Bar (on property)

Reviews of Ona Las Brisas

4 out of 5
Ona Las Brisas
Playa Blanca, Yaiza, Lanzarote

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 219 reviews" "
Rating 8 - Good. 71 out of 219 reviews" "
Rating 6 - Okay. 5 out of 219 reviews" "
Rating 4 - Poor. 5 out of 219 reviews" "
Rating 2 - Terrible. 0 out of 219 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jue

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to town and marina, very clean apartment.. would stay again
Stayed 10 nights in Dec 2023
Response from Ona Las Brisas on 9 Jan 2024
Hi Emma,Your glowing review just brightened our day. Thank you!We are delighted to hear that you enjoyed our convenient location and facilities.It would be great to welcome you back.All the best,Ona Las Brisas

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Ona Las Brisas on 22 Dec 2023
Hello Heather, Your positive review really made our day. We appreciate it!It means a lot to know that you appreciated our high standards and comfortable rooms.See you again soon.Take care,Ona Las Brisas

8/10 Good

Gareth

Liked: Cleanliness, room comfort
Ideal location
The property was a short walk to a well-stocked supermarket and only several minutes walk to the beach. Our apartment was a decent size with an oven and dishwasher. It's great to have normal UK channels on the TV to watch at nighttime. The beds were comfortable, but the bed linen only changed once during our week. We were greeted by a friendly receptionist who spoke good English and informed us of the location. We were given poolside towels which we could change during the week. The pool was a good size and pleasantly warm. especially for December. All of the apartments looked to be south-facing so you had most of the sun during the day. There was one unfortunate drawback to our week as there was no bar or eating facilities. This was due to the bar being refurbished. Therefore we had to eat out every day. Playa Blanca has many bars and restaurants, so spoilt for choice. Overall I would recommend this holiday complex.
Stayed 7 nights in Dec 2023
Response from Ona Las Brisas on 18 Dec 2023
Hi Gareth! We're so grateful you took the time to share your thoughts with us.We're thrilled to hear you found our location ideal and the apartment's size and amenities to your liking. It's great that the UK channels added a touch of home to your evenings! Our team's friendly approach is something we take pride in, so it's wonderful to know you felt welcomed from the start. While we're glad you enjoyed the comfort of our beds and the warmth of our pool in December, it sounds like our bar refurbishment was a bit of a hiccup in your dining experience. We hope the abundance of local bars and restaurants provided some culinary adventures. We appreciate your recommendation and are delighted that the sunshine graced your stay, making it a bright holiday!We hope to welcome you back for another visit. All the best,Ona Las Brisas

10/10 Excellent

Colin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We visit Brisas regularly & stayed in villa 49. Most villas are of similar standard & this one was very good.
Stayed 7 nights in Nov 2023
Response from Ona Las Brisas on 20 Nov 2023
Dear Colin,Thank you for taking the time to share your opinion with us.It's fantastic to hear that villa 49 hit the mark for you! We're thrilled that you enjoyed the high standards we strive for in cleanliness and overall condition. Our team works hard to ensure our villas are a cut above the rest, and it sounds like we've succeeded. Plus, it's great to know that the amenities added to the comfort of your stay. We're all about those cozy vibes and making sure you've got everything you need.We can't wait to welcome you back for another stellar stay!We can't wait to see you again.Cheers,Ona Las Brisas

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay!
Stayed 6 nights in Oct 2023
Response from Ona Las Brisas on 3 Nov 2023
Hi there Rachel! We're over the moon with your brilliant review Thanks for your kind words.We're stoked to hear that you found our place amazing and appreciated the cleanliness, hotel condition, and room amenities. Our team works hard to keep everything in tip-top shape, so it's great to know that it paid off! It would be great to welcome you back.All the best,Ona Las Brisas

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
A great little place to stay in Play Blanca, we had a brilliant holiday here at Las Brisas
Stayed 6 nights in Oct 2023
Response from Ona Las Brisas on 2 Nov 2023
Dear Gary,Thank you for this positive review of your stay with us.We're stoked to hear that you had a brilliant holiday at our little gem in Playa Blanca. It's great that you appreciated the cleanliness of the room and the overall condition of the hotel. Our team works hard to keep everything in tip-top shape, so it's always nice to hear that their efforts are paying off.Hope to see you again!Cheers,Ona Las Brisas

