Reception

Reviews of Residencial Lar do Areeiro

3 out of 5
Residencial Lar do Areeiro
Praca Francisco Sa Carneiro No 4, Lisbon

Reviews

6.6
Rating 10 - Excellent. 101 out of 877 reviews" "
Rating 8 - Good. 276 out of 877 reviews" "
Rating 6 - Okay. 293 out of 877 reviews" "
Rating 4 - Poor. 129 out of 877 reviews" "
Rating 2 - Terrible. 78 out of 877 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Abdurasaq

Disliked: Amenities, property conditions & facilities
The initial room was extremely poor, with old windows & shower curtains, a funny bedroom smell, and very old & dirty carpets, I would not walk barefoot! The room I changed into was okay however similar with an old shower curtain and old cracked discolored toilet seats.
Stayed 3 nights in Feb 2024

4/10 Poor

Witlet

Stayed 1 night in Dec 2023

10/10 Excellent

Aparecida

Travelled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
The hotel is so dirty. Do not expect the room you can see on their promo pictures. They are not even simmilar! We got a room for 2 ( 2 single beds) first. See pictures. room 209 I went to ask for another room but it was moreless the same dirty but was also an unbelievable smell (room 206). On the third time we got a little bit better room 506 (last option that night). But better i mean, the carpet was not as dirty as in the rooms before. Anyway you will get the bathroom with moldy ceiling. (i did not take a picture of it in room 506) but it was totally covered with mold. Ower all the beds looks and feel clean. Anyway I have been so disapointed about hotel as newer before in my life. I do not mind if the hotel is old but this was simply disgusting and incredible smell on hallways and in some of the rooms. For almost 100 Euros you should get much better service. Breakfast is also very poor. Do not think i need something speciall. I am traweller, staying in hostels often, camping, and so on...
Stayed 2 nights in Oct 2023

2/10 Terrible

parminder

Business traveller
It is better to sleep on road than to stay at this property. Dirtiest hotel,no lights in room , no soap at wash basin . Worn out property. If you don’t trust me ask them to show you room 210 . I never review this way. You choose to stay there go ahead and then share your experience. Worst hotel in Lisbon
Stayed 1 night in Oct 2023

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn't work, elevator wouldn't come to the main floor. Bed was caved in too
Stayed 1 night in Sep 2023

10/10 Excellent

Khushvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good one night stay.
Stayed 1 night in Aug 2023

8/10 Good

Kenneth, Cutler Bay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful
Stayed 1 night in Jul 2023

2/10 Terrible

Fernando

Stayed 2 nights in Jul 2023

2/10 Terrible

Artur

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you have other options
Long check in, poor brakefast and mould on the walls, dirty bathroom :( Please avoid if you can afford other hotels.
Leaking tap and mould on the tiles.
Stayed 2 nights in Jul 2023
Response from RECP on 28 Jul 2023
HELLO, WE ARE SORRY FOR THE BAD EXPERIENCE.WE ARE WORKING REALLY HARD TO IMPROVE.

8/10 Good

Quevedo

Liked: Staff & service
From desk was very helpful
Stayed 2 nights in Jun 2023

2/10 Terrible

charlie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor customer service at reception
Stayed 1 night in Jun 2023

2/10 Terrible

Arturo Alejandro

Stayed 1 night in Jun 2023

4/10 Poor

Antonio

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Convenient to the airport for a quick overnight
About a 1 1/2 star, in my opinion. Ok for a brief overnight. Very close to the Lisbon airport. Linens and bathroom were very clean. My room reeked of cigarettes and the carpet was old, dinghy and stained. Only one overhead bright light. Basic with no frills or amenities. Desk agents were helpful and spoke good English.
Stayed 1 night in May 2023

4/10 Poor

Stephen, Shelton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The good thing about the hotel was the metro is just outside the door and there was a good breakfast. Otherwise, I would not recommend this place. The bathroom had mold on the ceiling and walls. The room was hot and the manager refused to turn on the air conditioning since it was April but it was during a heatwave. He dismissed us as “Americans!” The hallway smelt of sewage. We had to have the window open for air but that made it noisy from outside traffic and brought in insects. The room looked dirty. Stains on the carpet and walls. It’s an old hotel but it’s worn out old not classic. I think this was the worst hotel I’ve ever stayed in.
Stayed 8 nights in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023

2/10 Terrible

Philippe, London

Disliked: Cleanliness, amenities, property conditions & facilities
AVOID AT ALL COSTS. DUMP HOTEL. THE WHOLE 5th FLOOR, INCLUDING ROOMS SMELL LIKE POO. AVOID IT!
Stayed 1 night in Feb 2023

6/10 Okay

Eldo, Dawson City

Liked: Amenities
The cleaning people tried hard, but flooring was shredding around the edge, which made it almost impossible to clean.

6/10 Okay

Helder

Stayed 1 night in Jan 2023

10/10 Excellent

sayed sarfraz

Liked: Staff & service, amenities, property conditions & facilities
Need a little tension on shower area. Otherwise that’s fine….

10/10 Excellent

Olivardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant hotel for the price. Good location, in the middle of the city.
Stayed 3 nights in Dec 2022

6/10 Okay

Sidney

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom walls really need a deep clean, the black mould on the bathroom tiles were very disappointing and the dirty on the he shower curtain, it needs to be looked after, everything else, was ok, internet was pretty much not available all the time.
Stayed 1 night in Dec 2022

6/10 Okay

Dana

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness
Extremely expensive due to the Web Summit. Really not worth the price. Bed was comfortable, but the room stank of detergents, and it was not high quality. Would not recommend it.

