In-room safe, individually furnished, free WiFi, bed sheets

Reviews of Pouso Dos Anjos

3 out of 5
Pouso Dos Anjos
Rua dos Anjos, 31, Lisbon

Reviews

6.8
Rating 10 - Excellent. 51 out of 360 reviews" "
Rating 8 - Good. 118 out of 360 reviews" "
Rating 6 - Okay. 116 out of 360 reviews" "
Rating 4 - Poor. 52 out of 360 reviews" "
Rating 2 - Terrible. 23 out of 360 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kåre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Adilson Medina on 19 Oct 2021
Boa tarde, Muito Obrigado pelo seu comentario, Hope to see again Lisbon Adilson Medina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable room. Great staff. Close to amenities
Stayed 3 nights in Nov 2019
Response from marta on 7 Nov 2019
Thank you for choosing "Pouso dos Anjos" and thank you for your kind words. We wish you a wonderful day and hope to see you again. Best regards, Staff

8/10 Good

Alisdair

Travelled with group
Liked: Cleanliness, staff & service
Clean Friendly Affordable Budget Hotel
Hotel staff were very helpful and friendly. Hotel itself was a little basic but very good value for the money and most importantly clean. Immediate environment outside was a little tatty with some traffic noise but benifited from being within easy walking distance of the core of the city. All in all a very positive experience and would recommend the hotel for any person travelling on a budget.
Stayed 5 nights in Sep 2019
Response from marta on 25 Sept 2019
Thank you for staying with us and thank you for your kind words. We hope to review. Have a great day, Staff

8/10 Good

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from marta on 10 Sept 2019
Thank you for choosing "Pouso dos Anjos". We are glad you enjoyed your stay and hope to see you again. Best regards, Staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service , room very clean .very comfortable bed
Stayed 3 nights in Aug 2019
Response from marta on 20 Aug 2019
Dear Guest Thank you for your review

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from marta on 20 Aug 2019
dear guest Thank you so much for your reviewe

8/10 Good

Verified traveller

Liked: Amenities
very good staff, very helpful. A good community area. Very pleasant roof garden. Clean room.
Stayed 2 nights in Aug 2019
Response from marta on 15 Aug 2019
Thank you for choosing "Pouso dos Anjos" and thank you for your kind words. We hope to see you back soon. Best regards, Staff "Pouso dos Anjos"

10/10 Excellent

Verified traveller

The staff where very good, very helpful. clean room, a lovely roof top garden to relax in. A very pleasant communial area for guests.Easy access to the places of interest.
Stayed 4 nights in Jul 2019
Response from marta on 9 Aug 2019
Dear Guest Thank you for the lovely review Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Lovely little garden to relax. - Friendly and helpful staff.
Stayed 6 nights in Jul 2019
Response from Soraia Juma STAFF in Pouso dos Anjos on 31 Jul 2019
Dear Guest, Thank you so much for your choice! We hope to have you stay with us again, in the near future. Best regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very friendly and helpful staff. Great location 2 mins away from Interdente metro station. Free coffee and tea. Nice roof garden to cool off in the evening
Stayed 5 nights in Jul 2019
Response from marta on 18 Jul 2019
Good morning, thank you for choosing us and for your kind words. We wish you a wonderful day and hope to see you again soon. Sincerely, Staff "Pouso dos Anjos"

10/10 Excellent

Solo, Berlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I will recommend this place to others visoting Lisboa. Edison was very professional and courteus and the lady as well. Both great :) Room was super clean, quiet, bathroom in great conditions, comfy bed, everything worked everywhere in the room. Location awesome near 3 vegetarian cafes recommended to me by locals. Street safe. Easy walking to centre. O'brigado!!!
Stayed 2 nights in Jul 2019
Response from marta on 18 Jul 2019
Good morning, thank you for choosing us and for your kind words. We wish you a wonderful day and hope to see you again soon. Sincerely, Staff "Pouso dos Anjos"

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Soraia Juma on 20 Jun 2019
Dear guest, Thank you so much for the review, we look forward in seeing you soon. Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful all round
Stayed 4 nights in Jun 2019
Response from marta on 13 Jun 2019
Good morning.Thank you for your kind words. It was a pleasure to meet you and we hope to once more greet you in a future visite to our/your Lisboa. Best regards, Staff "Pouso dos Anjos"