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Ona Las Brisas on 23 Oct 2023
Hello Samantha, We appreciate your fantastic review!We're pleased that you had a pleasant stay with us and appreciated our high standards.See you again soon.Take care,Ona Las Brisas

10/10 Excellent

Andrew Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ona Las Brisas on 16 Oct 2023
Hi there Andrew!Your kind words are music to our ears Thanks for the review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We all hope to see you again on your next visit.Take care,Ona Las Brisas

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is a hidden gem. Absolutely loved my stay here. Cant recommend enough.
Stayed 4 nights in Sep 2023
Response from Ona Las Brisas on 2 Oct 2023
Hi there, Jason, It’s great to receive such positive feedback Thanks for taking the time to share.We're thrilled to hear that you loved your stay with us and found our place to be a hidden gem. It's great to know that our spacious and comfortable villas, as well as the beautiful surroundings, contributed to your enjoyable experience. We truly appreciate your recommendation!We all hope to see you again on your next visit.Take care,Ona Las Brisas

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Properly was great. Staff are absolutely fantastic. Very family orientated.
Stayed 8 nights in Aug 2023
Response from Ona Las Brisas on 2 Oct 2023
Hi there Jason! We're over the moon with your brilliant review Thanks for your kind words.We're thrilled to hear that you found our property great and our staff fantastic. It's always a pleasure to provide a family-friendly environment for our guests. We're glad that you enjoyed the cleanliness of the room and the hotel's condition as well as the room amenities.We all hope to see you again on your next visit.Take care,Ona Las Brisas

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the property the management and staff work so hard and it shows it’s a lovely welcoming place would definitely return
Stayed 10 nights in Jul 2023
Response from Ona Las Brisas on 2 Oct 2023
Hi there Sarah! It’s great to receive such positive feedback Thanks for taking the time to share.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.See you again soon.Take care,Ona Las Brisas

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Jun 2023
Response from Ona Las Brisas on 29 Jun 2023
Hello Martin,Your positive review really made our day We appreciate it!It means a lot to know that you appreciated our high standards and comfortable rooms.It would be great to welcome you back.All the best,Ona Las Brisas

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
First class accommodation can highly recommend this complex
Stayed 3 nights in May 2023
Response from Ona Las Brisas on 2 Oct 2023
Hello Ann, Your positive review really made our day We appreciate it!We are delighted to know that you had a pleasant stay with us.See you again soon.Take care,Ona Las Brisas

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023
Response from Ona Las Brisas on 27 Jun 2023
Hello Christopher,Your positive review really made our day We appreciate it!It means a lot to know that you appreciated our high standards and comfortable rooms.We all hope to see you again on your next visit.Take care,Ona Las Brisas

10/10 Excellent

Glenda

Stayed 6 nights in Jun 2023
Response from Ona Las Brisas on 20 Jun 2023
Hi Glenda,Your glowing review just brightened our day Thank you!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.See you again soon.Take care,Ona Las Brisas

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Exceeeded expectations!
Excellent location, very close to everything. Very spacious and spotless pool area with plenty of sunbeds, you could always get a sunbed no matter what time you went to the pool. The apartments were very clean and spacious and had everything you need. It was so peaceful in the apartments with no noise from anywhere. The staff in all areas were really feiendly and helpful.
Stayed 8 nights in May 2023
Response from Ona Las Brisas on 16 Nov 2023
Hello, Peter!We're doing a happy dance thanks to your awesome review. We appreciate you!Our dedicated team always aims to give the best experience to our guests and it is rewarding to read that you enjoyed your stay with us. Your positive feedback inspires us to continue to maintain the high standards of service we set ourselves.It would be great to welcome you back.All the best,Ona Las Brisas

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2023
Response from Ona Las Brisas on 12 Jun 2023
Hey Wayne,You just made our day a whole lot brighter with your incredible review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Ona Las Brisas

10/10 Excellent

DONALD EARL BEETS

Stayed 8 nights in Apr 2023
Response from Ona Las Brisas on 29 May 2023
Hi Donald A high rating is always a great boost for our team!We hope your next stay is just around the corner.See you soon,Ona Las Brisas

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort
Beautiful gardens
Hugely spacious and great location! Massive cool and friendly staff. Would definitely stay again.
Stayed 9 nights in Apr 2023
Response from Ona Las Brisas on 28 Jun 2023
Hello Calvin, Your positive review really made our day We appreciate it!We are thrilled to know you had such an enjoyable stay with us. Your mention of our convenient location and our team's excellent service is greatly appreciated.We all hope to see you again on your next visit.Take care,Ona Las Brisas

