Excellent

judy, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful an was close to everything,
Loved every minute!! A great experience! Auchwich and salt mines is a must do!!

8/10 Good

Anne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel
The hotel is about 5mins from the trajn station. the receptionist let us check in early she was very kind We are so tired from overnight train. We had breakfast but nothing so interesting , the surrounding doesnt look so safe but it is actually safe. I will recommend this hotel.

8/10 Good

Meagan, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel for the price. The hotel reception was great. One of them recommended me to a great place to eat and they were there for any questions I had. I had a newly done room which was redone nicely. The breakfast in the morning was basic, it was good for someone on the go. I would highly recommend this hotel because of the price and what you get for it.

10/10 Excellent

jo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice few days in beautiful Krackow
Atelier is a lovely hotel, with friendly helpful staff. I would thoroughly recommend this hotel to anyone. We look forward to visiting again.

10/10 Excellent

chris, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very clean and nicely decorated and close to the station.

8/10 Good

Linda, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Friendly and helpful staff. 15 minute walk to the main square. Big rooms.

10/10 Excellent

Ariel, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus/train stations taxi and good service
The train and bus stations are within walking distance. I booked a trip to Auschwitz and the hotel is listed as a pickup point. the person showed up on time the very next day and took me to the place and returned me....service is great....breakfast is ok. internet is not so fast but then again its a temporary stay. I would definitely stay there again.