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Reviews of Harrah's Hotel and Casino Las Vegas

3.5 out of 5
Harrah's Hotel and Casino Las Vegas
3475 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 4268 out of 11056 reviews" "
Rating 8 - Good. 2819 out of 11056 reviews" "
Rating 6 - Okay. 1822 out of 11056 reviews" "
Rating 4 - Poor. 1086 out of 11056 reviews" "
Rating 2 - Terrible. 1061 out of 11056 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Travelled with partner
Room was dusty and housekeeping service only came by once during our 3 night stay. The shower was only half a door which made the water leak out. Older place needs updated carpet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria de Jesus

Travelled with family, Travelled with partner
Liked: Amenities
Love the location
Stayed 1 night in Apr 2024

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Why did you take the oyster restaurant out. That was a disappointment. Not any good food options now
Stayed 3 nights in Mar 2024
Response from Michelle on 19 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for anyone wanting to explore the area on foot. Harrahs is the epitome for hospitality, staff is always accommodating and friendly if you need anything, I was traveling alone but at any point I felt insecure staying there.
Stayed 1 night in Apr 2024
Response from Dan on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Stephanie Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Katriel

Disliked: Staff & service, property conditions & facilities
End up having to pay an extra $400 for resort fee
Stayed 4 nights in Apr 2024
Response from Dan on 18 Apr 2024
Thank you for providing your feedback on your most recent stay.  Please contact Harrah's directly to speak to a member of management regarding your experience.

4/10 Poor

paul

Business traveller
Disliked: Cleanliness, amenities
Casino dark ,added resort fees outrageous
Stayed 5 nights in Apr 2024
Response from John on 18 Apr 2024
Hello Paul, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
REALLY ENJOYED THE UPGRADE
Stayed 1 night in Apr 2024
Response from Kimberly on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small a lot of outside noise in evening
Stayed 3 nights in Apr 2024
Response from Dan on 17 Apr 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Dzung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ruby on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Darshan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing and super clean
Stayed 1 night in Mar 2024
Response from Dan on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We really liked the room and the bed was very comfortable
Stayed 1 night in Apr 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

shane

Great stay for the price . Central location and newer rooms really make it nice 👍
Stayed 1 night in Feb 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good.
Stayed 1 night in Feb 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Greg

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on 16 Apr 2024
Hello Greg, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Sergio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, very close to everything
Stayed 3 nights in Apr 2024
Response from John on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Evelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for parking and the front desk gave me a card to be able to go in and out. The card didn’t work and I had to struggle to go out I had to Uber to places super inconvenient. The lines at front desk were long for me to go and talk to one of the staff members. On top of that the shower leaked water everytime you showered. First time staying there and wouldn’t recommend anyone going there.
Stayed 2 nights in Apr 2024
Response from John on 15 Apr 2024
Hello Evelyn, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location walkable, convenient self check in. Affordable prices.
Stayed 1 night in Feb 2024
Response from Christina banks on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great girls weekend. Our rooms were great. Beds comfortable and the hotel was terrific!!
Stayed 3 nights in Apr 2024
Response from Christina banks on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todavía me cobraron más de $200 y ya avía pagado todo cuando reserve
Stayed 3 nights in Apr 2024
Response from John on 15 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and property was located in good area.
Stayed 2 nights in Apr 2024
Response from Latrice on 14 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Nathan Solomon, Brooklyn Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the renovations . the pool was cold but everything else looks so nice. staff was great
Stayed 3 nights in Apr 2024
Response from Ruby on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 1st time staying at Harrah’s. It was enjoyable and I would consider returning in a later trip.
Stayed 2 nights in Apr 2024
Response from Doug on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sean, Dupont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was superb
Stayed 1 night in Apr 2024
Response from Michelle on 13 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Richard A, Redondo Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harrah’s is in a great location on The Strip. My room was spacious and comfortable. I enjoyed the pool. Would stay here again.
Stayed 2 nights in Apr 2024
Response from Michelle on 13 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around, fun experience.
Stayed 1 night in Apr 2024
Response from Ruby on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Betty Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded my room. It was beautiful and the property was gorgeous. also the staff was amazing. Thanks for my stay Harrahs Betty Carson from Canada
Stayed 5 nights in Mar 2024
Response from Dan on 13 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Jimmie, Cheyenne

Liked: Staff & service
Harrah's is in a good location. Bed pillows are ridiculously hard. No fridge in the room. Some staff are very helpful and friendly others are not so much.
Stayed 3 nights in Apr 2024
Response from Michelle on 12 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Julia, Frederick

