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Reviews of Queens Park Hotel

3 out of 5
Queens Park Hotel
48 Queensborough Terrace, London, England

Reviews

6.2
Rating 10 - Excellent. 143 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 218 out of 1002 reviews" "
Rating 4 - Poor. 172 out of 1002 reviews" "
Rating 2 - Terrible. 193 out of 1002 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Martin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel initially was good, staff were lovely and helpful. It was just the room itself stank of cigarettes, door handles were held together with gaffa tape, bathroom sink drain stank, shower head in disrepair, shower didn’t drain very well. The part of the building our room was in also felt a bit neglected and separate to the rest of the hotel. I’m sure there are plenty of much better rooms in the place, and it wasn’t a disaster. Everything was clean. The staff clearly all do their jobs very well, it’s just worth noting these things if you book a cheaper room here late notice like I did. It wasn’t like the photos. This room felt a bit more like a hostel.
Stayed 1 night in Apr 2024

8/10 Good

James

Stayed 1 night in Mar 2024

10/10 Excellent

Estera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

6/10 Okay

Amanda

Travelled with partner
Window was right by my head very drafty next door quests very noisy complained but nothing done not much sleep they should of refunded me breakfast good
Stayed 1 night in Mar 2024

2/10 Terrible

Roxana

To be honest for the price I paid the room was awful
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Stayed 1 night in Mar 2024

4/10 Poor

Syed Daniyal

Travelled with partner
Disliked: Cleanliness
If you are not a local ,I would suggest check the room in person before paying for it . The photos advertised are completely opposite to actual room . We had to pay extra 35 pounds to upgrades our room Bcz the room they gave us was so tiny and mattress was completely flat with no springs . Couldn’t sleep at night .
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice service
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel that was a good price with a great location. Very clean and staff are professional
Stayed 2 nights in Feb 2024

2/10 Terrible

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Needed a cheap room near Paddington, close to work for a couple of days. This hotel did the job, quiet no trouble sleeping.
Stayed 2 nights in Feb 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was tiny, the sheets were damp, the carpeted floor was filthy, the bed had pubic hairs in it, the heating didn’t work- I fixed the portable convector heater in the room by putting a new fuse in it - there was only one plug socket and it looked like it had fused before from the burn stain on it - the carpeting in the hallway on the stairs is inadequately fixed to the stairs - I tripped on it twice - urine stains on the toilet, and floor - I’ve stayed in thousands of budget hotels across the world and this, in my estimation on the basis of my experience, was the worst.
Stayed 2 nights in Feb 2024

8/10 Good

Michelle

Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe the room was clean and comfy facilities good nice stay.
Stayed 1 night in Feb 2024

8/10 Good

Hariharan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Derek

Stayed 2 nights in Jan 2024

10/10 Excellent

Alireza

Stayed 1 night in Jan 2024

10/10 Excellent

Mohamed

Stayed 1 night in Jan 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent the days out and about. Good place to sleep & eat. Comfortable, clean. Small rooms, but just enough.
Stayed 2 nights in Jan 2024

6/10 Okay

Graham

Disliked: Cleanliness, room comfort
Terrible Breakfast
To be honest the hotel was mediocre at best. I did expect a little better for the price. But was in a decent location. The rooms were tiny and I mean very small, the shower was very small too, I could barely move. But I am quite a big broad man. My biggest gripe was the breakfast, this was dreadful. Nothing was cooked properly. The orange juice literally tasted like water, coffee machines didn’t work and the other ran out of beans, I told staff and they did nothing about it. The bacon was warmed up at best, it looked disgusting. There was no eggs out, they didn’t have any, so they put mushrooms out instead, that’s not even in the same spectrum??!! The hash brown were just mushy. Tbh the whole breakfast experience was just dier. But as I said purely for the price and its location, I may stay there again. But would not entertain the breakfast, at all!!! The bedrooms were far too small, especially for two people.
Stayed 2 nights in Dec 2023

2/10 Terrible

Rahul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For the rate of room charged, the room was no more than a jail room in the basement of the hotel with lot of noise all over the night.. waste of money and sleep..zero value for money spend...
Stayed 1 night in Dec 2023

6/10 Okay

Bianca

Stayed 2 nights in Dec 2023

2/10 Terrible

Yazeed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD HOTEL
The moment I walked into the hotel, I felt a chill, both from the broken window and the frosty reception by the staff. The bathroom, rather than a sanctuary, felt like a public viewing gallery with its clear view onto the busy street. A far cry from the relaxing retreat I had envisioned!
Stayed 4 nights in Dec 2023

6/10 Okay

James

Liked: Staff & service

6/10 Okay

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for.
Have stayed at this hotel a few times. It's convenient and does what it says on the tin for the price. Don't expect the Ritz.
Stayed 1 night in Dec 2023

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

2/10 Terrible

geraldine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photographs on the Expedia website of the bedrooms in this property bore no resemblance to the actual reality. The lower ground floor triple bedroom we were checked into for our two night stay was filthy, uncarpeted, cold, walls and skirting boards rotted, shower room toilet flush broken....... What an absolute nightmare. The staff were very reluctant to change our room after we complained and initially told us nothing else was available..This was untrue. We were eventually shown another two rooms, one with a single and one double bed (unsuitable) and another triple bedded room. We reluctantly chose the latter, it was at least on the ground floor rather than subterranean, had a 'carpet', unfortunately dirty and stained, but felt warm. There were a number of other issues here also as it turned out. The heating in the room was faulty and could not be regulated so it was very hot and the A/C was broken. One of the windows was Duck taped sealed shut. The shower room sink was also blocked and the shower tray and surrounding area was unclean and had mildew...... Three sachets of coffee were provided but the mini cartons of milk were sour. The sink was unblocked after a day and the A/C worked on our last morning. Thankfully this was only a short stay but definitely not worth the close to £400 we paid. Definitely NOT recommended. BEWARE!
Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

Bouillanne

Stayed 7 nights in Dec 2023

6/10 Okay

Vuyokazi

Stayed 1 night in Dec 2023

4/10 Poor

Ramysah

Stayed 1 night in Dec 2023

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Finola

Stayed 3 nights in Nov 2023

10/10 Excellent

Haniah

Stayed 2 nights in Nov 2023

10/10 Excellent

Mustafa

Travelled with group
Even though this hotel is right next to close to Oxford street, it has sense of calm the moment you walk in through the doors. Clean rooms. I will definitely go back.
Stayed 1 night in Nov 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this hotel
Stayed 3 nights in Nov 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a lovely stay. comfortable and much better than expected
Stayed 1 night in Nov 2023

6/10 Okay

Matthew

Shower head was held on with tape. Stairs down to reception were very uneven and slippy.
Stayed 1 night in Nov 2023

4/10 Poor

Muhammad waqas

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service
Stayed 1 night in Oct 2023

2/10 Terrible

Mark V

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could only give zero rating to this property. This property has a lot of water damage and mildew smell. The first room given to us was very hot, two random night stands, toilet missing flush cover. The second room had a wall painting that fell on the bed, thank go we did not have any kids as this would have caused serious injuries. Do not bother the staff with your questions as they will not assist you for any reason.
Stayed 7 nights in Sep 2023

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service
Room clean and tidy, TV didn’t work, air conditioner didn’t work Dining good except no vegetarian options at breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Lee

Travelled with family
Looked good from the front. Reception was nice and the hotel is in a nice area. However, step through to the corridors and the hotel is undrr refurb. The room was clean but yhe bathroom sink tap was held on with sealant. Beds were terrible and only one pillow. Room was very hot.
Stayed 1 night in Oct 2023

2/10 Terrible

yakup

Disliked: Cleanliness, staff & service, room comfort
QP Hotel
The furniture of the room was very poor , there was no head light & mirror in the room , had to go to the room door to turn the lights on and off , there was kitchenette in the room ?? But no water coming from tap , central heating was not operating, when i asked the guy at reception he told me to turn the tap on top leff hand side but there was still no heating, the corridors were caotic the signs indicating the lift were unsuffient . I was slightly ill and the reception if they can find me a private taxi and their reply was “ there are black cabs if i work to the street “ i will not recommend this hotel to nobody and the price is not worth it
Stayed 2 nights in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Overall, the hotel was very comfortable and located in a central location in London and I went easy access across London. Our room was very clean and met our needs. There was a slight problem with the shower in that the water was lukewarm. I was advised that there’s been a problem with the boiler.
Stayed 3 nights in Oct 2023

4/10 Poor

Ludmila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kristian

Stayed 2 nights in Sep 2023

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities
When i arrived the staff weren't all that nice to me. I was given my room key down to the basement, which I understand that ALL space needs to be used, so that didnt matter, but i was then met with cracked walls and discoloured paint to cover it before getting to my room. I got into my room that had markings all over the walls as though coffee had been spilt all over it, plus paint peeling all through the base of the walls. There was a hole in the wall where the door handle had been pushed into the wall. I slept with a chair beneath the door handle as I felt very unsafe. I also had issues with payment. I paid $140 pounds for the night through expedia, and then for some reason paid another $112 pounds at the property. When i questioned it later through expedia I was told the hotel said there was no problem with payments and that i wouldnt be getting a refund even though I had proof of two transactions. I would NOT recommend this 'hotel' to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
The plug sockets all tripped out every time I boiled the kettle! Easily fixed by reception staff flicking the trip switch for my room back on..... not sure how safe the electrics actually were though.....
Stayed 1 night in Oct 2023

6/10 Okay

SHENAE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I could have paid my head. That's the only thing I like
Stayed 3 nights in Oct 2023