4/10 Poor

Verified traveller

Very small bare room, only one hand/facial towel for 2 people, one change of towels and linens for 9 days, No connection with reception, extremely steep staircase, no elevator. Truly disappointing, except for the beautiful garden.
Stayed 9 nights in May 2019
Response from Staff on 2 Jun 2019
Good afternoon. We regret the situation however we must indicate that without knowing the reservation in question we are left without much room to specifically improve. We may assert that we have no room that seems to qualify as small, by any measure. All rooms have at least 4 towels, two big and two small; the towels and linen are always changed every third day unless specifically asked by client. The reception, which is at the entrance, is open and with someone from 8h00 untill 0h00 every day; to identify and work our best to overcome any misshap and improve our clients' stay we rely on being told so timely. We regret this was not the case or we would have acted promptly, given the chance. We appreciate the review and will try to keep doing our best. Best regards, Staff "Pouso dos Anjos"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy. Clean and quiet. Great location.
Stayed 2 nights in May 2019
Response from marta on 25 May 2019
Dear Client thank you very much for your review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pouso Dos Anjos
Everything was excellent. Check in was good and made to feel welcome.
Stayed 3 nights in Apr 2019
Response from Adilson on 3 May 2019
Thank John hope to see again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is like our 230 year old house-- a combination of many new renovations with some things left to complete. It feels very good, the rooftop garden is wonderful, reception folks are all very helpful, and excellent location. Next improvement should be fans in the bathroom to dry it out more quickly to reduce moisture issues like mildew. (We have the same problem at home.) 3 really good seafood restaurants are within about 4 blocks walk. Very fair value.
Stayed 3 nights in Mar 2019
Response from marta on 8 Apr 2019
Dear guest thank you so much for your review and the tips for the bathroom. best regards

6/10 Okay

Verified traveller

Liked: Staff & service
Not a 3star hotel
3 star hotel, but not even a toilet in the room. Had to share with entire floor.
Stayed 1 night in Dec 2018
Response from Marta on 9 Jan 2019
dear guest you booked a room with shared wc, therefore the room had no wc,and you only shared the 3 bathrooms available on your floor with 3 other rooms. You could have asked the reception to upgrade to one of the rooms with private wc. And we are a guesthouse and not an hotel. best regards

8/10 Good

Richard, SW England

Liked: Cleanliness, staff & service
Hotel near centre of Lisbon
The hotel is 25 mins walk from the river making it 20-15 mins from the main shopping areas by foot, or 5 mins by Metro. The room was adequate and cleaned daily. There were some cracked tiles at one end of the bath/shower. The bath was one of the mini type found on the continent with a step to sit on but as we only take showers ther was no issue. Plenty of v hot water. Room well lit and looked onto a raised walled garden which was adequate. No views at all. Outside the street is a bit of a disaster, crumbling 3 story houses amongst buildings that are being upgraded. Quite a poor area some alcoholics and beggars but not threatening. 50m away, the main drag, shops, excellent restaurants. Likewise up the hill towards the more well to do areas. Staff were really lovely and all were helpful. There is no lift, so if you are suffering from the heat, the final 2 flights are a bit tiring. Would I return? Probably not but only because I would like a room with a view. In this price range you get what you expect, no frills but then, I’ve stayed in accommodation in Tanzania that resembles an up turned basket, with malarial mosquitoes buzzing around my bed so I may not be the best benchmark for what is good.
Stayed 10 nights in Sep 2018
Response from Marta on 25 Oct 2018
Thank you so much for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Garden is great
Good, simple hotel.
Stayed 1 night in Aug 2018
Response from Bruno Ferreira on 2 Sept 2018
Thanks for staying with us. We appreciate your feedback! Hope to see you again! Best Regards

8/10 Good

Ashanti

Spotless and comfortable
Room was simple but had everything I needed and was spotlessly clean. Was lucky to have a balcony. Staff were very helpful.
Stayed 3 nights in Aug 2018
Response from Bruno Ferreira on 2 Sept 2018
Thanks for staying with us. We appreciate your feedback! Hope to see you again! Best Regards

8/10 Good

nasirdin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION & SERVICE
EXCELLENT LOCATION NEAR TRAIN STATION. GOOD SERVICE FROM OWNER AND LADY AT FRONT DESK. VERY HELPFUL RE INFORMATION ETC. BREAKFAST COULD BE BETTER . WOULD BE GOOD TO PROVIDE MILK FOR THE CEREALS, COFFEE.
Stayed 7 nights in Jul 2018
Response from Bruno Ferreira on 2 Sept 2018
Thanks for staying with us. We appreciate your feedback! Hope to see you again! Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 day in Lisbon
Quick stay. Hotel was convenient to the metro which made it ideal and the staff was great. They helped with directions and local buses to the sights. Great value for the cost
Stayed 1 night in Jul 2018
Response from Marta F. on 10 Aug 2018
Dear Guest Thank you very much for your feedback! Hope to see you soon

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel.
Very friendly helpful staff. Basic but clean and comfortable.
Stayed 1 night in Jul 2018
Response from Adilson Medina on 24 Jul 2018
Dear Guest Thank you very much for your review Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Centrally located, everywhere within easy walking distance, metro nearby. There are plenty of nice cafes around the corner, which are taster and cheaper than what Pouso dos Anjos offers. Pleasant and courteous staff. No soundproofing of rooms, so everything can be heard!
Stayed 5 nights in May 2018
Response from marta fevereiro on 2 Jun 2018
dear guest thank you very much for the review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance to all major tourist sites. Local shopping and restaurants very close and excellent. Hotel has a touch of the past in its decor. The only downside is no elevator which can be a issue if you have heavy luggage. Good staff ready to assist if required.
Stayed 1 night in May 2018
Response from Marta on 25 May 2018
Thank you for your review, hope you come back soon! Best regards

