2 bars/lounges, Champagne bar

Reviews of Bishop's Gate Hotel

5 out of 5
Bishop's Gate Hotel
24 Bishop Street, Londonderry, Northern Ireland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 380 out of 445 reviews" "
Rating 8 - Good. 52 out of 445 reviews" "
Rating 6 - Okay. 8 out of 445 reviews" "
Rating 4 - Poor. 4 out of 445 reviews" "
Rating 2 - Terrible. 1 out of 445 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. We were really happy with our room and the staff were excellent, friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Fred

Travelled with partner
Very expensive Doorman tried to push us to get the L15/day valet parking when parking at the local car park was free for the first day and only £4 for the second day— had we gone with his plan we would have wasted £26 unnecessarily!! The hotel has zero air conditioning and the room had no luggage holders The pipes were clunking and making noise for much of the time Seemed more like a 2* hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. The staff was so friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a Super Hotel
We were in Room 501. It had a separate vestibule outside the room door that kept things really quiet. The whole vibe of the establishment was one of elegance and the staff was quite friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable, and grand. A beautiful stay supported by attentive staff and the most comfortable bed!
Stayed 1 night in Nov 2023

10/10 Excellent

Emma

Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne G

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with 2 twin beds in this small boutique hotel.. The shower is large and very nice. We had dinner in the "bar" and that was excellent. I'd stay here again. Staff are all very pleasant.
Stayed 1 night in Oct 2023

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot within the city walls to explore Derry! We stayed in one of the adjacent Bishop's Gate Apartments and were very happy with the accommodations.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, the cleanliness, the overall beauty of the hotel was grand! Everyone helpful and efficient. Breakfast was great! Walkable to everything! Rooms were very comfortable! Would highly recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay!
Absolutely beautiful place! Great location, restaurant was delicious and staff amazing! I highly recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and personable. Bed was extremely comfortable. Great food too.
Stayed 1 night in Oct 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Riikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Derry !
Great hotel within the city walls. Short walk to all we needed. Quiet at night. Excellent, friendly service. Reasonably priced valet parking was a pleasant surprise. Great menu at the 'Wig' and the food was very good. Would absolutely stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old historic hotel with the friendliest service! Rooms were well appointed, cozy and it couldn’t have been more convenient. Enjoyed watching Derry girls at night from the huge flatscreen tv!
Stayed 1 night in Sep 2023

10/10 Excellent

Cristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted warmly by Kasey in reception and treated with kindness and respect throughout our entire stay. The junior suite was spacious and nicely done. The location was convenient to all of the sights we wanted to explore. Would highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Bishop's Gate was great, from managing an early check-in to making recommendations for local pubs, restaurants and things to do. Would strongly recommend staying here.
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in an amazing city. Great advice from the staff about tours and dining, fabulous breakfasts and just a great all around experience for us. We hope to return someday.
Stayed 2 nights in Sep 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent.
This is by far my favorite hotel in Northern Ireland. The location, the service, the staff, the rooms, the food, the bar - everything is excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tina

Stayed 1 night in Aug 2023

10/10 Excellent

Hilary

Stayed 1 night in Aug 2023

8/10 Good

erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2023

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good service, room kind of humid.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Bishop’s Gate! Great location in Derry. I think they are the only hotel in Ireland that does valet parking. Ha ha. Much appreciated! The gal at the front desk was also amazing and helpful & finding me a place to do some much needed laundry. It’s also very close to most of the Derry sites. The place to stay!
Stayed 1 night in Jul 2023

4/10 Poor

George

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are in poor condition, needs serious updating. Overpriced. The best thing was the staff. They were very professional and helped made our stay acceptable.
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, excellent help from staff
Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and it is in a great location.
Stayed 1 night in Jun 2023

10/10 Excellent

jacquie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stephanie at reception was fantastic! Best service we have had at any hotel in Ireland!
Stayed 2 nights in Jun 2023

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you’re in Derry
This hotel is a must if you are in Derry. The hotel is luxurious and charming, with a staff that is a delight.
Stayed 2 nights in Jun 2023
Response from Bishop's Gate Hotel on 28 Jun 2023
Thank you for your kind review.We look forward to welcoming you back to Bishop's Gate Hotel in the future.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptionally helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in May 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, great staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Property conditions & facilities
BG
Everything was perfect except for the view for my room was horrible. When you book your room make sure you ask for a room with a nice view. The staff were fantastic!
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Staff
The staff at the Bishop Gate hotel were amazing. Always willing to go above and beyond. Hotel is in a great walkable location. Comfortable bed and clean room
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED this hotel!!! We were running about an hour ahead of schedule but when we showed up our room was actually ready! The two young ladies at the front desk were phenomenal... so friendly and helpful! We pre-arranged for valet parking which was so convenient, and enabled us to further enjoy our stay in Derry. All the sites we wanted to see were within walking distance. When we were done for the day, we went back to the hotel to relax and then ate dinner in the front bar area. We both got the steak dinner which was delicious, and the bramble drink was amazing! The room was clean, quiet and comfortable. Breakfast was delicious... we were able to order our own breakfast meal from the menu! This is one of the best hotels we stayed at during our trip to Ireland, and we would definitely stay there again, as well as recommend it to others. Thanks to all the staff at The Bishop's Gate!
Stayed 1 night in May 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in May 2023

6/10 Okay

Jane

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We checked in ( 3 rooms 6 people ) later in the evening. We were not able to eat in the restaurant because it was closing. The front desk clerk recommended another location. Based on this recommendation we walked there. This place was closed already. VERY inconvenient.
Stayed 1 night in Apr 2023

6/10 Okay

Erin

Stayed 1 night in May 2023

10/10 Excellent

Howard

Stayed 1 night in May 2023

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was top notch. Staff was exceptionally helpful. Was given a free upgrade (placed in a suite) on arrival. I would highly recommend a stay at Bishops Gate!
Stayed 1 night in Apr 2023

10/10 Excellent

Gerard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice stay in this hotel. Excellent service and helpful staff Great location. Nice dinner and breakfast. Reception staff member facilitated our request to check out an hour later due to going to a wedding
Stayed 1 night in Apr 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Bishop's Gate! Friendly, helpful staff; beautiful room; excellent food and bev; perfect location. We traveled all over N. Ireland over two weeks and this was our favorite hotel out of the six we stayed in.
Stayed 2 nights in Apr 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect hotel for my wife and me on our brief stay in Derry. The reception and valet staff accommodated us into our beautiful room, and we thoroughly enjoyed the wall-walking tour they recommended. We enjoyed a great evening meal in the hotel bar area, and breakfast the following day was perfect. The room was well-appointed, clean, and very comfortable.
Stayed 1 night in Mar 2023

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Nice welcome, comfortable quiet room. Could do with a fridge and air con. Resturant ok but not exceptional.
Stayed 1 night in Mar 2023

10/10 Excellent

eelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 1 night in Mar 2023