6/10 Okay

Simon

Travelled with family
Disliked: Property conditions & facilities, room comfort
OK for Airport 1 Night Only
For the Money it was a very dated basic Hotel, only plus for me was it was only a 4 Euro Uber Journey to the Airport. Would not stay more that 1 night
Stayed 1 night in Oct 2022

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as good as i thought
I complain about 3 things: the bathroom smells bad even after it is cleaned, eventually smells bad again, the room was beside the elevator which was really noisy, specially at night, it was hard to sleep. And the key which is an electronic card i had to go all the time to reception so they could configure it because it stopped working all the time. The good things are the location, you have a metro station in front of the hotel, and also the people who work there were amazing, very nice people
Stayed 4 nights in Aug 2022

6/10 Okay

Beatriz

Disliked: Staff & service, property conditions & facilities, room comfort
Great deal if you are not fussy
Hotel in a great location, 10m from Areeiro Metro station, room was smelly - moud mostly, bed could be better - mattress was very old. Staff were friendly but the door card has to be magnetized every time we leave the room, even though it wasn't with the mobile phone. Other guests are very noisy and seems to not have respect, banging doors and yelling after 22pm. I would recommend only if you can wear earplugs to sleep and for 2 or 3 nights.
Stayed 8 nights in Aug 2022

6/10 Okay

Ken

Travelled with family
Liked: Staff & service
Stayed 5 nights in Aug 2022

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

JOHNSON

Stayed 1 night in Feb 2022

2/10 Terrible

DENZIL, Aberdeen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked our trip to portugal and tried to reach the hotel through messages many a times since our flight landed at 23hrs but they never replied. Our mother 62 year old higly diabetic was travelling with us. We wanted to make it a comfortable trip for her.It was a forst trip there as well.We took the trouble the call the hotel n inform them that we r three travellers even on the day of travellers n our booking was for 3 bed room as well.they said everything will.be fine. And jas been organised but when we reached there all tierd after our travel from Aberdeen at 24hrs.to our suprise we were put in the top most 2 bedroom on the 5th floor .The room was so shabby and looked so dirty No towels in the bathroom .When we asked the reception he said there are no towels in the hotel.The receptionist Ibrahim was busy on the phone but he was not even aware of our booking.he seemed surprised.he was very arrogant n rude . He did not make us feel welcomed at all. We were so tierd n then had to deal with him about our room. we went searching for our own room.at 24hrs after a long tiering journey n had to go around looking for a room to rest.My mum had too take her medication but There was No water available as well . What a horrible stay.Please dont book this hotel for reason .....this ox eprse hotel we have come across.
Stayed 2 nights in Jan 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Jesua

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small and dirty, especially the bathroom.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. Everyone was so nice and made me feel like they really care about their guests.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I staying in a second floor accommodation in the past, I loved it because it was all remodeled. This time the room was on the 5th floor, it was a big disappointment. The room is very outdated, the carpet is dirty and drapery very old.
Stayed 1 night in Aug 2021

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport but lacking in quality
I had messaged the property prior to arrival letting them know that we would need to drop off our bags a bit early since we needed to return our rental car. No one responded and upon arrival the bag storage space was a very small closet which didn’t safely hold our belongings. Our room didn’t come with towels and after asking for 3 hours and 2 trips down to the desk we finally got them. The internet DID NOT WORK!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel looked nothing like the pictures. The room was extremely dirty and outdated. It was so loud all night long with people knocking on and banging doors. The walls were so thin it felt like someone was in your roon talking to you.
Stayed 1 night in Jul 2021

8/10 Good

G

Liked: Cleanliness, staff & service, room comfort
The beds are comfortable and there is hot water all the time; although there are no curtains in the rooms and sometimes you feel uncomfortable with privacy.
Stayed 2 nights in May 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Stayed 2 nights in May 2021

6/10 Okay

Ben

Disliked: Property conditions & facilities, room comfort
Not what was advertised
When I was looking on the internet places to stay the room you had looked nice with a decent sized bed so I selected that room specifically as I felt I needed the space and wanted the comfort! So I turn up to the hotel and I got a tiny little room with a tiny little bed and a curtain as a quilt not even a proper quilt I was cold all night and couldn't do anything about it! Room I stayed in was 211 terrible
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly opposite the metro station which was very convenient, staff were friendly, decent breakfast, arrived 2 hours early but was still given room which I appreciated. The only little problem I encountered was with one of the ladies in housekeeping, when I got my room there was no towels (probably because I was early) when I asked the housekeeper for a towel she picked up a damp used towel put it up to her face and smelt it and then handed it to me. In fairness she was trying to explain something to me but my Portuguese is non existent as was her english, I think she was trying to be helpful but I'd say she probably gave me the dirty towel out of pressure /panic. When I returned to the hotel later that evening there was a fresh set of towels in the room, so I guess my early arrival just caught her off guard. It did NOT affect my stay in fact it made me smile mainly because it showed she was being helpful but just went about it the wrong way plus every other day the room was spotless
Stayed 4 nights in Feb 2020
Response from Sousa on 9 Mar 2020
Thanks a lot for your opinion, it's very important for us. Sorry about the incovenience with towels. Ana Sousa

2/10 Terrible

Mishel

Stayed 4 nights in Feb 2020

2/10 Terrible

Manbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The sheets were dirty and no pillow in the room. Bathroom was really nasty as if it’s never been cleaned. Next door people kept on making noise till 2 am but hotel didn’t do anything. I just checked out at 2:30 am. Will never stay at this location ever again
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with Subway right in front and plenty of Restaurants around. The pricing is good and the breakfast is wholesome.
Stayed 4 nights in Nov 2019

2/10 Terrible

muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019