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When we arrived I self check in to room. We get to the room and it is still dirty. Had to go all the way downstairs again and get in line for a clean room. We were very tired and lost my limited time in line.
Stayed 1 night in Mar 2024
Response from Ruby on 12 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

10/10 Excellent

Sean, Dupont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Gloria

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michelle on 13 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

David Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded and everything was fine except for my bathroom shower had no door,only a short wall where the water either sprayed off you or off the wall onto the bathroom floor- a shower curtain installed would have made the stay alot better
Stayed 2 nights in Apr 2024
Response from Ruby on 12 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

10/10 Excellent

Ionii

Stayed 3 nights in Apr 2024
Response from Christina banks on 13 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Michelle on 12 Apr 2024
Hello Gabrielle, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

2/10 Terrible

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a bad expierience checking in, we had to wait a long line because I only received one room key so we had to get help since I had 2 rooms and turns out they didn’t have the room we payed extra for and the front desk person was rude and told me that they didn’t have the rooms because they over booked. I kept explaining how I paid extra to have 2 king beds but insisted they didn’t have that available. This is my second time staying at Harrah’s in last 6 months and loved it but this made my visit sour. I would like to come back but can somebody make this right because front desk couldn’t and seemed to not care.
Stayed 2 nights in Apr 2024
Response from John on 11 Apr 2024
Hello Christian, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Roshani

Travelled with family
Presence of smoke much more prominent here than other casinos. Shower is terrible- doesn’t have full door closure so water gets all over the bathroom floor. But bathroom is clean/updated. Arrived an hour prior to check in time and they wanted $25 for “early” check in. Had booked 2 rooms and asked one month prior to have connecting rooms (brought children) but they didn’t accommodate this. Booked Harrah’s mostly for location- on the strip, nearby Bellagio, saw show at Mirage.
Stayed 1 night in Apr 2024
Response from John on 11 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Haley

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Christina banks on 12 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Candice

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place…stayed in the newer remodeled tower. Felt like a higher end hotel, but still small won’t get lost. Lots of eating options nearby. Hotel does allow pets but it is $100/ea a night. Also, parking is not free. It is $20 a night. Vegas parking is not free anywhere.
Stayed 2 nights in Mar 2024
Response from Latrice on 10 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

igor

Travelled with group
Disliked: Staff & service
The staff did not come to clean the room. It took several calls to the front lobby for someone to come to the room. Even then, they just left the towels and sheets by the bed and did not actually make the bed. When it was done, it was done poorly. We complained at check out. We were told we should have complained sooner. They did wave the resort fee for almost the entire trip which is nice but I would have rather gotten the service. I am willing to stay at a Caesars property again if they can make it right for the unpleasant experience I've endured. Overall property is ok.
Stayed 4 nights in Apr 2024
Response from Latrice on 10 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

2/10 Terrible

Luis E Mateo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that the resort did not clearly state Resort Fees.
Stayed 4 nights in Apr 2024
Response from Latrice on 10 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. The resort fee information is provided on the Expedia website when your booking the reservation. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Brenda Kay, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to The Venetian where I saw a concert. The Sphere was also down the block easy to watch it. Also the Metrorail has a station at Harrahs. All-around good for my trip.
Stayed 1 night in Mar 2024
Response from John on 11 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Catherine

Disliked: Staff & service
When I first checked into my room, there was a horrible smell of vomit. I called the gas services and the first thing they told me was they had no more rooms. Then they told me they would send housekeeping up to check. Housekeeping agreed it was terrible. Then of course they were able to get me another room.
Stayed 1 night in Apr 2024
Response from ALM on 10 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

LORETTA, BRIDGEPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from John on 11 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Diana Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was not clean, car was dirty, requested room to be cleaned daily. Never cleaned, called housekeeping several times, they promised to clean it, 4th attempt requested supervisor, brought towels and made beds never cleaned.
Stayed 5 nights in Apr 2024
Response from Michelle on 9 Apr 2024
Hello Diana Lee, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Nice location. Room was fairly new, but water pressure in the shower was very weak and lots of noises from pipes and other people. My room was never cleaned by housekeeping and I did not have a do not disturb door hanger out the entire stay.
Stayed 2 nights in Apr 2024
Response from Michelle on 9 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Dennis Wiktor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Dan on 10 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Tiffany Anne, Lovelady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Latrice on 10 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place and look forward to next
Stayed 3 nights in Apr 2024
Response from Dan on 9 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!