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Reviews of Atlantica Panthea Resort

4 out of 5
Atlantica Panthea Resort
20 Nissi Avenue, Ayia Napa, Famagusta District

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 248 reviews" "
Rating 8 - Good. 109 out of 248 reviews" "
Rating 6 - Okay. 45 out of 248 reviews" "
Rating 4 - Poor. 19 out of 248 reviews" "
Rating 2 - Terrible. 7 out of 248 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Campbell-Ross

Travelled with family
Disliked: Cleanliness
Stayed 7 nights in Oct 2023

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This holiday hotel complex was ideal for fun familiy chiidren holidays. With its own waterpark and clean swimming pools, the complex boasts great entertainment, including water polo, bingo, mini disco and daily evening entertainment such as guest dancers and a parrot show. The food options are very good with a variety of meal options in the spacious dining room and a bar buffet that can be eaten inside or out. The outdoor pool bar was efficient. The staff were all friendly and helpful. My room and bathroom was modern and clean, with aircon. Value for money is fantastic... The only minior points i would add, there always are some, soap and shampoo were not topped up in the room when cleaning, the grassed area at the outside bar was not watered, so appeared poor and had a lot of cigarette ends in it. The location is excellent, a short strole to beaches or shops.
Stayed 7 nights in Oct 2023

10/10 Excellent

Kallumm

Stayed 5 nights in Oct 2023

8/10 Good

Haiyan

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Georgios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Paula

Stayed 8 nights in Aug 2023

8/10 Good

Meirav

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2023

6/10 Okay

Tal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Christos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff did a great job in handling peak season pool and waterpark a great addition to the hotel
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel resort
Stayed for 6 nights all inclusive family of 4. Nice waterpark on resort and large pool. Good selection of varied food and drinks each day. Rooms comfortable but noise from surroundings very loud especially as a fair ground next door which goes on til 11pm!
Stayed 6 nights in May 2023

8/10 Good

STELLA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel, good location. Rennovated but could be in better condition. Rooms in good condition and clean but a strange smell was coming out sometimes. Service and personnel very nice and helpful. On the first sight, i somehow didn't like it for the money i paid but afterall, only the happiness and satisfaction gave to my baby boy with the water park, it worths all the smiles on his face. Water park is good and clean, covers all ages. One disappointing point is that showers in water park had no water flowing and could not take a shower. Common places like wc in the main hotel could be more clean and better maintain since it has to do with health and hygiene. Especially in high seasons, lots of guests are there and unfortunately they don't respect common places and the effort taken to be kept clean. So hotel needs to take care a bit more these places. One more suggestion is that it could have more personnel guiding guests to their rooms and even helping them with their suitcases lifting them up on the upper level rooms. This can be very precious especially to the elderly people. In general, we had a good time. Thank you
Stayed 2 nights in May 2023

8/10 Good

Ian

Liked: Staff & service
This hotel had everything you need for a holiday with the kids. However it could be slightly cleaner
Stayed 7 nights in May 2023

8/10 Good

Jack

Stayed 1 night in May 2023

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The family room was really useful having the divide in with children and they loved the splash park. The hotel was in a brilliant location - right next to Luna park although you could hardly hear it and about 10 minute walk into the centre. You could also easily access the coastal path which was useful for beaches.
Stayed 2 nights in May 2023
Response from PANTHEA HOLIDAY VILLAGE on 10 May 2023
Warm greetings from Panthea Holiday Village.Our sincerest appreciation for such a wonderfully flattering review. We are delighted to read that your holiday was such a lovely experience. It is great that all our team achieved in offering such high quality service to enhance and create a memorable holiday for you. We look forward to welcoming you back in the near future.Kind Regards,Panthea Hotel Team

6/10 Okay

Rebecca

Travelled with group
Disliked: Cleanliness, amenities
Location of property was good. Room location excellent as opposite the pool. Room not clean on arrival, hair on floor. No tea or coffee in the room, only a kettle. When I asked at the bar they gave a cup of coffee granules but no milk available. Indoor pool was very cold and you had to ask for a key to unlock and use it. Upstairs where the toilets were in the lobby was very dark only a small security light on. Pancakes out of reach of children which I understand but the chef did not help when my 7 year old went up to get some. Bar staff were always friendly.
Stayed 2 nights in Apr 2023
Response from PANTHEA HOLIDAY VILLAGE on 10 May 2023
Thank you for taking the time to review your recent stay with us. Your feedback is very important to us, as this continually helps us to make improvements. We look forward to welcoming you back again in the near future for memorable holidays

