Front of property

Reviews of Beech Mount Hotel - Free Parking

3 out of 5
Beech Mount Hotel - Free Parking
1-3 Beech Street, Liverpool, England

Reviews

7.2

Good

Rating 10 - Excellent. 156 out of 679 reviews" "
Rating 8 - Good. 235 out of 679 reviews" "
Rating 6 - Okay. 159 out of 679 reviews" "
Rating 4 - Poor. 74 out of 679 reviews" "
Rating 2 - Terrible. 55 out of 679 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Stayed 1 night in Mar 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Safe, clean, shower not very good, no pressure. Overall, convenient, easily accessible and close to Anfield and shopping.
Stayed 1 night in Feb 2024

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building with clean room and good bathroom
Stayed 1 night in Jan 2024

4/10 Poor

Nathan, West Springfield

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The good: hotel common areas were pleasant. Continental breakfast wasn't bad. The bad: it was bitterly cold outside, windyand around 3 degrees centigrade. In the room there was absolutely no heat and perhaps 8 degrees. We told the front desk twice and were told both times that someone would be over in 30 minutes. Never happened. The next morning there was no hot water, not even lukewarm. The Expedia info said "on-site parking." That is a jumbled mess. We parked on the street. No, i would not go back.

10/10 Excellent

Kaleigh

Stayed 1 night in Dec 2023

8/10 Good

Geoffrey

Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Andy

Stayed 1 night in Nov 2023

8/10 Good

Dumitra

Stayed 1 night in Nov 2023

10/10 Excellent

Billy

Stayed 1 night in Nov 2023

6/10 Okay

Helen

Travelled with group
Disliked: Room comfort
Very basic. Uncomfortable bed. Spider on my pillow😬 bugs from drain in shower. One coffee sache only.
Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Stayed 3 nights in Oct 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was fine. Good value for money. Property is just old and a bit dated.
Stayed 1 night in Oct 2023

8/10 Good

A

Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Stayed 1 night in Oct 2023

8/10 Good

Leslie

Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Stayed 1 night in Oct 2023

10/10 Excellent

Dominee

Stayed 1 night in Oct 2023

2/10 Terrible

Lanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Zac

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Barry

Stayed 1 night in Sep 2023

6/10 Okay

Grace

Stayed 2 nights in Sep 2023

10/10 Excellent

ian

Stayed 4 nights in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

8/10 Good

Phillippa

Stayed 1 night in Sep 2023

10/10 Excellent

Martine

Stayed 2 nights in Sep 2023

10/10 Excellent

carrie

Stayed 1 night in Sep 2023

2/10 Terrible

Ghada

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The picture in the advert and reality are in opposite contrast. Narrow stairs to top floor no lift and I was not asked if I have mobility issue. The bed was sagging. I could park my car in the car park. I was woken at night by false alarm. No hair dryer nor iron in the room. It is terrible
Stayed 1 night in Aug 2023
Response from Beech Mount Hotel on 2 Sept 2023
Dear Guest, Thank you for taking the time to leave us a review. We feel your review is unfair. Our building is from 1861, part of the hotel do have smaller stairs. We do not advertise a lift. We do not ask every Guest if they have a mobility issue and you did not requested Ground floor. Your reservation was on a fully booked night. Therefore, if not previously requested, we are unable to make changes last minute as we didn't have rooms available for it. We are glad to hear that our fire alarm works. Unfortunately, the heavy rain that night caused a false alarm that our Night Porter handled as fast as he could. Please, bear in mind there are procedures to check there is no fire and, due safety reasons, everyone is requested to evacuated the building. Hair dryers and Irons are provided if you request them at Reception. We hope the rest of your stay was of your liking. Kind regards.

8/10 Good

L.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Carie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old property, with many original features. Had a great night sleep. Room was clean and tidy. Staff were very helpful and friendly. Very convenient for bus journey into the centre of Liverpool. Plenty of places to eat and a very nice and friendly pub at the end of the road.
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Graham

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tired but clean, comfortable but relatively cheap.
Relatively basic hotel, looks and feels tired, and with limited evident staffing. Private facilities were squashed in but room was clean and the rooms not unduly hot and beds pretty comfortable. About a 40m walk to the centre and in a slightly run-down area, but a positive was the quiet; we had no problem parking on site. Bar was closed at 9 once the Front Desk 'concierge' left for the night, so you have to relocate to one of the lounges or go outside to a nearby pub. Continental breakfast had fair choice and we didn't go hungry, but we did get frustrated with the kitchen help... the slide that sends the toast to the front of the machine was inserted the wrong way round, so easy to burn yourself retrieving your toast etc. We turned it round but the kitchen help/woman came out and put it back in the wrong way round, so the next person's toast then fell out the back! It's key benefits though... notably cheaper than the hotels in the centre of town and capacity to park on site or just outside on the road.
Stayed 3 nights in Aug 2023

6/10 Okay

Cathrine

Stayed 2 nights in Jul 2023

8/10 Good

paul

Stayed 1 night in Jul 2023

10/10 Excellent

Kate

Stayed 2 nights in Jul 2023

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities
Was ok
It was ok for what it was it looked run down and the room wasn’t the best. It was ok for one night but I wouldn’t recommend it to any of my friends
Stayed 1 night in Jul 2023

8/10 Good

Sunny

Stayed 1 night in Jul 2023

10/10 Excellent

Dandan

Stayed 2 nights in Jun 2023

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, staff & service
Good room but a bit compact, comfortable bed, adequate facilities and decent breakfast. In the bathroom, the plug didn't work in the basin, which was cracked. The shelf was loose and unsafe. The Shower head holder was stuck and the door didn't shut properly.
Stayed 1 night in Jun 2023

8/10 Good

Nigel

Stayed 2 nights in Jun 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection adequate
Nice pleasant hotel. Good choice of continental breakfast. Free on site parking
Stayed 1 night in Sep 2022

2/10 Terrible

Troy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and pleasant
Stayed 1 night in Sep 2022

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute find.
Great last minute find in a nice quiet location but not far from the city centre by cab. Staff are lovely helpful and welcoming. Would stay here again.
Stayed 1 night in Sep 2022

8/10 Good

Deanna

Stayed 1 night in Aug 2022

6/10 Okay

Kim

Stayed 1 night in Aug 2022