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment, well located within easy walk of Playa Blanca centre. Supermarket within 100m. Aircon in bedroom but not in rest of apartment. Would go back.
Stayed 7 nights in Apr 2023
Response from Ona Las Brisas on 26 Oct 2023
Hello, Ian! We can't thank you enough for your insightful review We're glad to hear that you enjoyed your stay and would consider returning. Thank you for your kind words about our nice apartment and its convenient location near Playa Blanca centre and the supermarket. However, we're sorry for any inconvenience caused by the lack of air conditioning in the rest of the apartment. We appreciate your feedback and will take it into consideration as we strive to match all our guests' expectations.Come back soon!Take care,Ona Las Brisas

10/10 Excellent

Harinder

Liked: Cleanliness, room comfort
Very clean, great atmosphere. Short walk into town (5 mins) so near all shops, bars & restaurants. Would highly recommend this place. Only negative I would say is we had bad wifi but wasn’t a big issue
Stayed 4 nights in Apr 2023
Response from Ona Las Brisas on 26 Oct 2023
Hello! Thanks for your feedback - we're all ears here We're happy you had a good stay and that you liked our location.Thanks for letting us know about the WiFi, we'll definitely be looking into it!We hope to see you again for an even better experience. Cheers,Ona Las Brisas

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Fantastic stay only negative the internet was not good
Stayed 3 nights in Apr 2023
Response from Ona Las Brisas on 26 Jun 2023
Hi Graham! We're so grateful you took the time to share your thoughts with us We are delighted that you had a pleasant experience with us and that your room met your expectations. We are sorry for any issues that you may have had with the internet connection and wish that you had informed us at the time. Our team members are always on hand to assist.We all hope to see you again for an improved stay.Until next time,Ona Las Brisas

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean,well equipped villas on a well managed site. Heated pool is fantastic. Plenty of sun-loungers.Overall a relaxing, faultless venue.
Stayed 28 nights in Feb 2023
Response from Ona Las Brisas on 21 Nov 2023
Hi Jennifer,Your glowing review just brightened our day. Thank you!We're thrilled to hear that you enjoyed our clean and well-equipped villas, as well as the fantastic heated pool and abundance of sun-loungers. It's great to know that you found our venue relaxing and faultless. Our team works hard to maintain the beautiful surroundings and provide a comfortable stay for our guests. See you again soon.Take care,Ona Las Brisas

8/10 Good

James

Stayed 6 nights in Jan 2023

10/10 Excellent

Mrs LS

Travelled with family
Liked: Cleanliness, room comfort
Perfection
We have stayed here several times because the accommodation and resort are everything you could ever wish for on a holiday!
Stayed 6 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No swimming pool for 2nd week due to construction works 12hours notice from the resort No notification from hotels . Com despite the resort insisting that they were notified well in advance no recompense Wi fi also not fit for purpose Will you please pursue a claim against las baristas for sum level of recompense
Stayed 14 nights in Nov 2022

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Excellent & enjoyable
Excellent. Central location. Easy access to port, beaches, walks, buses. Staff brilliant & friendly. Nothing too much trouble.
Stayed 7 nights in Nov 2022

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very well equipped Villa in a lovely complex. A heated pool & nice clubhouse.
Stayed 8 nights in Nov 2022

6/10 Okay

Deborah

Liked: Amenities
Needs updating
Stayed 3 nights in Sep 2022

8/10 Good

anita

Liked: Cleanliness, amenities

4/10 Poor

Deborah

Liked: Amenities
Accommodation needs updating.
Response from Guest Experience Ona Hotels on 9 Nov 2022
Hello Deborah!On behalf of the entire team, we would like to thank the time spent sharing your experience regarding your stay at our hotel, which we regret to see has not been to your total satisfaction.Making our clients feel satisfied is our main objective, therefore, day after day we strive to offer them a better service than expected.We apologize for any shortcomings in meeting your expectations. Your comment has been shared with the team to take immediate corrective action to improve and serve you better in the future.We look forward to welcoming you in the near future to show you our daily progress.Greetings!