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Staff very friendly and helpful. Accommodation is quiet at night and centrally located.
Stayed 4 nights in Apr 2018
Response from Bruno Ferreira on 28 Apr 2018
Dear guest, thank you for your review! Hope to see you again! Regards, Staff at Pouso dos Anjos

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2017
Response from Marta Fevereiro on 14 Apr 2018
Thank you very much for your review! Hope you comeback soon. best regards

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel provides a very good standard with a staff that always make you welcome and will provide information and help if you need it.
Stayed 7 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Jemma

Liked: Staff & service
Good location, big room
Good location, big room. Wierd to have the shower actually right in the room. Also wierd to have a bidet but no toilet? Otherwise it was good. My room was on the third floor and got a bit hot. Decor was dated but generally clean. No toiletries provided and you had to pay extra for housekeeping service. Staff were friendly. You could walk to town or get a tram or metro, both within 100m of hotel.

6/10 Okay

Kevin, Victoria, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
great in summer, not so much in winter
Decent, fun hotel in great location. Easily accessible by public transit to airport, stations etc. Friendly staff. But cold and damp in winter!! Our 2nd visit. Room could have been cleaner.

10/10 Excellent

Chrysoula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the garden
I really loved the garden area, the rooms were lovely, and the staff really friendly and helpful!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Adequate place to lay your head after a 4 day bender

8/10 Good

Sylvia, Vancouver, Canada

Basic accommodation in wonderful old building
Decent accommodation at fair price in great location. If you can get over paying for your towels and climbing 3 flights of stairs for a room with a view of a cool quiet inner courtyard garden, you'll love it!!

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish, friendly, comfortable surprise.
I cannot rate Pousos Dos Anjos highly enough. The hotel is ideally located close to the subway and is easily accessible from the airport. The staff were welcoming, friendly and very accommodating. The hotel was clean, airy and well maintained. Definitely a jewel in Lisbon's crown.
Response from Fevereiro on 21 Jun 2016
Thank you very much for taking the time to review our property. Hope that you enjoyed your stay with us and that you come back soon for another visit! Best Regards

6/10 Okay

YURY, NEW YORK

Liked: Cleanliness
Disliked: Staff & service, room comfort
just for one night!!!!
4 beds... the shower was in the room / no privacy at all. They charged us for towels 2 euro each.. it sucks!

4/10 Poor

Suvari

Disliked: Cleanliness, staff & service, room comfort
This hotel does not deserve 3 stars. They charged us extra for towels and wi-fi in our rooms.
When we arrived there was nowhere to park our car. Then they tried to charge us extra for towels and using wi-fi in our rooms. The first room they offered us had not been cleaned. Not a good experience all in all.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cheap and cheerful Lisbon base
Basic furnishings with some quirky touches. Rooms were clean and at the rear was a lovely tranquil garden on a raised terrace

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
not great value
The personal are lovely and helpful. Decent location bedside the metro. However paying for towels, wifi and €5 for breakfast (1 breadroll, gls concentrate juice, tea/coffee) is not good value!!!!

10/10 Excellent

Sean, utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
word up
Sick hotel, it was cheap, clean, the staff was very nice and it has a sick garden on the 2nd floor for chilling. Would recommend to anybody.

10/10 Excellent

jane, uk leicester

Liked: Staff & service, property conditions & facilities
Very nice experience.
Near city centre very close to city.nice location.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Chris, South Yorks

central to centre
The actual place is in a back street and does not look very pleasant.Awful views of graffiti.

10/10 Excellent

Philip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
look no further.
Excellent value for money just round the corner from a Metro station.

2/10 Terrible

Bella, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
This hotel is horrible which you won't want to stay even £5. Rude staffs, bad location and room is a joke. I have booked a double bed with private bathtub, view and wifi First a young female staff gave me a dormitory room with 6beds on top floor, small triangle shaped window and no bathroom. I complained then she was upset with terrible English and said to me to use the room alone. I explained my booking then she gave me a twin beds room with tiny shower next. I have to explain my booking politely to that young girl again. Thirdly she gave me a twin beds with private bathtub. I don't understand why it was so difficult to get room I have paid for and she even got very angry. On my booking, it says "free wife available". And wifi is available only at lobby, which is on ground floor and even signal is very weak and slow. Also all room is very old and TV is small and 20years ago one, it is fixed on high ceiling, no remote controller. If you're 6feet tall you can reach it without standing on chair. They say the hotel is located in City Central on their website however it is not. No restaurant and supermarket around either. I don't want to stay here even if it's free of charge. Highly recommend not to stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable economical hotel close to metro stop

6/10 Okay

Joseph, Dallas, TX

Liked: Room comfort
Good Hotel * Bad Neighborhood
The room was just what we were looking for.......value, value, value. Although the neighborhood was a bit dodgy, it was a quiet, peaceful night. Only one block from the green metro. Good grocery stores nearby. Toilet and shower was down the hall, but there were three of them for the floor. In October, only a few rooms on the second floor were let so there was no problem getting the toilet or shower. Wi-Fi in the reception area worked well.

10/10 Excellent

Geir, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guesthouse
Nice guesthouse with a nice relaxed/relaxing atmosphere - and greate staff.