8/10 Good

Kfir

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
מיקום מעולה! באמצע הטיילת, מול הלונה פארק, ליד מלא מסעדות וברים, חנויות ובית מרקחת, ליד תחנת אוטובוס ללרנקה. הילדים ממש נהנו מפארק המים, היו מגלשות לגדולים וגם איזור מקסים לקטנים לקחנו הכל כלול, אוכל סביב השעון. ארוחת בוקר די דלה אבל צהריים וערב היו ממש בסדר, שורה תחתונה האוכל לא משהו אבל אפשר להסתדר ולא היינו רעבים לרגע. בירות, אוזו ואלכוהול, שתיה קלה וכוסות עם כדורי גלידה חופשי. הבעיה שלנו היתה הנמלים בחדר, הם ניקו כל פעם שביקשנו אבל זה לא נעים בכלל. בנוסף היו סתימות בשירותים, מסתבר שאסור לזרוק נייר טואלט לשירותים, רק לפח. בניקיון יש מקום לשפר אבל חוץ מזה הכל היה מעולה והיינו חוזרים.
Stayed 9 nights in Aug 2022

4/10 Poor

James Robert

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised, no swim up bar, pool side bar was a soft drinks kiosk in the waterpark. No space around main pool, mad scramble to get a sunbed in the waterpark. Kids club closed, lobby bar closed, indoor pool not useable (cold) litter all around the place, only the buffet restaurant available after 5pm. Overall very disappointed and Expedia were no help when i complained and wanted a change of hotel. This is maximum a 3 star hotel.
Stayed 4 nights in Aug 2022

10/10 Excellent

EYAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ריזורט מאד נחמד. קרוב להכל. אחלה פארק מים
Stayed 5 nights in Aug 2022

8/10 Good

Agnieszka

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 7 nights in Aug 2022

6/10 Okay

Jihye

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place has so much potential to be better. Water park with the water slides, toddler water spray area, pools, kids club and big dinning area. However, it doesn't seem to be managed very well. It could improve on cleanliness and garbage removal. If you are easy going and have little ones, you will have great time.
Stayed 3 nights in Jul 2022

10/10 Excellent

Anatoli

Stayed 5 nights in Jul 2022

8/10 Good

Eliza

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clesners were lovely and the room always looked spotless. The location is grwat just a quick walk into thw centre.
Stayed 14 nights in Jun 2022

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Periclis

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and the water park is great for families and children.
Stayed 1 night in May 2022

10/10 Excellent

Natasha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Shayne

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I was sold a dream. What you see online is not what you get in reality. It’s not a 4 star it’s a 2 star all inclusive.
Stayed 4 nights in May 2022

8/10 Good

Natasha

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Louise

Travelled with family
Liked: Property conditions & facilities, room comfort
We loved the pool but food was very basic not much choice for what we paid for all inclusive daughter did enjoy the ice creams
Stayed 2 nights in Aug 2021

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel room was clean and overall the hotel was clean. Resources somewhat limited I assume due to Covid and lack of holiday makers. Food was ok but probably wouldn’t take up the all inclusive package again as we ate out in the evenings. Kids enjoyed the breakfast and the children’s buffet! Maybe review the 2 drinks per person policy or open the pool bar?
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Aug 2021

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
Really nice place, waterpark was excellent and the hotel rooms great size and clean. Very busy but it's August so understandable. Overall I would return to this hotel, had a very nice holiday and great location
Stayed 5 nights in Aug 2021

