Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Travelodge Limerick Castletroy

3 out of 5
Travelodge Limerick Castletroy
Dublin Road N7, Castletroy, Limerick, Limerick

Reviews

7.4

Good

Rating 10 - Excellent. 127 out of 584 reviews" "
Rating 8 - Good. 235 out of 584 reviews" "
Rating 6 - Okay. 131 out of 584 reviews" "
Rating 4 - Poor. 50 out of 584 reviews" "
Rating 2 - Terrible. 41 out of 584 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Ross

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Patrick

Stayed 1 night in Dec 2023

8/10 Good

caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Patrick

Stayed 3 nights in Nov 2023

8/10 Good

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Good sized room, clean and comfortable. Very polite reception staff. Handy location.
Stayed 1 night in Nov 2023
Response from Natalia. on 7 Nov 2023
Thank you for your feedback.

4/10 Poor

Brandon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Unknown stain on bedding, poop stains on towels, dirty carpet and the bathroom was very wierd and felt like I was in a truck stop.
Stayed 1 night in Nov 2023
Response from Natalia. on 7 Nov 2023
Thank you for your feedback.

8/10 Good

Sergiu

Travelled with family
Liked: Cleanliness, staff & service
Good stay but needs improving
Our one night stay was good. There were 2 things that i wasn't happy with. The air vent in the bathroom was not working and the mattress was not comfortable. Everything else was great.
Stayed 1 night in Oct 2023
Response from Natalia. on 29 Oct 2023
Thank you for your feedback.

10/10 Excellent

Helma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good,,
Stayed 2 nights in Oct 2023
Response from Natalia. on 16 Oct 2023
Thank you for your feedback.

8/10 Good

Orlagh

Stayed 1 night in Oct 2023
Response from Natalia. on 11 Oct 2023
Thank you for your feedback.

8/10 Good

Joseph

Stayed 1 night in Sep 2023
Response from Natalia. on 22 Sept 2023
Thank you for your feedback.

10/10 Excellent

Adam

Stayed 2 nights in Sep 2023
Response from Natalia. on 17 Sept 2023
Thank you for your feedback.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Natalia. on 17 Sept 2023
Thank you for your feedback.

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bed comfortable. Good shower. Unfortunately, the travelodge does not have air conditioning and the room was very very warm. The window only opens slightly and we felt like baked potatoes by the time we woke.
Stayed 1 night in Sep 2023
Response from Natalia. on 10 Sept 2023
Thank you for your feedback.

2/10 Terrible

costadino

Disliked: Staff & service, property conditions & facilities
The room was hot as hell, rooms have no air-conditioning. There was zero amenities. Not even ice. The washroom stunk like sewage. Very disappointing.
Stayed 3 nights in Sep 2023
Response from Natalia. on 10 Sept 2023
Thank you for your feedback, sincere apologies that you found your stay unsatisfactory.

8/10 Good

Ken

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Natalia. on 15 Aug 2023
Thank you for your feedback.

2/10 Terrible

Antony

Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay at this hotel, it’s Awful
Very run down, no onsite facilities, €13 taxi ride from town centre, even kettle in the sauna like room didn’t work, very isolated with only a supermarket close by, very expensive for what wasn’t offered
Stayed 2 nights in Aug 2023
Response from Natalia. on 15 Aug 2023
Thank you for your feedback.

4/10 Poor

Dana

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms are very hot with no ventilation. It’s like sleeping in a sauna. The fan they had in the room did nothing unless you put your face right on it and even then no air came out! They did get us fan for the 2nd night and it helped. We had the door open to the hall to try and cool the room down. Also they advertise a restaurant and there isn’t one. A mall is a good 15 min wakl away with a Burger King. This hotel Is NOT near the downtown so you have to taxi everywhere. 10 euros to the city center one way!!!! Finally bring your own soap, or body wash , shampoo and conditioner. The room did have a pump ,soap dispenser but the soap was the kind you get in a public bathroom!
Stayed 2 nights in Aug 2023
Response from Natalia. on 11 Aug 2023
Thank you for your feedback, sincere apologies that you did not find your stay satisfactory.

6/10 Okay

Myckala

Travelled with partner
We only needed the room for one night, so location was ideal. The room was fine for what we needed but they are quite basic. Only real problem was the fact our bathroom door wouldn’t stay closed and one of the power sockets was disconnected from the wall, which is a bit of a safety issue.
Stayed 1 night in Jul 2023
Response from Natalia on 2 Aug 2023
Thank you for your feedback, sincere apologies on the issue you faced in the room during your stay.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Natalia. on 15 Jul 2023
Thank you for your feedback.

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but convenient. Would stay again. Left my wallet behind, staff have been very helpful in getting it back to me
Stayed 1 night in Jul 2023
Response from Natalia. on 14 Jul 2023
Thank you for your feedback, appreciate the nice comment regarding our staff.

8/10 Good

Michele-Anne

Stayed 1 night in Jul 2023
Response from Natalia on 2 Aug 2023
Thank you for your feedback.

