Dear Tammy,Thank you for taking the time to share your feedback regarding your recent stay at Luxor. We are pleased to hear that you appreciated the comfort of our accommodations, despite any vintage aspect you noticed. Your review is valuable to us and will be taken into consideration for future improvements.

Dear Lillian,Thank you for sharing your valued feedback regarding your stay at the Luxor Hotel. We regret any inconvenience you encountered with regards to parking instructions and lack of refrigerator in the rooms, and we will take into account your comments to improve these services and the information provided about the opening hours of our shops and restaurants. We appreciate your insight about the quality of our content and its readability, and we will make efforts to enhance such features. Thank you again and we're looking forward to welcoming you back soon.

Dear Steve,Thank you for taking the time to share your feedback regarding your recent stay at Luxor. We sincerely apologize for the inconvenience caused by the inefficiency of the red elevators and the key card system. Your concerns have been noted and will be shared with the appropriate to remedy the situation. We appreciate your patience and understanding.

Dear Ebru,Thank you for taking the time to share your feedback. We regret to hear your experience did not meet expectations. We sincerely apologize for any issues you faced. We take your comments to heart and will discuss with our team ways to improve our service quality and property. Thank you again for your feedback and we hope to have an opportunity to serve you better in the future.

Dear Neville,Thank you for taking the time to share your feedback regarding your recent stay at Luxor. Your comments are extremely valuable, and we are sorry to hear that your experience did not meet your expectations. We assure you that your concerns are taken very seriously. Our team is committed to providing high-quality customer service, and we strive to improve and deliver a more satisfactory experience.

Dear Fiorella,Thank you for reaching out with your comments regarding your recent stay. We deeply regret to hear about your experience and assure you this isn't our standard. For the issues you encountered, we sincerely apologize. We understand the discomfort caused by the uncleaned room and the clothes left behind. This has been communicated to our housekeeping and security teams for immediate action. Regarding the resort fees, they cover many amenities throughout the hotel. We understand your point and will consider your suggestion to further improve our services for guests not utilizing them. We value your feedback and hope to have the opportunity to provide you a better experience in the future.

Dear Ryan,Thank you for sharing your experience at Luxor. We regret to hear that certain aspects of your stay did not meet your expectations. We understand that the lack of direction on reaching your room and the absence of a coffee maker has caused inconvenience. We prioritize our guest's experience and will take these concerns into account to improve our services. In the future, our team at the front desk will be more than happy to assist with luggage and provide specific guidance about reaching your room from different sections of the Luxor. We see every feedback as a learning opportunity and appreciate the time you took to share your thoughts. We hope that your future stays with us will be more comfortable and enjoyable.

Dear Raymond,Thank you for taking the time to share your feedback regarding your recent stay at Luxor. We deeply regret to hear of your check-in experience and apologize for any inconvenient situation this might have caused. However, it is reassuring to know that the online check-out process was more satisfying. Your experiences and feedback are invaluable to us as we strive to improve with each and every stay. We hope to have the luxury of serving you better in your future visits.

Dear Charla,We regret to hear that your stay at Luxor didn't meet your expectations. Our team values your input, and we sincerely apologize for the inconveniences you faced. The issues you've highlighted regarding the room and facilities are certainly not reflective of our standards. Necessary measures will be taken to address the conditions you've described. We're sorry for the misunderstanding about the room upgrade and assure you that it was unintentional. In the future, we'll work on clearer communication. We invite you to discuss further so we can make things right. Please contact our guest services at your convenience. Thank you for your patience and understanding.

Dear LaTasha,Thank you for sharing your feedback regarding your recent stay at Luxor. We regret that your experience did not meet your expectations. Your comments have been noted and will be addressed. Thank you again, and we hope to have a chance to provide you a better experience in the future.

Dear Darrell,Thank you for taking the time to share your feedback regarding your recent stay at Luxor. We deeply regret to hear about your issues with hot water and the lack of effective communication. Please accept our sincere apologies for the inconvenience caused. Your satisfaction is important to us, and we assure you that necessary steps will be taken to improve our services.