Indoor pool

Reviews of La Quinta Inn by Wyndham Livermore

2.5 out of 5
La Quinta Inn by Wyndham Livermore
7700 Southfront Rd, Livermore, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 1002 reviews" "
Rating 8 - Good. 348 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
Wonderful place for star
Stayed 1 night in Mar 2024
Response from EA on 27 Mar 2024
Thank you so much for your wonderful review.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from EA on 18 Mar 2024
Thank you so much for your perfect 5-star rated posting.

10/10 Excellent

Ryan, Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Enjoyed our stay there
Stayed 2 nights in Mar 2024
Response from EA on 11 Mar 2024
We are truly elated to hear your comments. Please do visit us real soon for another enjoyable stay!

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from EA on 11 Mar 2024
Thank you so much for your perfect 5-star rated review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was kind, considerate, and extremely helpful
Stayed 1 night in Mar 2024
Response from EA on 4 Mar 2024
Thank you so much for your wonderful comments. We are sincerely looking forward to your next stay!

10/10 Excellent

Erick

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from EA on 5 Mar 2024
Thank you so much for your perfect 5-star rated posting.

10/10 Excellent

Taras

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Великолепный отель! Чисто, современно, хорошее состояние, отличный зал, неплохой завтрак. Очень жалею, что не успел сходить в бассейн-смотрится отлично
Stayed 1 night in Mar 2024
Response from EA on 4 Mar 2024
Thank you for your wonderful feedback!

8/10 Good

John

Stayed 2 nights in Feb 2024
Response from EA on 1 Mar 2024
Thank you for your posted review.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool with balcony. I was able to check in on the kids without leaving my room.
Stayed 3 nights in Feb 2024
Response from EA on 20 Feb 2024
Thank you for sharing your wonderful experience with us. Please do visit us real soon for another enjoyable stay!

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from EA on 21 Feb 2024
Thank you for your posted review.

2/10 Terrible

Enrico

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced for this type of property, noisy and needs updating
Stayed 1 night in Feb 2024
Response from EA on 13 Feb 2024
We are sorry about your disappointment. We will surely work towards improving our hotel's appearance.

10/10 Excellent

Ari

Travelled with partner
Liked: Amenities
Everything clean
Stayed 1 night in Feb 2024
Response from EA on 13 Feb 2024
Thank you so much for your perfect 5-star rated feedback. We are sincerely looking forward to your next stay!

2/10 Terrible

EVELYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Feb 2024
Response from EA on 12 Feb 2024
Thank you for your posted review.

4/10 Poor

Melissa

Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from EA on 12 Feb 2024
Thank you for your posted review.

6/10 Okay

Linda

Travelled with family, Business traveller
Our room key cards kept malfunctioning. Bathtub did not have nonslip surface which it should have had.
Stayed 3 nights in Jan 2024
Response from EA on 8 Feb 2024
Dear guest our bathtubs do have the non-slippery coating. In addition, we also provide a rubber mat for extra protection. Thank you for staying with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from EA on 5 Feb 2024
Thank you for your posted review.

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from EA on 31 Jan 2024
Thank you so much for your perfect 5-star rated review.

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room, no cleaning in morning except by request, elevator and hallway reeked of marijuana. Breakfast was good.
Stayed 2 nights in Jan 2024
Response from EA on 29 Jan 2024
We are sorry about your experience. We will address all the areas we need to improve on per your comments. Thank you for staying with us!

4/10 Poor

JAVIER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated
Stayed 1 night in Jan 2024
Response from EA on 26 Jan 2024
Please accept our sincerest apologies for the appearance of our hotel. We are taking strides to improve on our product. In the meantime, we will appreciate your patience!

8/10 Good

Amy Beth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly appreciated the indoor pool.
Stayed 2 nights in Jan 2024
Response from EA on 26 Jan 2024
We are so happy that you enjoyed our year around indoor pool/spa facility. Hoping to see you again in the near future!

8/10 Good

Judith J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would STRONGLY ENCOURAGE you to put a large mirror in the common area outside the bathroom. Needed countless times. Also, please separate recycling, green garbage and true garbage.
Stayed 2 nights in Jan 2024
Response from EA on 26 Jan 2024
We are truly grateful for your valued comments. Your advice makes so much sense that we will definitely take steps to follow your recommendation.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from EA on 13 Jan 2024
Thank you so much for your perfect 5-star rated posting.

2/10 Terrible

Kenneth

Stayed 1 night in Jan 2024
Response from EA on 13 Jan 2024
Thank you for your posted review.

8/10 Good

Belinda, Fairfield

Travelled with family
Liked: Cleanliness, amenities
Nice room but it wasn't the cleanest.
Response from EA on 8 Jan 2024
Thank you for your feedback. We will improve on our cleanliness of room cleaning.

2/10 Terrible

Shaneka

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I had roaches in my room and my room didnt get serviced fully i have pictures and videos i would like some kind of credit/refund
Stayed 4 nights in Jan 2024
Response from EA on 8 Jan 2024
Sorry about the roach inside your room. We have already summoned our pest control to come over and service the room. Unfortunately, we cannot refund anything on a prepaid booking made on a 3rd party site.