6/10 Okay

Daniel

Stayed 1 night in Jul 2023
Response from Ewa on 12 Jul 2023
Thank you for your feedback

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from ewa on 12 Jul 2023
Thank you for your feedback

2/10 Terrible

Damien

Stayed 1 night in Jul 2023
Response from Ewa on 12 Jul 2023
I’m very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. Thank you

8/10 Good

Nicole

Stayed 3 nights in Jul 2023
Response from Ewa on 12 Jul 2023
We're happy we met your expectations. Thank you for your positive feedback,

10/10 Excellent

Clodagh

Stayed 1 night in Jul 2023
Response from Ewa on 12 Jul 2023
We're happy we met your expectations. Thank you for your positive feedback,

4/10 Poor

Travis Garrett

Liked: Cleanliness, staff & service
I want stay here anymore do not have AC to freaking hot
Stayed 6 nights in Jun 2023
Response from Ewa on 12 Jul 2023
I’m very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. We'll look closely at what you've said and see how we can improve thingsThank you

2/10 Terrible

maura

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
young staff in post did not seem to supported There was no consideration given to (hot)weather conditions. Room was like an oven - had curtains been shut during the day it would have been possible to sleep. We asked for a change of room & were told there was none suitable available
Stayed 1 night in Jun 2023
Response from Ewa on 12 Jul 2023
I’m very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. We'll look closely at what you've said and see how we can improve thingsThank you

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel ok but a taxi ride 10 euros away from town so it works out a dear job with no breakout either Rooms have no air conditioning so my stay was rather unpleasant due to this in June and not hot outside
Stayed 1 night in Jun 2023
Response from Ewa on 14 Jun 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Easy check in
Stayed 1 night in Jun 2023
Response from ewa on 13 Jun 2023
Thank you for your feedback

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Jun 2023
Response from Ewa on 29 Jun 2023
Thank you for your feedback

2/10 Terrible

Eileen

Stayed 2 nights in Jun 2023
Response from Ewa on 12 Jul 2023
I’m very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. Thank you

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night, there is no Restaurant or food on site, there is a Aldi supermarket next door. We went to the shopping centre down the road for Breakfast at the Hook & Ladder, it was excellent.
Stayed 1 night in Jun 2023
Response from Ewa on 13 Jun 2023
Thank you for your review, The adjacent restaurant is recently closed . We are expecting these facilities should be available shortly. We are currently only operating Room only rates. Apologies for inconveniences

10/10 Excellent

Zsuzsanna

Stayed 1 night in Jun 2023
Response from Ewa on 29 Jun 2023
Thank you

6/10 Okay

David, Waukee

Liked: Staff & service
Disliked: Property conditions & facilities
Not sure what is going on but access is very limited with scaffolding and barriers everywhere.
Stayed 2 nights in Jun 2023
Response from Ewa on 6 Jun 2023
We apologies for any inconvenience caused. We are during essential fireproofing construction works

6/10 Okay

shahbaz

Travelled with family and small children
Liked: Cleanliness
too warm and then a bit noisy when you open windows
Stayed 2 nights in May 2023
Response from Ewa on 6 Jun 2023
Apologies for inconveniences

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always like stayin in the travelodge so locla to everything and friendly staff
Stayed 2 nights in May 2023
Response from Ewa on 6 Jun 2023
Thank you for your feedback

2/10 Terrible

Maureen, flagstaff

Stayed 2 nights in May 2023
Response from Ewa on 12 Jul 2023
I’m very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As hotel is next to a busy road, it was loud if the window was open, but was very peaceful once closed.
Stayed 1 night in May 2023
Response from Ewa on 29 May 2023
Thank you for your feedback and apologies for inconveniences

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast facilities was a down side
Stayed 1 night in May 2023
Response from Ewa on 10 May 2023
Thank you for your feedback. Since restaurant next door closed, we are not in position to offer breakfast.

2/10 Terrible

Sergio

Stayed 1 night in May 2023
Response from Reception on 10 May 2023
Thank you for your feedback. Please let us know if you found any inconveniences during your stay.

6/10 Okay

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was helpful in recommending parking in city center. Unfortunately no breakfast or restaurants in the immediate area.
Stayed 1 night in Apr 2023
Response from Ewa on 3 May 2023
Thank you for your feedback. We apologize for inconveniences. Since restaurant next door closed, we are not in position to offer breakfast.

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness
Was enough for our night stay.
Stayed 1 night in Apr 2023
Response from Ewa on 3 May 2023
Thank you for your feedback.

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, room comfort
Tricia’s review
Good location for my business but a tired hotel with no real amenities for customers. Urgently needs modification.
Stayed 1 night in Apr 2023
Response from Ewa on 3 May 2023
Thank you for your feedback.

10/10 Excellent

SAndrine

Stayed 1 night in Apr 2023
Response from Ewa on 10 May 2023
Thankyou for your feedback

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 2 nights in Apr 2023
Response from Ewa on 3 May 2023
Thank you for your feedback.

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Ewa on 10 May 2023
Thankyou for your feedback

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was an Aldi nextdoor which was convenient. There were horses in the fields adjacent. The hotel was just just outside Limerick which was lovely. A short drive from Bunratty Castle which was so lovely.
Stayed 1 night in Mar 2023
Response from Ewa on 3 May 2023
Thank you for your feedback.

2/10 Terrible

Gillian

Travelled with group
Disliked: Staff & service
Smell in the room. Poor quality toilet roll. Upon arrival, after clearly booking a room to host 4 people, we were told that there was no booking and that we all couldn’t stay in the one room. After finding the booking for the first room we had to buy another room because 4 adults couldn’t stay in the one room for “insurance reasons” although there was plenty of room for all. We couldn’t see an issue and weren’t given a valid explanation to why we all couldn’t stay in the one room even though there was enough space.
Stayed 1 night in Mar 2023
Response from Reception Team on 22 Mar 2023
Dear Gillian, Thank you for your recent review. We need to just clarify that your reservation was made for 3 people and not 4 as the number in the party that showed up at the hotel.The receptionist on duty clearly explained that our room policy is 3 adult persons per room and also went to the trouble pf phoning her supervisor.She actually went above her duty and requested if she could offer discounted rate to accommodate the situation in front of her. This discount was offered and accepted by your party.We are at loss if you were disappointed or dissatisfied that you didn't mention any issues to our receptionist