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Reviews of Hotel Saski Krakow, Curio Collection by Hilton

5 out of 5
Hotel Saski Krakow, Curio Collection by Hilton
Ul. Slawkowska 3, Kraków, Lesser Poland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 120 out of 135 reviews" "
Rating 8 - Good. 10 out of 135 reviews" "
Rating 6 - Okay. 3 out of 135 reviews" "
Rating 4 - Poor. 1 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. !!
Stayed 3 nights in Apr 2024
Response from Anastasiia on 16 Apr 2024
Dear Graciela, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay. We are glad that your stay at our hotel was pleasant. Hope to seeing you nearest future!Kind regards, Anastasiia GrebeniukAssistant Front Office Manager

10/10 Excellent

CLAIRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 star in every aspect
Stayed 2 nights in Apr 2024
Response from Andrea on 11 Apr 2024
Dear Claire, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon. Kind Regards, Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

IAN

A superb hotel with great facilities. Excellently situated next to the main square, the rooms were decorated to a very high standard. The pool, sauna and steam room were good as well as the gym. Limited menu but what was available was excellent. The only one comment I would make is that the hotel would benefit from having English breakfast tea. I did ask twice but was advised they didn’t have any. If they stocked some, it would make things perfect!
Stayed 4 nights in Mar 2024
Response from Anastasiia on 29 Mar 2024
Dear Ian, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We would like to inform you that all comments will be forwarded to the appropriate departments.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel very clean brilliant staff room was superb pool and spa area was great 5 star place to stay
Stayed 2 nights in Mar 2024
Response from Anastasiia Grebeniuk on 25 Mar 2024
Dear Terry, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, wouldn’t stay anywhere else if I come back to Krakow. Staff were polite, attentive and kind. Rooms were clean and very nice. Breakfast was lovely and the bar/restaurant is great. Very convenient location.
Response from Anastasiia Grebeniuk on 25 Mar 2024
Dear Jack, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Mar 2024
Response from Anastasiia Grebeniuk on 10 Mar 2024
Dear James, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

6/10 Okay

Daniel

Stayed 4 nights in Feb 2024
Response from Anastasiia Grebeniuk on 22 Mar 2024
Dear Daniel, Thank you for choosing our legendary hotel. Thank you for your review, more information about your stay will help us improve our services. We hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Piotr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel. Great staff, very professional. Amazing design of the room and specially bathroom. Very very comfortable bed 🛌
Response from Anastasiia Grebeniuk on 26 Feb 2024
Dear Piotr, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us. We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Glenn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. The accommodations were first rate. They were only seated by the courtesy and effort of the staff who went out of their way to make our trip the very best we definitely recommend this hotel.
Stayed 4 nights in Dec 2023
Response from Anastasiia on 17 Jan 2024
Dear Glenn, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

sammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, focus on details
The hotel is lovely, the fit and finish of the build is top notch and some of the attention to details are spot on. Food and drinks are nice, the breakfast was freat and again small attention to details were top class (choices of codiments such as Tabasco, Sriracha and real Maple syrup) A few areas which could be better (so you can make the most of it) explanation of the heating and lighting system, especially the underfloor heating, it would be great if you could screen mirror so that you can use the large TV's in the room (this is quite common these days). A second bench in the gym would be handy, there was loads of spare secondary equipment but only one bench which meant in a huge space only one person could use the weights. Finally there is no one to help with the bags, which is odd in five star hotel, fine for us as we re young (ish) but may be a problem for others.
Stayed 7 nights in Dec 2023
Response from Anastasiia Grebeniuk on 17 Jan 2024
Dear Sammy, Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We sincerely appreciate your positive comments and are thrilled to hear that you found the hotel lovely, with top-notch build quality and excellent attention to detail.Regarding the absence of assistance with bags, we apologize for any inconvenience this may have caused. We have a bellman on shift, probably by coincidence he was not present in the lobby at the time of your arrival but was either helping with the luggage or was in the parking lot with the car. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

