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Reviews of Britannia Adelphi Hotel

3 out of 5
Britannia Adelphi Hotel
Ranelagh Place, Liverpool, England

Reviews

6.4
Rating 10 - Excellent. 409 out of 1890 reviews" "
Rating 8 - Good. 484 out of 1890 reviews" "
Rating 6 - Okay. 359 out of 1890 reviews" "
Rating 4 - Poor. 271 out of 1890 reviews" "
Rating 2 - Terrible. 367 out of 1890 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Hilda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell from the public toilets on the ground floor was awful most days on the last day there was excrement on the bathroom floor. I also had blood on my bathroom floor and I felt unsafe walking on the 4th floor. Doors slamming and screaming at 2 am not pleasant . Although I paid for Wi-Fi I could get no signal in my room on the 4th floor. There was some dodgy characters around in the foyer and my friend got a fright when someone grabbed her from behind . It was her first time in the Uk . On a positive note the towels were white and fluffy and the bedding clean although the mattress was uncomfortable but they are refurbishing so perhaps it will improve . The staff must be indicated with complaints that must be horrible for them . I felt they are probably doing their best . The room only gets cleaned in between guests . I sadly won’t go again .
Stayed 4 nights in Mar 2024

6/10 Okay

Leigh

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent but next door was extremely loud, we heard yelling and someone hitting a wall
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Fabulous stay room clean and comfortable location excellent for everything
Stayed 3 nights in Mar 2024

8/10 Good

Marzi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Such a grand hotel stayed for one week never saw much of it Hotel Cortez vibes from American horror movie has a certain vibe which I liked but didn’t get to use much facilities.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High ceilings in bedroom & bathroom Art Deco ballroom all very grand.
Stayed 1 night in Mar 2024

10/10 Excellent

Gary T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round service!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the
Stayed 1 night in Mar 2024

2/10 Terrible

Charlton

Liked: Cleanliness
Disliked: Property conditions & facilities
I like it for its proximity. That’s all
Stayed 1 night in Mar 2024

8/10 Good

Piers

Travelled with partner
Liked: Cleanliness, staff & service
Great Staff
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Stayed 1 night in Mar 2024

8/10 Good

Paul

Stayed 1 night in Mar 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Staff & service, property conditions & facilities
Lovely staff, so welcoming and even though they were breaking in a new booking in system, it was done with the minimum of fuss.
Stayed 1 night in Feb 2024

6/10 Okay

Chris

Stayed 1 night in Feb 2024

8/10 Good

Irene

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. A hotel with so much character. Dated but not in a bad way. You almost go back in time whem going in the door. Only thing which i didn't like is the room was very small as a twin room. Should of been suitable as a single person. Other than that an all round nice place To stay. A wonderful communal area to spend time too
Stayed 1 night in Feb 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Michael

Disliked: Property conditions & facilities
Great location, propery in need of investment but for the price i paid it did the job.
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

kevin

Stayed 1 night in Feb 2024

8/10 Good

Philip

Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
Although it’s a little dated my daughter and I had a lovely stay, very friendly atmosphere I can imagine it hosting some fabulous occasions in the passed!
Stayed 1 night in Feb 2024

8/10 Good

Tetsuaki

Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely.
Stayed 1 night in Feb 2024

8/10 Good

tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, could do with more staff on desk at busy times
Stayed 2 nights in Feb 2024

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness
Very poor hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ideal location, rooms ok. Could do with been brought up to date
Stayed 1 night in Feb 2024

10/10 Excellent

Simangele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is within the city centre and the dining rooms are very attractive.
Stayed 1 night in Feb 2024

6/10 Okay

Brendan

Disliked: Property conditions & facilities
Eh. It’s ok. Not dirty. A bit broken apart. Breakfast was terrible but that’s not much of an issue. Very nice staff. Nice environment. Room was clean. Convenient is the word to describe this place.
Stayed 1 night in Jan 2024

8/10 Good

Arif

Travelled with group
Liked: Staff & service
Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience and very friendly staff with great a room at super a price. Fantastic building is dated but still amazing
Stayed 1 night in Jan 2024

8/10 Good

Kristian

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Peter

Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the money
Stayed 1 night in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
The Adelphi is like an old girlfriend that you’ve not seen for years. Welcoming and familiar but just a little older and unchanged. The rooms are fine - the beds are comfortable and it’s central. Tired and dated maybe but I’ll happily stay again and again.
Stayed 2 nights in Jan 2024

6/10 Okay

Pauline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very dated property. The windows were filthy and couldn’t be opened ( I do like fresh air in the room when I’m sleeping). No signal for tv. Didn’t bother complaining as was only staying one night after going to an event. Otherwise the hotel is ideally situated right in city centre near to the station, shops and theatres etc. Room was very cheap and spacious, bed was comfortable and the room was quiet. Overall good value for money if you just want basic facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mrs june

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly the company I have was there was no mirror in the bedroom there was a hairdryer which was great but no mirror to do your hair.staff said there would like in to the matter has they said it was a good point went we told them on checking out.
Stayed 1 night in Jan 2024

4/10 Poor

Tony

Disliked: Property conditions & facilities
Central location and low price, clean but very tatty. Building exterior suggests a quality hotel experience but rooms are dated and in need of refurbishment.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Stunning building both inside and out with helpful pleasant staff.Ufortunately it would require a massive imput of funds to bring it back to the beautiful impressive building it once was.Good staff is the building block of any successful organisation and the Adelphi has it in abundance.They deserve better from the owners.One particular member of staff (Jairrig probably spelt wrong) helped to make our 50th wedding anniversary an occasion to remember. I wish all their staff a successful future and hope Britannia Hotels gives the Adelphi the facelift it much needs.
Stayed 4 nights in Jan 2024

4/10 Poor

Olufemi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I WAS MOVED FROM 359 TO 323 BECAUSE OF LEAKAGE IN THE BATHROOM BUT ROOM 323 ONLY HAD LUKEWARM WATER FOR MY BATH, THE TOILET DID NOT FLUSH WELL EITHER.
Stayed 6 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel but modern facilities. Reception staff wonderful. Thanks.
Stayed 3 nights in Dec 2023

8/10 Good

Aster-Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Steven

Disliked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

SAHEED

Travelled with partner
The property location is good but the property is old and needs some maintenance work
Stayed 2 nights in Dec 2023

6/10 Okay

Michael Daly

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

geoff

Liked: Cleanliness, staff & service
Location perfect. Clean and comfortable. Stayed a few times and enjoyed them all.
Stayed 1 night in Dec 2023

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it at all costs
Waited ages to book in. Room very dated and absolutely roasting, turned heating off opened window but still like a sauna. Very noisy all night with zero sleep.
Stayed 1 night in Dec 2023