8/10 Good

Verified traveller

Liked: Room comfort
Friendly hotel not really for younger crowds
Lovely place exactly as shown in the images, great pool for the morning swim and friendly reception staff. A few things to note which I wished were in the reviews, the crowd is a bit older so those looking for a group of young, party goers most likely wont find it here, the place comes fully equipped however it misses the small things such as hand towels, salt, pepper, kitchen roll etc. The shower goes cold after about 15 minutes either its a sign to get out of the hot water is on a timer, and finally it may have been the season but we were hosted by the odd occasional ant in the bathroom which although wasnt uncomfortable, it wasnt pleasant either. Regardless of these things it is a very nice looking, comfortable, safe relaxing hotel, just with a few things that need some care attended to
Stayed 4 nights in Sep 2022
Response from Guest Experience Ona Hotels on 9 Nov 2022
Hello!Thank you for your time and for sharing your opinion with us. We are more than happy that you had a pleasant experience. Our team strives daily to meet all the needs of our customers!We work very hard to provide our guests with high standards of service, and we are delighted to hear that you had a great experience with us. Rest assured that your compliments have been extended to our team members.Regards.

10/10 Excellent

Ann

Travelled with partner
We were so pleased the way they handled our late arrival, staff are very friendly the accomodation was excellent every thing you could need very clean lovely heated pool nice food in the bar with great service. To sum up we would definatly stay at ona los Brisas sgain
Stayed 3 nights in Sep 2022
Response from Guest Experience Ona Hotels on 9 Nov 2022
Hello Ann!Thank you for leaving us such a good review. This evaluation indicate that our hard work and desire to provide the best service pay off.We hope to see you again! Greetings :)

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
Very good very nice, hello chicken nugget
Stayed 2 nights in Sep 2022
Response from Guest Experience Ona Hotels on 9 Nov 2022
Hello John!Thank you very much for your review! We are delighted to know that you enjoyed our stay with us. We hope to see you again soon :)Have a great day!

8/10 Good

Sarfaraz

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022
Response from Guest Experience Ona Hotels on 17 Aug 2022
Thank you for your time and for sharing your opinion with us. We are more than happy that you had a pleasant experience. Our team strives daily to meet all the needs of our customers! We work very hard to provide our guests with high standards of service, and we are delighted to hear that you had a great experience with us. Rest assured that your compliments have been extended to our team members.

8/10 Good

Edmond

Stayed 4 nights in Jul 2022
Response from Guest Experience Ona Hotels on 17 Aug 2022
Thank you for your time and for sharing your opinion with us. We are delighted that you had a good experience. Our team strives daily to meet all the needs of our customers and we are happy to see that your stay has been satisfactory, it is our greatest reward! We are sure that all your suggestions will help other customers to enjoy their stay in our hotel even more. We hope to welcome you again very soon.

10/10 Excellent

caroline

Liked: Cleanliness
i travelled alone and this resort is so safe and friendly the lady in reception was just the best and so helpful . i highly recommend this resort and accommodation
Stayed 6 nights in May 2022

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely quiet resort & great pool area.
Stayed 7 nights in Mar 2022

10/10 Excellent

William

Liked: Cleanliness, room comfort
Las Brisas
Excellent, Great villas, great pool, great clubhouse. Very friendly and helpful staff. Lovely garden areas. Some of the info in the folder in the villa needs updating.
Stayed 7 nights in Mar 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Everything was good, apart from the first morning we had builders painting the house which disturbed our sleep and we wasn’t notified about it.
Stayed 4 nights in Dec 2021

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, room comfort
Great family holiday. Friendly and helpful staff. Good food with quick service. Spacious semi detached villas, very clean and had everything that was needed. 5 mins walk into the main resort centre. Thanks for a great stay, we will be back! 😀
Stayed 7 nights in Oct 2021

10/10 Excellent

Barry, Dublin, Ireland

Travelled with family and small children
Liked: Cleanliness, amenities
Really nice complex with everything that you'd need for a small family. The staff were very accommodating and the place had a nice laid back ambience.
Stayed 14 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had thought the pool was heated based on other reviews, which is a big reason why I chose this property for a stay at the end of December, but the pool was quite cold, which was disappointing. The updated decor of the room was great, and we really enjoyed the room and the location of the property. I would return!
Stayed 5 nights in Dec 2019

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun in Las Brisas
Really nice apartments. Clean and well maintained. Kids loved the swimming pool and free tennis courts. Excellent location, 100m from a large supermarket and 5 minute stroll to the main restaurants. Thoroughly recommend the resort and Las Brisas as a base.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable and had everything you would need. Close to bars and restaurants
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Good restaurants and supermarkets which was great, as it cuts walking to a minimum
Stayed 6 nights in Dec 2019