10/10 Excellent

Rochelle

Travelled with family and small children
Disliked: Property conditions & facilities
Last minute hotel for New Years Eve, my kids loved it.
Stayed 1 night in Dec 2023
Response from EA on 5 Jan 2024
Thank you so much for your wonderful feedback. Please do visit us again for another enjoyable stay!

10/10 Excellent

Russell

Stayed 1 night in Dec 2023
Response from EA on 3 Jan 2024
Thank you for your 5-star rated feedback!

10/10 Excellent

Betsy, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean indoor pool (not heated) and jacuzzi. Clean room, great price!
Stayed 1 night in Dec 2023
Response from EA on 29 Dec 2023
Thank you for your posted review.

8/10 Good

Joel

Stayed 1 night in Dec 2023
Response from EA on 29 Dec 2023
Thank you for your posted review.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from EA on 29 Dec 2023
Thank you for your posted review.

6/10 Okay

Ernie

Travelled with family
Never made it there.
We never made it their. We got sick and had to stay home and missed our family Christmas party.
Stayed 1 night in Dec 2023
Response from EA on 29 Dec 2023
Sorry to hear about your missed Christmas party! Thank you for your posted review.

4/10 Poor

Jennifer

Stayed 1 night in Dec 2023
Response from EA on 29 Dec 2023
Thank you for your posted review.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Dec 2023
Response from EA on 18 Dec 2023
Thank you for your great feedback!

2/10 Terrible

alexander

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did Not have my original Reservation on file and had to pay again when I got there.
Stayed 1 night in Dec 2023
Response from EA on 18 Dec 2023
Dear guest we never billed you for double booking from the hotel side. You booked on the 3rd party site, and you have paid them directly and not us!

8/10 Good

Richard

Stayed 3 nights in Dec 2023
Response from EA on 14 Dec 2023
Thanks for your posted review.

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Will stay here again if work brings me this way
Stayed 5 nights in Dec 2023
Response from EA on 14 Dec 2023
It would be a real pleasure to welcome you back. We are here for you. So please kindly visit us again!

10/10 Excellent

Elvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very relaxing hotel. Friendly and clean and good breakfast.
Stayed 3 nights in Dec 2023
Response from EA on 12 Dec 2023
Thank you so much for your raving comments. It was a true pleasure to be at your service. We are sincerely looking forward to your next relaxing stay with us!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from EA on 11 Dec 2023
Thank you for your posted review.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from EA on 11 Dec 2023
Thank you for your posted reveiw.

10/10 Excellent

Salvador, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Sep 2023
Response from EA on 30 Nov 2023
Thank you so much for your perfect 5-star rated feedback.

6/10 Okay

Kevin

Travelled with partner
Disliked: Staff & service
Inconvenient (but seemingly safe) area of Livermore but the hallways and rooms smelled like cigarettes, light bulbs were missing, front desk was rude, and appliances didnt work (fridge, coffee maker, bathroom fan, etc.)
Stayed 1 night in Nov 2023
Response from EA on 30 Nov 2023
We are truly sorry for your sub-par experience at our hotel. We have now corrected all the deficiencies you outlined on your review. We should have just moved and upgraded to you another room.

10/10 Excellent

Renee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Staff was very accomadating.
Stayed 2 nights in Nov 2023
Response from EA on 27 Nov 2023
Thank you so much for your feedback!

8/10 Good

Sreesha

Disliked: Cleanliness, property conditions & facilities
Dusty carpets and table tops
Stayed 1 night in Nov 2023
Response from EA on 24 Nov 2023
Thank you for your feedback. We will definitely improve on our cleaning practices.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from EA on 22 Nov 2023
Thank you for your posted review.

4/10 Poor

Prabhjot

Disliked: Cleanliness
Dirty# bathroom was Clogged
Stayed 1 night in Nov 2023
Response from EA on 20 Nov 2023
Sorry to know your bathroom had an issue with the clogged toilet. We will always do our best to either fix it or move you to another room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from EA on 14 Nov 2023
We are sorry for your disappointment.

6/10 Okay

S

Travelled with family
Disliked: Cleanliness
Hotel was in an okay location, the pictures dont show the condition of the hotel properly before booking. The carpets are in desparate need of cleaning, the walls need to be painted. The staff was helpful but felt like a ghost town. Breakfast was nice- good selection. Hotel smelled a little like cigarettes on the first level. Pool & spa are cool, jets should be repaird in spa. A transient was out side the door and they fed her and I really appreciated that the most!!! And please get rid of the cloth couches in the room! They stink, and ours was excessively stained. They need to be a material you can wipe down!!! The carpets definititely need. Deep cleaning. My socks were DIRTY!!!
Stayed 1 night in Nov 2023
Response from EA on 14 Nov 2023
We are so sorry that you had to step on the dirty carpet that we are getting rid-off real soon. If you are to come back in the next two weeks, you will see that our hallways will be all freshened up with brand new carpet. Also, we will go through shampooing all the guest room carpets as well. In the meantime, we will appreciate your patience!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from EA on 13 Nov 2023
Thank you for your posted review.

8/10 Good

Rita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here regularly. It's basic but clean. Never have a problem and the staff is wonderful. By
Stayed 2 nights in Nov 2023
Response from EA on 10 Nov 2023
Thank you so much for your feedback!

6/10 Okay

Yong

None
Stayed 1 night in Nov 2023
Response from EA on 9 Nov 2023
Thank you for your posted review.