Fridge, microwave, stovetop, cookware/dishes/utensils

Reviews of Odalys City Lyon Confluence

Odalys City Lyon Confluence
7, cours Bayard, Lyon

Reviews

8.0

Very good

Rating 10 - Excellent. 221 out of 669 reviews" "
Rating 8 - Good. 291 out of 669 reviews" "
Rating 6 - Okay. 91 out of 669 reviews" "
Rating 4 - Poor. 39 out of 669 reviews" "
Rating 2 - Terrible. 27 out of 669 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was outstanding. Nice room. They are renovating soon so room are going to improve. Easy access to the city.
Stayed 12 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness
Stay Between November-April Only
Pros:Massively large bathroom and well-stocked-modern.you can open 2 huge windows for circulation. Room is very spacious. Only a 3-minute walk to the tram. Cons: There is no air-conditioning. Regional and freight trains are just 100+ feet away so it is noisy because you have to have windows open. Loud talking and laughing from other rooms because their windows are open.
Stayed 2 nights in Sep 2023

2/10 Terrible

svetlana

Business traveller
Disliked: Room comfort
NO ac winter only your better off on the street
NO AC (trying to sell its green) it is unlivable Train is passing 10 m from your window And they have freight trains in all night Morning kinder-garden under your window Crying children wake up (if you manage to sleep at all)
Stayed 6 nights in Sep 2023

2/10 Terrible

Dan

Travelled with family
Liked: Property conditions & facilities
Firstly, we arrived to a dead bird and a partially eaten rat by the entrance to the grounds of the hotel. Lovely start. Secondly, there are homeless people living about 50m from the hotel entrance. They were quiet in fairness, and kept to themselves, but clearly not the greatest area, being right next to the railway track. Thirdly, we found the bins in our room to be filled with rubbish from the previous tenant, including smelly used nappies, and when we raised this with reception, they refused to empty them and gave us directions to the main bin to empty them ourselves. Finally, and most importantly, there is a serious health and safety risk when putting down the sofa bed, which resulted in a nasty toe injury. I wanted to report this on departure, but there was nobody in reception at 10am. As we left, all the staff, including the receptionist, were outside smoking. We instead reported the issue via Expedia, but the manager has simply responded that no level of refund will be applicable.
Stayed 1 night in Jul 2023

10/10 Excellent

Azzam

Stayed 7 nights in Apr 2023

6/10 Okay

Nadezhda

Stayed 7 nights in Aug 2022

4/10 Poor

Stella

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
The property’s location is very good ,the confluence shopping centre is 10 min away from the property .overall the hotel is within easy access to transports ,shops and leisure
Stayed 7 nights in Aug 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2022

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2022

6/10 Okay

Stephane

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The swimming pool is not on premise
Overall nice and very recent accomodations. Beds are comfortable. The swimming pool is not on premise, but literally across the street, so you will not be able to come back from there in flip flops and with the towels around your waist (they actually ask you not to do so) especially in -2ºC weather like it was for me. This was a major dealbreaker for me, as this hotel is one of the few in Lyon with an indoor pool - which I had originally booke to accommodate my youngest daughter's neverending energy. The Gym was closed for no apparent reason. Though the facility is staffed after 23h, this is merely a security guard (so be careful if you have a late arrival).
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Room was clean and tiny but the Sofa bed was partly broken m.
Stayed 1 night in Mar 2021

8/10 Good

Yair, Preach Tikva , Israel

Travelled with family
Liked: Amenities
Average hotel but very close to centre , basic breakfast and very friendly stuff.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Good option in Lyon
We spent three nights here during a longer road trip. The flat had everything we needed and it was definitely clean. Hotel position is not the best but with a car is very convenient.
Stayed 2 nights in Jul 2020

8/10 Good

Nahee

Liked: Cleanliness, room comfort
Overall, the property and breakfast service were little bit costly but it was comfort stay as well. The soundproof isn't good in most of accomodations in lyon but still it was clean and wide space afforded. Especially, i liked that kitchen wares are well equipped.
Stayed 7 nights in Mar 2020

2/10 Terrible

Mesut, London

Business traveller
Disliked: Cleanliness
- You cannot change heating setting in this hotel. This means you will be cold in winter and hot in summer. Sorry but this is not acceptable - ants and silverfish bugs - you have to pay in advance during check in for all nights and also deposit on top
Stayed 4 nights in Feb 2020

10/10 Excellent

Louis

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows small and uncomfortable no room safe Clean quiet and friendly Not one channel of any language except french on tv...not even world news
Stayed 3 nights in Oct 2019

2/10 Terrible

MB, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Firstly, the staff of this hotel were excellent and very helpful. Other than that this is one of the worst hotel stays I have ever had - and this was all because this hotel has no air conditioning. We were staying in a heatwave and the room was 40 degrees C which is dangerous considering we had children with us. The hotel said it is because of new building regulations, the problem is that the shopping mall nearby had no aircon but they worked out creative ways of ventilation. The Odalys designers had not bothered to factor ventilation to the hotel design and their solution was fans - cheap free standing ones. The hotel should be really clear in their booking information that they do not have air conditioning - so many of the guests we came across were also complaining about this - it was obviously an unpleasant surprise for all of us.
Stayed 1 night in Jul 2019

