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Reviews of Hotel Wawel

3 out of 5
Hotel Wawel
Ul. Poselska 22, Kraków, Lesser Poland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 679 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 34 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 0 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravindran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. I will definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent four nights in at Hotel Wawel which was excellent in every way. Location is a short walk from all of the main attractions in Krakow, the castle, Jewish Quarter, Main Square in Old Town but still blissfully quiet. Tons of restaurants in the immediate vicinity. Only took us a 25min walk to and from the train station to get the airport shuttle. Room was spacious and super clean. Bathrooms were also modern and very clean. No tea/coffee making facilities in the room but a free coffee/tea/hot chocolate machine on the first floor which was even better, delicious coffee. The staff were very friendly, helpful and knowledgeable. They were attentive and assisted us in booking a couple of day excursions with hotel pick-up. Breakfast was wonderful with pretty much anything you could want, and at convenient times for all (7-10). Would stay here again without any hesitation in the future.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness
Beautiful hotel. Well located in the city with many convenient amenities.
Stayed 3 nights in Dec 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything you would want. Lovely hotel for good price.
Stayed 3 nights in Dec 2023

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guests
Very clean, good size room, fantastic City centre location. Will definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

marek

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel in a quiet neighborhood yet close to shopping and dining
Stayed 8 nights in Nov 2023

10/10 Excellent

Natalie, Qawra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was good breakfast good variety of food room small but good
Stayed 3 nights in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay to visit Krakow
The hotel is ideally located for exploring the main areas of Krakow, with virtually everything we visited within walking distance. The staff were very friendly and helpful. Our room was clean, comfortable, nicely decorated and quiet. The hotel was clean with varied artwork on the walls. Breakfast was excellent with a good selection of hot and cold meats, eggs, cheeses, fruit, cereal and breads. Complimentary water is provided in the rooms and there is a complimentary coffee area on the first floor. The Czarna Kaczka (The Black Duck) restaurant which can be accessed through the hotel lobby is excellent, and is very popular so booking in advance is recommended.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sean

Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, the staff were friendly and helpful. Location is very good
Stayed 4 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and friendly,helpful reception staff. Didnt like breakfast staff. They could learn from reception. Not a smile from the tall male in 3 days. Also wasnt made aware that hotel bill had to be paid in cash. Extremely inconvenient.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cynthia

Stayed 3 nights in Oct 2023

6/10 Okay

Bonnie

Stayed 3 nights in Oct 2023

10/10 Excellent

Stuart

Travelled with group
Liked: Amenities
The whole experience of our stay at the Hotel Wawel was first class.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kenneth Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel staff and a lovely place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Berta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My companion and I cannot speak highly enough about the staff and all round facility as a whole. They were accommodating, courteous and helpful in every way, and we’re a great part of making our stay in Poland a memorable one. As for the facility itself… quaint, clean and couldn’t have been more central in its location. We would highly recommend this hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is warm, friendly & welcoming. It is spotlessly clean, restaurants on the same street, quite & restful. The staff are helpful & polite. I would definitely recommend this hotel.
Stayed 4 nights in Oct 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Nice location and beautiful hotel interior
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was responsive and facilities always clean

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kerry

Stayed 4 nights in Sep 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and the hotel was nice.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for three night recently. Fantastic location, walking distance to the Old Town. It’s very peaceful and quiet with lovely, friendly staff. The free breakfast was amazing too.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yaropolk

Liked: Cleanliness, staff & service, property conditions & facilities
Charming. Very helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the centre of Krakow but up a quiet street so you are away from the noise but still have easy access to the sights. The hotel is well decorated and really clean. The staff on reception are helpful. Great breakfast!
Stayed 4 nights in Aug 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First air conditioning in Poland! Helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Danuta, Oceanside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. It will be my hotel forever!
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

kamil, Ansonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 6 different hotels over two weeks in 5 countries and hotel WAWEL was the best of all! Place have super nice location , elegant lobby with connecting restaurant , rooms are super large that make you feel like you just bought home of your dreams This hotel convince us to come to Cracow again and spend more time on this beautiful city THANK YOU !
Stayed 1 night in Aug 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Clean spacious room. Nice breakfast.
Stayed 3 nights in Jul 2023

10/10 Excellent

Allan Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of the old town. Everything is in easy reach. Very helpful staff. Super dining options adjacent to the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent hotel!
Stayed 1 night in Jul 2023

10/10 Excellent

Douglas

Wonderful. I’ll be back.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Closemtom Central Market, quiet, pleasant services.
Stayed 1 night in Jun 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel…. But warm!
The hotel is in a great location, very close to old town. However the room was hot for a full day after we arrived because it was so hot to begin with and the air conditioning didn’t really cool It off all that well
Stayed 2 nights in Jun 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
We made use of the small lounge with a coffee machine.on the first floor. The coffee could have been better!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel in a very convenient location in Krakow Old Town. The reception staff are very friendly and helpful. Breakfast is good with plenty of variety but unfortunately the staff let it down. Some staff were still wearing their outdoor jackets and going in and out to vape whilst the food was there. Some, but not all, of the breakfast staff need to smile more, even if they don't understand the language a smile goes a long way. Overall a lovely old hotel that I would definitely recommend.
Stayed 4 nights in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the customer service, amenities, breakfast, and the comfort of the room! My only regret is that I couldn’t stay longer :(
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
We obtained absolutely different room, then was on the picture by booking. Not so nice and old design.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
We obtained absolutely diferent rooms as was ordered and on the picture. No so nice and only with small single bed, nit 140cm.
Stayed 1 night in Jun 2023

10/10 Excellent

Mieczyslaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed by the quality of the hotel, the helpfulness of the staff and the excellent breakfasts. This was fantastic value for money.
Stayed 10 nights in May 2023

8/10 Good

Joyce

Stayed 4 nights in May 2023