Sports facility

Reviews of Great National South Court Hotel

3 out of 5
Great National South Court Hotel
Raheen Roundabout, Limerick, Limerick

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 586 reviews" "
Rating 8 - Good. 233 out of 586 reviews" "
Rating 6 - Okay. 69 out of 586 reviews" "
Rating 4 - Poor. 30 out of 586 reviews" "
Rating 2 - Terrible. 19 out of 586 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Stayed 1 night in Mar 2024
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for the great review Kevin :)

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, really good staff at the front desk
Stayed 4 nights in Jan 2024
Response from Ciaran - Marketing on 19 Mar 2024
Thanks for the outstanding rating Mark :)

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, Eliza in reception was particularly great!
Stayed 1 night in Jan 2024
Response from Ciaran - Marketing on 19 Mar 2024
Thanks for the brilliant review Karl :)

2/10 Terrible

Owen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ciaran - Marketing on 19 Mar 2024
Hi Owen, we would appreciate it if you could provide further details on your negative experience, it helps us grow to ensure mistakes similar to what you experienced don't happen again. Thanks.

6/10 Okay

dermot

Business traveller
Liked: Cleanliness, room comfort
Quite a good curry house in the evening but the breakfast was disappointing as I required a gluten free option. Despite having this on the booking form and reminding the staff at check in, there was no gf option for breakfast.
Stayed 1 night in Jan 2024
Response from Ciaran - Marketing on 19 Mar 2024
Hi there Dermot, thanks for your previous review at the start of the year. I can happily tell you we have rectified this issue and now have plenty of gluten free options available throughout breakfast. We hope to welcome you back to the South Court at some stage. Thanks.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ciaran - Marketing on 19 Mar 2024
Thanks for the outstanding rating James :)

8/10 Good

MAN KIN MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfortable hotel
Large room and good condition for disabled persons.
Stayed 1 night in Oct 2023
Response from Ciaran - Marketing on 19 Mar 2024
Thanks for the positive review Man Kin Martin :)

8/10 Good

Brian

Stayed 1 night in Dec 2023
Response from Ciaran - Marketing on 19 Mar 2024
Thanks for the positive review Brian :)

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the outstanding rating Irene :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Justy Francis
Comfortable stay with our young family.
Stayed 1 night in Nov 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the amazing review, we are glad to hear that you enjoyed your time with us :)

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Good location, excellent supermarket nearby.
Stayed 3 nights in Oct 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the great review Alex :)

8/10 Good

Triona

Stayed 1 night in Oct 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the positive rating Triona :)

10/10 Excellent

DEWAIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yeah
great hotel
Stayed 1 night in Oct 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the great review Dewain :)

8/10 Good

Moustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the positive rating Moustafa :)

10/10 Excellent

James, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite nice and the dinner and breakfast were both very good. There was a confusion at check-in where Expedia let me book a room, but then the hotel told me there were not available. Carlos at the front desk then worked at great length with Expedia to get this worked out. So, it took a while but ultimately worked out well
Stayed 1 night in Sep 2023
Response from Ciaran - Marketing on 23 Mar 2024
Thanks for the great review James, we appreciate your feedback! We will make sure Carlos gets to see your comments, have a nice day! :)

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Reception staff were so friendly and welcoming. Room was clean and very comfortable. The only thing I was disappointed with was the breakfast. It didn’t feel right having it in the pub and it was very basic and things were not refilled when gone. Staff didn’t seem confident about what they should be doing.
Stayed 1 night in Sep 2023

2/10 Terrible

Christine

Stayed 1 night in Sep 2023
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for your feedback Christine, if you wish to provide further details it would be greatly appreciated. Thanks.

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for the excellent review Karen :)

10/10 Excellent

Karim

Stayed 1 night in Aug 2023
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for the brilliant review Karim :)

6/10 Okay

Terri

Liked: Staff & service
Being from the US, we would really like available ice. Also, there was no hot water for showers in the morning.
Stayed 1 night in Aug 2023
Response from Ciaran - Marketing on 2 Apr 2024
Hi Terri, thanks for your review. I hope you brought the issues to the attention of management at the time so they could resolve them for you quickly. We appreciate your feedback. Thanks.

8/10 Good

Michael

Stayed 2 nights in Jul 2023
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for the brilliant review Michael

10/10 Excellent

Duke, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for the review Duke :)

10/10 Excellent

Duke, Baltimore

Stayed 1 night in Jul 2023
Response from Ciaran - Marketing on 2 Apr 2024
Thanks for the excellent review Duke.