8/10 Good

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant.
Stayed 1 night in Jul 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, would come back.
Great spot and would love to stay for a longer trip. Pool was out of service though :(
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Room comfort
There is NO AIR CONDITIONING in the hotel.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fine if it’s not above 20 degrees outside....
There was no air conditioning - in Lyon, where it was very hot. Plus, it did not appear that there was no attempt in the building to reduce the amount of sun for our room. No awnings for example. It was 30 degrees inside the room for most of our stay despite the portable fans being on the entire time. I. understand being “green”, but then there must be measures taken to protect the room from the elements. The pool was also out of order. That being said the reception was very nice, it was in a nice leafy area and was a 20 min walk to Place Bellecour.
Stayed 2 nights in Jul 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon
Great service. Hotel had a pool which was great for the unusual heat in France. Good sized room, good bkfast
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept and extremely good value for money
This hotel is well located, and there is a shopping center nearby. Very close to tram station, super handy. The room is very comfortable and well equipped. Staff are very friendly and willing to help.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room comfortable in May but with no air con will be really hot in summer.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

ITZHAK, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the hotel
Very quiet hotel , good condition , looks good
Stayed 1 night in Jan 2019
Response from Céline Rapaud on 20 Mar 2019
We thank you for your comment, and hope to welcome you soon again All my best

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

borisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No A/C at this hotel
I do realize this is an oversight on my part but I honestly stopped checking whether the room I am looking to book has air conditioning years ago. Who doesn't have A/C at this day and age? Well, lesson learned. I will now look at that a little more closely. It was upon arrival, when we were given a little info sheet about parking, wi-fi etc, that I saw the notice that the building is a low energy property and has no air conditioning. It says to keep the rolling blinds shut when not in the room to help keep the room cool. I am sorry but that did nothing. There is a thermometer in the room and it was constantly 30+. You can imagine how uncomfortable it is to sleep in those conditions. It's really too bad as everything else about this hotel is great - large room with kitchen and living area, huge bathroom with a bathtub, underground parking, indoor pool, laundry facilities etc. I guess if you're staying here at winter time you'll be fine but otherwise beware.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kat, Worldwide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option if you don't need AC
Location is great, close to the supermarket, restaurants, public transport and walking distance to the river and some sights. Apartment is functional for a short or long stay, and there's a pool. The water was cut off for 24 hours but this is the fault of the city and not the establishment; however, communication about this fact could've been better. This is an eco-friendly building so AC and climate control are not options. In summer I stay elsewhere.
Stayed 6 nights in Apr 2018

8/10 Good

Pratip

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but with no air con it was very hot
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice conveniently located hotel. Kitchenware is old and poor, hardly possible to cook something except boiled eggs.
Stayed 2 nights in May 2018

4/10 Poor

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Undisclosed expense
My only problem with this hotel is that when you check in they hold a large deposit and no where on the add for there property did I see the amount they would hold. For me it was 400 which I found to be a lot but the service was good and I was able to lower it too 150. Other then that it was a clean and good property to stay in Lyon.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Its my second time staying at this hotel and its the second time I complain about the bed. What they call a double bed is in fact 2 single bed zipped together. Its very uncomfortable. Plus the mattress is bad quality. The pillow are also way too soft and offer no support for head
Stayed 4 nights in Oct 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good place for the cold months, avoid in summer..
No air conditioner. Before booking with the hotels.com I have called the place directly to check on the a/c and was told that place has one. Big mistake to stop in, hotels.com would refuse to cancel the room. Avoid at summer time. 30 degrees was in the room, sleeping with windows open wouldn't help.
Stayed 1 night in Jul 2017
Hello, We are sorry to hear that the equipment did not meet your expectations. However, it is clearly indicated on our communication media as well as on our website the list of equipment provided. Our Appart'hotel does not have air conditioning, we can't answer a customer who call us for information that our facility has such equipment. This is not possible. We hope to see you again, best regards The management

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient apart-hotel in great location
We were very pleased with our stay here. Super clean, comfortable and in a great location. Reception staff very friendly and helpful.
Stayed 3 nights in May 2017
Dear Jacqueline, We thank you yoor your nice comment, we are happy we were satisfied by your stay. We hope to welcome you again soon, regards Céline

10/10 Excellent

Jens, Watford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to the Centre
I chose the hotel as the main chains, I usually stay with, did not have accommodation available in Lyon. Also, Odalys was chosen as I have previously stayed at one of their properties in Marseille, which was excellent. Therefore, my expectations were high and I have to say that they were all met. The bed was of a good size and comfortable. The bathroom was the same. There is a sofa-bed in the living area, next to a table and two chairs located next to the kitchenette. This was well-structured and of very good quality. Also, the small kitchenette was well-equipped so it was possible to prepare light meals. All in all fully as expected and accommodation of very high quality if you are tired of hotels and want more home comforts. Well recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip stop over in Lyon
Friendly staff and an upgrade! Swimming pool good too. Great room but no air conditioning so too hot and noisy with the fans in the night. Parking not great either.

4/10 Poor

George

Liked: Cleanliness, staff & service
Disliked: Room comfort
A hot house. Don't stay here in the summer.
This hotel has a massive defect. Beware to stay at this hotel if Lyon weather is warm. No air condition in this hotel and since it lies in a big open area, the sun is constantly beating on the building and consequently gets very warm. And when I say warm it's actually too hot. We couldn't sleep at night and unbearable to stay in the room during the day. Pity because the staff were really nice and they said they get the same complaint from many others.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Andrew J, High Wycombe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did what it said in the tin. Was fine for us.

6/10 Okay

Kimberly, Sydney

Liked: Cleanliness, property conditions & facilities
Affordable appart-hotel
Typical self-contained studio in the re-developed area of Lyon - Confluence. Only 15-20 min walk to the centre of town. As the hotel has been designed to be energy efficient, there is no air conditioning, though a fan is provided.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to transport Hi
Response from Celine on 15 Jun 2016
Merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire.