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Stayed here after our wedding staff were lovely and couldn't help enough .Nice hotel and they were decorating rooms when we were there so hotel in good condition .
The hotel is slightly past its best - a little shabby in places, but it's clean and comfortable and the staff were lovely and helpful whenever we wanted anything. The pool is nice, and the hotel is within easy walking distance of the station, the town, the pier and good restaurants
The hotel is situated opposite picturesque Sefton Park. All of the staff are extremely helpful and friendly helping to make our stay in Liverpool highly enjoyable.
For an extremely reasonable rate, my 2 friends and I were able to share a room and have separate beds for 2 nights in Liverpool. The room was really spacious and allowed for us to share the space very efficiently. The hotel staff was pleasant and helpful at every interaction, and they were really ...
An excellent place to stay if you're on a Beatles trip--unfortunately we had an adjoining door to the next room which was open when we arrived--it was locked by the staff but we were woken by the people next door coming into their room and talking which is always annoying in a hotel. Otherwise the ...
My partner had an issue with the noise in the room and needed to move. They were so helpful and moved us with no issue. We also had a technical issue in the room and the handyman was so lovely and got it sorted. The customer service is top notch and the rooms are lovely.
Hotel was good but disappointed with cleaning staff we were there for 3 nights on first night not enough tea coffee or sugar was left this wasn't refilled until our last day toilet roll not left and conditioer and shower dispensers not filled and bins left full until last day so service was poor. ...
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