2 outdoor pools, pool loungers
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Reviews of Hipotels Natura Palace - Adults only

4 out of 5
Hipotels Natura Palace - Adults only
Urbanización Montaña Roja, s/n, Playa Blanca, Yaiza, Lanzarote

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 341 reviews" "
Rating 8 - Good. 89 out of 341 reviews" "
Rating 6 - Okay. 16 out of 341 reviews" "
Rating 4 - Poor. 4 out of 341 reviews" "
Rating 2 - Terrible. 3 out of 341 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great facilities, excellent location and fantastic staff. I would highly recommend and will definitely stay again.
Stayed 10 nights in Apr 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was limited. Speciality acts or spanish dancers would be much better.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and peacefull
Stayed 8 nights in Feb 2024

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely visit !
Stayed 10 nights in Feb 2024

10/10 Excellent

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to perfect. Awesome location and pool area.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and welcoming. I celebrated my birthday during my stay at the hotel and the staff ensured this was very well celebrated. The pools were lovely and clean and there was a couple of great dining restaurants about a 5 minute walk away. Would definitely stay here again.
Stayed 6 nights in Jan 2024

10/10 Excellent

Mark

Stayed 2 nights in Jan 2024
Response from Hipotels Natura Palace on 25 Jan 2024
Dear Mark,Thank you for taking the time to leave such a good review regarding.I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Lanzarote again soon.Best regards,Hotelmanagement & Team HIPOTELS Natura Palace in Playa Blanca #WeCare

8/10 Good

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay once again. The staff ensure you are veey well looked after. The only disappointment was the entertainment. Live shows are no longer every night so other than chill out music in lobby bar, the atmosphere goes flat. Please bring back nightly shows.
Stayed 14 nights in Dec 2023
Response from Hipotels Natura Palace on 21 Jan 2024
Dear Nicola,Thank you for taking the time to leave us such amazing feedback following your recent stay with us. I am delighted to see that you enjoyed your stay and left us feeling relaxed! We hope to welcome you back again soon.Thank you again,Hotelmanagement & Team HIPOTELS Natura Palace in Playa Blanca #WeCare

10/10 Excellent

Fergus Robert

Stayed 7 nights in Dec 2023

10/10 Excellent

Gemma Annie Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hipotels Natura Palace on 30 Dec 2023
Dear Gemma Annie Beatrice,Many thanks for your great rating and for sharing your experience!It is our motivation to know that you had a pleasant stay with us.We really hope to welcoming you again very soon.Our best wishes for 2024!Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

John

Stayed 6 nights in Dec 2023
Response from Hipotels Natura Palace on 23 Dec 2023
Dear John,Many thanks for your trust and for your great rating!It was a pleasure to have you as our guest and on behalf of all the team I look forward to welcoming you back soon!Kindest regards,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Vincent

Liked: Cleanliness
Stayed 7 nights in Dec 2023
Response from Hipotels Natura Palace on 15 Dec 2023
Many thanks for your great rating, Vincent!We really hope to welcome you again very soon.Kindest regards,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Anne

Stayed 5 nights in Nov 2023
Response from Hipotels Natura Palace on 11 Nov 2023
Many thanks for your trust and for your great rating, Anne!We really hope to welcome you again very soon.Kindest regards from our thrilling island,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and setting of the hotel. Only real drawback was a relatively limited food range in the restaurant as my partner is vegetarian. However great restaurants within walking / short driving distance so not a major issue.
Stayed 4 nights in Oct 2023
Response from Hipotels Natura Palace on 21 Oct 2023
Dear Daniel,Thank you for choosing Hipotels Natura Palace for your stay in Lanzarote, as well as for your kind words towards our service and setting.We also take note of your suggestions for improvement, which we will take into account.We are glad to hear that you had a lovely stay with us and look forward to welcoming you back on your next visit to the island.Kindest regards,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Marie

Stayed 2 nights in Oct 2023
Response from Hipotels Natura Palace on 21 Oct 2023
Dear Marie,Thank you so much for your trust and for your great rating!We are looking forward to welcoming you again soon.Warmest regards from Lanzarote,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We are very lucky to have spent 19 days in this hotel in July 2023. This is one of the best hotels we have ever stayed in and unusually for us we will definitely go back. The presentation of the hotel entrance is pretty impressive and looks more than its 4 stars. The staff are incredibly nice and friendly and couldn't be more helpful. We had a lovely premium room overlooking the sea with fabulous views of Fuerteventura. Unusually we had an empty fridge provided for us to keep drinks cool, which was a nice touch. The pool area is huge and the large space around the two large pools meant that you didnt feel on top of other people. There are loads of sunbeds and the hotel has a policy of not allowing people to reserve sunbeds, although a few people still seemed to think they had the right to do that which is annoying. This is a bug bear of ours and always iritates us in other hotels we have stayed in. Here though it was not necessary as there are so many there was never an issue with finding a couple for us to use. The food choice every day was incredible and while it didnt change much because of the large choice you could always find something you fancied each day. The seafood night was our favourite! The bar and entertainment were equally great, both staff, entertainment each night and the work of the hotel animator (Zelinda) was amazing. My wife loved the pilates most mornings. I loved using the gym by the pool. We cant wait to go back!
Our room
Hotel foyer
Pools at night
Hotel pool area with view of Fuerteventura in the distance
Stayed 19 nights in Jul 2023
Response from Hipotels Natura Palace on 18 Sept 2023
Dear David,Many thanks for your great rating and for sharing your experience!We really hope to welcoming you again very soon.Kindest regards,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and service was amazing
Stayed 7 nights in Jul 2023
Response from Hipotels Natura Palace on 18 Sept 2023
Dear guest,Thank you for your trust and for sharing your experience.We are looking forward to welcoming you again soon.Kindest regards,Hotel Deputy ManagerHipotels Natura Palace****

8/10 Good

wendy

Stayed 5 nights in Jul 2023
Response from Hipotels Natura Palace on 28 Jul 2023
Dear Wendy,Thank you for rating Hipotels Natura Palace. I am pleased to see you had an overall good experience and I would be grateful if you could share your comments and suggestions with us so that we may work on improving in those areas. We are looking forward to welcoming you in the very near future.Kind regards,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Ioannis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolutely amazing stay at this hotel! From the moment we arrived, everything was top-notch. The staff was incredibly friendly and helpful, making us feel welcome and valued. The room was clean, and beautifully decorated, providing a comfortable and relaxing environment. The amenities were fantastic, and I particularly enjoyed the swimming pool. Additionally, the hotel's restaurant served delicious food with a wide variety of options to choose from. I highly recommend it to anyone looking for a memorable and delightful stay.
Stayed 6 nights in Jul 2023
Response from Hipotels Natura Palace on 18 Sept 2023
Dear loannis,We are really lucky to have your trust! Thank you so much for your lovely review.We are looking forward to welcoming you again soon.Kindest regards from all the team,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Ian

Stayed 4 nights in Jun 2023

10/10 Excellent

ian

Stayed 7 nights in Jun 2023

10/10 Excellent

Megan Jane

Stayed 4 nights in Jun 2023

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel 5*
Stayed 7 nights in Jun 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, good facilities and entertainment while staff were friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Djamila

Stayed 4 nights in Jun 2023

10/10 Excellent

Chris

Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Stayed 2 nights in Jun 2023

10/10 Excellent

Nicola

Stayed 5 nights in May 2023

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great once again. Breakfast buffet could be hotter was only negative.
Stayed 1 night in May 2023

10/10 Excellent

Antonios

Stayed 5 nights in May 2023

10/10 Excellent

Sharon

Stayed 6 nights in Apr 2023

8/10 Good

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and get away from it all. Really good service and friendly staff. Hotel including pool areas kept exceptionally clean at all times. Food was really good too with plenty of choice at breakfast and at dinner. Would highly recommend
Stayed 14 nights in Apr 2023
Response from Hipotels Natura Palace on 7 May 2023
Dear Catherine, What a fantastic feedback for us. Thank you so much. It was our sincere pleasure to be your host and to contribute to a hopefully memorable stay in Lanzarote. I remain with warm greetings and best wishes,Hotel Deputy ManagerHipotels Natura Palace****

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Hipotels Natura Palace on 7 May 2023
Dear Carla,Thank you for your rating and for choosing Hipotels Natura Palace for your holidays. We are looking forward to welcoming you in the very near future and remain at your disposition for any further comments or requests you might have.Kind regards,Hotel Deputy ManagerHipotels Natura Palace****

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, friendly staff and spotlessly clean accommodation

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location,very comfortable,excellent food.
Stayed 7 nights in Apr 2023

10/10 Excellent

Glenvy

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholungs- und Entdeckungsreise
Das Hotel hat eine tolle Lage im Süden und ausgesprochen schöne Zimmer, was Größe und Ausstattung betrifft. Das Badezimmer hatte mit einer riesigen Dusche einen hohen Komfort. Es gab hervorragende Vorspeisen und exzellentes Obst. Mit dem Mietwagen lässt sich von hier aus die ganze Insel erkunden.
Stayed 5 nights in Apr 2023
Response from Hipotels Natura Palace on 22 Apr 2023
Lieber Gast,Herzlichen Dank für Ihren Besuch im Hipotels Natura Palace und für Ihr positives Feedback zu diesem Erlebnis.Wir freuen uns auf Ihren nächsten Besuch.Mit herzlichen Grüssen,Hotel Deputy ManagerHipotels Natura Palace****naturapalace@hipotels.com34 928 519 070

8/10 Good

David

Stayed 13 nights in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

IAG

Stayed 7 nights in Mar 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2023

8/10 Good

Philip

Stayed 8 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Natura, a refined experience away from the h
A very good, comfortable and quiet hotel. Lovely room overlooking the pools and the sea. There is an excellent poolside bar for lunch, and very reasonably priced. No loud music by the pool, nice and refined. A faily elderly clientele, but suited us because we are elderly! Staff very helpful and polite. We can recommend this hotel. Very extensive buffet for breakfast and dinner, really too much choice.
Stayed 10 nights in Feb 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2023

10/10 Excellent

Russell Alexander

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel location and layout of buildings, and gardens and pools is excellent!
Stayed 21 nights in Jan 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service
Excellent hotel with outstanding staff
Stayed 10 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hipotel Naturista palace
Amazing hotel well situated on the beach unfortunately we didn’t have a long enough stay as we were moving on .
Stayed 1 night in Jan 2023

8/10 Good

David

Stayed 4 nights in Jan 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Natura Palace is a Beautiful hotel spotless and full of life. Staff are amazing and always go the extra mile. I am well traveled and feel this hotel is 5 star. Food, comfort environment entertainment is all excellent.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing Hotel which is well run and organised
Stayed 8 nights in Dec 2022