10/10 Excellent

Panayiotis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

4/10 Poor

Andria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Elena

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Water slides, sun and fun.
We chose this village for its water park facility in order to celebrate our son's b'day. And this part was very satisfactory - slopes are all well maintained, fully operational, queue-less and with clean water. Only one slope was not available - the most advanced and the pool had no waves, otherwise, the experience was great. The rooms are clean and well maintained. Unfortunately, the bed was not comfortable enough (but manageable) and there was no coffee or tea packs in our room, but the fridge was working. Regarding the A/C they have an issue. The temperature outside is very-very hot (+40*) and obviously bungalows are superheated by the son. The Small A/C Unit (Haier brand) is not able to keep the room cool, if not working permanently. But, the clever management provides only 1 key per room, which serves also as a switch starter, so, by leaving the room you have A/c switched off and in order to be in a livable condition one of the parents should be locked inside or come before to cool down the area. That's the main disadvantage. Breakfast, in general, is rich, however, the presentation of food (especially the fruit section) is unacceptable (to my taste) and is not appetizing. And it's very crowded of course. There is also no beach in the proximity from the village even for confident swimmers - to my disappointment. Irrespective of minor issues, the water park for us was a great fun an we fully enjoyed it.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel best location
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, great amenities. In the middle of everything
Stayed 1 night in Jul 2021

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service, property conditions & facilities
Average hotel, good location
Check in experience ok, not a huge amount of info provided but staff were friendly. Bedroom a bit of a walk from reception and up a flight of stairs with no lift. Good size room, partition doors to slide across for our son to sleep on sofa bed side of the room, however there is a gap at the top of the partition so it doesn’t block out the sound/light which isn’t ideal when traveling with a toddler. Plug missing from sing and plug hole very dirty. Cockroaches in bedroom every night we came back. Telephone in bedroom didn’t work to call reception. Light switch faulty and lights flickered on and off. Breakfast poor, juice not fresh, scrambled eggs rubbery, fried eggs white still runny. Staff in restaurant were friendly and very quick to tidy away empty plates etc. Pool area great, plenty of sun beds. Water park not as good as others we have stayed at, some things not working (smaller pool for toddlers the frog slide and boat slide and dolphin sprays as well as the spiral slide and tip bucket. Good location walking distance to everything in aiya napa. We won’t be returning for a second visit.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nydelig hage med mange palmetrær og andre blomstrende trær i fine farger, stort basseng område med mye plass rundt. Barna koste seg mye.
Stayed 10 nights in Jun 2021

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting. Rooms were fine and had a kettle and a fridge but no cups, spoons, tea or coffee etc nor was there any glasses in the bathroom. No one said anything when we nabbed some from breakfast though so i think this is allowed. Staff were very friendly and all our family enjoyed the water park.
Stayed 3 nights in May 2021

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend away
As residents of Cyprus we came to stay for a weekend. We were the only British people in the hotel, the other guests were all Russians with a handful of Cypriots. We had a family room with a sliding door where the children slept on sofa beds. The room was very clean. A kettle and fridge were provided but no mugs or drinking glasses. We were there during a quiet period with few tourists visiting Cyprus, so there was lots of loungers by the pool and in the water park. I'm not sure if this would have been the case if we had stayed during the middle of August. The waterpark is a great bonus - it was better than we were expecting and better than other hotels where we have paid much more money to stay We stayed on B&B basis, the breakfast was good - lots of choice of hot and cold dishes. The only downside of the hotel for us was the other guests not using the handsanitizer, wearing masks or gloves at the buffet or social distancing. Noticed that the loungers were being anti-bac'd at the end of the day. We enjoyed our stay and would return
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Sarkis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect, but we got it heavily discounted 🙂🙂
Stayed 1 night in Oct 2020

8/10 Good

Antonia

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a relaxing stay and the staff were very accommodating. The pool was great and the breakfast was very nice as well. Definitely value for money!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very convenient location, comfortable room. Hotel staff are all very friendly. Facilities are good, some areas could do with some maintenance but overall we were very happy with our second stay at his hotel and will return again.
Stayed 2 nights in Oct 2020

8/10 Good

Jo, Larnaca

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely apartments and the family rooms have a separate area for the children which was great
Stayed 2 nights in Sep 2020

10/10 Excellent

Karl, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute trying to get a quick holiday in the middle of everything going on and we were extremely impressed. While the hotel is very quiet, everything is kept open including the water park, all of the bars and restaurants, and staff give an extremely personal experience. An especial shout out to Cristina and Lewis who were both so nice and made our stay memorable. Both knew our drink orders within the first day and would have them ready by the time we got to the bar! Will definitely be staying here again
Stayed 7 nights in Sep 2020