6/10 Okay

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast chef aught to be ashamed
Stayed here 3 nights this week. Travelling to and from a funeral. The hotel itself is great. Rooms are lovely. Staff are very pleasant. Off the Bone restaurant is OK if you like chips and fried food but no roasts or potatoes after lunchtime. No sandwiches on the menu evenings. All in all hotel is very pleasant. Indian Curry House is excellent Ate in that on one night.On Monday morning on way to the funeral had breakfast and it was terrible. Thought this was a bad day but on the way back we stayed on Wed and breakfast on Thurs.morning was even worse. Hot milk for cereals, Cold coffee in a peculator, breakfast juice that was so diluted it didn't even taste of orange. Had to hunt for teaspoons and sugar. Couldn't get my fork into bacon as was sitting there so long. Was offered sausages that were stuck to bottom of container.Eggs sitting so long they were hard and congealed.No glutton free or healthy option. Staff were not even embarrassed serving this that I presume this is the norm.We didn't even try the following morning and made a coffee in the room. Really is disgusting and we have to pay through the nose for this. Chef should really be ashamed and start doing some work instead of firing out rubbish
Stayed 2 nights in Jun 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Vhappy
Stayed 1 night in Jun 2023

10/10 Excellent

Geraldine

Stayed 1 night in Jun 2023

10/10 Excellent

Marta

Stayed 1 night in Jun 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
The snooty front desk staff didn't have the booking information for my pre-paid room. He eventually found it but his attitude persisted. We were supposed to get a room with 2 full beds but we got a room with 1 full and 3 twin beds, which was inconvenient because one of us had to take a twin bed (none of which were comfortable). The on-site restaurant was OK, but the staff was inattentive once the food was served. Breakfast was OK. Overall, I'm not so sure I would stay here again.
Stayed 1 night in May 2023
Response from Front Desk Management on 1 Jun 2023
We do apologize for the inconvenience. Thank you for letting us know and we will investigate what happen and talk to our front desk.

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cheerful staff.
Stayed 3 nights in May 2023
Response from Front Desk on 1 Jun 2023
Thank you for your comment. We hope to see you soon!

10/10 Excellent

Martin

Stayed 2 nights in May 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Niall

Stayed 2 nights in Feb 2023

10/10 Excellent

Joe

Stayed 1 night in Jan 2023

8/10 Good

Paula

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was a pleasant hotel nice staff. only issues was people doing doughnuts in the car park late at night.

10/10 Excellent

Alisdair R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find
Everything was great, very nice bathroom, beds and breakfast. All excellent
Stayed 1 night in Oct 2022

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Always a good level of service and rooms feel luxurious, Breakfast uotstanding. Front of house staff have changed and are now somewhat lackustre - efficient but not friendly.
Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2022

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort
Not so good
When I'm told a city view I don't expect a wall view like 6ft from the window. Bacon at breakfast was dry. And bed too small for 2 people. Had to sleep in separate beds.
Stayed 1 night in Sep 2022

6/10 Okay

Shirley

Travelled with partner
Disliked: Amenities
Car park jammed full, car park dirty with pot holes. Room was OK but a very long walk from reception with luggage and no help offered. Would not go back there.
Stayed 1 night in Aug 2022

10/10 Excellent

DAWN, BELMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed.. nice big room…but shower head drips and sink hot water faucet difficult to control
Stayed 1 night in Aug 2022

10/10 Excellent

Crouzet

Stayed 1 night in Aug 2022

10/10 Excellent

Justin

Stayed 1 night in Aug 2022

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Gerard

Travelled with family
Disliked: Staff & service, property conditions & facilities
Asked for an iron and ironing board on check in. And was told that if not one in the room to call reception. Phone in the room would not work. So walked to reception to request. Waited half an hour and nothing. Had to request another at reception but by this time we had to be out for our dinner so was too late. They had forgotten about us !!!
Stayed 1 night in Jul 2022

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
kenny
excelent - good value hotel. only issue was slow service at berakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff
Stayed 2 nights in Jun 2022

10/10 Excellent

Maureen

Stayed 1 night in Jun 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Clean, comfortable & friendly. Plenty of parking and eating options. Good bar, nice early breakfast. Would stay again.
Stayed 1 night in Jun 2022