joanna

Stayed 1 night in Dec 2023
Response from Anastasiia on 29 Dec 2023
Dear Joanna, We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very centrally located and was beautiful. The room was very spacious. We were right next to the main Christmas market and a number of great restaurants.
Stayed 1 night in Dec 2023
Response from Anastasiia on 24 Dec 2023
Dear Robert, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel within a few yards of main square. Immaculate and stylish
Stayed 2 nights in Dec 2023
Response from Anastasiia on 19 Dec 2023
Dear Simon, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, especially friendly staff.
Stayed 1 night in Dec 2023
Response from Anastasiia on 18 Dec 2023
Dear Mary, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were lovely. The facilities are excellent. Breakfast was excellent. The spa area was excellent. Perfect.
Stayed 5 nights in Nov 2023
Response from Anastasiia Grebeniuk on 18 Dec 2023
Dear Lorna, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

gerwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Anastasiia on 8 Dec 2023
Dear Gerwyn, Thank you for taking the time to share your fantastic 10* rating about your recent experience with us. We would love to have you stay with us again when you are next in the area!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

8/10 Good

Helen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Nov 2023
Response from Anastasiia on 29 Nov 2023
Dear Helen, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We are extremely happy to know that you enjoyed everything and hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Luxurious new renovation. Staff was not helpful, we're a couple, presented both passports but reception was reluctant to give 2 keys. We asked for a corkscrew and they told us we had to buy one or pay a corkage fee to have wine in our room.
Stayed 3 nights in Nov 2023
Response from Anastasiia on 19 Nov 2023
Dear Jeffrey, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We would like to inform you that we were waiting for a key delivery, which is why we could only issue one key at a time. We apologize for any inconvenience. All your comments regarding the corkscrew have been forwarded to the F&B manager. We would like to clarify that there may have been a misunderstanding, as we provide corkscrews to guests upon request without any charges.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Phil

Liked: Staff & service, property conditions & facilities
Great location, lovely hotel
Stayed 3 nights in Nov 2023
Response from Alina Chichvarina on 11 Nov 2023
Dear Phil,Thank you so much for taking the time to share with us your impressions regarding your recent stay in our Saski Hotel.We're glad the service you received was worth highlighting.Looking forward to welcome you back in our legendary Saski hotel!Warm regards,Alina Chichvarina Front Office Supervisor

10/10 Excellent

Edward, Kittanning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but excellent hotel and great location
Stayed 2 nights in Oct 2023
Response from Anastasiia Grebeniuk on 7 Nov 2023
Dear Edward, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
Exceptional hotel! I am super fussy and I could not fault this hotel in any way, fantastic service from wonderful staff, stunning hotel and perfect location.
Stayed 3 nights in Nov 2023
Response from Anastasiia Grebeniuk on 7 Nov 2023
Dear Esther, Thank you for choosing our legendary hotel.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Sylwia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Krakòw. So close to main attractions. Great, helpful and polite staff and amazing restaurant (make sure to try their version of tomato soup).
Stayed 2 nights in Nov 2023
Response from Alina Chichvarina on 5 Nov 2023
Dear Sylwia,Thank you for your glowing review of our hotel. We are pleased to hear that you had an enjoyable stay and that our staff and services met your needs.Your kind words are a great source of motivation for our team as we work hard to ensure every guest has a positive experience. We hope to have the pleasure of hosting you again in the future.Best regards, Alina Chichvarina Front Office Supervisor

10/10 Excellent

Magda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a true charm! Beautifully decorated, simple but elegant. Room size was awesome, bed very comfy and awesome bathroom. The service was superb specially Vlodi at the bar. He was so friendly and respectful. Vlodi went above and beyond every night we went to the bar. He is a great ssset to this hotel.
Stayed 3 nights in Oct 2023
Response from Anastasiia on 3 Nov 2023
Dear Magda,Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

8/10 Good

Simon

Stayed 3 nights in Oct 2023
Response from Anastasiia on 18 Nov 2023
Dear Simon, Thank you for sharing your 4* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Olena, Stamford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Everything was perfect, thank you!
Stayed 2 nights in Oct 2023
Response from Anastasiia on 26 Oct 2023
Dear Olena, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

6/10 Okay

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A few suprises
Hotel is beautiful and located in the best location of Krackow. Staff is excellent. The concierge was very helpful. Issues are bathtub too high for an elderly person to get into. My mom could not shower there safely. Additionally, I booked two rooms, with one that was supposed to be delux. It was the same exact room as the other but cost $150 more. A bit of a bate and switch. I also took home the hand wash/body creme that we opened and used for 3 days and to my suprise I was charged $35.00 for it. I didn't need it, but did not want it thrown away. Certain many people make the same mistake, over and over again, knowingly adding to their coffers.
Stayed 3 nights in Sep 2023
Response from Anastasiia on 22 Oct 2023
Dear Susan, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.At the guest's request, we can always change the room to one with a shower if the hotel's occupancy allows for it. We confirm that you have reserved one standard room with a courtyard view and another deluxe room with a city view, which is larger than the standard room and comes at an additional cost. The cosmetics in the room are not single-use; they are attached to the wall, making them non-removable. There were no reports of missing cosmetics upon check-out. After your departure, housekeeping reported the absence of cosmetics in the room, and as a result, you were charged for them.We would like to remind you that our reception is open 24/7 and is always available to assist you.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true oasis at the heart of Kraków’s old city. The Saski provides all the modern amenities one would expect of a Hilton in a location literally 50 fee5 away from Kraków’s main market square. The rooms are stylish and super comfortable and the breakfast is to die for. A wonderful hotel all around.
Stayed 1 night in Sep 2023
Response from Anastasiia on 11 Oct 2023
Dear Mr. Andrew,Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Suzette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Poland for 4 nights at the hotel Saski. It was everything we wanted! Super close to the main square, walking distance to all restaurants and shopping. We only had to taxi to and from the airport and the hotel schedules that for you. The beds were very comfortable, everything was new and clean. Great housekeeping, used their laundry service and it was very reasonably priced. We can’t wait to go back and stay here again!
Stayed 4 nights in Sep 2023
Response from Anastasiia on 2 Oct 2023
Dear Suzette, Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us. We hope to visit again in the near future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Vanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Anastasiia on 28 Sept 2023
Dear Vanya, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We are extremely happy to know that you enjoyed everything and hope to visit again in the near future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Really enjoyed the spa.
Stayed 1 night in Sep 2023
Response from Anastasiia on 27 Sept 2023
Dear Susan, We are excited to see your 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Kritika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you for making my stay comfortable
Stayed 1 night in Sep 2023
Response from Anastasiia on 27 Sept 2023
Dear Kritika, We are excited to see your 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Doug

Stayed 1 night in Sep 2023
Response from Alina Chichvarina on 9 Oct 2023
Dear Doug,Thank you for taking the time to share your experience regarding your recent stay in our hotel. It was our pleasure to host you and deliver the services to your full satisfaction.We would be honoured to host you again in our legendary Saski hotel!Warm regards,Alina Chichvarina Front Office Supervisor

10/10 Excellent

Vytautas, Long Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Sep 2023
Response from Anastasiia on 21 Sept 2023
Dear Mr Vytautas,Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - staff are very attentive and friendly. Great location for walking around and exploring.
Stayed 2 nights in Sep 2023
Response from Anastasiia Grebeniuk on 11 Sept 2023
Dear Rose, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We are extremely happy to know that you enjoyed everything and hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Anastasiia Grebeniuk on 11 Sept 2023
Dear Molly,Thanks for the great 10* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. The staff at the lobby desk were just the best. Elegant but friendly service. We were very impressed with this hotel and will stay in more of the Curio Collection hotels. Definitely would recommend.
Stayed 2 nights in Aug 2023
Response from Alina Chichvarina on 9 Sept 2023
Dear James,Thank you very much for choosing our hotel during your trip to Kraków. It is a pleasure for us to read such positive feedback. Our Guests comfort is our priority. Looking forward to welcome you back in our legendary Saski hotel!Warm regards,Alina Chichvarina Front Office Supervisor

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Aleksander on 6 Sept 2023
Dear Martin,We are thrilled that you enjoyed your stay so much! Thank you for taking your time to post this review. We really appreciate it. We really hope to see you in the near future.Warm regards from Kraków!Aleksander DzieduszyńskiFront Office Manager

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Anastasiia Grebeniuk on 31 Aug 2023
Dear Fabiola, We are happy to see your great 10* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Edward

Stayed 3 nights in Aug 2023
Response from Anastasiia on 21 Sept 2023
Dear Mr Edward,Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service! Great hotel!!
Stayed 2 nights in Aug 2023
Response from Anastasiia Grebeniuk on 28 Aug 2023
Dear Andreas, This is great! Many thanks for your 5* rating. We are so happy that you enjoyed your experience at our hotel. Please come again!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023
Response from Alina Chichvarina on 17 Aug 2023
Dear Timothy,Thank you for taking the time to share your experience regarding your recent stay in our hotel. It was our pleasure to host you and deliver the services to your full satisfaction.We would be honoured to host you again in our legendary Saski hotel!Warm regards,Alina Chichvarina Front Office Supervisor

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Old Town
I had a great day at the Saski in Hilton. The people at the front desk, especially Margaret, really did their best to make sure that I was taken care of. They upgraded my room and it was lovely. Wonderful bed, wonderful linens, great, blackout curtains, and a really nice updated bathroom. The hotel is clean, the breakfast is luxurious, and the staff really tries to go above and beyond to make sure that you’re happy.
They gave you a Nespresso coffee maker in the room and it makes delicious coffee
Not a great shot of the room, but believe me, it feels great and it’s luxurious.
Stayed 2 nights in Aug 2023
Response from Anastasiia Grebeniuk on 31 Aug 2023
Dear Harry,Thank you for choosing our legendary hotel and for taking the time to share your impressions about your recent stay.Thank you for the special recognition for our team. We hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

8/10 Good

Angus

Stayed 3 nights in Jun 2023
Response from Anastasiia Grebeniuk on 1 Aug 2023
Dear Angus, Thank you for choosing our legendary hotel.We are so pleased to see your 8* rating and that you enjoyed your stay at our hotel, more information about your stay will help us improve our services. We hope for more visits in the near future.

10/10 Excellent

Katarzyna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed at several different hotels during our trip to Poland and this one was by far our favorite one. The interiors, amenities, comfort, the staff and the location of course are fabulous! Highly recommend.
Stayed 2 nights in Jul 2023
Response from Anastasiia Grebeniuk on 31 Jul 2023
Dear Ms Katarzyna,Thank you for choosing our legendary hotel and for taking the time to share your impressions about your recent stay.We are very happy to know that your stay was a success and we hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the hotel and amenities were beautiful. The bed was very comfortable as were the linens and pillows. I would have liked to see a menu more readily available with prices. Not everyone who stays at a nice hotel like this is travelling without a budget. ;-)
Stayed 4 nights in Jul 2023
Response from Anastasiia Grebeniuk on 29 Jul 2023
Dear Ms Lisa,Thank you for choosing our legendary hotel and for taking the time to share your experience.We are extremely happy to know that you enjoyed everything and we hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Jocelyn, San Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a few more words to describe the hotel: Variety and quality breakfast High customer service staff A definite 5 stsr treatment
Stayed 2 nights in Jul 2023
Response from Anastasiia Grebeniuk on 26 Jul 2023
Dear Jocelyn, Thank you for choosing our legendary hotel and for taking the time to share your experience.We are extremely happy to know that you enjoyed everything and we hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ❤️
Stayed 3 nights in Jul 2023
Response from Anastasiia G. on 21 Jul 2023
Dear Konrad, Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Jul 2023
Response from Anastasiia G. on 19 Jul 2023
Dear John, Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous up market hotel in the centre of the old town square. Staff were so very kind and helpful-nothing was a problem. The rooms were quiet and beautifully decorated with all you need for the stay. Highly recommend
Stayed 3 nights in Jul 2023
Response from Anastasiia G. on 19 Jul 2023
Dear Dawn, Thank you for choosing our legendary hotel and for taking the time to share your impressions about your recent stay.We are very happy to know that your stay was a success and we hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, perfect location in Old Town, an amazing breakfast. Friendly staff, gorgeous rooms couldn’t ask for better! Thank you! I would stay here again when I return
Stayed 3 nights in Jul 2023
Response from Anastasiia Grebeniuk on 11 Jul 2023
Dear Rachel,Thank you for choosing our legendary hotel and for taking the time to share your impressions about your recent stay.We are very happy to know that your stay was a success and we hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton