Fitness facility

Reviews of The Garda Village

4 out of 5
The Garda Village
Via Coorti Romane 47, Sirmione, BS

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 409 reviews" "
Rating 8 - Good. 200 out of 409 reviews" "
Rating 6 - Okay. 75 out of 409 reviews" "
Rating 4 - Poor. 26 out of 409 reviews" "
Rating 2 - Terrible. 16 out of 409 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Karl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 star resort (or even close).we checked in to the resort ok charged €60 for towels bedding and cleaning went to our room within minutes decided we had been mislead regarding the quality of the hotel and went back to receiption to inform them we wouldn’t be staying. Received or €60 euros back and book a lovely resort 4 star Chervo golf hotel resort for around the same price.(completely different hotel was worlds a part) will be contacting Expedia about our experience
Stayed 3 nights in Aug 2023

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
The best thing in the village is 3 pools. No free wifi - if you want to use it you need to pay approx 15 eur/ day. They charge you a fee to get the bed sheets too.
Stayed 3 nights in Aug 2023

6/10 Okay

Ofer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
Not clean as expected… you pay a cleaning fee but when received the room it was certainly not clean… shower clogged up. I think they should maintain it a bit better.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Garda
Wonderful holiday, we wanted to stay for longer. Lovely facilities and a great location. We will be returning next year.
Stayed 7 nights in Jul 2023

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our Bungalow was clean and staff were always helpful however noise from adjoining bungalows at night was annoying and big groups of loud adult males didn’t make for the relaxing break we were looking for. No issues with families with children as expected that in a amping village
Stayed 5 nights in Jun 2023
Response from The Garda Village Team on 5 Aug 2023
Dear guests, thank you for your review. We are sorry for the noisy neighbours, we try to keep quiet with our night guards but it depends on people too ;)We would be pleased to have you again as our guests :)

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware the bedsheets and towels are not included in the price, we had to pay 35 Euros for a family of four in cash In 2023 the possibility of not having free Wifi did not cross my mind and it said internet access in the listing without the word free, its 1 Euro an hour
Stayed 2 nights in Apr 2023
Response from The Garda Village Team on 27 May 2023
Dear guest, thank you for your review. We are sorry that the extra charges weren't clear to you, actually they are all written in the booking conditions (linen, towels, final cleaning, city tax and wifi). Please mind that bed linen and towels can be brought from home and that wifi is on request as well. Best regards, The Garda Village Team

8/10 Good

Jani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Charge for linens was not communicated. Pedestrian Access was limited. The on-site store was not impressive. The pool closed from 5pm and opened at 10am, and we only stayed on night, with an earliest check-in time of 5pm and latest checkout of 10am, we could not use the pools at all.
Stayed 1 night in Sep 2022
Response from The Garda Village Team on 27 May 2023
Dear guest, thank you for your review. We understand that you weren't satisfied with your experience in our village and we are sorry for that. Swimming pools during the low season are open for a shorter time because it gets dark and cooler soon. Best regards

8/10 Good

Beverly

Travelled with family
Good
The village is good to spend time with family especially with kids. The kids pool has a water slide which our son enjoyed so much. One has to buy towels and bed linen. The room is not cleaned , you have to do it yourself. We enjoyed evening on the terrace. No air conditioner in the main bedroom. Furniture it outdated. Shower is with curtain and a little bit small.
Stayed 5 nights in Aug 2022

10/10 Excellent

Dongartse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staffs! There are so friendly!
Stayed 4 nights in Jul 2022

2/10 Terrible

Vesna

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
Family Stay -Oct
We stayed in a 2 bed bungalow. We were disappointed that there wasnt any kettle or toaster or grill in the kitchen. The kitchen utensils weren't great. I fried an egg but there wasnt any flipper . There wasn't any cleaning supplies either. You had to go through the 2nd bedroom to get to the toilet.Only 1 of the bedrooms had a mirror. The air con in the bedroom didnt work. There wasnt any shower tray and the shower water leaked out the door. When we left after a week the reception staff never asked us about our stay. We stayed off season and there was a charge to book the tennis court and a charge for each racket even though the place was quiet. We felt there were alot of small improvements which would make a big difference to a guests experience at the property.
Stayed 7 nights in Oct 2021

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Garda
Very relaxing place to stay, mobile home was good. Location once you get your bearings was perfect for a walk along the lakeside and into Sermione although you can get the shuttle bus from Columbare for 1 euro if the walk is too far. Swimming pools lovely and clean compulsary to wear a swimming cap. Great place for families lots of play areas and under 12's pool with slides etc. For a couple like us it is ideal out of season expect would be very busy in school holidays. No evening entertainment except mini disco for kids. Tips: buy your tickets for buses, ferry's etc in advance from ticket offices as is slightly cheaper and saves waiting in queue when you need to be somewhere. The ticket offices are very helpful and knowlegable and will help with travel for further away as we went from here to Lido di Jesole and the girl helped us to sort bus tickets for this journey too. There are so many places to see and visit in this area all are very scenic and clean but can get very busy.
Stayed 7 nights in Sep 2019

10/10 Excellent

Bill, Waterlooville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very safe place to take children with lifeguards by the pools and 24 hour security. It is reasonably well lit at night without being intrusive.
Stayed 7 nights in Aug 2019

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with families
The accommodation was basic. Like a bunker. A small bunker. The term 'comfort bungalow' was a little misleading but.....we spent little time there. The pools were great and immaculately clean, the location was brilliant and the views on to Lake Garda are brilliant. Loved it.
Stayed 3 nights in Jul 2019

6/10 Okay

yigal

Disliked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall security. The location on shore of Lake Garda with free and easy access to the lake shore and lake-side walking paths. The excellent on-site swimming pool.
Stayed 11 nights in May 2019

2/10 Terrible

iris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Amatzia, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce holiday village. Great Location.
Stayed 4 nights in Jun 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

8/10 Good

s, Worc. England

Liked: Staff & service, property conditions & facilities
Family break
Campsite was very clean and staff friendly. Only negative point was the bungalow could of done with a dusting and mopping. It was as though it had been cleaned and then not used for a while. Friendly staff and a great location for day trips out. It was out of season so the camp site was quiet. This was great as there was no queuing at bar, restaurant and so on. Plenty of sunbeds to pick from!
Stayed 6 nights in Sep 2017

8/10 Good

Jan, london

Liked: Cleanliness, staff & service, property conditions & facilities
Compact but nice and clean
Cheap, compact and clean. Facilities on site are good if you have a family and the staff were all helpful and friendly.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Basic accomodation
We visited outside of peak season so limited activities for kids. The standard bungalow was very basic with very limited cooking utensils. Bedroom is small but satisfactory. Bathroom could be updated.
Stayed 3 nights in Sep 2017

4/10 Poor

Andy, Germany

Disliked: Staff & service, property conditions & facilities, room comfort
Never ever this resort... don't go!!!
Unfriendly staff in check in and out, too small an shabby rooms wirh stains in the bathroom, old and mukrky blankets ... just disgusting. They didn't even care why we left a day early.
Stayed 3 nights in Sep 2017

8/10 Good

Vaidhiyanathan

Liked: Cleanliness, staff & service
The Stay was OK. Network connectivity was NOT so good. The Picture in the website needs some check. In Website it gives an impression that rooms are of sufficient size. But in reality cramped. For ex. one Bed can be avoided in small bedroom. This will be more comfortable than the current setup.
Stayed 7 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in only at 4pm, checkout only from 8am
We had to wait until after 3pm to check into our room as it was not available until this time. The village is moderately ok, you have to use a shower cap in order to use any of the pools. Very noisy at night as the walls are very thin. Extremely basic accomodation with the cheapest mattress you can find. You do all your linen and towel washing yourself otherwise its an extra fee. We had an early flight but couldnt check out until 8pm as reception doesnt open until then. The area the village is in does not do lake gada justice as there are so many fantastic areas to see but this bit seems a little trashy with annoying music being played at a maximum by the beach side. Not good when your here to just relax. Enjoyed my trip but would not stay here again.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for money with excellent staff.
Hats off to the guy in the bar... remembered our order in day one and then kept the drinks flowing.

8/10 Good

Aleks, UK

Liked: Staff & service, property conditions & facilities
Overall great time at Garda Village
The caravans we've had was quite outdated but still ok. We love the location as our caravans were closest to the lake. Could be a bit noisy during the season thought as bar is just opposite. A few things we didn't like were: No electric cattle or oven. They give us a quite long list at reception with all the staff which supposed to be inside the caravan and asked us to check if there is anything missing. Wouldn't mind it so much if stayed there for at least a week, but we were there only 3 nights and looking through that list would take us half of our holiday time... Otherwise quite a pleasant experience.

4/10 Poor

david, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor value for money.
Long queue and long time to check in, and when checked in room not available for over 2 hours. Dirty linen from previous occupents left on table. Staff not very pleasant.

2/10 Terrible

Mike, Wexford, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly and uncaring
Worst experience ever. Restaurant staff were absolutely shocking and customer service didn't exist. Lied when wrong order received and tried to blame us despite waiter repeating order after taking it. Hotel staff couldn't care that I had my card skimmed for a considerable amount of money from their location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't be fooled by the photos!! It is by no mean a 4-stars resort, I would give it maximum 2 stars. We book an apartment for 3 people, (state clearly since the booking was made), and got only 2 beds made. We need to ask for the third bedding and they don't even do the bedding for us, just leave it in front of the door. Moreover, there was no toilet paper in the bathroom and when we ask for it, the staff said guests should buy in themselves, but they give us anyway. The air-condition/heater did not function, so did the phone. They send us some staff to fix it but still it is not really work. Staffs speak Italian very well, speak some German, basic English, but almost no English at all when it comes to extra requests beyond check-in/check-out process. Restaurant is kind of crazy, the staffs are not well-trained and dont understand basic requests (which we tried to make it in simple Italian). Price is so-so, not expensive, still they can improve the service and room condition. Location is good but a bit hard if you don't drive. There is a bus-stop nearby. In conclusion, This place is for family holiday, suitable for kids and cars and close to the nature.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families with young children
Kept children occupied. Lots to do. Next to beach... Big swimming pools... Great location...

8/10 Good

DAVID, Northern Ireland

A piece of Garda
Pools very clean, comfort bungalows small for the price. Restaurant service is atrocious. ( need more staff) Pool bar and food really good with excellent service.

8/10 Good

Sarah, Surrey

Liked: Staff & service
Good lakeside location
This was an economical way of staying on Lake Garda. A hotel holiday would have cost twice as much. When we arrived we were initially disappointed with the "Comfort Bungalow" which is very basic but the bed was comfortable and shower good. The location however is good. The kitchen is not very well equipped (no kettle or toaster so we had to boil water in saucepan to make tea/coffee). Mid-September seemed fairly quiet on the complex which had very good swimming pools and a lakeside bar and restaurant. This is a good base to explore from (we had a car).

6/10 Okay

jc, yorkshire

Liked: Staff & service
good for families
Apartments are quite small and basic, however facilities are great for kids... Selection of pools, lake is right there and lots of activities to keep kids happy. Restaurant on site and also a spar for groceries etc.

8/10 Good

LJ, UK

Liked: Cleanliness, staff & service
Family friendly resort
The Garda Village is a great place to stay with younger children as there are facilities within walking distance on site eg restaurant, pool, play park and shop. The comfort bungalows are basic but adequate for self catering and eating out in combination and the shop was well stocked. Buses are a bit limited and Sirmione is a long walk so be prepared to eat on site. It is not somewhere I would take teenage children unless I had a car but under 12s would be happy to spend a week there.

2/10 Terrible

gessyg7, west sussex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible place
this was the worst place i have ever stayed at..we arrived to see this static caravan that move when you walked inside and smelt terrible.the staff were very unfriendly and was very expensive for what we got,we will never stay there again

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Garda Village,Sirimieone,Italy
The general state of the room was disappointing as it was dirty with the kitchen cupboard not stocked with enough plates or bowls.Their was only 2 spoons in the draw,but their was enough t -spoons to make up for it.The draws were sticking and would not close properly. On a good note their were plenty of towels and sheets,but the shower was leaking and we had to use one of the towels for the floor. The shop on site was very expensive

6/10 Okay

JENNIFER, DUBLIN

Disliked: Cleanliness, property conditions & facilities, room comfort
NO SWIMMING POOL OPEN
WAS NO HAPPY THAT THE SWIMMING POOL WAS NOT OPEN FOR OUR WHOLE STAY AND WE HAD A YOUNG CHILD WITH US THAT WOULD HAVE ENJOYED THE BABY POOL .WHEN WE ENQUIRED ABOUT THE POOL WE WHERE TOLD THAT IT WAS ON THEIR WEB SIGHT THAT WAS NO GOOD TO ME AS WE HAD THIS BOOKED FROM FEBRUARY AND PAID IN FULL . ALSO THE MOBILE HOME WAS NOT CLEANED PROPERLY AS THERE WAS PILES OF DUST UNDER THE BED AND SPIDERS AND WEBS ON THE CEILING AND UNDER THE STORAGE IN THE BEDROOMS OVER OUR HEADS

2/10 Terrible

Victor, Slovenia

Disliked: Cleanliness, property conditions & facilities, room comfort
Willerby mobile home - DON'T BOOK!
Old, ugly, dirty, damp... not what they show you on the pictures. Overpriced for what you get,... bring things with you, if you want to do some cooking. Very disappointed - for the second time at Lake Garda, so be very careful before you book.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic Apartments near Sirmione
Pool was closed and it was the main reason I booked this place. Room was a little damp, cold and dusty.

6/10 Okay

Dan, Bedfordshire

Disliked: Property conditions & facilities, room comfort
Lovely location - shame about the facilities!!
Fab views of the lake, lots to do in the local area including Gardaland, a safari park/zoo and a sealife center. Local towns are very good for food and people watching. We were very disappointed to find that none of the swimming pools on site were in use (but weren't told beforehand) and the on-site 'restaurant' was terrible (and very expensive) - completely ruined day 1. The bungalow was adequate for our needs - very basic, so take your own kettle etc... We utilised the 'village' as a base/bed and spent each day exploring the lovely local towns and facilities. Gardaland is great for the kids - like Disney world, but slightly smaller!! Overall a lovely area - but we would not stay at Garda village again! Ciao!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mobile home holiday park on the shore of the lake
Very friendly and helpful staff - our family (including a toddler) received a free upgrade to an area closer to the shore to avoid the noise of a school group. The mobile home was as expected - fairly basic but comfortable enough with everything we needed. On the other hand, we travelled in early October when days were still relatively warm and were disappointed to find that the pools were all closed and the beach equipment was stored away. To be fair, there was virtually tumbleweed blowing through the place, but we were still paying guests and would have appreciated the facilities. Still, having hired a car we had no problem visiting the surrounding area, including Sirmione itself, which is just beautiful. If we were looking for a cheap option near the lake we would stay here again, though possibly earlier in the year when more of the facilities would be open.

8/10 Good

Carmen, North Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, would definitely go again!
Great for children, right by the lake, fun and friendly staff, plenty to do onsite, clean and well maintained. The whole family loved it. My children were aged 7 years and 20 months old, and they both loved it. There were children of all ages (babies-teens). Will definitely visit The Garda Village again in the future!

8/10 Good

Denis, London, UK

Liked: Staff & service, property conditions & facilities, room comfort
Great for all ages
All our queries were dealt with promptly and efficiently making our stay on site more pleasant. It seem to be a well run organisation and would consider returning in the future.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A camping-minded hotel (in a good way)
We stayed for 6 nights. We ordered a Willerby room, but upgraded to Bustner room. We have been told that the upgraded room is slightly smaller but is newer and in a better state. In general, it was in a good shape, clean, but slightly small (2 people+2 year old boy). The hotel area is great - widespace, very green, pool, beach with ducks. It is clear that the hotel is well taken care off, for example, in our room/caravan the lower electricity sockets were covered with duct tape as children protection. The few drawbacks is that the road to the caravan from the parking lot is unpaved, which causes mud during rain and it is difficult to carry cases on it. Also, the room is not cleaned during the stay (only before and after), no change of sheets and towels, and in general, any service you expect in a hotel requires an additional charge (which is fine, considering the price). The staff is helpful but didn't know much about the attractions and sights in the area. Sirmione itself is a very nice area, but it is not the ideal base due to transportation issues (I would go for Pescheira or Desenzo instead). Overall, a great stay for people who loved camping when they were young but grow up and have a family.

10/10 Excellent

Sari, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little kids will love it
Brilliant place to take the kids the staff are amazing with them.

6/10 Okay

Verified traveller

Disliked: Staff & service
Good location nice pool
Check in time of 4.00pm but check out at 10.00am is a little unreasonable and is enforced quite strictly even out of season when around 70% of the units are unoccupied, why?